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3.4

Based on 448 opinions finded in 2 websites

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Nº 671 in 732 in Pembrokeshire

Nº 13 of 16 Chinese in Pembrokeshire

CUSTOMERS TALK ABOUT DISHES WITH..porkribschickencookedsoupbeanoldnoodlesmustprawnfriedricecurryladyduckmeat

comment_iconOpinions

I have been a customer for quite some time now but Iv never been so disappointed in a delivery, Spent over 30 pound on an order to share with my partner and the food was so tasteless I thought I might of had covid , my partner also found two black hairs in her food Roastpork curry had only a hint of taste to it and was 70% onions ,the mushroom rice was really soggy ,everything was so tasteless it felt like I was eating left overs Iv also ordered ribs before and they were tiny with barely anything on them. The prawn crackers were all smashed Needless to say I won’t be going here again. What a waste of money I feel robbed.

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Ducks Legion . 2025-02-04

MORE AT Google

It seems that being one of the only Chinese restaurants in Haverfordwest are their saving grace. Below average food and ridiculous wait times. Seriously not worth the hassle

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Owain Wyn Rowlands . 2025-02-01

MORE AT Google

How can a place go downhill so badly and so quickly? I have eaten here since the 70s, back when Sam owned the old restaurant and then the new one just off Swan Square. You could guarantee every sit-down or takeaway meal was first class. Sadly that is now ancient Chinese Restaurant history. My last and FINAL visit to this establishment just after Christmas was horrendous. I walked in to hear a confrontation between the delivery driver and the cook about incomplete orders being sent out. It seems the driver had to make return journeys several times to deliver missing food which of course he wasn't getting paid for. As I was already there I decided to order two meals. Nothing much but quite expensive. Lo and behold, when I got home I found that my order was missing a portion of rice! The food was dreadful. Cold chicken fried rice which had a distinct 'tang' and a very dry and sad looking curry. I tried calling to complain but the man who answered pretended he couldn't understand me. I was tempted to take it back but would have incurred more expense by the journey. I ended up putting it all in the bin. How can they get it so wrong? As I said, this was my very last visit there. Go there at your peril and be careful you don't stick to the floor. I don't know if old Sam is still with us but it really needs his input before the doors close forever.

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Steven E . 2025-01-01

MORE AT TripAdvisor

5 of us ate here last night. Restaurant is quite large,lots of tables.The guy serving us was great,very helpful.all 5 of us had different dishes including starters and all dishes were so tasty. I can highly recommend the chicken and cashew dish and the salt pepper chips.had chicken and sweetcorn soup to start. Very enjoyable evening and very reasonable too. Karen

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Karen O Dwyer . 2024-12-30

MORE AT Google

Took 2hours to come up the road, the "ribs" from the munchy box were tiny and even just put bones it with now meat and everything was cold. We were gutted after being so hungry and paying so much. The guy on the phone was good though but the delivery was slow as can be it was ridiculous.

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SKM . 2024-12-29

MORE AT Google

One of the best Chinese restaurants not only in Haverfordwest but also in West Wales. Receptionist girl is a Chinese girl who is friendly and informative.Chefs are Chinese who are excellent at cooking. Their phone keeps ringing all the time (they seem to have lots of orders everyday). Dishes are absolutely delicious. Price is insanely cheap as well compared to the taste and presentation of dishes.

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Tracy D . 2024-12-09

MORE AT TripAdvisor

Very disappointed, first of the driver was so rude when entering the building letting the door slam in to the pram which hit my daughters head who is only 6 months old and walked off, the front of house was very rude, even to the point customers where coming in and you could hear her swearing at the staff from the kitchen very unpleasant to hear with young kids listening aswell. The food came out very fast and tastes like it was reheated. The glasses was dirty aswell and made the coke flat. We were too uncomfortable to even complain as we just wanted to have food and leave. Definitely won’t be coming back

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Curious20710448537 . 2024-11-30

MORE AT TripAdvisor

Not very friendly when ordering, told wouldn't be long but had to wait 45 mins for order. The bbq sauce had zero taste and was like water, chicken balls were hit and miss some soggy and some burnt. Prawn crackers were nice. Second time this has happened, won't be going again.

