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3.4

Based on 184 opinions finded in 1 websites

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Nº 510 in 784 in Bolton

CUSTOMERS TALK ABOUT DISHES WITH..pizzacheese
Score
OpinionsNoteGoogle1843.4

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usually always up to scratch but tonight’s pizza was very floppy and oily with no taste what so ever, proper put me off dominos which i’m gutted about as i always got it

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Holly Royle . 2024-10-13

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Absolutely useless staff. Unable to get correct order and then no apology offered or discount.

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Alexander Shaw . 2024-10-03

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Really really bad food chicken wings absolutely disgusting never going back to any Dominos

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Cdb Bromley . 2024-09-25

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Whenever I go to Domino’s, the staff treats the customers with respect and are always polite. The place is clean and taken care of and also the food is really nice. The management is exceptional and I recommend it.

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Shakoor Abdul . 2024-08-17

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Hi, I had food from Domino's pizza - central. It was really good. I really enjoyed it. I look forward to eating it again.

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Choudhury Rohaiz . 2024-08-16

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I love the garlic bread and cookies

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Saeed Khan . 2024-08-16

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Pizza quality is soo good 😊 tandoori hot is worth 🔥 🔥🔥

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Alekhya Mahamkali . 2024-08-16

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Domino's never fails to impress me with their delicious pizzas! The crust is always perfectly crispy, and the toppings are so flavorful. I highly recommend..

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Ahsana Aslam . 2024-08-16

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Qasim was absolutely brilliant. Offered great customer service when I preordered 4 separate deliveries a couple of weeks ago. He was helpful, friendly and very professional. Thanks Qasim!

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Abi C . 2024-04-08

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The pizzas are too good and the size too! The service is a bit okayish but understandable. Everything is fresh and hygiene is great.

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Mantasha Patel . 2024-02-27

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Absolutely zero consideration for the community they serve. Ordered cheese ball twists and got delivered with pepperoni in it and had to spit it out as we don’t eat pork. Their excuse was they were very very busy and were setting up delivery and didn’t check! They Couldn’t tell if it was their driver or the order taker! Ordered online and clearly states cheese ball twists! Definitely not a driver issue as clearly stated our order on the box! Spoke to two managers who were both useless. Can’t take this back. Check your process, do your quality checks and being busy is no excuse and don’t try to blame the driver, take accountability!

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Fly Mo . 2024-01-06

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Rude female staff member on phone, avoid

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iydti ytcgxj . 2023-12-16

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I ordered pizza few times and its always spotless,service was brilliant as always.

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Martyna Zasada . 2023-11-25

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Ordered delivery from Bolton clearly put notes on the order to locate the house, I also advised if lost ring and i would stand at the door with my light on my phone as it was dark. Driver drove straight past left my food going cold for 20 mins . I then rang dominoes who was advising him which way to go so I walked out and met him. He then arrives and says the restaurant didn’t give him a contact number . I’ve paid for delivery and delivered my own and food was cold. I’m not touching this dominoes again.

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Chris Beardall . 2023-10-24

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Very poor value for money. Ask for vegetarian and they onlput on oniand tomatoes 🍅.

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maxy hanky . 2023-04-12

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One star only because there’s nothing less I’m able to give , spent hundreds here yet they have messed up from restaurant to delivery to customer service . I left clear notes yet the driver went to the wrong house, I delivered my own food and then it was stone cold. The driver blamed the restaurant and the restaurant blamed the driver as for the resolving customer service all I got was fobbed off telling me some one will be in touch. I’d expect this from a grubby take away but not dominoes . Pathetic

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Chris Beardall . 2023-03-23

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Horrible Found hair in pizza and tried to call but no reply

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Jalpa Upadhyay . 2023-02-26

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Standard pitza outlet with good special offers.

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Brian Grimshaw . 2023-01-10

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WOULD NOT RECCOMEND. Ordered from this store for collection, when getting home I realised the pizza was made incorrectly. I rang and I was greeted by a rude employee that couldn’t do anything to rectify their mistake. Very unprofessional.

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Kris Singh . 2022-12-07

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I've always liked Domino's and the service is good and I have to admit the atmosphere is welcoming too but as for the pizzas well this goes without saying - I love it 👌

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Dom Mullett . 2022-11-26

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Was very disappointed did not accept cash so couldn't get something to eat

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Rizwan Khan . 2022-08-30

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Went here tonight for food and will never be back, rude and unhelpful staff. The person I can only assume was a manager or supervisor was the worst. The free dirty looks with the pizza weren't really the topping I wanted

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Tom Kielty . 2022-08-20

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Didn’t delivery all what I ordered I clearly stated in comments to phone me and not enter the pub where I work as didn’t want walking through pub and he did and didn’t understand a word of English at all told him missing items and just said no problem I said no I’m missing a pizza where is it he then went to walk off had to shout at him to make him listen waste of time read comments it’s what the comments are there for and he even showed me the ticket and guess what it said do not enter pub! Waste of time and suppose to be sending me the missing item not wasting my time with them again

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Rebecca j b Whittle . 2022-06-26

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Started to use the Bolton store after a bad experience with the Walkden store. Better pizzas, better customer service, all over a better experience

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Niall Webster . 2022-04-17

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I have had tuna pizza yesterday 3 hours later went to hospital after food poising sent all night at hospital I think they used expire tuna or the cheese the managers and the staff needs to be more careful I’m lucky to save my life after I had blood test and scan plus some medicine 😕still feel not well 🤒

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hamza ali . 2022-04-02

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Horrible service. They need to learn how to serve customers. And Domnios doesn't give training to their staff. Such a illerate staff in this Domnios.

