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3.5

Based on 86 opinions finded in 1 websites

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Nº 5093 in 7028 in City of London, Westminster

Nº 128 of 226 Chinese in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..sichuan
Score
OpinionsNoteTripAdvisor863.5

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Great authentic food, a good setting and an excellent customer service. The basement area of the restaurant is decorated very nice. Worth a visit anyway!

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Heff3 . 2024-11-14

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Unfortunately not as good as when we came last December. Food wasn't hot at all. Nothing seemed as if it was cooked fresh - just reheated. Had to keep getting up to ask for drinks and parts of meal that hadn't arrived also. And they were busy. Staff more interested in having their own lunch! Shame as we normally like it here. You better do better next time otherwise we'll have to find somewhere else!

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Relax824486 . 2024-06-29

MORE AT TripAdvisor

A magical place that serves superb food— spicy, intriguing and moreish. We had an array of cold and hot starters, all very different some hot, some delicate, followed by main courses including fish, tofu and preserved pork . We only left the chillies. The decor is amazing and the staff friendly and always willing to help and advise.

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Mikka B . 2024-06-10

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Nastiest and driest rice iv ever had in my life & staff was no help. I would of been better off eating street food or pub food.

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Steven E . 2024-06-04

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Outstanding waiter service at every Chinese restaurant in London Elaine was incredibly polite and nice, inviting and friendly with a cheerful demeanour. Vicky and her colleagues are amiable, accommodating, and they never make us wait a long time to receive our food. The best recipes are recommended; the chicken soup is especially delicious, and the set meals are made with excellent ingredients.

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UAE PQV . 2024-04-10

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We went for the set lunch menu for £12 that includes a main course and a soft drink. Food was delicious and portions generous. Ambience was pleasant and one didn't feel rushed. Thoroughly recommend it.

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SaffronLondon . 2024-03-05

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Party of 4, with 2 of us ordering a half peking duck to share plus another dish. The duck arrived within 15 minutes, with chewy skin and the meat very bland - clearly not fresh. The other 2 people had also ordered 2 dishes and watched us eat for 20 minutes before asking about the status of their meal. The server thought we were all sharing (a half duck?) so she hadn’t put the order in. She assured us it would be done promptly. Half an hour passed before she came over to advise that the chef was so busy with the hotpot orders that he wouldn’t be able to cook our food for awhile. Really? No time was given as to how much longer it would be and while the server was embarrassed and apologetic, there were still 2 hungry people at the table at almost 8pm. She removed the service charge (as clearly there was no service provided) and we were stuck looking for another restaurant at 8pm. It was our last night in London and we had saved a Chinese restaurant for our last meal. With decent reviews and walkable from our hotel, we thought this would be a perfect option. If only they could have provided us with a real meal, this review might have been different.

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tv731 . 2024-01-17

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Not very tasty. Tried gyoza and they were not great. Glass noodles not so great either. But it’s comfortable and quiet. The sauce was a bit weird or maybe I didn’t choose well, but it was not the usual soy sauce it was with vinegar kind of..

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Roberto B . 2023-10-15

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Veldig god mat, og hyggelig atmosfære. Barna på 10 og 14 elsket maten. Masse å velge, så fikk noen anbefalinger. Det ble både kylling, lamb, okse og and på oss. Anda smakte himmelsk.

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Anne Marte K . 2023-10-03

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@dragoninn_club is the real deal when it comes to unwinding with friends and enjoying some kickass Sichuan food. While it is well-known for its hot pot, it also offers a diverse a la carte menu that showcases the rich and complex flavors of the region's cuisine. The Signature French corn-fed chicken slices in Sichuan oil were the perfect start to our food journey, followed by the Cold chicken feet with pickled chili, which had us feeling adventurous and daring. But the Deep fried squid with salt & pepper? Oh my goodness, it was out of this world! We couldn't get enough of the Iberian pork belly double cooked style and the Stir fried morning glory either - they were simply too good to leave any behind! 😋😋😋 The service was top-notch, the atmosphere was cozy and inviting. If you're in the mood for some Sichuan-licious fun with your favorite people, Dragon Inn Club is the place to be. Highly recommend!⭐️⭐️⭐️ Follow me on Instagram @ccgyozalover for more delicious food😋😋😋

