Based on 340 opinions finded in 2 websites
Based on 340 opinions finded in 2 websites
Nº 672 in 851 in South Lakeland
Nº 238 of 288 British in South Lakeland
Opinions
Good food, all day breakfast was fine.
John McMullin . 2024-09-29
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Excellent food good choice of beers. Friendly service
Mark Lightfoot . 2024-09-11
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Excellent food great service lovely atmosphere
Dal Dawkins . 2024-09-08
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Great breakfast and good service
Michael Foy . 2024-09-04
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Good food at a reasonable price in a modern, comfortable setting. The service was very prompt and the staff very friendly. A good selection of food on the menu so I will be back again to sample other options, would recommend for the price!
Michael Bell . 2024-09-03
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Wanted cake with my coffee but choice very limited
Ann Ohalloran . 2024-09-02
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Love love loved it ❤️ Great atmosphere, staff absolutely lovely and polite, friendly and welcoming. Went with my dear old friend and we had confy sofas at the front with the windows open. Would definitely recommend and can't wait to try dinner time and drinks
Lili Amandi . 2024-08-31
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Lovely staff, great food, comfortable venue. Highly recommend
Mike Rhodes . 2024-08-23
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I was impressed with Kendal's Cortillo Lounge. Once sat down, you can order everything from the table (via you mobile and a QR code) with your card, or you can go the till and order there. The staff were bright, polite and keen to make sure we were ok throughout. The food was of the usual high quality I've had in other establishments of the lounge franchise. Kendal was no exception. Well prepared good quality food. Meal sizes were fine, although a touch more mascarpone (with the pancakes) would have been appreciated. The bathroom was clean, hygienic and the hand dryer was a proper blast. So a solid recommendation for the Cortillo Lounge and I'd visit again if in Kendal.
Karl Hilton . 2024-08-19
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Always love Kendal's Cortillo Lounge and their to die for flatbreads. Always great service too.
Diana Shand . 2024-08-15
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Decent place. They have a separate vegan and gluten free menu. Sufficient choices for all dietary preferences. I ordered a chicken flatbread but it had too much sauce. Hoping they can fix this. Staff was helpful and service was quick.
Anvay Borwankar . 2024-08-13
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Its a lovely bar/cafe with a great atmosphere, always seems to be lots going on like quiz nights etc... Theres a good range of vegan and veggie food, and food is usually brought out quite quickly. We've been in a few times now, the first couple were really good but you could watch the quality slowly go down. On the past two visits all of the food has been so covered in salsa or other sauces it was quite sickly to eat. On the last visit there seemed to be only one front of house staff who was practically running everywhere, she seemed incredibly stressed but was still doing a great job. The drinks, especially the cocktails are so overpriced considering most of them are just two shots and some soda.
Abbie Ainsley . 2024-08-12
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All good- seamless click and collect, excellent service, extremely tasty food and value for money
Edward Taylor . 2024-08-07
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Amazing range of really lovely gluten free food! Fantastic service, beautiful chandeliers, lovely lovely decor too, comfortable and great for a evening family get together.
corinna metters . 2024-07-31
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Had a nice evening meal here on a recent stay in Kendal. We shared two of the tapas boards, each with 3 dishes on, all were very good. Had a couple of cocktails, and shared a portion of churros for dessert. Was all very good. If I had to find a fault, could the staff, great as they were, stop calling a couple of pensioners “you guys”?
mrgrumpyUk . 2024-07-30
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me and my friend cane here for lunch and i got the avocado burger and a milkshake, im not normally one to write a bad review but i had a stroke of bad luck with all of my food, the avocado was rock hard and not ready at all, the milkshake just tasted of milk and my fries had a huge piece of plastic in. I told the bar about the plastic and they apologised, but i feel like the kitchen shouldn’t be sending out food like that in the first place, especially for the price. Despite that, our service was very good and the paintings were beautiful!
lillia . 2024-07-30
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Been a few times now, best experience yet! Our food was great, came out quickly and the Elderflower cool drink is so good! The staff are friendly, especially the redheaded Scot! Will keep coming back!
