Donwell Chippy in Sunderland

Amazing food, Amazing service would recommend very highly, just Amazing

Said food ready but only some of it was. As some order had already been made up by rest done some was already cold

I asked for peppers to be took off pizza and it didn’t happen. Other than that, banging as usual

amazingly quick delivery. food was piping hot. great quality & service as usual 👍

delivered 35 minutes too early, I was still putting child to bed so was almost cold by the time I ate it, no batter as I had requested.

Brilliant as always and as per usual never late, to be fair they're pretty good at delivering within the times they say

Food arrived early. As always beautiful fresh hot food. Loved it! Iv had a day in hospital with an injured foot and nothing more I wanted then here! Our favourite go to takeaway ! Highly recommend to everyone! Huge portions too , the kids meal my 9yr old who’s a gannot couldn’t finish it loads of kebab meat compared to chips unlike other places! Could easy feed two kids with one kids meal. Quality of food is amazing and the quantity is even better! Delivery lady was lovely with my son at door ❤️

really good value for money, was still hot when we got it too

burgers very dry but the place was very busy..

Ladies in there were lovely. Very polite and were rushed off their feet with it being a Saturday. Food was great and the cheesecakes are an amazing idea!!!

Food quality spot on as always, best chippy in washington. However today the delivery just wasn’t on par. I understand it is Saturday night so I can forgive. food still turned up hot so not really much to complain about just the wait time.

This is always our go to. The food is lovely and the staff are so friendly! Wouldn't go anywhere else!

we have never ordered from here before but we will definitely be ordering again. got the 3x pizza deal and a kebab. the quality and quantity of the kebab could of fed 3 people absolutely lovely. pizzas were fresh and tasted beautiful x

Lush food. Great kebab parmo and unbelievably fast delivery 😍

Can’t fault the food it’s absolutely beautiful However the food is never ready for collection when I go down. The food is delicious can’t fault it but the food is never ready on time for collection, overall time was 45 mins not 20 mins happens often

Food was really nice but unfortunately YET AGAIN I HAD MISSING ITEMS - TWICE NOW, You promised to deliver the missing large garlic sauce and bag of batter from 07.02.25 on my next order but yet again they failed to read the special instructions . I look forward to your resolution thank you.

Everything nice but not the chips they were manky lots of bad ones.

Food was lovely and hot. pizzas are amazing! we've not had one bad thing from here

Lovely food. Portion of kebab meat was enormous. Garlic bread with cheese is excellent also

Food was delicious definately recommend the cheesy garlic bread. Disappointed not to have the daim bar cake as really wanted to try it but the victoria sponge cake pot they sent as a replacement was just as nice. Delivery guy was super friendly too.

Food hot and tasty One problem order sm garlic sausage got a tub of garlic sauce?

Best take away by far. Food is amazing

absolutely amazing food hot and really good portions and delivery driver is so lovely won't go anywhere else 10 out of 10

Food was lukewarm asked for a thin base and still got deep pan wasn’t keen

Food was really really nice and cooked very well, the early delivery was a bonus but my order was slightly wrong, I ordered large garlic dip but received chilli dip instead, the other issue was the bag of batter was missing, not the end of the world but still. Thank you.

Amazing food and always tasty just always a long wait as so busy

Fantastic food and great portion size

Called in last night, meat pattie, fish in potato and chips. Absolutely disgusting, the fish in potato was not cooked, it looked like slop with a potato slice in batter. Chip tasteless. First time in a long time. Never again!!!

Great as always our favourite place to go

Lovely food and big portions, highly recommend.. Garlic bread with cheese is unreal

Great fish and chips, excellent service by girl

Chips were nice. Garlic bread with cheese was top class. Sausage in batter very good. Spam fritter was good too. Only thing that wasn't great was the corned beef patty, was more like a mashed potato patty, couldn't taste any corned beef at all.