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jessica South . 2024-11-24

MORE AT Google

Visited for a birthday meal, a table which I had booked weeks in advance. Spoke with a young lady on the phone who wasn't too keen on taking a phone booking and wanted me to book on the app instead. Eventually agreed to take the booking but nothing recorded on arrival today. Even though I'm very sure the lady who served us was who took my booking on the phone. Booking was for 9 people so no table set up ready either as a result. We were the only ones dining in, four times drinks were ordered with three different people before they eventually arrived 1 hour and 20 minutes later. Food was ordered twice over also because the first order was again muddled. No atmospheric music, but we did have the sound of a deafening alarm/bell going off intermittently! Luckily, the food began arriving shortly after drinks, however by the time the last meal came, the first were close to finishing. The food itself was lovely and did compensate for some of the bad service and atmosphere throughout the visit. It was so bad in the beginning it became funny. I wouldn't discount ordering takeaway in the future, but regretfully won't be visiting for a sit down meal again.

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angharad phillips . 2024-11-23

MORE AT Google

The worst night ever,booked a quiet table for four,couldn't have been quieter we were the only customers.Was like faulty towers,no table service we had to go to the counter,to order young girl took the orders,could hardly hear what she was saying,got drinks asked for a coffee ,we dont have coffee was the answer.We should have walked out but thought things might get better.The table cutlery consisted of a fork and spoon.The food was terrible I'm a retired chef,the food was nothing like Chinese food was like a stew ,hard carrots,loads of onions,wasn't good.We have been to the restaurant a few times this was dire,no staff came near us we had to go looking for them.I could go on ,it wasn't a nice end to a 60th wedding anniversary day, we won't be back.

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Margaret mcginl... R . 2024-11-21

MORE AT TripAdvisor

Do not use !!! Rude staff and shocking service Waited 45 mins for one dish and still didn’t turn up whilst waiting Rang for a refund and the girl that answered was rude and hung up on me She clearly didn’t want to be there ! They need some people skills Avoid avoid avoid !! Disgusting place too

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Tara G . 2024-11-19

MORE AT TripAdvisor

Do not use Waited over 45 mins for an order Left without the food Rang to complain they hung up on me !!! Soooo rude Never use !!!

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Tara Gardner . 2024-11-19

MORE AT Google

I ordered food from Foodhub from Dragon Pearl before and have had to chase up orders. However today was the worst. It took more than two hours and two phone calls before my meal arrived. I live a five minute drive from the takeaway. After 90 minutes I called and was told it’s on the way. I phoned again after 2 hours and was told the same thing. It eventually arrived a few minutes later with no apology. Hopeless!

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Paul Phillips . 2024-11-07

MORE AT Google

Terrible Avoid Dirty, sticky floor, cutlery sticky, bathroom looked like it hadn't been cleaned in a month, service Terrible, food made us ill, beer from a box un chilled on floor, wine tasted like 1.99 bottle. Grim

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Daniel . 2024-11-02

MORE AT Google

OK - their organisation could be better - we pre-booked but didn’t seem expected and they were a fair while taking our order - but once things were up and running food was plentiful and great quality - all in all no complaints great meal with friends and family

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phil J . 2024-10-30

MORE AT TripAdvisor

Oily rice , chicken was just dry crispy salty flakes of chicken skin , not meat, all deep fried. That is a heart attack!,, Really terrible, nearly £8 for that . We had tea and bread for dinner instead, The wings were covered in dry crusty skin which is what you see in the place. The rice we had to cook some white rice and mix it. It still did not work, still oily.

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CocoAfrica Shirto . 2024-09-04

MORE AT Google

Worst takeaway in living memory. Over 2hr wait for delivery and food was awful. We had to add teriyaki sauce from the fridge to add any flavour. Chicken chow mein was literally just noodles and dry chicken. Honestly would've enjoyed toast and butter more than this poor excuse for a dinner

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Jonathan S . 2024-09-02

MORE AT TripAdvisor

Won't be going again. Pre ordered a talaway. Had message to say ot was ready am still sitting here waiting for over half an hour. No organisation...

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Lorraine K . 2024-08-23

MORE AT TripAdvisor

Restaurant in the centre of Haverfordwest that you can either eat in or take away. Service was swift and efficient and the food was delicious.

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David Rees . 2024-08-12

MORE AT Google

Decent Chinese food and lovely restaurant that we all enjoyed at our last night in Haverfordwest! Also our server (can’t remember his name but lovely young welsh lad was lovely!!)

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Angeli Pawagadhi . 2024-08-11

MORE AT Google

Awful ! didn't taste authentic, warm & bit bland ,extra half hour wait to appointed time sorry to say won't be going back.