Bee14067 . 2024-07-24
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Excellent food for a great price.
Maureen Walker . 2024-07-21
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This place has a friendly, cozy atmosphere and the servers were very friendly and helpful. Me and my co-travellers ended up eating here twice during our brief stay in Kendal. The first time I had a Buddha bowl that was very tasty. The second time I had a chicken Caribbean curry that was ok. The second time we were there, it was unexpectedly busy and the restaurant was short-staffed. This led to some lengthy delays in the kitchen, but the servers did their best to keep up with the rush and offer us some freebies to make up for the inconvenience.
Maryanne Mutch . 2024-07-16
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They have a very varied menu. Everything we tried was delicious. Very friendly staff. They have an app to order, by mistake we duplicated a dish and they were kind enough to cancel it.
Olga Prado . 2024-07-14
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Really like this chain, glad to find it in Kendal. Fantastic menu, great vegan and gluten free menus. Never had a bad meal in the chain. Had mushroom soup with GF roll, was lovely soup, my friend had a veggie, aubergine flatbread and said it was delicious.
Karen Anne Dobson . 2024-07-13
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Much better than expected. This looks like a regular chain serving average food, but after a week in the Lake District the meal we had here was the best by far. Surprisingly delicious and would liked to go back again!
Natasha . 2024-07-09
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Absolutely stunning inside and out, the food is just as amazing. Fresh clean and a lovely atmosphere, I don't usually come into Kendal town despite living here but I will most certainly be coming back here. I had the smashed avocado brunch and it certainly did not disappoint!!
lauren littlewood . 2024-07-05
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Popped in on a rainy day for a coffee (flat white) which I requested extra hot. It was one of the best coffees I have had in a while. No matter which coffee place you're in, when you ask for it extra hot you don't always get it extra hot, and these days, a flat white often comes with too much froth - not this one. I liked the little glass cup and saucer too, just the right size. Shout out to the staff also. I casually mentioned to the helpful waitress that my 20-year old was looking for a summer job and had applied there but hadn't heard back. She got the manager who was lovely. He came right away, introduced himself, shook my hand, explained it probably wasn't Cortillo since they are fully staffed (he did his summer hiring in April) and so not advertising, but the name Cortillo is easily confused with other places -- and then * he gave helpful advice about which other places in Kendal are hiring!*. That's above and beyond for a casual enquiry. Both of these staff members were so nice and friendly. I'm currently sitting here enjoying the end of my coffee and people watching. It looks like a happy and efficient place. Tables are well spaced and the acoustics are good. The menu looks great, and the food coming out is steaming and yummy looking. I'll come back with family for a meal one of these days. I am not surprised they are fully staffed, the manager is clearly up on his game (unlike other places these days). Full five stars.
Names ArePrivate . 2024-07-01
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food was very average, bit cold so was probably sat under a heat lamp for a while. one of the staff was quite rude, bit snappy and irritable. only popped in for a breakfast so wouldn’t go back. disappointing for a lounge.
ellie leacy . 2024-06-30
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We came here for a late lunch and really enjoyed the food and atmosphere. It had been very busier earlier but was OK when we arrived. The food was excellent and the staff very friendly and helpful. Do try the flat breads, they are delicious.
Alastair Rennie . 2024-06-29
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Got treated like we committed a war crime because we had to get a coffee from next door because they didn’t offer oat milk on the app. Still after buying 2 full breakfasts from the place we was made to feel unwelcome from the unpleasant waitress with the snotty look on her face looking over at us as if we lied about the situation. Besides her we enjoyed the food but just unfortunate they have a jobs worth of a staff member working there.
James Whitelaw . 2024-06-27
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Always a good experience here, great for friends and family. A bit dark in corners. Lovely and helpful staff. More than plenty foods to choose from.
Annie T . 2024-06-27
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Art work gives place a different feel
philip bramson . 2024-06-22
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The service was not very good, the food was mediocre.
