Joy King Lau in City of London, Westminster

We ordered pork steamed buns, roasted pork with rice, and Vietnamese pork and shrimp egg rolls. The pork steamed buns were too soft and gooey. The pork was okay in my opinion, awful to my wife. The egg rolls were brought 10-15 minutes after the first two items, and were not very tasty and the outside was excessively chewy. A waste of L32. Should have tried a buffet down the road.

Great food, friendly staff, good ambience! 🍲👌

The food was good, but I ordered a duck noodle soup and they didn't bring it. We told him up to 3 times that the soup was missing. And finally he comes and tells us...the soup has been cancelled. And being an hour a little late I had to eat the remains of the others at the table because they didn't bring me my dinner. The worst thing of all is that they were so comfortable and laughed at me…. The service is unfortunate and the worst of all is that on top of that you have to pay the tip for a somewhat bad service.

I booked and dined in here yesterday, we were a party of 10 and I'm happy to say that JKL did not disappoint! It's always overwhelming knowing where in Chinatown to eat, with so many options that all appear more or less the same and all having quite low review ratings (less than 4 for almost all of them). With an expansive menu that would surely please all, I decided on JKL. After arriving 5-10 mins after our booking time, we did have to wait another 10-15 to be seated. We were given a lovely big round spinning table for 10 on the second floor, which was lovely and allowed for good chat round the table as well as easy access for food. The service was efficient, prompt and accurate, which is impressive for the number of items ordered. The dishes came as they were ready, which worked great for us. Upon request the bill also came swiftly. The staff were pleasant and helpful and one of the waitresses took a photo of the group which was really appreciated amongst the busy and hectic environment... they were full on all floors! The food was spot on and we enjoyed everything, I look forward to returning soon.

Very good experience, excellent service, very good food, crispy duck amazing, probably the best sweet and sour chicken I have had in a very long time, will visit again

This is just simply a bad restaurant.Poor quality food, unattractive presentation, slow service and rude staff.There are many other better Chinese restaurants in London.Avoid this one.

Rice rolls and frozen taro wedges Shrimp dumplings, siu mai and xiaolongbao are thick and tasteless The teapot Tieguanyin is colorless and tasteless. I don’t know how many times it will be reused.

Este era nuestro ir - restaurante cuando en Londres, así que como estábamos con una nueva amiga la llevamos allí para impresionar. Justo decir que no, que no lo estábamos y no volveremos. No estoy seguro de si el personal ha cambiado, pero tomó 3 veces de preguntar antes de que el agua fue casi "tirado" en la mesa por un servidor descontento. Mi comida estaba bien, pero los vegetarianos entre nosotros mencionaron sin sabor y agua, algo que no habíamos experimentado antes. Cuando se le mencionó al camarero, esto se encontró con una respuesta similar a cuando llegó el agua. Al pagar la factura decidimos no pagar el cargo por servicio discrecional, ya que sentimos que no habíamos recibido un buen servicio y aquí fue cuando comenzó una discusión en toda regla. No volveremos aquí nunca más.

Tourist Trap! Since management has changed a couple of years ago, Joy King Lau has turned into a tourist trap. Food and service is below average. Prices are already high (around 15 GBP for a main dish), the main dishes dont even come with rice (you have to pay extra for it) and they charge an additional 12,5 % service fee on everything. They also try to make you order more and more additional items (for example their chinese tea or more food). Hygiene in the bathroom was bad as well.

This restaurant has been a china town go to place for years. The food is always fresh and well prepared. The pricing is average for the area. If you’re feeling like dim sum you won’t be disappointed.

Tried to pay with a card but got declined either it was the server or something but I tried to offer to do it with my phone and the lady server was just huffing and saying HUHH really loudly like WOMAN IM LITERALLY A PAYING CUSTOMER IM PAYING YOUR WAGES AND YOURE JUST HUFFING YOUR STRESS TO ME I swear hospitality and customer service is down in the sewer in London. They’re acting as if im an inconvenience to them even though im a paying customer. Left such a bad taste to me.

This is one of the restaurants some of my old friends like to go for dim sums. I hadn’t gone for quite a while & was attracted by its promotion outside for lobsters. We went in & ordered a dish between the two of us. When it came we found the lobster pretty small. It was OK for two small eaters, but someone with bigger appetite might find it wanting. Noodle was not the smooth & soft ‘e-noodle’ we normally have with the dish. Instead it was the kind that was served with wantons which had a more stringy texture. We were told this was the case because of local clients preference. I must admit we weren’t totally convinced but didn’t pursue the issue further. All in all, the half price lobster noodle was OK, but not what I would call exciting or impressive. At half price it was fine, but I was not sure I would choose the crustacean dish if otherwise.

