Domino's Pizza - Kendal - New Road in South Lakeland

Excellent customer service by the guy name jay he makes the pizza very nice

We came to eat pizza today it was so good and the guy jai service is so good

Excellent customer service by jay

lovely server really polite and kind and they quickly made our pizza over all great

Sahina was extremely nice and helpful. Keep up the good work

Aslam was very helpful, helping me decide which was best pizza

Jay was a great guy served me very well much appreciated, GIVE HIM A PAY RISE !

Fast service, great pizza and good price on the current deals. Friendly staff on the counter, pizzas cooked well and full of toppings. One of the best Dominos.

Very clean place. Great service. Very helpful staff

Always friendly, quick service, pizza looked and tasted amazing

Excellent staff and great service with cleanness

I ordered my pizza through phone. Pizza was absolutely very good. Thank you Arslan store manager. He had done my pizza the way I request him. Thank you again.

Absolutely great top munch. arslen best guy to ever work a domino’s

Very quiet but food was quick tasty and the service was great

Great staff, fast cooking and great deals, as you asked about the atmosphere is say music is needed atmosphere is quite boring.

Food was delicious, service excellent. Definitely going again

Great staff and pizza is always reliable. Great dominoes

Good fast service ... Highly recommend ... 5*

I feel very happy and enjoy food and the staff is very kind

No issues. Quick, accurate, friendly.

Excellent Pizza! Aslan was very polite in serving us and guided us very well in selecting our Pizza. Would defo order again! Recommended

Nice place and good pizza, customers service top notch 👍

Had a great experience at Domino's! Aslam served us very well—friendly, attentive, and quick with our order. He made sure everything was just right, and the service really added to our visit. Big thanks to the team for making it a great experience!

Aslan is very helpful and his service is excellent

Dropped in to get pizza for my birthday and the service was exceptional... Got 2 large pizzas for 25.99 and free garlic dip.

Great service. Guy gave us free garlic dip! Thankyou. We'll be back!

Best service and the town and good food

Quite hot inside, lack of parking, but quick service, was upsold on what I really wanted.

The staff were very nice to me and service/timing was impeccable

Amazing staff really kind food is really good and always made extremely fast 10/10.

The pizza was fresh and tasty & staff very friendly. Definitely will be back!

Fast cooking, brilliant staff. Thanks amazing food

Amazing service, hot chesssyyy Dominossssss. Excellent customer service 👏

Was really fast and a hassle free collection

I have had collections and deliveries from here for years, no complaints. Always good quality

Staff were very lovely and our food was ready so quick!

Really good service got free food for this

Good Customer service, friendly and punctual 👍

Staff was amazing and food was ready in time

Always great service and always great pizza

It's good and staff are helpful

Pizzas were delicious and staff were lovely and calm

Great overall food and amazing staff good atmosphere

Ordered 2 large pizzas. Arrived really quickly and piping hot. Really tasty with tge added extra garlic. Great 👍

Out of all the Dominos I've been to, this one has by far the highest quality food. Really tasty and fresh, and never overcooked. The shop itself is very clean and tidy too. However, I have had issues with the service a few times - mainly forgetting things off the order and once my order got mixed up completely with someone else's. Also unless there's a discount on, the food is very overpriced unfortunately, though there are frequent discounts which is good. Still definitely the best Domino's branch I've been to, would recommend if there's a discount on

Didn't go in ordered by phone, fast delivery spot on.

The Pizzas were delivered on time by a friendly driver. Excellent service

Ordered a takeaway with my husband , got the order fairly quickly which was great , food was hot and pizzas were delicious and full of toppings , had the nachos which bare in mind not the easiest food to send as takeaway but they arrived warm ,crunchy and cheese still melted , the delivery driver was friendly as well . Best takeaway we have had in a while . Thank you to domino's team that worked hard tonight on our order . Keep it up

Ordered a medium pizza deal to be delivered for my daughter, it was delivered in a reasonable time from ordering but when it arrived looked like it had been in a car crash the state of the pizza was terrible the fries looked like they had been cooked 5 times and the desert she ordered had no chocolate on a chocolate pizza!!

It was a fantastic experience, the staff really care and make you fee like a rockstar 😉, ask if Mario is on duty for free extras, by the way three cars can pull onto the pavement, it's not legal or safe but hey ho it's Kendal init, my emotional support lama likes the peperoni

We had a child’s party at the local climbing centre. We ordered pizza and had it delivered. We ordered this through the app. We flawless service the delivery driver was excellent. I will definitely use this service again.