Michael Sawrey . 2024-06-14
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Popped in for a coffee while we got our bearings in Kendal. Nice coffee, good service. Very busy, it is obviously a popular place in Kendal.
Graham Thorne . 2024-06-13
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Great place for food and a drink
Stephen Reynolds . 2024-05-27
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Good food, dog friendly, ideal for meeting friends as not too noisy.
Scott Hargrave (The Skiers Lounge) . 2024-05-21
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Good location in the centre of town and plenty of food and drinks choices on the menu at reasonable prices. Only downside was a slightly long wait to be seated but an acknowledgment of our presence would have been nice and I would have been more accepting of the fact that staff were busy if they had said ‘I’ll be with you shortly’. Otherwise no issues and would visit again
AGSY . 2024-05-13
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Great evening, friendly staff will go again
Peter Pearson . 2024-05-13
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Only called gor a coffee but it was nice
Sam Spud . 2024-05-12
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Incredible staff. So friendly. Tasty food and good value. A rare find!!!
Rachel Alexander . 2024-04-27
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Nice food, great coffee. Warm welcoming atmosphere and lovely clean toilets
Steve Mawson . 2024-04-21
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Food was good value for money....but was very disappointed in the service...we asked if we could sit upstairs, told no as they hadn't a table for 3....only tables for 2 or 4!! It wasn't busy, as it was a week day lunch time... Ordered a bottle of wine and asked for the screw top, so we could take it home if we didn't finish it, he threw it in the bin and said no, they didn't have a licence..we are 3 mature ladies and certainly weren't going to bottle neck it on the street!!! We had paid for a full bottle and felt we should have had the option to take home what we didn't finish!!!
Jane Morris . 2024-04-17
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The food and the atmosphere was great. The service was really good. The GF menu was spectacular. The coffee, however, let them down, but I'd definitely go back.
Esther Vergara . 2024-04-13
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Food hot and well presented, service excellent. Coffee was good if a bit pricey. It was very quiet
Terry Byrne . 2024-04-12
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Wen t with my daughter for lunch, I had heard it was a great place, but unfortunately, for me, was very disappointed! Food was very bland and basic, expensive, cutlery and plates all dirty, nice service but feels like nobody really cares... such a shame...but I will not be returning!
Happy Slappy . 2024-04-10
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The place was freezing and to top it all the food was cold. What a total disappointment. Will not return now. Been going down hill for a while. Was great when it opened and we have used regular.
Mor . 2024-04-09
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Great place to grab food and drink before going on to a show at The Brewery Arts centre
beth midwinter . 2024-04-05
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Walked in off the Street after 5 eateries wernt selling food at 1645 hrs. Ordered a fantastic burger. Friendly staff eager to please and very pleasant. Had lovely meal would highly reccommend. Cheers guys.
Ian Barton . 2024-04-02
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Best cheesy fries I think I’ve ever had! Shame I had to wait 35 mins but they gave me a complimentary beer to compensate, would have been 5stars otherwise!
Kilian Sloan . 2024-03-31
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Great place, lovely quirky vibe, amazingly friendly staff! Food was awesome, cant knock the place, thanks for having us 🫶🙏
Hedley James . 2024-03-29
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First visit was a pleasant experience. Nice atmosphere, staff were calm welcoming and professional. We were all able to find multiple options, I am gluten and lactose free and another is vegan, highly recommend to anyone but particularly those with dietary restrictions.
Natasha Russell . 2024-03-26
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Very disappointing. I had dinner with my daughter. Not very busy but difficult to find a table as lots had not been cleared. Only 1 menu per table. No table service. App did not work. You could not run a tab but had to pay for everything at the time. Apparently lots of customers have 'done a runner'. Very reassuring !! Sweet potato fries were nice but my ciabatta was luke warm at best and this after a long wait. I don't like being critical but I work in the hospitality sector and this was my experience. Long wait to order anything at the bar.
Bill Connell . 2024-03-26
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Love the place nicely decorated in a unique way. Food was hot and well presented as well as being tasty. Good VFM.
