Kiku in City of London, Westminster

Terrible service and mediocre food. Not worth the money.

The bento bow was a highlight with high quality flavours and well portioned. The salad that they offer to start with was poorly cut with too much dressing. The fruit salad offered as a desert was equally badly cut. The service wasn’t bad but was inattentive for this price point. They forgot my tea twice and also forgot to bring me soya sauce. They also made no effort to explain any of the food they were serving me. The reality is there are joints in soho offering something better for half the price so they ought to give more attention to the details.

Excellent restaurant. Authentic and high quality. One of the few that reminds me of visiting Japan in London.

Worst service I have had in years. Very mediocre food. Space was dirty. Charged us for food we did not order. AVOID AVOID AVOID

Worst service i have had in years. They charged us for food we didnt order and were extremely rude.

We had the sukiyaki. Do not order, the beef is not what it should be for the money. It is probably of the poorest quality. The sushi is good though.

Outstanding and authentic Japanese food of all types. Excellent service. A real find on Half Moon Street off Piccadilly. Short walk from The Ritz and Park Lane. Enjoy.

It’s quite delusional to see a Japanese restaurant in its decline. 📉 everything seems so good until we saw the food. We couldn’t eat some of our orders. The sushi was quite mediocre. I hope that the restaurant comes back to life again!

Wonderful traditional Japanese food. Plenty of fresh sushi/sashimi options, but I think the multi-course dinners are the best (i.e. Kiku dinner, EDO dinner, etc.). Feel's like you're in Japan.

Good service and food. Price reasonable considering the location.

Hi, if you understand Japanese food, customer service, cleanliness and authenticity then this restaurant has it in abundance. My wife and I have be coming here for more than 15 years and everytime we come back we still say it's the best. The owners and all of the staff are Japanese which is now rare but for me important for the whole experience. They have a dedicated sushi counter which is of extreme quality. Last but not least is a mention to the owners who are there most days if not all and for me again it's rare but very much appreciated.

Incredible. This is the most authentic Japanese food I’ve tried outside of Japan, and the quality is just outstanding. Very reasonably priced, too: we paid around £100 for a starter, a very large amazing sushi platter (probably 20 pieces), a desert and two drinks. I love that here you pay for the food and you get real value for your money, not those fake plastic pink “trees” and other instagramable nonsense as in so many other places.

Amazing Japanese restaurant in the heart of Mayfair. Very friendly and welcoming with attentive and helpful staff. Regular seating on the ground floor but also sushi counter seating on the first floor/ mezzanine area. Eating at the counter is an experience and the chefs work with you at your own pace, guiding you through the menu. A place for a special occasion, but well worth it and highly memorable!

Food was delicious and very authentic! Lunch sets are a great way to try different things, and can be complemented with some a la carte options!

Went here for dinner Email booking and pretty fast respond All Japanese staff and chef Very comfortable places Had a set and some extras See photos Quality is honestly not the best I had but so far so good with the value in this neighborhood Some dishes are pre cooked Rice could be better brand But so far pretty ok to me There are few nearby Stars Japanese restaurants cost u few hundreds per person Depending on what u want, this place is more affordable to most people with quality food Stop by

Very good Japanese restaurant in the heart of the city. Good value for money.

A relaxing restaurant with a homey feel and delicious food! Everything is great! I went in alone for lunch without making a reservation, but I was missing Japanese food so I was able to taste the authentic taste. Above all, the staff at the store were very warm and smiling, and I felt like I was in tears as I felt so far away from Japan! The sashimi set meal was delicious. I will definitely go again. thank you!

A solid choice for traditional Japanese sushi and other dishes.

very good quality food service could be better prices a bit on the high end..

A traditional Japanese restaurant, the fish and sushi are very fresh and delicious, the seating is comfortable and beautiful, the service is excellent, some dishes were delayed, let us know before the last time to order, the prices are considered expensive, it is delicious and distinctive, and yes, I will return to it.

I went for an interview, and the interviewer's attitude was very high-pressure and talkative, which was the worst. I was planning to use it when my father came over, but I will definitely stop going there even as a customer.

We had a nice dinner at Kiku. The service is very watchful (maybe a bit too much), we didn't expect so many waitresses would be around. There is a large choice on the menu, however we found the meals were overpriced. Our teriyaki chicken and salmon were good but the portions were not very generous and no rice on the side. A beansprout starter salad is offered, as well as an end-of-meal tea. Nice and comfortable setting.