Seating is available. Friendly staff

Forgot our drinks twice in a row and had to wait ages for it.

Brilliant pizza very tasty which makes a change as dominos hasn't been good lately in Blackpool the staff were also really helpful on the phone and delivery 😄

Big, cleaned and nice pizza prepared quickly.

Abysmal. Here's a summary of what we experienced, this happened Thursday just gone: - We're from outside the area but staying just outside of Kendal; a seven minute drive from where the Dominoes is - Ordered food around half 6 through Uber eats, which said the order had been received and confirmed, bare in mind this is a Thursday night: likely not a busy evening - Waited over an hour and a half without any word from the place, we called to get an update and were told they had just seen the order and would get it sorted and sent to us straight away - Another hour passes: we call up again to find it's only just been sent out for delivery, - The driver calls and informs us he's at a completely different postcode, despite the fact we had sent them all the correct information about where we are, inlcuding What3words for accuracy, yet he blames us - After explaining to him the correct postcode - which took a good five minutes over the phone - he informed us he would be on his way. We searched for the postcode he went to and figured out it's a seven minute drive away from where we were located. Both the driver and the manager of the branch refused to give us estimated times of arrival - To try and make things easier for him: we stood by the roadside in the dark with torches, so he can get a good idea of where to pull into. At least 15 minutes later he pulls up on the opposite side of the road, at least a hundred yards away, and calls to say he's arrived and wants us to come collect - I explain to him there's no way we're risking our safety in the dark next to a busy road, and that he needs to turn the car around and come to us, he tells me he's parked up and waiting for us. This process repeats about five times and I inform him my partner is becoming increasingly distressed with the situation before he finally turns the car around and brings it to where we are stood - He again blames my partner for providing the wrong postcode, she shows him the details that we initially gave (which were correct) then he gives us the food we've had to wait over three hours for. Unsurprisingly; it was lukewarm by this point. And to top it off we'd requested to have the pizza without red jalapeños; but that dietary request had been ignored Overall probably the worst experience I've had with a delivery place, even more surprising for the fact this is an established business that shouldn't have issues delivering food to a place seven minutes away, then trying to blame us when they can't do their job right. Terrible service, disgraceful communication, and an embarrassment for the franchise. Needless to say; I would not recommend ordering from this branch.

New owners have ruined the place. Plenty of amazing staff left because of them, new manager is an absolute joke doesn't know what they're doing and when I was in he was face timing his friend!! Don't be surprised if all the previous staff leave and there's no dominos anymore. Over priced stuff anyways.

Didn't notice original staff members when I was in this afternoon. New guy claimed to be a manager yet didn't know what he was doing. Food was alright but the sticker was ruined couldn't tell what was what when I got home.

Visited her for two takeaway pizzas. There is a seated area within where you can dine. We took ours to go. Staff very friendly and helpful when we tried to figure out the deals. Anyway, got our pizzas,one a vegetarian, so lovely,full of toppings,thoroughly enjoyed and recommend

It was good, but tomato and onion were too chunky.

Great place, really nice decoration, Massive sitting place for a dominos. Also you get a lovely view.

Food was nice. However I found a small piece of blue plastic in my cheese dough ball :(

I ordered 2 vegan pizzas and one of them arrived with a chunk of chicken on it. Complained to customer service and their approach on cross contamination was very relaxed. Will not be going back. Overpriced and potentially dangerous.

Too many misleading coupons and upgrades. Spent my money with a local company who are clear with their prices and offers. Avoid avoid avoid.

Ordered two pizzas plus sides for delivery, and as an hour and a half before they finished cooking it, then couldn’t deliver inside of 2 hours so had to go collect. Completely unacceptable, terrible service.

Refused to sell me bottled water because I had physical currency, if you like banks shop here.

Go to pizza delivery in the town.

A very long wait ,but when the pizza came it was delicious

Pizza is good, my youngest daughter and son love it. However chips were soggy undercooked and had a stale taste. They didn't eat them so they got thrown away. I wouldn't recommend.

Great spot for lunch after being soaking wet, friendly staff and quick service. Thanks

Parking isn't ideal but quick service

Tasty pizza with stuffed crust 🤤

I ordered in house and they Got my order wrong waited over an hour for the pizzas which they over charged me £35 for the order because they had doubled up some of the items no apology or compensation for their error would not ever use the takeaway again far better and quicker takeaways in Kendal which are cheaper than dominoes

Nothing to do whit the manager o staff pizza is good and alloys nice people but the franchising manager / the owner need to start accepting cash .

