Doneagles Fish & Chips in Croydon

All was great. delivery man was polite. and helpful.

Order was a little late but worth the wait

Had this 3 times now just tonight got large fish and chips, IMO best I've had

Food was delicious 🤤 The fish was flaky and had a crispy batter covering The chips were fluffy on the inside and golden on the outside Lovely large portions

fish and chips were very nice. would order again.

I asked a question in the notes and the lovely gentleman rang me to answer my question great customer service. food arrived very hot and fresh lovely food will definitely be ordering again . highly recommend.

I’ve had the cod and chips before and it’s been lovely however tonight I ordered cod and chips and the cod tasted like it had been left over from lunchtime - it was dry and not at all tasty. Will think before ordering again!

I never buy my fish and chips from anywhere else!

Hot and delicious. Would recommend

Once upon a time you could go into a fish and chip shop and say. Fish Supper, salt and vinegar, and a can of drink. It was simple, it was easy, it was almost enjoyable and part of the experience. Now everything is so complex you need to navigate through stupid questions and decipher a complex pointless menu codec with rules and regulations before you can walk out with food and fill your belly. Stop complicating everything. The world used to be simple, life used to be easy. It’s now a mess of overly complicated pointless processes. You chips are good your fish has too much batter and is over cooked and far too crispy. Your staff play too many silly games with the menu rules and regulations. And your menu has multiple English phrase meanings that confuse everyone. ‘A fish supper please. Salt? Sauce? Yes please. There you go. Thanks. Goodbye, have a lovely meal.’ That’s it, that’s all it needs to be. Anything more than that is a waste of life.

I used to pop into Doneagles a few years ago and was never disappointed. Saw they were on JustEat and ordered a large Cod with regular chips. Glad to say the Quality is still there. good sized portion too. Very happy 👍

This used to be the best place to get chips from! The veg patties are nice but the chips are not as good as they used to be. Disappointing

Absolutely delicious. Piping hot. Not greasy.

Some of the chips tasted like old/off potatoes were used and inedible.

On time. Fish was very fresh and tasty.

wonderful meal, really good portion size, when you order cod you get cod, love Doneagles.

Best fish and chips on the town nice service..

I ordered the fish, chips and sausage. All were very nice, I ordered a small portion of chips and the order was huge, not complaining but it seems like a waste.

Please don’t pour ketchup on chips again

Visited on a busy Crystal Palace match day. Ate in the dining area at the back. Great fish and chips. First class service from very nice people. Thoroughly recommend.

Very good fish & chips. Portions are huge and even the large cod would fill Godzilla.

I tried their fish and chips are amazing I always go there it is also fresh and crispy I highly recommend it.

My husband and I tried this place and recently and we LOVED it! I will definitely be back because we had a great experience overall and the quality of the food was so much better than most places I've been to before.

Absolutely delicious, 10/10! The staff is always very friendly, the food is very fresh and the service is great and fast. Love this place. Would totally recommend.

Excellent service.everything is fresh and testy. 10/10

Food was tasty! Really nice. Pricey but I would order again

Please pay attention to me. I went to have chips and fish, which unfortunately was a very unreasonable and ugly behavior, and for which you counted, there were not even ten chips, and it tasted very bad, which I had never experienced before.

At around 6.50pm I ordered my food and it was confirmed that this would be delivered by 7.25. From time to time I checked the app to follow the progress. At around 7.15 it said that the order was in its way, and I followed the track of the courier. It showed the courier as being in my road and at 19.22 it showed as being delivered, even though it’s hadn’t. Initially I wasn’t concerned because it’s quite common for the courier to mark a delivery as complete before ringing the doorbell, but after 10 minutes I was getting concerned. As there was no obvious way of contacting Just Eat I phoned the restaurant to find what was going on. They told me that the courier hadn’t even picked up the food and that it was still there. He phoned Just Eat to find out what was going on. He was told that I would need to ask for a refund and order the food again. As I was supposed to be going out, this seemed too time consuming, so the restaurant gave me a phone number of Just Eat so that I could speak to somebody. It turns out that this number is only for “partners” and the person I spoke to told me he hasn’t been “trained” to speak to members of the public. He directed me to a website where I could use Live Chat. It turns out that this only works with Google Chrome, so I had to install that before I could continue. The first person I spoke to (John) said that the order had been marked as complete and there was little he could do and that if the food hadn’t arrived by 8.25 to contact you again. I called the restaurant again and they were very apologetic saying that at their it was shown as complete, even though they still had the food. The second person (Melanie C) was equally unhelpful and cut me off mid conversation. The third person I spoke to (Kieron G) explained that the courier “made a mistake” by accepting the order and marking it as delivered, even though he had never even picked it up. The order was placed again and I eventually got my food just before 8.30, nearly an hour and three quarters after I had ordered it. As mentioned above, I had been planning to go out. Because of all this, to completely rearrange my plans. For all of this I have been offered the paltry sum of £5 for the “inconvenience”