Food felt reheated and service very slow it seemed popular not for me

The wonderful, delicious old restaurant has gone. The new owners have gutted food and decor, replacing hand made character with wipe down surfaces and worse food. A tragedy.

TERRIBLE Este restaurante merece cerrar. Vengo de Hong Kong, donde la comida y el servicio excelentes se dan por sentado. He estado viniendo a Joy King Lau con familiares y amigos por más de 15 años. Las normas generales han disminuido notablemente en los últimos años. ¿Un cambio de dueño tal vez? Mi hermana dejó de ir allí hace 2 años, pero pensé en darle otra oportunidad al restaurante. Un gran error. El servicio era casi inexistente y la camarera no tenía esperanza. No chino de Hong Kong, sino un continental que hablaba solo mandarín, muy poco inglés y nada de cantonés. Ella me interrumpió cuando traté de ordenar como si quisiera terminar mi frase por mí - extremadamente grosero. Soy mitad chino y sé perfectamente cómo pedir comida! También hablo cantonés con fluidez. El restaurante estaba medio vacío, pero esperamos 20 minutos para el primer plato que era tibia cuando llegó, luego esperamos otros 20 minutos y no hay señales de nuestra comida principal. Nos levantamos y nos fuimos. Le diré a todos los que conozco que eviten este lugar.

We went to Joy King Lau yesterday for dinner. Can absolutely not recommend this place. I got terrible food poising, presumably from the duck, which I only I had eaten. We ordered a quarter duck with plum sauce as a starter, cucumber salad, vegetarian gyoza and egg fried rice. On top of the food poisoning the food tasted only mediocre and came late.

Despite hearing great things the meal didn’t live up to expectation. Sadly the food had little flavour and many of the vegetables didn’t seem that fresh - the morning glory was tough and the ginger and spring onions in the ginger and spring onion chicken were the parts you’d probably have thrown away at home.

Muy horrible. Esperábamos siglos a que se tomara nuestra orden. La comida de mi marido fue tibia, mi comida fue sosa y parte de nuestro pedido fue olvidado. Un miembro más joven del personal gritaba constantemente a una funcionaria delante de los clientes. Varias mujeres dijeron lo asqueroso que era el inodoro. Y para añadir insultos a las lesiones hay un cargo por servicio en la factura. ¡EVITA!

Really bad since the management changed hands a few years ago. Cold and dried up food. Overall terrible service.

Unfortunately terrible experience. Food arrived in wrong order. Rice 10 minutes after food. Duck arrived after asking and it was the wrong one. Food quality is really good though. But very disappointing visit today.

The food was super greasy and had hardly any vegetables. Rice cost extra although it was already quite expensive. The service was very unfriendly and disinterested. There was an additional 12.6% service fee. I can't recommend it.

We have eaten here a number of times and the service has always been good. Today however, we asked for a table on the ground floor which was confirmed. We waited 5-10 minutes for it be cleared and prepared when a senior male waiter came over and shouted for us to go upstairs. I told him we had a table already and he shouted ‘don’t you understand? Get upstairs’. I said we just wanted the table we’d been waiting for. He told me numerous times he was IN CHARGE and quickly became aggressive and intimidating. This went on and on. We then left the restaurant and had a lovely meal elsewhere where we weren’t screamed at. The rudest restaurant encounter I’ve ever had. We will not be visiting ever again.

2024 review (updated): very disappointed with our anniversary meal here. The food was awful - it used to be really good! Fatty bits of meat with gristle, dry starters and the sizzling dish arrived with not even a tiny sizzle and was very greasy. A minor point but I was also disappointed they didn't give us orange slices at the end of the meal like they used to. The service was ok though so I've given 2 stars overall rather than 1. 2019 review (original): The food was outstanding and service fast and efficient once we were seated. Great restaurant in the heart of town.

Love this place - they still have reasonable Prices compared to some of the others. Great quality dimsum

The sweet and sour pork was mostly fatty chunks, and it was lukewarm and cold. It seemed like it had been reheated in the microwave. While there seemed to be some dishes that the local Chinese patrons enjoyed, as first-time visitors, we ordered basic Chinese dishes, and they were not good. It felt like a waste of money.