Authentic Japanese food with great service, price are reasonable since it’s very authentic with fresh ingredients.

First time there and surprised with the variety of the menu in terms of dishes. The California roll though was the big surprise using low grade/quality surimi sticks which were chewy and flavourless. The soft-shell crab roll and shrimp tempura roll were not the best I’ve had. The restaurant offers a lovely grilled salmon belly dish which was on the seasonal special and a butter soft black cod with no glazing and minor seasoning which was a remarkable elevation of the taste (uncommon to Japanese restaurants, a lot of fish bones came in too, watch out!!) The sashimi and nigiri we ordered had still skin on it and didn’t taste the freshest I’ve ever had.

Came here for lunch and what a great surprise. They have quite an extensive menu such as lunch set or bento boxes. I had a tempura udon and it was just perfect! Between us we ordered Sashimi and different types of sushi. Absolutely fresh and delicious. Absolutely happy to recommend this restaurant

One of the more authentic tasting Japanese cuisine around London. Food hasn't been overdone with excessive amount of salt, soy or sugar that you normally find catered for the masses! Would definitely be coming back. Booking seems to be a must as the place was quite full over lunch time. Not exactly the cheapest place but it's worth it if you're willing to spend! Uni nigiri was divine ✨️

Order: sushi platter (pricier), a few apps Verdict: very boring, not particularly fresh or tasty. No need to come back.

Simple but not terrible. The prices are for 5*, but this is London. Fast.

People who draw comparisons with Zuma, Roka and Nobu simply have no idea what an authentic Japanese restaurant is like. Minimalist and calm with emphasis on food and ingredients Kiku is the best Japanese restaurant in London at probably the last remaining authentic Japanese restaurant in London. The clue is the Japanese embassy is round the corner!

Hands down the best Japanese food in London. I’ve been coming here for 20 years and the quality of the food is out of this world. The sushi is so fresh it melts in your mouth. The staff are also lovely. One star lost due to the utilitarian, very un-romantic ambience. If it were a bit more atmospheric I’d come here for dinner dates more often, but this is a minor quibble. Regarding the price, you get what you pay for and it’s worth every penny. Thank you Kiku!

Excellent Japanese food in the heart of Mayfair. Immaculate service and well worth the price. One of the oldest family owned Japanese restaurant and a wonderful institution. Great for sushi but also other japanese dishes.

Ottimo ristorante tradizionale giapponese. Pesce di qualità e hot pot buonissimi. Noi abbiamo preso lo shabu shabu: il brodo è fatto sul momento al tavolo e la qualità della carne da intingere era buonissima.

Bel ristorante in piena Mayfer, con cucina tradizionale giapponese senza alcun adattamento ai gusti occidentali. Deve quindi piacere e a me è piaciuto molto. Servizio veloce, attento e premuroso. Ambiente moderno ma molto carino. Conto piuttosto elevato ma la qualità delle materie prime e le preparazioni lo giustificano in pieno.

Bel ristorante in piena Mayfer, con cucina tradizionale giapponese senza alcun adattamento ai gusti occidentali. Deve quindi piacere e a me è piaciuto molto. Servizio veloce, attento e premuroso. Ambiente moderno ma molto carino. Conto piuttosto elevato ma la qualità delle materie prime e le preparazioni lo giustificano in pieno.

Two things good about Kiku: 1. The food is authentic Japanese 2. Quality of the ingredients is definitely top notch. You can tell they use the freshest ingredients. A few complaints that lead me to give a 3-star in the order of importance: 1. The dashi is not good. Dashi is the foundation of most Japanese dishes. Unfortunately the Kiku’s dashi is rather underwhelming. It really lacks flavour and umami. What makes it worse is that the seasoning overall is lacking. Most of the food tastes quite bland. I know Japanese food seasoning is usually on the lighter side but Kiku is definitely doing too little. This, together with the weak dashi makes it a bit disappointing. 2. The ventilation is not the best. You are welcomed by a rather strong fishy and oily smell walking in. After lunch, your coats and jackets will definitely carry that smell for a couple of hours if not days. 3. For the same price during lunch hours, you get a few restaurants that offer significantly better tasting food in Mayfair. Is it a good Japanese restaurant? Yes it is. Am I going to go back again? Highly unlikely.

