Domino's Pizza - King's Lynn in King's Lynn and West Norfolk

Food was great and the lady at front of house was lovely.

Ordered using the app went to collect and was cuing outside. My order was being called inside but how would I know? I went in after 20 minutes and my food was sat on the counter going cold! I got a mouthful of abuse from someone who worked there whilst waving her arms telling me to wait outside. There was nobody on the door outside to deal with orders etc. It seemed however if you have a deliveroo, just eat or similar you could meet inside whilst not socially distancing and get first pick of the orders! Very poor customer service on this occasion and very rude staff. Despite my poor experience the food was great albeit a little cold. Perhaps a few parking bays for click and collect mobile orders etc would work better even for deliveroo etc. See McDonald's and how they do it! Went in again 14/10/23 Shocking service waited 10 minutes then the screen suggested order ready for collection! It wasn't and neither were the other 8 orders that had moved over to the ready to collect screen. After 15 more minutes and the heater on full blast the orders started dropping off the system one by one, people starting to get stressed 😥 4 people behind the counter idle with very little output, 1 order had been offered 2031, 2031 that was all that continued to be called for the next 5 minutes. I can only imagine the customer of 2031 had either perished in the heat or from starvation! Why was I shocked ? This was normal at KFC Hardwick. It's a shame the system does not work as the food is good and usually hot. Bring back the older style restaurants where the food was in the chip shop style units ready to serve as the order came in. Wisbech KFC is an example of this. Update as of today 22/03/25 shocking . Seems delivered, just eat etc get their orders as a priority over 40 minutes to wait half of it missing half of it cold. No napkins wasn't even busy, I don't know why I keep returning 😒

I ate the doner meat last night and have horrendous food poisoning. Staff are lovely, place is nice, but thats twice ive had food poisoning from there now. Sorry guys and girls, i wont be returning now.

Food was very mid. Not much flavour. And no good vibes in there.

My partner and I ordered a meal yesterday evening through uber eats around 8pm. Our food was delivered about 9:10pm and we opened our food to see our order was not only wrong! Plus the fries we ordered were pale, hard and very undercooked! The cheese burger was meant to be plain and it comes covered in mayo sauce I'm allergic too! The meal was inedible... The restaurant closed at 9pm but my partner called them the second we saw our meal wasn't correct, they answered the phone and we explained what happened then they hung up!! I called them back instantly and they never answered. I called over 10 times and they still didn't answer. So my partner drove to the restaurant and the staff members were still inside but locked the doors, he knocked on the door and told them what happened. They said there's nothing they can do!!Absolutely appalling!!