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ccgyozalover . 2023-05-29

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Chose this place on a whim and we were stunned by how good it was. Stunning layout and a bit of a doctor who’s tardis in terms of the architecture. The charismatic yet respectful team really looked after us and the owner/ manager called Alex was a perfect host. We were a table of 6 people and we asked them to order us a selection of food. Wow! It was stunning! Balanced flavours, a distinct lack of rice and noodles really showed confidence in their menu and we all raved about it on the night and for a few days afterwards too.. can’t wait to go back and deffo recommend to others looking for a tasty, delicious experience in a location that is sometimes hard to find a well priced and quality dining experience.. GO’K

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garyo894 . 2023-02-07

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Staff were very helpful and attentive. They really could do with having music on but the experience of the hot pot was fantastic and they were so helpful for a first timer.

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204inezb . 2022-12-17

MORE AT TripAdvisor

Where do I start? It was clear from the outset that the staff were inexperienced and nervous. However, I can forgive that and they did try their best. The menu suggested a top class establishment but the food simply didn't live up to that. Dim Sum for starter and I've had a few, but these were very poor, lacking any balance in their flavour. The main course was the real disaster. I ordered crispy chilli beef. What I was served resembled a bowl of Niknaks garnished with spring onion. I actually think they forgot to put the beef in before they deep fried them.. Simply disgusting and the rice was no better, well undercooked. The staff did take the main course off the bill, but you simply can not have such a menu in place, but produce such awful food. This area is full of great places to eat. Unfortunately, this isn't one of them.

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RayB570 . 2022-09-27

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Appalling service. They decided to bring out the starters and main course together. I asked why, they said because there staff live far away and needed to go home. They did take the main course back and said they would re-cook. That never happened it just stood under a hot plate in my opinion. No sooner did they take our starters away that the main course came out and before I could take a mouthful they asked for payment as they wanted to shut down the tills. The first time I have paid before finishing a meal. Then the manager apologised and said they should have explained that we had to be quick. We arrived at 10pm and stated they did not close to 12. One of the young waiters was very angry with us and the manager told him to go away. He then said next time you come in I will be give you a free drink. I said I doubt I will be back and if he really wanted to apologise he could have given us the two beers free. Food was not that great for the price. I would avoid purely on customer service. I refused to pay the 12.5% service charge they did not argue with that.

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Lee J . 2022-06-19

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It was such a shocking experience we were left speechless. Like the previous reviewer we were also led to this restaurant after seeing an advert on red scarf, We waited more than 30min for the hotpot base, and a further hour and half for the dipping source and other hotpot ingredients, but alas they never turned up. At this point we decided to cut our losses and go to another restaurant nearby. There were no apology offered by the front of house staff, they just seemed to think this is normal. Come to this restaurant if you want to starve and wait hours of your precious time. 大家一定要避雷,这家太不靠谱了,白白浪费了我们宝贵的两小时,只上了一个锅底,连蘸料都没上来,更不要说配菜了。还有脸叫我们付锅底和drinks的钱。

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cyao1 . 2022-06-04

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My friend and I were led to here by Red Scarf ads. Sat down and ordered a hot pot base right away. However, after 45 minutes waiting we were told still 20 - 30 minutes wait for the base… Never again….

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475yg . 2022-06-03

MORE AT TripAdvisor

Excellent spicy food from northern China (hot pot), very successful and authentic decoration. Staff, boss very friendly and professional.