One of the best Japanese restaurants in London. Been established for long time for a good reason. Price was on the pricey side but it reflects on the quality and freshness of the fish and food. If you want authentic and traditional Japanese food, this is the place. Staff were very detailed-minded and very welcoming.

安心の日本食で疲れた体に沁みました。 夕食時もお蕎麦などの軽食メニューも対応していただけてありがたかったです。 気付けば満席になっているのもわかります。 ありがとうございました。

The unagi don set was tasty enough and service fine, but the atmosphere was a bit quiet.

I had heard of Kiku in Kinosaki, Japan. There is a very nice ryokan called Mikuniya that is the source of Kiku. A true family business. And as the food in Mikuniya never fails to amaze me my expectations were high. The restaurant is a prime example of Japanese simplicity. The attention given is Japanese as well. More formal than jovial. I took the Edo tasting menu. Subtle all over, focussing on the character of the ingredients rather than adding to that. I realised that this needed a mindset of its own. It might disappoint people that the beautiful broth that is offered at the beginning is not deeply flavoured but develops as you appreciate it. Like good wine. And so it goes on, to my great delight. This was a meal that makes one a very happy customer. Recommended for those who want to appreciate the preciseness of the traditional Japanese cuisine.

Went for a quick lunch break and did not disappoint; the lunch menu is a steal! The sushi is fresh and the udon are also very tasty. Good tempura. Will definitely go back.

Amazing traditional food along with the high quality service we have come to know from all things Japan, basic interior but the focus is on the right elements of a restaurant. Easy recommend - 5 stars!

Service is immaculate and the food is delicious. I’d say it’s worth the steep price tag. Though I wish there were more options involving carbs! Highly recommend

One of the best experience that I’ve ever had! You can eat the unique flavors of traditional Japanese cuisine in a minimalist restaurant, away from ostentation. The products are very fresh and premium quality. Especially their sukiyaki, sushi, udon and ice creams are incredible. I will visit again and again.

A fantastic location and selection of sushi on offer in this 'traditional' and original Japanese restaurant. We tried the tasting menu which had some amazing flavours and sushi we'd never tried before. Booking was taken at short notice and we requested a private area for the family which the restaurant provided with no fuss. A bit pricey but well worth the occasion and experience.

One of the top authentic Japanese restaurant. Lunch menu was excellent. Highly recommended.

Great food and service. Will be back.

If you love real Japanese food, don’t hesitate to go there. Get a table, enjoy your meal, you won’t regret it.

Authentic Japanese food with equally authentic service - amazing! Best Japanese restaurant experience in London.

Great quality sushi in a very dated decor but with great service and impeccable selection and presentation.

I think this is the best Japanese authentic restaurant in London. Lunch set around £3x. Dinner is expensive here. Around £100-120 per person depend on what dishes and sushi ordered.

Fantastic service and great authentic Japanese food.

Londra nın en iyi Japon mutfağı. Güleryüzlü sıcak çalışanlar

We have been going to this restaurant for over 10 years. It is just around the corner from our home in london. It is the best Japanese restaurant in Europe. And it is still owned by the same lady for the last 40 plus years. We go there two times a week. Whoever in the past comments are complaining about the prices, well, simply because they can not afford it. High quality and great service come with high prices. We had no complaints in the last 10 plus years and we have been there hundreds of times. All our families and friends like the restaurant too. We have been to many Japanese restaurant around the world. This one feels like home away from home. The food always taste great. And the service is very good. We now know most of the staff by their names and they really like seeing us there every time. Well done guys.

Had the mixed tempura set menu. The daishi tipping sauce was tasteless, wasn't worth what we paid for. The beef teriyaki was overcooked. I went with my Japanese parent-in-law and Japanese wife and they all felt the food was underwhelming. The Kiku branch in Tokyo is significantly better. It's fair to say that with the overwhelming no. Of Chinese tourists visiting this branch, they don't have to try very hard to maintain quality to attract custom. I had better beef from Yoshinoda.

Amazing quality of food and authentic Japanese feel. If you come for lunch, Kiku special set is highly recommended

Had a really good Sushi Lunch Menu: tasty miso salad, high quality fish (surprised by how good the egg was), miso soup was one of the best I ever had. Perhaps could have been more generous with the fruit amount but overall great experience. The Chef and the staff are very well-mannered and nice. Check out my insta @braggiapproves for more food recommendations.