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Dean H . 2024-08-08

MORE AT TripAdvisor

Oh boy. Just had a take away. Food terrible. Tough as old leather boots crispy chicken. My wife's duck was sparse on the duck and heavy on the gravy, so it's was like a find the meat stew. The egg fried rice was ok but there was no egg, how can you miss 1 of only 2 main ingredients??? Sorry. Maybe it was a bad night but boy do they need to up their game. The young man who served us was very nice and polite, hence the stars for service.

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Roy McGuinness . 2024-08-04

MORE AT Google

The food is delicious, very nice

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Alex Faversham . 2024-07-24

MORE AT Google

The food was disgusting and 80% went in the food bin. Chilli chicken wings were not spicy and deep fried to a crisp. The king prawn bbq crispy noodle was disgusting. The prawn were also deep fried which I wasn't expecting, the sauce was watery and the only flavour was salt. Don't waste your money on food from this place.

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Sarah Dempster . 2024-07-13

MORE AT Google

Absolutely disgusting. Food was cold and tasteless. Contacted them after the food was ordered to complain at 6pm, was told they would speak to the manager and ring me back. 9pm I rang them again, they asked for the food back which I explained was now in the food bin as it had been 3 hours since I rang and if they had wanted it back should of asked me at 6 instead of quizzing me on was I sure the food was as I had described. It’s the following day and still haven't had a response from management. I will never order from this place again. Disgusting food, disgusting customer service. Not even my dog would eat the chicken satay skewers, they looked like a week old road kill. Spare ribs overcooked and dried out had no meat on, the chow mein was slimy and tasteless and the spring rolls were overcooked and dried out inside. The place should give out a health warning before anyone eats their food. Steer clear

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LittlemissM . 2024-06-25

MORE AT TripAdvisor

We really should of trusted our first impression and left, Décor was awful, only cutlery on the table was a fork, no condiments. food was not good, lemonade was flat. When we asked for knife and soy sauce it seemed like a lot of effort. We all feel a bit unwell. Such a shame it used to be the place place to go the food and service was always excellent.

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Emma L . 2024-06-23

MORE AT TripAdvisor

Horrible, the boy on the counter was polite but the food some of the worst I've had in a take away,

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Sue McGuinness . 2024-06-21

MORE AT Google

What a fabulous find! The food was wonderful and plenty of it. I highly recommend and would definitely go back again. Best takeaway.

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Tracy Davies . 2024-06-06

MORE AT Google

Terrible food …so over cooked and dried up ..a waste of money … Could never recommend it to anyone .

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Madeleine Cunningham . 2024-05-21

MORE AT Google

We have been going here on and off for a number of years. The food is always lovely and the service is quick. Very Recommended.

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Tracy D . 2024-05-13

MORE AT TripAdvisor

We were all poorly so ordered almost £70 worth of take away hoping it would last the weekend so we wouldn’t have to cook. We plated up at home but it just wasn’t right. The texture of the chicken made us feel like it would make us ill. The prawn crackers had an odd flavour. The portions were skimpy and it was just not right. The whole thing didn’t seem fresh or cooked properly. It all went in the bin.

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MummyMunky . 2024-05-11

MORE AT TripAdvisor

This place has gone down hill. Have used it for years but the last twice (since they joined UberEats) the food has been awful. Meat tasted off tonight texture didn't feel like beef. Will not be going back

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taki43 . 2024-04-30

MORE AT TripAdvisor

Staying near Haverfordwest and we hadn’t made dinner plans so found the restaurant with a quick Google search, walking in off the street and we were seated in seconds. We were served drinks really quickly and the staff explained the menu. We ordered a set menu for 3 which was so reasonably priced, especially when we saw how much food we had. It could have fed 6 of us. The food was delicious, served on warm plates and piping hot. Everything was really tasty and we had one very happy child heading home to our holiday stay. Our serving staff were excellent. Only a young lad but so polite, really helpful. Top marks. We really enjoyed it.

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Ceri Gillett . 2024-04-27

MORE AT Google

Always had very tasty food from this place.