This Restaurant used to be very good and value for money, however, in the recent years it dropped massively in both service and quality of the food. It is sad but me and my family stopped going after years of almost weekly visits.

La suma de tim era de excelente calidad y el personal era servicial y amable. Sin duda volveremos a visitar siempre que estemos en Londres.

He visitado este restaurante tres veces en los últimos 9 meses y me pareció que la comida servida era de un buen nivel. Tampoco he tenido problemas con el personal y me pareció que era atento y servicial. Donde estoy muy decepcionado es con las instalaciones sanitarias. Hoy parecía peor que antes con un cubo oxidado de aspecto sucio en el inodoro que podía ser reemplazado fácilmente. El baño parecía generalmente descuidado y no lo que cabría esperar en un restaurante que tiene una puntuación de 5 para la higiene en la ventana.

Posting on behalf of a friend My friend has been coming here for 27 years and highly rated this place so she recommended to us this as a lunch spot, she had stated that the place had changed ownership since covid and we just found the entire experience mid, the Vietnamese rolls came out burnt, we asked for chilli oil and was brought out chilli oil with chilli sauce in it. My friend went to use the toilet and she said it disgusting, overall my friend who has been coming here for years will not be coming back.

I'm sorry to say worst chinese meal had in long time. Sizzling black pepper beef £23.50 no hint of sizzle when arrived and distinct lack flavour/black pepper, king prawn with scallops with xo sauce £26.50 if you like broccoli this is dish for you as rough estimate I'd say 3 heads broccoli, sauce /fish lacking. Finally probably one of worst ladies toilets I've visited, if hadn't ordered food before visiting would have left.

I have been going to this place for over 20 years. Decided to revisit again after the change of ownership. The restaurant feels a little strange with new staff and less decorative. But nonetheless, the traditional Cantonese dimsum quality is still not lost. The staff are friendly and efficient.

An absolute must when in London

I think it is important to ignore the local guide’s review on this restaurant. It is completely misleading. The service here is really bad. The staff just chuck food on the tables and the lack of service etiquette is shocking. Please do not dine here and if you do, please put down honest reviews so others are not misled. Service here is seriously poor and the food is not great even though it’s pricey. They tried to anppease our group with a ten percent discount after we complained about the bad service but discounts are not the solution to brazenly horrible service.

The service here was honestly and sincerely the worst I’ve encountered. When it got to a head , one of the servers brought a glass with dripping wet hands which almost dripped into the food on the table. At this point the manager was called. He then apologized and confessed that all his staff were just a few days old! Basically, he admitted they had no training but then , you have to ask - Why put them serve with zero training? That’s taking your clients for granted

Went to this restaurant on August 17th 2024 and wish I had not. Service was poor with drinks being forgotten about. When the food arrived we had three quarters of a plate of white rice dumped on our plates with a few vegetables and a token few bits of tofu. Altogether a very poor experience overall for what is supposed to be a good restaurant. You are better off finding an alternative in the main part of China town

Considering that our waiter was the only waiter on the floor, I admire his efficiency, friendliness, multilingual communication skills, etc., etc., and would not blame him for the kitchen's f-ups. Overall, it was good. The next time I will reserve for a late lunch.

Lovely place with wonderful service. The offered to take my coat upon arrival. It is up some stairs so be aware of this if you have any mobility issues. The food was delicious and I felt the portion sizes were good.

Good food at reasonable prices! Service can be a bit slow though.

Awful restaurant, It used to be a wonderful place to eat, not anymore, the food wasn’t very good and it is pricey. Never going there again.

We have been coming to this restaurant every school holiday for the past few years, and always highly recommend it to our friends . However the service is becoming too rude, unwelcoming and whilst this was tolerated for the sake of the good food, our most recent meal was bland and tasteless and we will be going elsewhere from now on. Exceptionally unfriendly staff (not all of them, they do have some nice ones), and feel like they are doing a favour to us for serving us. Feels very insulting and spoken to rudely, we will not be returning again. On the other hand the dim sum is really good usually. Hit and miss on the rest of the menu.

The food is delicious and the staff is kind and enthusiastic.

Great Chinese cuisine....tasty lobsters on noodle.