We had a good experience overall and service was great 👍🏻 not all the dishes that we ordered were a hit🫤 but majority was good❗️

A friend recommended this to me and I wasn't disappointed. The food was done very well (chicken teriyaki set lunch), but it was the service that makes them stand out. I have Parkinson's, and the waitress couldn't have been nicer or more accommodating to my needs. Price-wise, it isn't cheap but I don't think it expensive either, especially for London. Reservation is highly recommended, and I'll definitely be going back.

ロンドンにしては安いと思います。 職人が二人いましたがどちらもかなり無愛想です。 鮨ネタは回転寿司より悪くド田舎の町場鮨と同レベルです。 日本食を食べたい選択肢がない中ではありかと思います。

Authentic Japanese sushi restaurant

Food was excellent and quite good price/ quality ratio

Went with high hopes and got dissapoitned. Ordered the kaiseki menu, the starters were great, but the sukiyaki that I ordered... It was done with just a normal thin sliced beef which is vastly inferior to true wagyu. Try something else, just not sukiyaki.

I would never come to this restaurant again. We ordered food for 720 pounds, the food is good, but the sushi came late and service charge for 90 pounds. On the menu, the service charge is discretionary. But the staff said the service charge is compulsory. The manager and staff are lying and being racism and forced us to pay the service charge.

This place is black and white. Good service and food when they are quiet. Awful service when they are busy - they make you feel like you are lucky to get a seat and be served and the sooner you leave the better! Choose your time VERY carefully. We have been going here for years but are now reconsidering! To be frank awful experience for the price!

Lovely Japanese restaurant serving traditional Japanese food including sushi and teishoku. I was glad I had reserved a table as the restaurant remained pretty full throughout the lunch period (I got there at 1.30 and it didn't start to quieten down until near the end of lunch service, so I can only imagine it was as busy if not busier earlier on). I ordered the una-jyu set lunch, and some ume-shiso maki. The una-jyu set lnch comes with a small salad with sesame dressing, a small bowl of pickles (mine was beansprouts and carrots with black sesame seeds), miso soup, a grilled eel donburi, and green tea and fresh fruit for dessert (an orange wedge and some red grapes). The food was delicious, and the waiters and waitresses were very attentive. Despite the waitress explaining to me that my maki rolls might take a while due to the sushi kitchen getting a lot of orders, I noticed no delay whatsoever in getting the rolls, which came out at the same time as my eel donburi. Wonderful food and service, would definitely visit again when in London.

They're a real humble Japanese restaurant serving traditional foods, not as pricey. The dessert is exactly a taste of home. There is no hurry, no one will remind you that the table is only good for a two-hour dining experience. Forget ROKA, Nobu... Definitely we'll be back soon.

Good standard of food and quality, not the best but the standard is enough to be charging mayfair prices. I like the decoration and how clean the place is so i like to come here often

A brisk welcome and shown to our traditional plain table and offered a reasonably priced selection drinks and wines. The sashimi was generous portion and very very fresh. The authentic Japanese eel followed then came shabu shabu. Our host took great care at the cooking at the table and the presentation of this dish.

Amazing food!!! We had Nigiris and Shabu Shabu and it is bar far the best one that I have tried in London. I am just not giving 5 stars as they don’t have baby changing facilites.

I was going to this place for the last few years with my bf , as it’s one of his fav places. As usually we decided to go there . food is always good and I have never had an issue till TODAY. They were so disrespectful I’m in shock . Never ever again . Not that they are gonna suffer from this review , but as I work in the fashion industry , I will give them “best advertising “ - every little helps ... - you are welcome guys !

Best Japanese food I have ever had. Incredible quality of food - unbeatable. Service is absolutely impeccable.

Wir haben hier ein sehr gutes Sushi bekommen, vorallem einen so feinen Aal wie hier habe ich noch nie gegessen. Auch das Dessert war sehr fein.

