Based on 23 opinions finded in 1 websites
Based on 23 opinions finded in 1 websites
Nº 2428 in 2913 in Edinburgh, City of
Opinions
Absolutely disgusted in this branch and manager ! I ordered a medium pizza with two toppings for £7.99 ! When ordering I asked for extra tomato pure please … NOT ONCE did he say you can have but that will be extra charge of two toppings ! Nor did he say it would change the price to £9.99 ! He as they all do just hand the card machine over for you to tap ! He charged me for 4 toppings as I had only two ! Soon as I noticed the bank amount I said you have charged me too much ! He said no you need to pay for extra toppings ! I explained extra tomato base isn’t a topping ! He couldn’t say anything except it is at his branch ! I use domino’s 5 times a week and have never been charged for a bit extra purée! Will not return ! Nor do I revoked this branch ! Even his staff were shaking their head at him !
Gary Robertson . 2025-04-02
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Order arrived with 4 items missing. We were told in advance that 2 items were missing, but neither the driver or employee on the phone were aware of this. Rude staff with a very immature way of dealing with issues. We were offered a free pizza and free bottle of juice for the inconvenience but the customer satisfaction was very poor.
Erin Douglas . 2025-02-11
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Not trained staff. They don’t know anything about customer satisfaction.They ignore not to give second pizza buy one get one deal.
Adam . 2024-08-19
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Pizza nice enough but was overcharged and when I questioned it I was told they couldn't give a refund as it was my fault. Very rude staff.
Hayley Moir . 2024-04-23
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Order turned up with items missing. Other part of order was wrong. Mgr was really unhelpful and pretty rude. Definitely use Boca Bona next time. Update. Attempted a collection order and shop had no record of order. Had to argue my case with a reluctant mgr, show them emails and money coming out of my account, before a pizza was reluctantly provided. No apology.
TheBowiec . 2023-12-27
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I've ordered a few times from this Domino's, and the food has always been fresh and made quickly.
Thomas Marshall . 2023-12-04
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Pizza & side dishes were stone cold & dry. Not worth the money wouldn't go back.
Beth Davidson . 2023-10-26
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Stick to local authentic takeaways
Ben smith . 2023-10-14
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In experienced staff, they add more Tomato Sauce , less cheese and over cook pizza to little burnt state.
narendar gupta . 2023-07-12
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Pizza was unacceptable. Hardly any chicken on chicken pizza and minimal cheese. Staff are friendly and efficient but this is not worth the money
S K . 2023-06-05
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It is very important to have you in Currie as domino’s pizza. I am super excited to try your pizza soon . Good luck hope you make lot of money all time now . From SHANNON CROSBIE in Currie
Shannon Crosbie . 2023-05-16
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2984 Opinions
Hello! I had a steak and ale pie and a large domestic beer. It was delicious, and the place is super nice! I spent £23 and ate very well.
335 Opinions
We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.