Cod the size of a whale, great chips and service with a warm smile, very happy, we heartily recommend!

Appreciated the trouble the delivery man went through trying to get my food to me!

Delicious fish and chips, would recommend. Cooked to order!

The burger and chips were both overcooked and so dry. I didn't even finish the meal. Also salt or vinegar even though asked for this. Disappointing, used to really enjoy their food.

I received the wrong food order, the food I did receive was cold and soggy! I rang the restaurant and they said there was nothing they could do about it and to just ring just eat to sort it out.. You cant even ring just eat and you never get anywhere when you email them! Disgusting service and mediocre food!

food cold , no cheese in Berger after I paid for it and box mash up pie to cold to eat wast off Money now I need to look for next food to eat

Fish and chips were lovely. The delivery driver was chatty, kind and polite.

food tasted old and hard was not fresh like the last time I ate here

Chips are burnt no salt or onion vinegar

The driver gave me the wrong order and never turned up with the new order I rang the restaurant and they were so helpful and got me a new order great service from the restaurant

Great food large portions good prices friendly staff what more do you need

Great food, decent prices and the service was top quality. Thank you,Sahin for your great service and perfectly done fish and chips! My family and I will recommend to all our friends and visit again.

I like their Chips. PRICE and Portion both Good

Excellent customer service and quality food, I'd recommend it.

Portion and taste perfect. Thank you

tasted like i would get back in Ireland fantastic and will be ordering again for sure. Well done

Small shop, but huge portions :). Helpful staff who were able to solve even our dietary requirements. It's about Fast food, the food was simple, but really good and fresh. We would definitely go again and can recommend.

the best fish and chip shop always hot

Food from here is amazing and the portions are very generous. Im a massive fan of the Chicken burger they do here

Dreadful soggy batter fish arrived in lots of pieces, broken and stuck to the paper. Chips were good, but won't order from here again

Delivery agent sent to another delivery first in the opposite direction to my address, was also on a bicycle to come up a steep long hill. Amazed it was only half an hour to do a scooter trip of 3 minutes.

Usually fab service but forgot an item and it took ages to arrive after we'd all eaten

Always something to look forward too

Fantastic service and delicious chips.

Good fresh and tasty And very friendly staff

Always something to look forward to at the weekend

I love the food but I didn't resve my 4 drinks for my family

Chips were ok but the pies were hard, obviously cooked hours ago and left in the heat shelf

But you delivered me the wrong stuff looks like someone’s else’s order

Staff were pleasant, good portion size, tasty. 10/10

No tarte sauce everytime coke instead of diet coke poor service

Lovely fish still so hot enjoyed to last mouth full

All very good except the curry sauce way too watery

I ordered from here for the first time and I can honestly say I wasn't disappointed ! The chips were cooked beautifully and the cod was very tasty The portion was very generous all in all this was a lovely meal and I highly recommend , I shall order from here again 10 out of 10 .

Tastyyyy. I was pleasantly suprised as delivered fish and chips ain't always the one!

Curry sauce was like curry water

Never ordered from here before. Very nice. Food arrived hot. Kids loved the cod strips, they are big enough to make a small fish and chip portion for them and have 4 decent sized strips to enjoy yourself. (Aged 1 and 3). Will order from here again

Delicious meal, fish was succulent and chips were hot and tasty

Best chips around before the big match!