Peter Kendall . 2024-03-26
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Fab food and service, staff were so helpful explaining the menu
andy chard . 2024-03-23
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I didn't know what to expect coming here but we will definitely be visiting again. Food was exceptional and the menu range was very large. Plenty of drinks options and my milkshake was amazing. Definitely visit here if you're passing.
Michael Humphreys . 2024-03-22
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Mezze salad lovely. I could eat it all day. Lovely skimmed milk latte. Definitely recommend
Susan Scott . 2024-03-19
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It's good to have an arty cafe/bar in Kendal. It has exactly the right ambience of comfort - studiedly scruffy, combined with friendly staff and good, reasonably priced food.
Amanda Hunter . 2024-03-19
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So good to have lots of veggie choices
Carol Doolan-Marks . 2024-03-17
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2nd choice for a light lunch. It was delicious. A very good decision to visit Cortillo lounge and would definitely visit again.
Brenda Beck . 2024-03-10
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Staying in Kendal for a few days and decided to try this restaurant as it had a good range of food on the menu. We all enjoyed our meals, a lamb curry,, cauliflower curry and burger. With it being a Monday night we also took advantage of the wine offer with the main meals which made it excellent value. The staff were very pleasant and helpful which added to the enjoyable experience.
Ron C . 2024-03-08
MORE AT TripAdvisor
Small portions but amazing food
Richard Hatfield . 2024-03-08
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Very clean and tidy Helpful staff.Food excellent.
Philip Taylor . 2024-03-07
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Nice place with a Good atmosphere and comfortable surroundings. Very Friendly staff. Food was nice but very small portions for the extravagant cost.
F4806NGdebbiel . 2024-03-03
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Pop the heating on guys. It's baltic in there. Food was cold in seconds.
D Lee . 2024-03-02
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We decided to come in here as we just wanted to share some fairly light bites. Glad we did. Really casual place (yep, a lounge!) with a pretty varied menu of tasty comfort food. We got an interesting mix of bang bang chicken, Mac n cheese and flatbreads. Arrived pretty quickly and was very tasty. Only quibble was could have done with more chicken… Staff were really nice. Good value.
Hawklord_pxr5 . 2024-02-28
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Absolutely delicious food, really good vegetarian options on the tapas menu and lovely atmosphere.
Lizi Dorney . 2024-02-28
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First time visiting for myself and my wife with my sister and her partner. The philly-cheese baguette was really nice and chips were crispy outside and fluffy inside which is spot-on in my book. The burgers were also very good (I nicked a bit of my sister's). Lunch was accompanied by a nice pint of reasonably priced Sam Weston's vintage cider. Next time, I'll have a pud cos they looked good. All in all, well worth a visit.
Garry Thompson . 2024-02-25
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Always a nice atmosphere and the staff are lovely . I enjoy the tapas and a good pot of tea . Yesterday s tea cake left a lot to be desired, hard as the Hobbs if hell lol l think Bob the builder made it 😅🤣😅😅 . Didn't eat it threw it out for the birds . Their beaks are stronger than my teeth x
Christina Procter . 2024-02-21
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Had a few days in kendal. Went twice in 2 days. Took my son there, tasty burgers.
Dave Horsman . 2024-02-19
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A very pleasant restaurant with a beautiful chill and quiet atmosphere. I am very satisfied with this restaurant. I would highly recommend this restaurant to anyone who is wondering about going. It is a quite large restaurant with 2 floors. The toilets are surprisingly very clean and hygienic. Colourful restaurant and many paintings which gives it a classy look. As for the food very exquisite and pleasant. Food comes out very quickly and the staff is simply fantastic with kind and helpful services. If anyone is wondering, this restaurant is situated on a one-way road just keep that in mind. However, the only downside we saw, we're the brownies however every person has their own preferences. The brownies were bitter yet some people may like it. Overall, this is a wonderful restaurant with high quality cleanliness, food, staff and appearance. Simply a fantastic place to eat.