Bad service, cant even speak english

Seeing the reviews we went for lunch , food was good but the discretionary service charge was forced upon us , the waitress was rude , and refused to remove a charge that was supposed to be discretionary and was about 12.5 percent of the bill , would have paid the charge if the service was good , but it wasn’t , spoilt the experience .

Great service noodles amazing! Detracted because dumplings were only pork. But we would happily come again! Thank you :)

Classic dim sum experience and exactly the type of food and service I expect! (and I mean that in that best way possible!)

Overpriced & disappointing. The building is quite old, cluttered and not well kept. There was no atmosphere. But the restaurant was really busy and we had to wait over 30 minutes for a Table. The staff were so ignorant and dismissive. They avoided any eye contact, had no manners and just pointed at us. It took a further 30minutes to get our order in and drinks, as they were just swishing past us and ignoring any “excuse me” and indication we gave. At this point, if we hadn’t already been there for an hour and it wasn’t buy London, I really wanted to leave and give them the middle finger. The table cloth was dirty and they just laid a piece of paper on top to soak the sauces. The plates, bowls & cutlery was really old & used, to the point it was chipped & dangerous and the white colour had turned off blue-grey. The food finally arrived after a further 30minutes wait, the waiters just chucked it onto the table and just didn’t care. The food was ok, average at best, but the bill to over £60 for 1 main and 4 dim sums and tea. I’ve had better dim sum previously and they had the nerve to charge 10% service. The food wasn’t awful, but based on the customer service, the waiting experience, the state of the cutlery, I really would not recommend and wouldn’t come back if you paid me. It’s called Joy King Lau for a reason, it really is a joking la!

Avoid, 0 customer service, food is uncooked or have to much vinegar

Great dim sum in London’s Chinatown. Prices are 5-6£ per dish, but the portions were nice and large. Authentic food, inauthentic (translation: good) customer experience. Lobogao was flavourful and soft, not the crispy kind. Siu mai, pai kuat, and laosabao were amazing.

We had a family lunch here. Delicious food included crispy duck pancakes, pork noodles, delicious spring rolls, salt and pepper squid and dim sum. All of the dishes were superb! It was a busy lunchtime, but the service was good.

DIM SUM here is great! Lots of classic selections and they were really yumz! I particularly like their prawns cheong fun, lao sha bao and cha siu bao. Environment is alright, good services! Staffs were really friendly. Also I like its location as they are not right smack in the middle of main street meaning they are not only good for tourists.

One of our favourite dim sum restaurants in Leicester Square. We've been multiple times and the food is always amazingly tasty. The service is below average but that's expected in a busy Chinatown restaurant!

This restaurant don’t want to do the business. They just want to go home and not work. The lady who addressed us is not at all Polite and rushing us since the minute we stepped into the restaurant. We stepped into the hotel at 950 pm and the restaurant closed at 1030 pm. This lady kept on pushing us to order fast and no warning us to step out as soon as possible. We are 4 adults and 2 kids and they didn’t even want to answer our questions on the menu. She started complaining that they have to clean and wrap up the accounts in the computer work and hence they can’t afford to keep us until closing time. It feels so disgusting to be here. They have to train their staff to learn minimum etiquettes to receive and serve the customers. Better choose a different restaurant in China town. Stay away from this

Our food was good, but I think we had a little bit higher expectations of the dim sum in London’s Chinatown. Maybe we just did not pick the right restaurant, overall the food was not bad. Just not as exciting as we had hoped for.

The food is (has always been) good here and with multi levels you will get served relatively quickly even on a busy day. It is not the nicest looking venue and you will be squashed next to other customers, but if you can look beyond that, the food is decent. Go for a selection of dim sums as your heart desire - they are all generally good. I also went for crispy noodles with seafood which was nice.

I have no idea what was ordered, work colleague did all the ordering for us. It was all delicious.

Recommend. Chosen by Chinese friends. Good choice. Need to book.

Excellent duck brilliant service very efficient very clean very tasty. Highly recommend the fixed menu is very good too.