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589c_drich . 2022-04-25

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Arrived on time for our dinner booking and was seated straight away and ordered relatively quickly which was positive. After then, things started going down hill. The food was incredibly slow to arrive, we were a table of two and it took 90 minutes to get our food. Service was non-existent, if your kitchen is backed up you can at least be attentive with drinks for customers to keep them happy, instead we spent long periods with both empty plates and glasses. On a rare occasion when a waiter came over he apologised for the wait saying the kitchen had forgotten our food. The food did then arrive shortly after but was lukewarm, as if it had been sitting around. My partner went to the men’s toilet and reported that one sink wasn’t working and another was clogged and close to overflowing. There was a member of kitchen staff relieving himself, which is not a problem normally but when the sink is blocked it doesn’t exactly fill you with confidence that hands will be washed properly afterwards. The food was below average and we ended up leaving most of it due to the taste and after waiting so long for it we were too fed up to eat. Wouldn’t recommend and wouldn’t visit again.

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Liz J . 2022-02-06

MORE AT TripAdvisor

Went for lunch. I suspect most other diners go for the lunch special, which at £9 for a very large plate of food seemed very good value. We went a la carte. The choice is immense. The dishes we chose were perfectly cooked and in terms of taste and ambiance we were strongly reminded of a previous trip to China. Recommended!

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JFBell . 2022-02-03

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Went for a family birthday celebration. Were told we couldn’t have a table with built in hot pot as there were too many of us but there was a table available which seemed big enough. We were then moved to a corner table from where...

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shabnamc2022 . 2022-01-30

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This was a perfect place for our pre theatre meal. We booked for 5pm and had a super relaxed meal. We decided against the hot pot option, so had mixed starters and mains but it was all delicious. Didn't leave a scrap of food. Price...

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Stay586296 . 2022-01-22

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Arrived at 7 PM to find the place almost empty and wondered if we had made a wrong choice. However it soon filled and was buzzing with people who had obviously been before. We didn’t try the hot pot but heard it being explained to...

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graham p . 2021-11-06

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Lovely food. I ate far too much but it was all really delicious! The waitress was very kind and friendly. The wood lined walls give a cosy atmosphere and it was a welcoming and cosy place. I will definitely come back again if I get...

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Caroline S . 2021-11-04

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This was quite a surprising trip. The decor is quite kitsch and cute. The lunch deal was £9 for dinner and drink. It’s A decent price considering the location. The mains did look a big pricy but authentic offerings of flavour. Will definitely go back.

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Laura M . 2020-10-26

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Went in as group of 6 - sat upstairs. No music or much of an atmosphere. Food was tasty, but expensive for what we ordered. £15-£20 for a main course without rice. Service wasn't terrible, but not attentive at all.

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pasta85 . 2020-10-01

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Me and my boyfriend ate there last week and to be honest the food it's not great.We ordered the lobster for £68 and it barely had any meat.also we got the rice which meant to be with the seafood and duck,it was 2 prawns cut...

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Martishka23 . 2020-08-27

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there maybe many great reviews about this place, mines is not. Terrible place. Overpriced food which was adequately cooked. Myself and my girlfriend wanted to try this place, and we wanted to advantage of the "eat out to help out" government run initiative. So we...

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jimmysg42 . 2020-08-27

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The dinner here was fantastic. The food, a hot pot, was brilliant and explained to us in great detail. I’ve never seen so much food, in so many varieties, in one place. It was all delicious and the host was great in helping us choose...

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Patrick B . 2020-07-24

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Shh, an absolute hidden gem. Living next to Queensway, and having gone to all the usual top rated Chinese restaurants eg Royal China, Duddell’s, Hakkasan, Bright Courtyard, Imperial treasure, I can tell you this homely little place in a side street near Victoria Station wins...

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NDL2002 . 2020-07-05

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We picked this place for 4 old colleagues to meet as it was near Victoria station and the reviews were pretty good on TA. Non of us were disappointed at all. Found the service was great, the lady that served us was a real character...

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BigTaps . 2020-03-09

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Good ambience, well decorated without faux Chinese lanterns etc. Looked authentic. My dim sum vegetable starter was great. My crispy duck with pancakes etc was great. My partner started with chicken skewers and wings ...great. Then he was sent the wrong main..... So service was...