DRAGOS POPESCU . 2024-02-14
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We visited for dinner late on a Sunday evening. We were honestly surprised to find anywhere still serving food at 9pm. We had booked a table elsewhere but their site allowed us to book for 8:15pm when they actually stopped serving food at 8:00pm so we were turned away and thought we would end up with fast food as being the only option late on a Sunday. The host was very welcoming. We ordered at the bar and the drinks were quickly brought out with the food soon after, which was good as we were ravenous. All the food was delicious. I had the bang bang chicken and my son had the chilli, husband had a bacon butty and onion rings. Word to the wise, the red chillies served on top of the chilli are bird’s eye chillies and quite piquant, a bit too spicy for my son. So if you aren’t up to the heat be sure to ask for it without them, or to have them in the side. They were in a little pile though so it was fairly easy to pick them off and my husband loved them! Despite the late hour at no point did we feel rushed and left well fed and far happier than we had been earlier in the evening.
D4616JJkateb . 2024-02-13
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We've been to several lounges around the country and we are always happy with the food and atmosphere!
Sarah . 2024-02-13
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All good. Good food and service it was dinner time a bit quiet but still nice
Brian Orson . 2024-02-12
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Great tapas ,quick and polite service and fair prices
stewart lang . 2024-02-12
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I took my mum for lunch to the Cortillo lounge. It was excellent. We had 6 tapas bowls to share along with fries and a garlic bread and enjoyed every bite. The atmosphere is very relaxed (we sat downstairs), and the tables are well spread out with plenty of room between them. We were able to leave her wheelchair beside the table without it being in the way. The music was very quiet - just enough to add to the background, enabling us to talk without needing to shout to each other. The staff were friendly and the service was very good. We had a wonderful lunch and will definitely go there again.
lisak498 . 2024-02-11
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Went the extra mile to accommodate a birthday request! Really appreciate it, will visit again, thank you for the hospitality. Food and drinks were top draw
Callum W . 2024-02-09
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5 of us went for Sunday lunch yesterday. Nice welcome put 2 tables together for us. Ordered at the bar tapas and a variety of main meals desserts and drinks. Didn’t have long to wait for our food. We all enjoyed our food . Staff very good . Only slight let down was a couple of us had cold plates so the food went cold quickly. We will be back, thankyou.
Sheila M . 2024-02-05
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Food was delicious, plenty to choose from. Nice decor
kaley mills . 2024-01-31
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Nice food, wasn't a particularly filling portion. Nice venue but slightly cold.
Stephanie Donbavand . 2024-01-11
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It's just like a Wetherspoons with tacky decor.
Ben Hunt . 2024-01-07
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Huge potential, getting increasingly badly delivered. Great food - let’s get that out of the way first, the food is great. And whilst friendly, the staff have no uniform (or seemingly any dress-code policy at all, if they do it’s not enforced ), no badges, no visual clues whatsoever that they’re stuff - so no way of knowing they work there. You can literally see the “do you work here or are you just a helpful stranger?” confusion on some the faces of people visiting for the first time when the staff do interact with them for the first time. Today, almost everyone who came in stood at the “please wait to be seated” sign without being acknowledged for several minutes, the bar staff can see them stood there and did nothing. The sign needs to say “please find a table and order ant the bar/app”. Instead, other patrons had to tell them to just take a seat and order at the bar. A great place, letting themselves down on the basics.
John Doe . 2024-01-06
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Steak was cold and rare instead of medium rare. Tapas are tiny for the price Better of at spoons
Almira Stoms . 2024-01-02
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Good food quick and easy to order from your table with the app. Quick service. Excellent vegan menu
Zid Titch . 2023-12-31
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Been here twice, one evening for drinks and a mid morning brunch. Both hit the spot, good service and staff. In fact they may have taken all the good staff in the area. Drinks are average in price and a good range of draught. Brunch bacon sandwich well filled and cooked properly and the miami bruch bowl was very tasty and well presented. Well done all.