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andrea lloyd . 2024-04-06

MORE AT Google

Staff were happy to rearrange our booking, kind and attentive. Very fast service and some of the best Chinese food we've eaten 😋

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Toby Hefford . 2024-04-01

MORE AT Google

Booked a table on the day for 4, had it confirmed by the restaurant no more than an hour before, drove for 40 minutes to get there only to be met by a couple walking out because they’d been told they didn’t have time to serve them. When we enquired, sure enough they did not have time to serve us. Absolutely disgraceful!!! Complete waste of our time and money travelling there. Simply not good enough!!! Seems to me they should close the restaurant side and simple stick to takeaway. Stop wasting peoples hard earned money and time!! Will never go again.

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jcw00d . 2024-03-03

MORE AT TripAdvisor

Disgusting food, duck was all fat and only half a box full, chicken skewers were dry and paper thin, don’t waste your money or time

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E Wilyman . 2024-01-29

MORE AT Google

Nice service, nice food but they did not have the heating on.

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Andrew Owens . 2023-12-06

MORE AT Google

This has been the worse place to eat and the food was disgusting!!very poor!! Raw onions raw carrots and 4 tiny pieces of duck in fact fatty duck in main meals was shocked… spare ribs ( dry) omg dry was like eating a pice of wood…. My sons curry the chicken was slimy… all drinks where flat mentioned to owner and she was so rude and said they wasn’t and walked away!!! How that place is still open is beyond me!!!! Reason for going couldn’t get in anywhere as busy due to Xmas lights going on!!! I’d wouldn’t feed my dogs that food!!!! Question on this review what dish would I recommend lol prawn crackers

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Ami Pugh . 2023-11-30

MORE AT Google

Worse food ever!!!! Very poor!!! Raw onions 4 pieces of duck in my main meal and it was mostly fat!! Carrots raw… spare ribs ( dry) yeah says it all dry was like eating wood!!! Drinks flat as..mentioned to owner that drinks where flat she was rude and said no there not and walked away!! I will never eat there again… how that place is still open is beyond me…. Reason for going was only place we could get food and kids where hungry !! Shocking

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Ami P . 2023-11-30

MORE AT TripAdvisor

Cantonese Chop Suey which apparently is served without beansprouts. £6.50 for 3 prawns, half a mushroom and some slithers of carrot, onion, bamboo shoots and celery. And no customer service whatsoever. Rip off, not happy 🤬

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Helen Morgan . 2023-11-23

MORE AT Google

Just thought I'd give them the benefit of the dought as it's not been a pleasant experience last time we were there. And what do you know still no customer service whatsoever and a rip off, £6.50 for Cantonese Special Chop Suey without the beansprouts. Guess that's why it's special 🤬 not happy not going again

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Helen M . 2023-11-23

MORE AT TripAdvisor

Over priced and food was nothing special

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Andrew Phillips . 2023-11-19

MORE AT Google

Had a king prawn takeaway, 4 or 5 prawns, noodles and the only veg was a few slices of onion. No other veg. Very poor. Won’t use again or recommend.

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Connie G . 2023-10-29

MORE AT TripAdvisor

As good as it always has been since the 70s. As a lifelong fan of Chinese curry I can honestly say that it beats them all, just as it did 45 years ago. Ignore the doubters and go eat there. Well done Dragon and Pearl. Keep up the excellent work.

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steveneZ4800OH . 2023-10-12

MORE AT TripAdvisor

Used to be top class food but found it quite poor recently also the hygiene rating has declined too. 😞

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Mark Hosker . 2023-09-24

MORE AT Google

Decent, convenient Chinese that does the job but won't knock your socks off. Extra star because they now deliver! A bit of an odd setting, but I don't go there for the vibes. Consistently average.

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Baz . 2023-09-10

MORE AT Google

Bearly Spoke any English and took 5 mins to read my card number out to her over phone over all time to order a few items took 20 mins phone call.

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Jared Ebrey . 2023-09-02

MORE AT Google

Very nice food I love the curry and the spring rolls are the best test very well done all the food that you cook

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Mark Oxley . 2023-08-29

MORE AT Google

We have used this restaurant a great deal over the years as the alternatives are not for us. During our last visit they forgot to give us a dish we paid for. We notified them immediately and they advised they would honour it for our next order. Called this evening to place an order and they point blank refused to give us the dish we paid for. The customer service has never been great but this is beyond the pale. Not a nice business to deal with!!