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zenithmelodron . 2020-02-15

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We were looking for a place that we can enjoy a cosy hot pot lunch with family in London. And we found this place near Victoria Station. Good food, high tea style hot pot and the ala carte menu is good too. Good choice of...

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863irenet . 2020-02-01

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We saw their advertisement on a Chinese social media said they were offering the half price hot pot from 30th Sep to 3rd Oct 2019 for the 70th Anniversary of PRC. We thought it would be a good value, so we booked the table. However,...

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Misa-chern . 2019-10-03

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Our group: 3 adults + 2kids (1yo + 3yo) When: Sunday lunch Menu choice: Weekend brunch set menu £35pp I am compelled to write what a wonderful lunch we had at the Dragon's Inn. I did a bit of research online and found their brunch...

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ImogenBRT . 2019-09-23

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Immaculate cuisine, a warm welcome, friendly service and thank heavens for the walk home! Not knowing the generosity of the portions, we might have, in retrospect, overordered for just the two of us. But the quality of the cuisine could not be faulted. Highlights included...

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roberty87 . 2019-09-13

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My friend and I really wanted to try this place as it looked so interesting on the photos. We weren't disappointed. The downstairs area is huge. The staff was very attentive and friendly. In fact they gave us a little tour through the restaurant. The...

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C3947XCannec . 2019-07-06

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The food was insanely good! We had a great time laughing with the owner who taught us about the food on the menu. Our table was seated in the middle of a very well presented and beautifully decorated restaurant. The restaurant is expensive, however we...

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JessicaWalton . 2019-06-15

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I've been to many Sichuan restaurants in London. Unfortunately, Sichuan food in particular in Chinatown has lost its authenticity and became generic. I booked this restaurant for my family to try. It has its own website, which most Chinese restaurants don't, so you can see...

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floristgirlaoliao . 2019-06-03

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Waitress was very helpful with her recommendations. Had the speciality Sea Bass pot. Very good indeed.

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Escape588843 . 2019-03-13

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Quality of food is very fresh.Staffs are friendly and attentive. Food is great, comes in varieties, enough to satisfy an empty tank. Impressed too with the freshness of meat, shrimp and fish. Someone should remind the 3 trolls below that Sichuan Cuisine and especially the...

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Jackie M . 2019-02-25

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Save your money and your stomach we went a couple of times last year and I have to say that the food was genuinely good We decide to go this week and the management has clearly changed, so the ingredients Prices are those of a...

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Chiara O . 2019-02-16

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I visited this place with some friends. We were recommended the downstairs venue where we were told the food was excellent. We sat in anticipation and after selecting from a set menu we were presented with selections of meats and seafood along with vegetables and...

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Constantine S . 2019-02-13

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We went there on Chinese New Year celebrations. At the entrance there asked us if we wanted to eat a la carte of to cook ourselves our food. We find it funny and we decided the second. We went to the basement where they were...

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ntaizh2018 . 2019-02-13

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Loved the authentic decor of this restaurant, carried me back to China old days in the movies! Came for a casual lunch with my son who is vegan. There was plenty to satisfy him and myself as we shared apart from my one indulgence of...

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MayaNSL . 2018-12-15

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Quiet restaurant away from the hustle and bustle. Food was very good but expensive for Chinese. However, this is definitely up-market Chinese and I guess you have to pay extra for that. Not massive portions but food presentation was exquisite, eg sweet and sour chicken...

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Beekay_Pimlico . 2018-12-13

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So in the words of the great critic, AA Gill, "the Blonde" & I turned up Saturday evening with no reservation and not been here before but one of the Blondes girlfriends had recommened. When we asked if they had a table we were asked...

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FrenchyN8 . 2018-11-11

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We are regular customers (English) and have been treated by the manager disgracefully. Keeping customers happy is the first part of a good experience and service. Due to a Chinese festival no tables were available but no effort was made to see if a table...