Joelshungrydaddy . 2023-12-29
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We had some amazing food with amazing service with very friendly bar staff and management on shift
Sarah Armstrong . 2023-12-15
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Really average I'm afraid. Food was unremarkable, my bang bang chicken was a very over seasoned mush of noodles with dry, overcooked chicken on top. Definitely not what I would expect for £15. The staff were nice but it's all a bit chaotic.
neenardeedar . 2023-12-13
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Stumbled upon this place and very glad I did so. We are on holiday and have sampled various places roundabout. This was by far my favourite eatery. I ordered the Lamb Shawarma. I had never had it before but the menu made it sound like it may be great. The barman was happy to explain to me what it was. It was easily the best thing I’ve eaten all holiday. My husband had the chilli and said it was fantastic. I loved the decor too, arty and eclectic. Would recommend
circed2015 . 2023-12-07
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Food was great . Spicy and flavour 😋 . Bit cool upstairs
Stephen Inman . 2023-12-07
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Lovely coffee shop. Nice atmosphere.
totalrewind limited . 2023-12-06
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Food served hot and fresh. I had the Shakshuka with chorizo and flatbread as a brunch - bit bland tasting for me but overall, manageable.
Joy Saraza . 2023-12-05
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Love the lounges, this one was no different, really friendly staff and great food as always.
Vix . 2023-11-19
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Nice spot ruined by the snappy attitude of bar staff. Shame that it’s a bad first impression of a new local bar.
Justin M . 2023-11-18
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Quiet lunch, food good. Struggled to get wine as first 2 choices not available but recommended an alternative.
Kath Brough . 2023-11-16
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The tapas is very nice and delicious, highly recommended 👌
Rita . 2023-11-07
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Just had drinks this time, but still had fantastic service and a lovely atmosphere 👌
Sam Watson . 2023-11-04
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Ordering via the app was a real pain, otherwise it was great!
D Powney . 2023-11-02
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A typical lounge experience. Very busy but staff were attentive. Sitting outside was a mistake as the pidgens perch on top of the building and can release over the tables.....
David Darcy . 2023-10-25
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Great little spot for lunch, impressive menu options including kids and vegan menus. Warned us they had a group booking and might be slow but food was speedy and delicious. Would go again!
Darika Ahrens . 2023-10-24
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I’ve eaten at cortillo lounge a few times and its good food with reasonable prices, it’s usually the service that lets it down. I think it’s a bonus in theory that you can order via the app, however the majority of the time I’ve had to complete my order at the bar but that’s mainly because I have a fussy friend who wants to make changes to what’s on the menu. Not big changes but usually to ask not to have a salad garnish or sauce on a burger or sandwich etc… It’s not a problem to order at the bar, it means I can pay cash as well, but I get the impression that staff numbers are low based on the expectation that customers are using the app instead of approaching staff. When me and my boyfriend had a meal together for my birthday we ordered the jugs of cocktails on the app and were disappointed that they were so full of ice there was hardly any room for our drink. You couldn’t taste any alcohol and after two jugs wondered if it had been left out?! The ice watered it down so we ended up drinking faster then normal. There was a long wait for food but when it came it was delicious and so no complaints there. We ordered tapas dishes that came with free glasses of wine that we assumed would be brought whilst waiting for the food to come, after waiting 15 minutes with no food or drinks and no attention from staff whilst we sat upstairs I went to seek out someone to ask about drinks. There doesn’t appear to be an official uniform or dress code so it was difficult to see who to approach, after an embarrassing experience in the past asking another diner in a black shirt and white shirt about cutlery in a restaurant I worry about making the same mistake! I eventually managed to ask one of the waiters about how long the food would take and would it be possible to have the wine to drink whilst waiting. He agreed and we waited a further 10 minutes before asking someone else. Eventually the food and one glass of wine was brought so we had to request another and wait a further 10 minutes for it. Our food was nice but we were completely ignored until