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Andrew B . 2023-08-12

MORE AT TripAdvisor

The most disgusting meal we have ever had. The chicken curry was horrific, the chicken pieces with like opaque lumps of jelly. The whole meal was revolting, cold and portions were tiny. Will never EVER go back. What a total waste of money

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55natashaj . 2023-08-04

MORE AT TripAdvisor

Very poor service, very rude employees my order was missing items very long time to get food do not go there if you want good service

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Marco10787440 . 2023-07-24

MORE AT TripAdvisor

Had a takeaway last night, it did not disappoint. It was very tasty indeed. Also had one a month ago and the same thing then, excellent tasty food.

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Philip Lewis . 2023-07-02

MORE AT Google

Had a takeaway last night, it was excellent, did not disappoint, very tasty. Also the same experience a month ago.

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Philip L . 2023-07-02

MORE AT TripAdvisor

Totally disgusting food, worse I've tasted. Collected takeaway and drove home (12 miles) King prawn curry was like water with prawns and onions swimming in it. Chow mein had rubber noodles and the chicken was slimy and disgusting. Portion of mushrooms had hard uncooked mushrooms in it and spring roll tasteless. Mixed balls in batter was rough as well, the batter was rock hard and the smallest of prawns in them. £57 spent and even the bin complained about the Chinese. Phoned up to complain and front of house very apologetic and was told I need to speak to manager. Well that was a experience, as was told I was ridiculous for complaining as she had the same chowmein portion as mine and there was nothing wrong with it. That was her words, and making me feel it was my fault for not enjoying the meal. Pity she dont look at the reviews as there is a lot of disgusting food comments and poor customer service comments made. Won't waste my money on their food again. Pity brother's house was closed as that is far better, our dog food at home would been nicer than tonight's experience.

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David H . 2023-06-27

MORE AT TripAdvisor

Admittedly I haven't been to Dragon & Pearl for a number of years, so I was shocked at how its deteriorated. The decor was dirty, lots of dust, dirty floor and yellowing dated table covering. The food was the biggest shock; it used to be tasty food, but what we had didn't taste nice, the rice was hard and left a funny taste on the mouth. The price has also doubled, and is more expensive than other places in H'west to eat. Really disappointed.

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Liz . 2023-06-11

MORE AT Google

Great food huge portions. Genuine Chinese food.

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Nick Causon . 2023-06-10

MORE AT Google

I ordered a delivery today. I had a duck chow mein and pork balls with sweet and sour sauce. the pork balls were a little overcooked every hard. The duck chow mein was nice. The price 19 pound 50 and delivered to my house is ridiculous on the price. Won't order again for this reason.

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Wayne W . 2023-05-30

MORE AT TripAdvisor

Ordered from here tonight customer service disgusting asked to bank transfer for payment totally dodgy , got food home food missing called to tell them that two portions of rice was missing and was told that they will check cctv and did not want to issue a refund will not be returning!

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Jack Walker . 2023-05-29

MORE AT Google

We've used Dragon and Pearl regularly for two years and always had amazing food but tonight it was completely inedible. Something was either off or not prepared right the first mouthful left an awful aftertaste made me feel sick- an hour later we can still taste it, absolutely disgusting. We took it back was told to hurry as she wanted to close. Then when he got there stood arguing- poor customer service and terrible food. At first tried to say we will give you another next time after tonight I won't be returning ever again- this isn't something you will forget. We've had two years of lovely food been recommending to neighbors and friends but I'll be updating them after tonight and will be looking for a new place to get a takeaway from. Something has happened in the last two weeks as the last meal then was faultless but either the quality of meat or the way its prepared has been changed- seriously needs to be looked into by the management who according to the girl wasn't there but she would speak to them tomorrow. Judging by previous reviews we aren't the first and after tonight we won't be the last- it's a shame especially in the current climate returning customers should be valued but this place isn't particularly interested in valuing its customers or putting right terrible food and service- after two years it has lost a repeat customer and our recommendations. Please take into account if you plan to try here we are now looking for a new takeaway.

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Perry-lee Jordan . 2023-05-25

MORE AT Google

We’ve used dragon and pearl regularly for two years and always had amazing food but tonight it was completely inedible. Something was either off or not right the taste the first mouthful left made me feel sick I couldn’t continue to eat it. We took it back but told to hurry as she wanted to close. Customer service is lacking- more concerned about closing than the dodgy food that’s been served. Tried to say we will give you another next time absolutely not won’t be returning after two years of lovely meals tonight has put me off for good I’m not one to complain or leave reviews but something has gone very wrong with this place- we only had from there a couple of weeks ago and i couldn’t fault it so either the quality of the meat being use or the way it’s being put together but seriously needs investigating - I’ve never had anything leave such a vile aftertaste as this before. I’ve always recommended to neighbours but won’t be recommending anymore and certainly won’t be returning especially after the customer service we’ve received so please be aware the restaurant isn’t particularly interested in dealing with issues. Will be looking for a new takeaway from now on.