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711sandyf . 2018-09-24

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First of all the food took forever to come even though we were the only ones there. Then we finally received our food they brought out our starter with our mains together. The food was small portions for the price we had to pay. The...

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Klvpo . 2018-09-18

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This is my go-to Chinese restaurant if I'm in central London. Delicious, beautifully-presented dishes. I have tried many food items from them and they are all very tasty - the kitchen can accommodate how spicy or not spicy you want the dishes to be so...

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Jade_x_Jolie . 2018-09-18

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We just had the MOST AMAZING CHINESE FOOD there today. I can say that with total confidence since we've lived in San Francisco and NYC. The new management took over about 1-2 months ago. We were there in the late afternoon when it was very...

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Mary D . 2018-09-16

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Au cœur de Londres excellent restaurant chinois Menu avec hot pot viandes légumes poissons Très bon Design sympathique Clientèle chinoise...

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cachouperle . 2018-09-05

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What looked like an empty restaurant turned out to be a neighborhood gem! Downstairs is where it's happening and this restaurant provided a nice atmosphere, excellent food and service! We loved our Peking Duck and many other dishes as it seemed most of the the...

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drjeff77 . 2018-08-15

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The okra salad was refreshing and delicious. A great balance of flavours. The seafood with paste equally so and the aubergine just sublime. A real find and good value too.

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Annitta E . 2018-08-13

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We visited this restaurant as it was my partners birthday. Upon arrival the staff were nice and friendly, we were seated very quickly. The restaurant was pretty empty, so service was quick. We ordered sweet and sour chicken, which was nice however nothing you can’t...

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Zelliott . 2018-06-23

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I must say this place is such a gem. Not too many people know about it. The food was amazing, the decor was wonderful. We had a table of 5 downstairs in the cave, the Atmosphere was dark and relaxing. The ribs were too die...

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hobz96 . 2018-06-10

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What a find. Whilst walking the streets of Westminster/Pimlico looking for a Thai restaurant we chanced upon the Dragon Inn Club, a mainly Schezuan Chinese restaurant. The chilli focus was present throughout the menu but the highlight was their aubergine (eggplant) dish, which was outstanding...

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ricebags . 2018-06-02

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I had booked a table last night to celebrate my 5th wedding anniversary with my wife. We requested a two seated cave as it seemed romantic. We were thoroughly disappointed as it felt we were sitting in a cupboard completely ignored by all staff. Service...

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matthewmcgowan95 . 2018-05-27

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I guess the restaurant was having a bad day! They did not have Dim Sum as the supply had not arrived, it too 30 minutes plus to get desserts served. Nothing complicated - just ice cream with lychees. The food was average, nothing to write...

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93Hawkeye . 2018-05-26

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Me and my girlfriend have been to this lovely restaurant twice and had a pleasant experience on both occasions. The first time we were served by an amazing Brazilian waiter who was ever so kind in recommending which dishes to choose and ensured that our...

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João D . 2018-05-03

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Very nice rooms make for a pleasant stay. Staff is very friendly and attentive. Got very good advice from the waiter. Food is very good. Loved the dumplings, loved the Peking duck. Would come back anytime.

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407bernhardk . 2018-04-24

MORE AT TripAdvisor

An authentic Chinese restaurant with incredible food and service to match. A place perfect for family and friends. We had their signature hot pot, which is like a sizzling caldron full of so many flavours. Then they bring prawns, scallops, beef, tofu and plenty more...

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Adam P . 2018-04-23

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The booking by phone was ignored, there were 9 of us and not one was satisfied with the food they got. I would not recommend this place or visit it again.

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AliAl-Mar . 2018-03-29

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Même sans réservation, l'accueil a été sympathique et prévenant. Seule contrainte sans réservation, l'obligation de commander "à la carte". La...