we left and we were going to stay and have another drink as it’s one of a few places in Kendal that’s usually busy on a weekday and we aren’t dining virtually alone, we decided to leave though after the meal. My friend suggested trying it again this week, we had a couple of hours before she picked up her daughter from a dance lesson so we thought we’d have something to eat as we rarely get a chance to eat out together. We looked at the menu online in advance and tried to order on the app but we couldn’t exclude lettuce and tarter sauce from her fish finger sandwich so I ordered at the bar. My friends sandwich came after 25 minutes and I told her to eat it so it didn’t go cold and not wait for my food to come but after 10 minutes she’d nearly finished it and it was getting close to her having to pick up her daughter so I went and asked about my food. I was told it was already ready and a staff member went to get it. I waited a further 5 minutes sat with my friend who finished her meal and still no sign of mine, we didn’t have time for it to come and then for me to sit and eat it so I requested to have it boxed up to takeaway. I was told this was fine and waited another 10 minutes and this was now when we had to leave to pick up my friends daughter, I asked again how long and explained we had to leave and was told it’d be “30 seconds” another 7 minutes went by and my friend had to leave without me. I waited another 5 minutes and just as I was getting up to leave without my food it was brought to me with no real apology about the wait, apparently they were struggling to find suitable takeaway boxes and that was why I’d been left waiting. If I’d been told this and given an honest answer about how long it’d take I could have gone in the car with my friend and come back for my food, instead she had to leave and I walked home in the rain with it. The food was ok but not as good as previous visits, I couldn’t heat it properly at home as it was covered in sauces. It just all felt disorganised and chaotic with staff not appearing to communicate with each other at all. Unfortunately I doubt I’d return and it’s a shame because it has the potential to be a really great place as it’s in a good location and it’s reasonably priced and food was always good in the past. I think I’ll take my chances at Wetherspoons if we need a quick meal in future!
Leesaj1984 . 2023-10-20
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Great place for a drink and something to eat if you are in Kendal.
Ian Kelland . 2023-10-08
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We were there for lunch and had Grilled Chicken Souvlaki Flatbread and a ciabatta bread sandwich. Good food and friendly staff. It appears they serve breakfast all day.
owen t . 2023-10-01
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I’ve just spoken to the manager of Cortillo Lounge Kendal about a disturbing incident I witnessed in the restaurant today. I ate around 2pm today with my husband, son and two grandchildren. I have no complaints about the food, I am only glad our food was served before I saw the following. Halfway through our meal, a couple came into the restaurant with a dog. I know you are a dog-friendly restaurant and that is not the issue. However, two of your waitresses both stroked and petted the dog for a considerable time and then resumed serving customers without washing their hands afterwards. Indeed one of them walked straight from stroking the dog to pick up napkins and cutlery and delivered them to the table next to us. I was appalled. As I say, I am only glad we had been served and had finished eating beforehand.
sheilalongden39 . 2023-09-30
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Came across this place while in Kendal recently, importantly it was “dog friendly” Their menu was good and well priced. Food was good quality.
Alan Dick . 2023-09-29
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The food was absolutely gorgeous . All the staff were amazing but Astoria was attentive and made our evening so enjoyable. She is a credit to the Albert. The Johnny Morton Show which was on a Monday he is pure class and such a talent. Can’t wait to come back next year.
662 Opinions
6 of us visited and ate off the new autumn menu! Delicious! Staff were very friendly. All our meals were well cooked and presented. We will return and will recommend to others! Thank you!
270 Opinions
Superb food and excellent serice from Tom this evening. All the food was delicious, especially the braised belly pork. Highly recommend.
5 Opinions
Just wow. The nicest ice cream EVER. The lady serving was lovely and the ice cream was amazing. Will deffo be going back next time we visit this area. Highly recommend.
1157 Opinions
Barmaid wanted £36. I said, "£36 for two puddings and a pint and a half?" She immediately reconsidered. "It's £29.50.". She printed me a receipt and said, "You asked for extra custard. Life isn't free, sir." I had indeed asked for extra custard, for which I had only been charged a pound. But obviously, people who query bar bills in the Lakes are regarded as the lowest form of scroungers.