Ordered a pizza online and waited for the text to say it was going in the oven. The text arrived and I set off to drive the 5 miles to collect. When I arrived and stood outside it was obvious that the place was overstaffed. There was much banter from behind the counter although nobody could be bothered to acknowledge that a customer was waiting. When I eventually shouted and made my presence known one gentleman took responsibility and apologised for my wait. My pizza had not gone into the oven and i had to wait for it to be cooked. Not the best experience but the pizza was good.

Not even worth one star. Order on app to go and collect to be told when it showed up ready that it had to be made again. Rude and obstructive staff that hadn’t got a clue what each other were doing and wouldn’t even refund there and then don’t even bother

Quick and tasty as ever! Obviously pricey but worth it 🍕

Went in to order a pizza and the place smelled like blocked up drains so turned round and walked back out. Went to another pizza shop in town.

Why even bother being a takeaway apparently even choosing a time slot is just a guide so May as well order and pop in when you like! Horrendous service, extremely unhelpful staff that shouted things across at me instead of speaking to me directly and no refund offered when I said I should have one. Won’t be going back anytime soon.

Waited two hours for the order, my vegetarian dough balls came with pepperoni in 😂

The best pizza in Kendal! Always arriving in half an hour hot and piping. Always made from fresh and delicious ingredients!Highly recommended! Bravo for all staff working there, must be difficult to make delicious pizza in minutes and delivered it hot!

Staff are unprofessional, none wearing hair nets or beard nets, and sure enough we found a beard hair in our food.

Good pizza but, under staffed and “can’t deliver” on a Saturday night… bit embarrassing really.

Too pricey .. poor food quality. Don’t order near closing time or you will get unpleasant “surprises”. If you complain to the managers they just laugh at you. Later update: still disgusting food, terrible service. Now I know why they don't accept cash!

What a shambles of a store Accept order told 15 mins turn up to the store to collect oh we are out of what you ordered now. Ask for a refund and refuse as there a franchised own business So have to wait in store another 30 mins just to get pizzas Avoid at all costs unless you want poor customer service and terrible attitude

I don't know why I keep giving it one more go, I don't think I have ever had an order be done correctly

Staff did not know what they were doing , food took forever, would not go again

Staff literally argue about who has to serve on the counter, like kids. Ordered cookies, got given garlic bread. Walked back to shop and got it swapped but with barely an apology and no compensation for my return journey

Decided to order for two people. Made an order and payment online. 30 minutes later and the status was still on prep, then an hour passed by and we still haven’t heard anything. Status was still on prep. Wanted to cancel our order but terms and conditions stated that we couldn’t so had to call the shop and ask where our order was. Person on the phone apologised and said that they were struggling to get the delivery driver and will be another 30 minutes. Another hour went by and we eventually got our food. Appalled by the 2 whole flippin hours of waiting and getting nothing in compensation. Brought this up to the complaints team who said a member of the branch will get in touch within 5 days. Guess what? More than 2 weeks have passed and still haven’t heard anything. Never ordering from this place again. Horrible.

Pizza is good but in many occasions I have waited longer than 30 minutes to get my pizza just to be told that it’s been forgotten about

Good pizza, but seemed quite pricey, probably me out of touch with take-away prices

Food was over 15 minutes late and after eating a "gluten free" pizza I had an upset stomach. Also part of the order was missing. 01/09/22

Excellent service and got my our order on time but no on site parking if you order in store.

Quick service, really friendly staff

Staff friendly but last time I went to collect pizzas after told to collect by the app they hadn't started making it.

Took nearly 2 hours to arrive and after calling to cancel I was told they could not do this and then I was hung up on. Drivers are great but horrendous management and a shocking lack of customer service.

This place is horrible, it’s dirty and i think i saw a rat. There were hair in the pizza and it costed 19£ and it was so small. The cashier was dumb and the cooks even more. Never coming back 😡👎🏼

This place is horrible, it's dirty and i think i saw rat. There were hair in the pizza and it cost 19£ .😡👎👎👎

Waited an hour for food after we was told 20 mins and the food wasn't great

Would had given them more if it wasn't for the wait and how sparse the topping was on one pizza. Great welcome but the member of staff who took our order was unsure what they were doing. We had to wait over a hour for our two pizzas. The one pizza was covered perfectly with good amount of toppings but the other had only a little of each topping and many pieces were cheese only.