Huge portions, delivered piping hot. Really great food & service.

pizza wasn't cooked underneath the cheese

food is absolutely amazing but only downside we ordered chocolate cake and received rainbow cake but was delicious but a phone call would of been appreciated as my daughter is autistic and funny with change but still amazing 👏

Great service . Lovely food as always

Absolute joke, the food was over an hour later, wraps didn’t even have sauce in, presuming the tubs of sauce were the supplement for what was supposed to be in the wrap, they were all wrong. An absolute disasterclass of an order. I presume all of your regulars liked their food stone cold Steve Austin.

Good value, good food and quick delivery.

Ordered at 19:54. Delivery time was 45min - 1 hour but it wasn't delivered until 21:23

Lovely food freshly cooked really enjoyed it great potions

Great as always and I never realised I never got icecream till there came back top service thank u so much

Lovely fish and chips. Very good portion size

By far the best takeaway pizza I've had in a long time. 10/10

Food beutiful and well presented .

food quality is always fantastic, portion sizes are great too.

Tryed calling as missing items no one is answering

Absolutely unreal!! Portions were phenomenal and a really belta scran!!

only criticism on delivery is the out for the delivery clicks on after I've ate its always behind so you don't no when it's on its way , but now for the food - beef burger beautiful taste and the salad was actually fresh , chip portions were little small but not over greasy cod bites and battered sausage perfect gravy beautiful flavour , fair amount toppings on the pizza , toppings taste fresh , was chance to review part menu and all food was hot and high quality well done donwell ,give it a try

Good quality food and plenty of it ,fast delivery

Lovely food . Fast service . Will order again

Normally the food is nice from here but this time it was horrible fish was dry and the chips was disgusting £13.00 down the drain so won’t be going there anymore

Amazing food no service kebabs fish and chips lush

Best takeaway I’ve had in a long time kebab wasn’t greasy the pizza had a cheese garlic bread and pepperoni best I’ve ever had

Can’t rate the quality (have put a good rating as food is usually good) as the chippy wasn’t open at the time specified on my order, despite taking payment. Fair enough if you don’t want to open on Xmas Eve but notify Just eat that you won’t be taking orders

Pizza cold , chips scratty and garlic sauce like water. Wouldn't bother wasting my money here again

Food was delicious, quick collection

Excellent food and fast delivery

No pitta bread and covered in kebab meat wasn't what we ordered. The chicken on the meal was nice so at least we did end up with something to eat.

very greasy, large chips portion size was small but garlic sauce was delicious

Best fish and chips We have ever tasted

Usually have no issues. Food is lovely so 5 stars for that. Twice in 2 weeks an item has been missing. Then it’s another half an hour wait for it to be delivered. Heard them in the background saying it’s over there. Not even an apology.

Food arrived hot and portions were a great size :)

Place was busy but the food arrived piping hot.

really happy you can now select which curry sauce you want. we like both, but it's good you can pick between the curry or the chip shop curry. our food was fab as always. fish gorgeous and a very good size for small.

So nice and freshly made Great all round

The fish was hot, chip butty cold & kebab & chicken meat lukewarm. Food was tasty but threw out the chip butty as it was cold.

Delicious would definitely order again

Great Place to get your chippy, JUST down my road and really local. Staff are great and I go here once in a while if I fancy a chippy. I walk down the road, enter, wait for the chippy and boom! A great chippy to enjoy! The only bad thing I got to say is it is really cramped! Really small place to wait and there are no seats inside so you can’t eat in but otherwise they do Christmas decorations, Halloween decorations and a lot more and I just really like this place, five stars given

Favourite chippy always hot and quick, wouldn’t buy from anywhere else

Ordered a doner kebab got a huge bag of chips and and a huge bag of kabab meat. Not exactly a doner kebab. Would prefer quality over quantity. Ideal if you needed to feed a big family on a small budget