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fredb701 . 2018-03-15

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I rambled into this unusual Chinese restaurant in Pimlico near Victoria on a dark midweek in February. I was immediately directed to a comfortable table in the upstairs section of the restaurant. Priceing looked above average but so was the food. I had a rather...

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patfN9010KW . 2018-03-04

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This has to be one of the best Chinese restaurants in London. The food is incredible with matching service. I can't rate this place highly enough. The interior design makes this place a little extra special adding to the ambiance. A true Chinese experience.

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I5684LAcolinm . 2018-03-03

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Another reviewer got it very right: they must have spent most of the budget on the decor. It is beautifully done, a rustic Chinese feel yet comfortable, with perfect lighting. Five stars for the decor. The rest is a different story. Unfortunately the kitchen is...

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Arizona777 . 2018-03-02

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I do really like Chinese Food so it is hard for me to be disappointed by a Chinese restaurant. We had a great bottle of Prosecco - £28 which is a good price for a nice restaurant in Victoria. We asked our Waiter what he...

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LucySqueeze . 2018-02-12

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We discovered Dragon Inn Club after we failed (yet again) to get into another Chinese restaurant just nearby and whose customer service have much to learn from their new competitors here. Service from reservation, arrival, dining and departure was friendly and attentive. Sabrina gave us...

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dragonphoe18 . 2018-02-03

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This new restaurant deserves a visit. The atmosphere is awesome and the downstairs rooms are really cool. They were still working out some of there vegetarian options due to language obstacles with the Chinese chefs. But there were still many options for us. The management...

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janepM9614AO . 2018-01-31

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I am quite picky when it comes to restaurants but without hesitation this is the best ever Chinese I have eaten in. The staff were highly attentive, very hospitable and something that’s forgotten very smartly dressed. The decorations and lay out was first class too...

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Danno-Boy77 . 2018-01-31

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I had four dishes, each was excellent. The eggplant was well-made and plenty large dish. Hot and Sour soup was exactly as named. Noddles also delicious and spicey. In the neighborhood, close to Victoria, there is nothing to compare.

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RocketrobMiami . 2018-01-18

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This is one newly opened chinese place near Victoria. The deco downstairs is very nice, so try to get the table downstairs. The food is ok, nothing standing out - just nicely cooked. The price is still on the high end, so maybe good to...

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481wei . 2018-01-11

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1st of all - unlike many Chinese restaurants (especially in China town) this place has great interior design and atmosphere. Great use of lighting, traditional decorations and woods dining an experience before the food has even arrived. Staff were very friendly and attentive, food was...

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thesultan57 . 2017-12-20

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meeting a group of friends at the restaurant for a catch up over dinner, the location was not difficult to find at all, and not very far from Victoria station. once I arrived I was greeted by 3 staff members at the door including the...

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roger m . 2017-12-16

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Anyone who wants classic "Chinatown" food can find what they want on the menu but the real attraction is in the very tasty and interesting Sichuan dishes. Their signature dishes, in particular, are beautifully presented. The range of dishes and prices means that everyone can...

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BandR_London . 2017-12-12

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We joined this restaurant some weeks ago and... we will come back soon! First of all the atmosphere is stunning, once you enter inside the restaurant it feels like you are transported in the real Chinese culture. The dim lights make the experience relaxing and...

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pauljasonwalters . 2017-12-10

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Very empty restaurant. Food very poor with undercooked watery egg fried rice, dim sum only done on one side and chicken too oily and strange tasting. Bill was not itemised and we were told they took the dishes we returned off the bill. Loud karaoke...

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SonaarHaveli . 2017-11-13

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Superb food and amazingly decorated restaurant. The restaurant looks small from the outside but it is a labyrinth, the entrance is only 10% of the restaurant, yep! This place is big, all furniture and decorations came from China. The food, well it is just as...

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711sandyf . 2017-11-13

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3.5

92 Opinions

location-iconGerrard Street
Chinese
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If you go to this place i'd highly recommend the black bean tofu. You see, it has to be done in a certain way so the flavors come out just right. i have mine with white rice.