I have been to this restaurant a few times and yesterday while in china town decided to go there. We arrived and we was seated on the ground floor which was good as I had my toddler with me. Everything was going fine as we settled one of the waiters came over with the menu and he had told us that after we place our order, we would have to pay. We was a bit confused as we have been to this restaurant before, and we have never had to pay before receiving our food. We thought this was unusual and called the waiter back and asked him why he said that his manager told him so we asked for the manager while waiting for the manager. We asked the couple next to our table if they had paid for their meal. They was mid meal and they said no they had not yet paid. This confirmed our suspicions that they had not liked the look of us and thought we was possibly going to do a runner. I can assure you that we had no intention of doing so and we question the manager as to why and he just repeated- Yes you have to pay. I’m sure he felt embarrassed however I decided not to give them any money and we managed to find a beautiful restaurant, just around the corner from them. (New young Cheng amazing food and fantastic service) I will never spend any money in this establishment again.

Meals were great Lots of items tastes good too There is a Chinese menu

We last reviewed this restaurant in 2019 but believe it has since changed hands. Then, it was a first rate place to eat Chinese / just off Leicester Square. We had eaten there several times & always left replete and happy. The service was excellent, the atmosphere had a timeless sophistication & the food was freshly prepared & delicious. The food is still good but now is a lot more expensive; and the atmosphere somehow seems less pleasing.

Waiters have no brain at all how to order and how to serve the customers. The food is disgusting and awkward.

Having lived in China and Hong Kong for 20 years I hope that I am a reasonable judge of Chinese food and consider that the quality served at Joy King Lau at the lower end of acceptable. Should score 3 stars but...what was not acceptable was the surly, rude service. Food was not served - more thrown on the table. Dishes attempted to be cleared before we had finished. The male toilet was dirty. Your business - keep your Chef and replace your waiting staff.

VERY OVERPRICED! Tea was 7.5 pounds and white rice was 9 pounds (2 small bowls). We only found this out at the end as it wasn’t on the menu and no one told us. This is a total scam… final bill was crazy :(

Overpriced. White rice is 4.5 pounds per person on May 2024. That was a surprise for me when I saw the bill. Gratitude of about 15% was mandatory. Bill for my family added up quickly.

Male toilet out of order and waiter informed my 5yo son that he could only do “pee pee” or go over to a pub. Food mediocre. It’s a shame as we used to frequent this restaurant and now I believe it has changed hands. 👎🏽

Beautiful dining experience at Joy King Lau. Food was well prepared, reasonably priced and serves were generous - we had won ton noodle soup, some spicy smacked cucumber salad and some grilled vegetable dumplings. Service was friendly too! A real nostalgic gem of a place in Chinatown.

To flee !!! £61 for 8 guyoza, 4 steam and 2 'soup' which looked like vomit. They served us a gelatinous porridge with corn and some unknown white stuff, it was inedible!! Knowing that we had ordered two different soups, the porridge brought was identical! A tourist trap to absolutely avoid!!!

WORST SERVICE EVER! The host sat us by the counter and upon sitting down, the staff by the counters started complaining in Chinese of how annoying for us to be sat there, how we are disturbing them etc They then rudely tried to sit elsewhere.

It’s so tasty and can enjoy good dumplings as real Chinese !!

Bad Chinese restaurant in London I'm never going back to them again

Took my order and left me sitting there for over half an hour. Said that their computer was broken so it was taking longer yet other people who came after were being served. Didn't bother to tell me there would be a long wait when they sat me down. Wasted my Sunday lunch time...

Terrible service and rude unwelcoming attitude. There is no one by the entrance so I went in to find the waiter and gently asked if a table was available. He just shouted "just wait outside ok?" twice in front of all the guests. It's really unnecessary to treat people like that

Came as a group of four for dinner on a Saturday night. Used to come here for dim sum prior to the change of ownership and refurb. Seems slightly more upmarket now. One person in our group didn’t eat fish or seafood and another was a pescatarian! Still, we ordered a fair selection of dishes which catered for both palettes. Perhaps a tad expensive (an average main was £18) but portions were generous and flavours were bold. I recommend the mixed seafood with Japanese tofu. Service was courteous and efficient.

Food was great really The service was quick and efficient too The only thing I would suggest is the wine by glass is dire . It's nice to have a decent glass of wine with such fabulous food

The food here is always delicious. The staff were extremely attentive and polite.

Dim sum dumplings overcooked and lacked flavour - decent prices but would recommend you try elsewhere with better homemade dumplings.

Very friendly staff and delicious food. Can really recommend the dumplings and the Chinese beer.