Unfortunately priority is given to the Uber, Deliveroo and JustEat drivers (unsure why as these companies take on average 40% commission. As a walk in customer I was served a small piece of cod that was dry, they must have realised this as they also added a piece of plaice which was also old and unwanted. They tried to hide the problem with a mountain of chips.

Everytime I order from you something is missing. Ordered 4 times today was the last

It was lovely and hot and very tasty

The food ticked every box I had. Tasty, filling and worth the price. Also a nice gesture changing an item for me so I will 100% be ordering again soon

Nice and fresh very quick service

Fresh Panko squid rings? Were they squid rings, or were they overcooked onion rings? The cheese and onion pasty was a vegetable pasty which I don't like. Curry sauce was watery. So overall, pretty disappointing

SUPERB, BEST FISH AND CHIPS IN LONDON, FRESH, TASTY AND EXTREMLY GENEROUS PORTIONS. SAHIN, TOP TOP GENTLEMAN AND ALL OF THE LOVELY STAFF BEHIND THE COUNTER ARE WONDERFUL. I HIGHLY RECOMMEND, AND YOU BETTER HAVE A BIG APPETITE YOU WILL NOT BE DISSAPOINTED. BRILLIANT PRICING TOO.

Wonderful place to hang out and to taste fishes at affordable Price's... Service is superb and staff is super friendly.. I will definitely refer my friends.. Thank you once again🤗🤗🤗🤗

Best fish and chips in Croydon!!!

Chicken wings so heavily breaded they were like rocks and inedible. Chips nice but cod was just ok, not big flakes but the tail end for both pieces.

Cod was overcooked and rock hard on the bottom, not the usual standard. Chips and pie were good.

Nice quality food & hot when delivered!

Good prices, good food, quick delivery - what more could you want?

Food was lovely but the old man wasn't very friendly 😕

New owners, I had cod pieces and chips 10 out 10, and large chips for the staff at the children's centre and they were impressed with the chips and asked where I got them from and then lot are fussy.

Very polite Driver. Thank you.

Due to the shop being extremely busy and drivers being out, from my original time of placing my order he delivery time changed on several times But I would say it was sooooooo worth it. The best fish and chips

The cheese was all stuck to the paper in the carton

No regular chips! Only handful of chips with cod for 3 people!! No regular chips at all waste of meal

Chips were ok but pie was over cooked no filling inside DRY

Food was hot and excellent food and service was brilliant

Food bland and dry. Wrong drink delivered - coke instead of Fanta Lemon. I always order this. Will reconsider ordering again, in future. However, Driver was very polite.

I Ordered From Here For The First Time On The 18th Of June And The Food Was Absolutely Perfect 😋😍

Best fish and chips in the town always fresh.

Sorry but no. Just no. Cheesy chips absolutely no. Onion rings zero taste.

The chips were well over cooked, on the burnt side

The chips didn’t look fresh tasted horrid The fish was dried The sausage and pattie was the only disent thing that was edible Will not order again Was not worth the money

I usually don’t have a problem with this place, and ok I didn’t have to wait an hour like I did 1 time a few years ago, but 30 minutes, well that’s still way to long. As soon as I walked in I could smell oil, something didn’t smell right, it was like the oil was off or hadn’t been changed. When I got home I proceded to eat my chips and they tasted nasty. Soggy, and you could taste the oil. The fish was WORSE! Absolutely horrid it was soft and mushy and had no flavour whatsoever. I’m happy to wait if they cook your food fresh which he did but I expect better as this place is usually spot on. Also the same issue as that time I had to wait an hour, the Deliveroo/just eat driver curse. You care more about delivery orders when you have paying customers waiting in line to be served. Next time I go in there I’ll order based on who served me the good quality I’ve come to expect I came back again 2nd June in the evening and it was spot on. Just the wait times again were long. I explained my previous experience and the same guy was apologetic which I appreciated. Why did it take an age to reply here though? Guys we live in the 21st century you need to look at online reviews

Nice food but the prices are already high and they keep putting them up even more. Way to drive your customers away.

Excellent once again, food went down a treat. ++++++

It was supposed to be halal But it cooks pork as well

Food is ok and delivery on time

Delicious fresh and crisp fish and chips, delivered quickly