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Samantha Ann P . 2023-05-25

MORE AT TripAdvisor

Food was absolutely disgusting. It was inedible worst I’ve ever had. Place was dirty as well. Staff was very rude and unhelpful

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Jonathan J . 2023-05-18

MORE AT TripAdvisor

I don't normally review or give an opinion on places to eat, but I have to warn people that this place in Haverfordwest is a shambles. We had visited this place for a meal many years ago and thoroughly enjoyed it, what a contrast to yesterday's visit. The first impression of the place from the outside wasn't good weeds and vegetation growing across the front of the property!. The inside is grotty, cardboard boxes, hoovers and general detritus strewn in the restaurant and bar area!, the bar decor had been smashed in with holes in the panelling. The restaurant was totally silent with absolutely no atmosphere, a TV was on in the bar area showing the game show ing "Pointless", this really sums up the place. The food was poor quality the duck starter had more fat than meat on each portion, if I get chance will attach a photo, but safe to say it wasn't very appetising. I'm sure this restaurant could be great again but at the moment we would avoid it, Happy to provide more constructive criticism if needed to help this business!

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Camper09743839637 . 2023-05-14

MORE AT TripAdvisor

First of all, young lad behind the counter was brilliant and we give him 5* As for the restaurant, disgusting, found a large black hair in my spring roll as we started eating the meal. Bit into my spring roll, saw it protruding out the other half and spat the rest out. When I phoned the restaurant to request a refund & that we'd return the food, with picture proof of the hair in it (neither of us have hair like this, it was INSIDE the spring roll), the manager (Kitty) was incredibly rude. Telling me I was lying etc and shouting down the phone at me. I then said I was coming down there with the food to get my money back, she wasn't there, restaurant totally empty & she made the young lad behind the counter (who was on our side) put her on speakerphone to talk to us, getting very heated on the phone & telling us she'd only refund for the spring roll (£3, the takeway was £60) we had hardly eaten any of the food, 2/3 spoonfuls each before finding this. There was no apologies made by the manager, just her accusing us of planting it there!! Never heard anything like it!! In the end after half an hour of arguing with the woman who was just repeating herself on the phone and getting steadily more and more agitated, the boy behind the counter gave us our refund, and was very apologetic. It's not the first time this has happened. This used to be the nicest chinese in town, but 4 weeks ago it changed hands & now it has gone to the dogs. We will never be going back there and will never recommend anyone go there. Disgusting! Reported to council hygiene also.

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Oli Sharpe . 2023-05-05

MORE AT Google

Have to say this restaurant is not what it was in previous years with appearance. Can’t complain about the food. Delicious and testy. Young lady who served us was very polite and extremely helpful. Sat down to eat and noticed no music or atmosphere. Could do with a deep clean and concentrate on appearance. But food was faultless.

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Honestly848 . 2023-04-26

MORE AT TripAdvisor

Food was OK certainly had better. No atmosphere. Silence. Service was painful slow as the resturant was down to a single waitress who was doing her best. A bit of a disappointment sadly

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Karen Boorman . 2023-04-06

MORE AT Google

I came to see family in the area ( travelled for the weekend 2.5 hour's) and decided that as a treat we would have a take away. unfortunately for us the food was not edible, the meals we had were bland, tasteless, watery. the spare...

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Karina K . 2023-04-05

MORE AT TripAdvisor

Where to start… we were the only ones in when we visited, a couple of lads behind the bar working and the lights in the dining room were off and so was the music, which continued to be giving us the chance to pretty much...

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MatteoMassignani . 2023-04-03

MORE AT TripAdvisor

Where to start… we were the only ones in when we visited, a couple of lads behind the bar working and the lights in the dining room were off and so was the music, which continued to be giving us the chance to pretty much hear everything the staff had to say. Before ordering we noticed our cutlery were quite sticky, as if they haven’t been washed properly. Ordered and asked for chopsticks as I wouldn’t really use cutlery in a Chinese restaurant, let alone not properly washed ones. Popped out for a cigarette and noticed one of the staff just laying down on the benches watching tv. Not really professional. When the food arrived the plates were again sticky, probably from grease not being washed off properly. My rice noodles were very dry, left the whole of it. Prawn toast soaked with oil. One of the staff left mid service after a heated discussion on the phone. I’m a bit worried for the cleanliness of the kitchen to be honest. Probably not something you’d see if you’re ordering take away/delivery. I’d avoid.