I just had my meal at the restaurant and am highly disappointed with how we were treated. We asked to remove the discretionary amount which was added to our bill as we were unhappy with the service and the man who gave us the bill said in a fierce and firm tone, ‘No!’. That in itself already proves that the service is horribly lousy because of how crude he was. We were taken aback but did not want to cause a scene and just let it be. Aren’t we allowed to remove the ‘discretionary’ amount as customers because as it says it’s optional and to top it off the discretionary amount was not stated on the bill. He clearly didn’t deserve the service charge and is forcing customers to pay for bad service! Extremely bad service!

This was the best Cantonese food I've had in England. It felt very authentic

Update : 12.03.24 Felt I needed to refresh my review . I’m mystified by the recent bad reviews as I’ve been coming here for since I was a little kid . Had lunch today and it was delicious , service was fine . As for the prices , personally I don’t think they are particularly high . I don’t know where you are going to get good dim sum significantly cheaper in central London . And if you compare the price & quality to the shockingly poor Dim T or Ping Pong there’s really nothing to say . Perhaps if people want a more bougie experience then I’d suggest you head to the mediocre & expensive Din Tai Fung - it may be good n’ cheap in Taiwan but it certainly isn’t here ( or in LA for that matter ) . This isn’t my absolute favourite it’s a tie between Dim Sum Duck & Royal China Club .But that doesn’t justify hating on Joy King Lau , I’m just so happy that it’s still there and is solid as ever ! 2nd Update : 18.03.24 Went back for lunch on Saturday with two friends who’ve never been before . What can I say ? It was delicious as it’s ever been . From Har Gau to Xiao long Bao to Scallop Cheung Fun it’s all good . We had a good amount of food and with service it was under £80 how is that expensive for three adults ? They really liked it too , and judging from the packed restaurant everyone else looked to me to be enjoying their food so I would really take those one star reviews with a hefty pinch of salt . I think it’s fair enough to moan about the price ( it has increased but what hasn’t , I eat out regularly but I’m not blaming the business owners for hiking up prices - if you know anything about the restaurant industry and the very real existential challenges they’re facing right now you will know why London is chock full of chain restaurants - they’re only the ones who can afford the ridiculous rents ( Westminster is one of the worst for this ) and crazy business rates not to mention the staffing issues . Ok going off on a tangent now , also regarding service . Are people seriously mad because no one is making you feel like special when you enter the restaurant , I mean have you ever been to Hong Kong ? This is a Cantonese restaurant ! No one here is going to introduce themselves to you , or ask you how your day went & then get down on their haunches and counsel you through your order . I personally cannot bear that kind of pandering - you don’t need to pretend to be interested in me just take my order and bring the food ! Anything else is superfluous . All I want to say is that this is a good Chinese restaurant , with good dim sum and 1 star review for this place is not only petty , but downright spiteful and unnecessary .

Great Chinese, plenty of room, nice staff, great food.

We went to this restaurant, because we looked for good dim sum in Chinatown on TikTok. The employees weren’t friendly. They didn’t greet us or even talked to us. We were offered tea that came in a dirty can and tasted like water, we were charged 4£ for that. The menu was ok, but we were disappointed of the dim sum options. We ordered some dumplings and duck with rice. The dim sum we’re ok but nothing great. The duck was very disappointing! The “meat” consisted of just bones, skin and fat and was very tough. While eating the staff watched us and we felt very uncomfortable. We won’t come here and would recommend to look for another restaurant in Chinatown.

Food portions have shrunk in size. Poor service. Avoid

Quite good food but frankly very overpriced for a basic 2 mains, 2 rice 1 starter and 2 drinks. A not so cool 80 quid. They even charged us £1 plus service for a takeaway plastic carton to take home a few leftovers which seems ridiculous! Won't be going back.....

I returned with my girlfriend to this restaurant after not going for 10 years. I had a nice memory that was completely destroyed and here's why: The food is bad, of poor quality and of dubious origin. (there were insects in our duck) I had intestinal problems for 3 days but I had to return to Italy. If I had stayed there I would definitely have gone to report the owner. The staff is terrible, they do everything to be rude and rude. We ordered Cantonese duck, rice corn soup and dumplings. One worse than the other. Finally, the absurd price, the dishes I listed plus a beer are £75, a steal! it is clear that this dilapidated, dirty and poorly maintained place only continues thanks to naive tourists, being 2 steps away from Leister square. The worst Chinese restaurant of my life. Horrible experience, absolutely to be avoided.

Always went there for lunch, used to be a great place for dumplings, but this time somehow the food did not feel that awesome. It was still good but maybe it's time to try other places in china town.