Authentic Japanese restaurant. Price is very high but quality is also high. Well trained staffs and full of Japanese atmospheres. worth to pay for Japanese living abroad and missing home or would like to try Japanese food, not only sushi. I didn't make a reservation for lunch but it was full after 12:30. Might be better to make a reservation before visit.

noisy place / terrible acoustics but great Japanese food

With that level of prices I really expect something more than that quality of food and service. I am a bit disappointed as the food is just same quality of the meals in fair prices restaurants in Japan (Tokyo/Kyoto). But they charged a lot higher here (London). Also, they are so rush and sent me the bill before I asked of it. It was just a bit more than an hour to finish the lunch and we actually intend to chat for a little while to drink the tea we ordered. Really, it is the first time in UK to be sent a bill like this. No, they won't do it even in any decent restaurants either in UK or Japan. (Usually I am the one in hurry and chased for the bill.) The same experience I can only find in HK that the restaurant owner said they intend to have 4 rounds of customers in one night for the same table, so there is usually a 1.5 hour limit for meal time (but they sent you away once you finished the food even it is only 45 mins after you started). But no they mentioned nothing of the kind when I booked the table for the Birthday lunch so I really won't expect the time limit. Not impressive by both the food and the service so I don't think I will be visiting again. (Maybe I am mistaken and £30 per person for lunch can only be considered eating cheap and fast food in London Mayfair/Soho restaurant? Then, sorry, my fault.)

Fine dining price , supermarket standard. We waited for an hr for a la carte sushi! Not recommend at all 😡

Low quality food. Not worth the money at all. Spent £180 for two ppl, got really lean and thick meat with zero fat, while in authentic Sukiyaki you should get really thin slices of meat with good amount of fat so it tastes tender and juicy. Their meat is completely the opposite. Sashimi and Sushi not fresh enough and not worth the price either. Rating in Google Map is really misleading. Though I don’t have any better recommendation for Sukiyaki in London.

Fresh, authentic and nice service

Amazing high quality japanese food, has a alot of variety and there is anything to fit your taste buds, however the catch is the price. It is quite expensive and you should not go there unless your willing to pay for that premium food.

The service deserves 0 star actually, a guy is so rude and refused to apologise.

Will never eat here again because of the bad service attitude.

Not pleasant dining experience because of the bad service attitude

First time rate 1 star on google map. I would definitely say 0 if possible. Staffs there are soooo rude. When we were kindly ask for our food for the third time, they said us bad in front of us in Japanese.

One of the leading authentic Japanese restaurants in London. The sushi, where you can feel the air between the grains of rice, is quite impressive. Although the quality of the overall cuisine is high, the fact that the price is also high should be taken into account. RATINGS Food : 5/5 Service. : 5/5 Value : 2/5 Atmosphere : 4/5

Authentic experience but very pricey

This place is a good if you accept low quality food.

Attentive staff, good food albeit a bit pricey.

Delicious food and wonderful service

Followed some good reviews and booked for convenience as staying nearby. Not the best meal we have had. Very similar dishes served, despite being the KIKU tasting menu. Lots of prawns, lots of broth and soups. Very basic decor with very Mayfair prices.

The food was great but unfortunately the service was very slow

Authentic Japanese restaurant. Delicious food, good service and friendly staff.

Such an delicious restaurant in the heart of Mayfair. Often very full and I’d recommend to book in advance. The chefs are great and the quality of their sashimi is outstanding. The special Kiku dessert is a classic and we enjoying it a lot. Friendly staff, great food and a beautiful ambience to eat with friends or family. There is a bar area if you are going alone.

It’s good for coming to Sukiyaki and rational price.

Best traditional Japanese food I’ve had in London! Food was really delicious and well balanced—I got the dark miso soup and grilled salmon, along with a side of Japanese pickles. Highly recommend! Great menu selection as well.

One of the best Japanese restaurants

Great food and friendly service

Authentic japanese food, great atmosphere, casual

Celebrating birthday dinner. Great food and friendly staff. Lots of selections on menu. Worth to try.

Very reasonably priced Japanese food in a appropriately themed dining room. One of the few restaurants in Mayfair that offers some understated yet quality dining. Only gripe is the sukiyaki when cooked near you will cause your clothes to smell. Otherwise little to complain about. Lunch is the best value.

Very good sushi. We were very impressed by the quality of the fish as well as the service. However, we were very disappointed when then staff asked us to leave at 10:15pm on a Saturday evening… And made us pay even if our glasses of wine were still full. Sad to leave this restaurant in that way.