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Matteo Massignani . 2023-04-03

MORE AT Google

Long wait. Food not good - not up to.previous standard. Won't be going there again.

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Celia Taylor . 2023-03-25

MORE AT Google

I have been eating here for 30 years when Sam had it, always lovely. Now it has changed hands the food is tasteless tough and smells of stale oil. Had an overpriced takeaway and ended up chucking it in the bin, totally inedible. Never had...

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Mark P . 2023-03-20

MORE AT TripAdvisor

Just had our last tekeaway from here. The 2 meals we ordered were totally lacking any taste. The chicken chow mein had a few small pieces of chicken and just noodles, nothing else. Very poor food. Never again.

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Stephen Thomas . 2023-03-11

MORE AT Google

Foolishly we tried to eat in on a Saturday night. There was one other table and after 45 minutes they presented the wrong order to us, hearing shouts from the kitchen, our order hadn't even been started. We asked for a takeaway instead. The food was horrendous, I have food poisoning today (violently ill)- the sweet and sour was the most acidic thing I've ever tasted and the lemon chicken was scraps of fried chicken with a god awul melted lemon curd style sauce. If you value your stomach, run away!!

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Alyssia Fiander-Houlden . 2023-03-05

MORE AT Google

Order was incorrect and chicken was slimy, iv had better chicken at McDonalds. Chicken balls were the size of brussel sprouts.

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Simon Davies . 2023-03-04

MORE AT Google

No atmosphere at all, terrible food and expensive. I urge everyone to stay away from this restaurant!!!!!!!

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PixieJe . 2023-03-03

MORE AT TripAdvisor

We got a take out on Valentine’s Day , phoned the order through , yes no problem your order will be ready in 10 mins , it takes 10/15 mins to get there from my place, 57 mins later I’m still waiting for my order as was a lot of others ,when I got it home …..very disappointed the CHICKEN chowmian had 2 little bits of chicken and a bit of onion that’s all ,prawn crackers were soft , spring rolls were like baby food (yuck) Chicken balls were under cooked , the duck in black bean sauce didn’t have ANY duck in it only some duck skin , so all in all not a nice valentines meal

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Debbie Gwilliam . 2023-02-18

MORE AT Google

We have been going here on and off for a number of years. The food is always lovely and the service is quick. Recommended.

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josieh815 . 2023-01-13

MORE AT TripAdvisor

We’ll today I spent £45 on a takeaway meal for 2 adults and a child of 11 and not one of us could eat the food which was anemic, hardly any meat, way too salty and tasted like someone had used a bottle of vinegar...

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Beccie1974 . 2022-12-28

MORE AT TripAdvisor

Never had an issue until tonight. Food tasted as if it was coated in soap. All unedible and very disappointing. Won't be ordering again.

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Mari Williams . 2022-10-29

MORE AT Google

Very poor food, rice tasted like it was stale and chlorinated, cer not edible, beef was rubbery, again not edible and the chicken balls were squared pieces of meat with no condiments such as soy sauce. Needless to say, we paid for a meal we...

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T737RQkathryns . 2022-10-28

MORE AT TripAdvisor

excellent service from the teenagers 10/10 food

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Joel Panesar . 2022-10-28

MORE AT Google

Bland and tastless takeaway Lack of meat and prawns in the specials And very salty Don't bother go up the road to brothers house in prendergast Won't visit again

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nmorgan070 . 2022-10-25

MORE AT TripAdvisor

Food was tasty and fresh.The staff shouting could even be heard in kitchen quarreling spoilt our evening and caused bad atmosphere.We will not be going back here again.

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393daisydoll . 2022-10-06

MORE AT TripAdvisor

Ordered food waited a hour like they said, turned up to collect and they said it would be another half an hour, food turned up and the duck in lemon sauce was terrible and the rest of the Chinese was below average. Won't be returning

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Ieuan Griffiths . 2022-09-19

MORE AT Google

better service at basil fawltys, staff do theyre best, chef and owner has zero people skills...heard her tell staff ro tell customer if your fed up waiting just go, after waiting an hour for the starter

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sibry . 2022-09-19

MORE AT TripAdvisor

Food has changed from what it once was.