It is recommended not to visit on weekends. The tone and attitude of the waiter are simply trying to drive away customers. You can only place an order in one round, and you are not allowed to place additional orders. Ask the shop assistant for soy sauce and chee cheong fun, and he will insist on arguing with you about ordering the sweet sauce that comes with the dish. 😑 The food is good but not outstanding. The main reason is that the attitude of the store clerk will make you feel uncomfortable paying for it, as if you owe them something. No next time.

Benn coming here for years, new management very poor. The food is ok, but miss the last owner, I think they do not deserve service charge. . Recommend not to come here.

I haven’t eaten in every single restaurant in Chinatown, but I have been to quite a few and there are PLENTY of better options than this place. The service left much to be desired, we asked for glasses for our drinks multiple times and they never came. The attitude is also impatient and very dismissive. The food itself was terrible, chewy, and just not very tasty. It is also WAY overpriced for both the quality and the portions. £8.5 for a small soup, £15.5 for 6 dumplings….etc. Just overall would not recommend. Do yourself a favour and go elsewhere.

Excellent quality dim sum. Good service. Dining area is cramped.

We have been coming to this restaurant, specialized in dim-sum and Cantonese cuisine, a few times, we have always loved the food, the deco is a bit dated and the service was ok but last time we went there we were waited on by Tsinghua Wang and that made all the difference as she was attentive and welcoming, offering customer service at its finest that ultimately resulting in a very pleasant dinner. The food here is really good, I can read that some people are talking about the portions' size, I do not know what they order but I can assure you that some portions are massive. We will be coming back again soon and we hope that Tsinghua will be there when we come.

Almost hostile smileless staff. My friend said that staff was staring at her and me eating behind my back with unfriendly faces. Duck soup had duck pieces with sharp bones (almost cut my gums!) and meat was rubbery. Noodles were clearly not fresh. Shrimps were cooked from frozen and soaking oil. The only okay thing were duck rolls but they did not look handmade. Toilets were disgusting. Prices are horrible for that quality. I would advise to throw money into Thames rather than spending it here.

Very disappointed,Overpriced! Din Sum lower than average,everything is different from the old one!

Not as good as it was years ago before COVID.

Sad but after 15 years as regular customers - never again. Totally tasteless and overpriced. It is clear that many feels the same as in the past each floor was busy. Now even the ground floor was not busy

Just your bog standard Chinese, only that it’s in china town, I drove 1 hour & 16 mins based of the high views & amount… Absolutely not worth it 👎🏽

outstanding food😋 ,outstanding service 👏👏👏

All the reasons why I had a very bad experience, why I would never go there and caution anybody considering going there 1. Very rude response from all the staff expect for one new recruit, the new recruit was very humble, but even if he came to serve us, he was overpowered by the other staff whom I am assuming that they work there, because after I had a bad experience at this place, I read many reviews and everybody said that the customer experience is bad 2. There is this rule with dumpling which I found to be very weird, in the very first go you have to order as many dumpling dishes as you want, if you taste something and like it, you cannot order more after that. (what is the point in running a place where a customer likes something you make but you do not serve it?) 3. Because of point number 2 we ordered 6 different dumpling dishes, of which 2 of them were never served to us because they forgot. We were waiting for the 2 dishes thinking it is in the making, but throughout our wait time, we were treated as if they were letting us sit on the table like they were giving us shelter for charity, while the 2 rude staff kept asking us why we were not eating anything, we said that we were waiting for those dishes. Yet it never arrived. 4.Because we thought that the kitchen was very busy and it might take time, we went ahead and ordered a main course. The main course arrived but the 2 dumpling dishes did not arrive. We ordered another main course, and the dumplings came along with the main course. All this while we were being treated like we were wasting their time, but it was them who were wasting our time. 5. When we told them that the 2 dumpling dishes arrived late, the rude staff literally asked "Do you want it or not?". We were being treated like we made mistake in ordering the dishes, while it was actually them who wasted our time and treated like they were doing us charity. 6. Topping all of this, there was the gratuity bill along with the bill. Gratuity for being treated like I was receiving charity food from them. Neither is the taste of the food, nor the portion size was worth enduring the rude treatment from the staff. Ended up walking out of the place feeling miserable.

Used to be brilliant, now bland and insipid - expensive = £20 for runny Japanese tofu with slimy mushrooms.