Orderd food and jt took an hour and a half to come which was an absolute joke get it sorted please cos that made me very very angry . But ur food is nice so I’ll come again js not waiting an hour and a half again poor stomach was rumbling

food was delicious and huge portions as always. collected my order and it was sooo busy the staff were all over the place and customers were complaining, so I just wanted to let the staff know they are doing an amazing job. Thanks for the food 😁

Chilli awful "salsa with curry powder" Pizza tasteless Chips half cooked

The app said the order was ready to collect and the order hadn’t even been started. There was confusion to the order and items. It took an additional 40 minutes

Really tasty, first time we’ve tried a pizza and it was lovely. My daughter loves the kids kebab option, definite value for money

Kebab meat chip butty was exceptional

Food was delicious , ordered to collected only needed to wait a few minutes. Shop was super busy which I always to believe a good sign. Staff clearly working very hard to get orders done swiftly.

Food was delicious and worth the wait

excellent as always, would love to see a thin crust option on the garlic bread, never had a bad meal from here

Curry a no no horrible rest of food lovely

I can’t fault the food. The fish was lovely. But. I was running later at arrived for a 20:05 collection at 20:20. I placed the order at 19:40. When I arrived the staff didn’t have anything ready for me and I had to wait another 15 mins for my food. I would still recommend but for quieter days. The staff are also very helpful and friendly even when they are rushed off the feet and stressed.

Massive portions and lovely bait, deffo left overs for tomorrow !

fish patty was burnt and inedible

Good food . No issues . Will order again

Very nice ,but will have to pre order next time queue out the door 😁

Use to be lovely, now going back down hill. Making up words and lacing everything in chilli and not putting it on the menu. Health and safety out of the window. Won't be back!

Tried here after a recommendation but due to high delivery charge, stale tasting pitta bread that had holes in it and fell apart, regular onion rather than red onion in the salad (I mean in 20 years I've never come across that :-s) I won't be back. The meat was decent enough in the kebab (and you got plenty) but that's about it. It's a shame as I had high hopes but I'll be going back to my regular takeaway sorry. I will add that the delivery was prompt which was great and I wasn't waiting ages like at other establishments.

Absolutely Beautiful can't fault a thing 👍

Best food about especially the chicken tikka

started to cook it when I got there

1st and last visit here. Ordered for collection but that doesn’t mean anything because you have to stand in the queue and wait whilst the other 15 people in front get served. Got to the front after waiting 40mins (when I was told it would be ready to collect in 20mins now 1 hour ago). Then I was told my order had been sent out to someone else by delivery by mistake but the “delivery driver had noticed it was the wrong order and was bringing it back so it would be here soon.” Then I heard someone who worked there say that customer had been on the phone saying they’d got the wrong order which was my order. So delivery driver hadn’t noticed and it had been in some random persons house who’d opened it and they were going to give me it still. I walked out in the end. Do not trust this place and would never eat from here.

Apart from spoiling my mixed wrap by not putting the garlic sauce separate the food was nice.

Excellent food get your money worth and more

First time ordering from here food was delicious would highly recommend

Best fish and chips I've had in a long time, my first time ordering from here won't be going anywhere else from now on shame they don't have a ten star option quality and quantity of food is unmatched definitely recommend.

My food is late it has not turned up it is past the delivery time and it says on the app that it has been delivered but it hasn’t, not happy at all I want a refund!

Good food cooked perfect nice service and very friendly

Very disappointed with food, no quality

First time ordering from here and it was amazing! We ordered the chicken tikka , donner kebab and chips for £10.50 . Well worth the money it was rammed packed and tasted Devine . Full tray of kebab meat and a load of chicken tikka on top then the chips were wrapped separate. Fed 4 of us and leftovers for tomorrow. Best kebab we’ve had 10/10 . Think this will be a weekly occurrence now :)

What can I say if your over 40 you remember the o my chip shop in Washington worth going to was the village when the Chinese guy owned it. This place is know the only chip shop in Washington worth giving your money to 10/10 prices are great lunch time special for under £5 with a drink or you can go to bells and spend £12 for the same thing and not as nice