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T Smith . 2022-09-09

MORE AT Google

Just had a very bland takeawy. Have used this take away a couple of times but I will not be using them again. The squid in black bean sauce was devoid of any heat/chilli and included red and yellow peppers rather than just green peppers which would be much better as this should be and hot and savoury rather than a sweet dish. The tofu dish was unispring and it was cooked in some kind of sticky batter.

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Geoff Hanbury . 2022-08-20

MORE AT Google

Decent Chinese restaurant food with very friendly, and helpful, staff.

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Michael Perry . 2022-08-17

MORE AT Google

Despite the reviews we decided to give the place a go. Service was quick and the food was fresh and tasty. Lots of crunchy fresh peppers and onions in the chicken in black bean sauce, excellent chow mein and crispy beef. Give it a whirl.

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Jayne M . 2022-08-16

MORE AT TripAdvisor

Excellent facilities...delicious food....helpful staff....Great service

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Chris Price . 2022-07-24

MORE AT Google

When we walked in we were greeted by a fairly nice young man who showed us to a table - the restaurant had four other diners only in it. We ordered drinks a G&T, a large Coke and a Cider. They all arrived without ice...

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Niggy2 . 2022-06-24

MORE AT TripAdvisor

Unfortunately there must have been a change in the kitchen. The food is no longer as good as it used to be. The last 2 times I've been they have missed things off the order. Shame really as it used to be the best around! I won't be ordering here again and id recommend to go elsewhere

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Yan Koob . 2022-05-02

MORE AT Google

We nearly avoided this restaurant after reading so many negative reviews I’m glad we didn’t. The staff were really attentive and friendly and the food was served quickly all dishes were nice and hot and most importantly it tasted delicious. We all enjoyed our meals...

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vickywA6566XF . 2022-05-01

MORE AT TripAdvisor

Excellent food. It was rather quiet on the Wednesday night we went which was a little concerning, but our concerns soon fell away and were replaced by satisfaction. We found this little gem by accident....couldn't have been more pleased. The food is beautiful and fresh....a few different dishes to your usual Chinese in addition to those we all know and love. We will return often.

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J Sambrook . 2022-04-01

MORE AT Google

Had a delivery tonight food was greasy and lacked flavour drivee did not bring my drink and said would return with it but alas he did not so I had to choke down the dry fried rice and greasy chips . I have swallowing issues...

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sambG2959PS . 2022-03-24

MORE AT TripAdvisor

Amazing food but the Boy in glasses was very rude to me, as I sat down to wait for my takeaway he was Dancing and swearing out loud behind the bar, was being very disrespectful to the delivery driver, I will not return here again until management sacks him, very disrespectful boy I would rather throw my money elsewhere than hand it over to him, Absolutely discusting behaviour, apart from that ALL the other staff are polite and very welcoming, cheers

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Davies Plays Gamess . 2022-03-02

MORE AT Google

Just left after a pleasant meal however it was a shame that a man ( who I believed to be in charge tonight) felt the best way to get the best out of his staff is to embarrass them in front of customers . He should know that 'you catch more flies with honey than vinegar' felt very sorry for the young lad who he was unnecessarily embarrassing - disappointed. Friday 24/2/22 & 6.30pm

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Anne Edwards . 2022-02-25

MORE AT Google

Great food great service great prices one of the best restaurants in town cant fault it highly recommend

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E2774XYstevej . 2022-02-21

MORE AT TripAdvisor

Visited one evening, used to get takeaways from here so thought we'd give it a go. The experience was poor with only two tables it wasn't exactly busy so food service was quite prompt. Food was OK- ordered the bbq dried ribs, a chicken curry...

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P1491UQhannahh . 2022-02-21

MORE AT TripAdvisor

We went in Thursday 17/2/22 @ 5pm, sat down at a table ordered drinks, had a lovely waitress, polite and helpful. food order taken.... starters came they were spot on the four of us loved it. Then came the main meal it was divine enjoyed by us all.Service was first class, we were there as it opened so it was quiet. the waitress was friendly and very accommodating, we met John one of the delivery drivers he was very helpful as one of our party was on a walking frame.Thank you for an enjoyable evening and meal.Well done to all the staff including kitchen staff.

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SusanJW . 2022-02-17

MORE AT TripAdvisor

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