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WEB NETWORK . 2022-03-22

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Yesterday evening ordered 3 pizzas woke up feeling sick in the middle of the night, me and my kids were sick all night. I'm still not feeling well. Awful pizzas never going to buy from Domino's again. Shame on you Domino's SHAME ON YOU

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G TS . 2022-01-03

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Rang to ask if they do NHS discount as was told 50% off, did not inform me that this was on pizzas only and not sides. Ordered over the phone, 1 medium pizza, 1 gluten free pizza and 1 chick n mix box. Arrived to collect, lady brought order over and I noticed there were 4 boxes, I informed her I'd only ordered 3 items and was told the chick n mix was split into 2 boxes. Came to pay and was told it was £33. I queried this and asked if the NHS discount had been applied and was told it had and that sides wernt included. I said it still seems a higher bill than expected for the 3 items but was reassured it was correct, but was not provided with a receipt. Took the order to the car and checked the prices on their website and I had been overcharged my £9. I went back into the shop to discuss this with the front desk and was then given a receipt which showed I had been charged and given 2 chick n mix boxes, even though I queried this on entering the shop. I asked for a refund for the extra chick n mix box, and gave them the item back to be told her would generate this on a system. He apparently wasn't able to do it there and then, which isn't something I've experienced before, so I asked him if I could have that in writing and was given an I owe you with his name on. Whilst in the shop another lady spoke to him in a different language about me, which was very rude and intimidating. Very poor experience and won't be returning again.

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Carla Zarei . 2021-12-19

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Asked for a vegan margarita. This came. It’s full of green herbs and isn’t cooked properly.

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Anya Roscoe . 2021-12-10

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My daughter just ordered pizza for a family of 3 mine was a mighty meaty they say its the best pizza in town that is a joke as mine tastes like iv just eaten a tub of fat not happy at all so if you want eat fat then order from Domino's

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Kim Mellor . 2021-10-07

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Food took forever to be delivered then when it came the large pizza wasn’t wasn’t what we ordered so not touched the cheese and tomato pizza was that burnt it was covered in burnt cheese bubbles the nachos were absolutely black and we couldn’t eat them. For the price you pay here food should be amazing. Tried to ring 13 times to no answer disgusting service to not even answer stay away not worth the money.

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Nicola Roberts . 2021-07-29

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Its rather expensive but the food was good. The let down was that my garlic cheese bread had no garlic hence 3 stars.

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Ken Royles . 2021-05-30

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Superb taste,extortionate price. Known to cause people to be overdrawn.

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gav birtles . 2021-05-09

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Tasty pizza, fast service and friendly staff. Well recommended!

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Jit Mistry . 2021-04-26

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Order and pick up small but effective

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Rose Walker (Rose) . 2021-04-18

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Ordered 2 pizza for delivery but got 1 called them but they told us it was gonna be another hour to being it so we had to collect it

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Ashok Patel . 2021-02-28

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Ordered online two large uns, mine a Veg a Roma. Highly impressed with their Covid19 set up. My Veg a Roma was presented with the green peppers, red peppers and mushrooms socially distanced two slices apart, the rest of the toppings I think had been quarantined, the herbs were missing as they were probably still in Tier 4. The whole sorry circle was nothing more than a garlic bread. I guess the staff were wearing masks to rob the punters and not for the virus.Not for me next time, my advice is to avoid or at least check inside the box coz it sure don't match the pictures online! Well done Dominos!

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Adil Khan . 2020-12-29

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Did a £48 workplace order and everything was cold. Called up to let them know there was an issue and management weren't interested, he was actually quite rude Don't waste your time ringing the branch if there is an issue with your order, go straight to head office.

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Vicki Williams . 2020-12-18

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Most disappointing pizza I have ever received tonight. Manager said he can't replace because he doesn't have any drivers left for the night. Not worth the money

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David Singh . 2020-10-18

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We ordered 2 pizza’s , one was ok, the other one was like it was cooked before and just reheated it. It was chewy, disgusting. It was the first time I experienced it. I hope they’ll change something about the way they are doing things there.

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andreea deea . 2020-04-09

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Horrible branch. They got my order wrong. I rang them to let them know, spoke to someone called Milad. Very rude, unprofessional and arrogant. Told me they could correct the mistake but it would take 2 and a half hours. When i said this wasnt good enough he said he didnt care and had 200 pizzas to make and so was very busy to justify the error. Avoid this Dominos like the plague.

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UF O . 2020-03-28

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Food late, paid for drinks and none included. Driver told me it wasn't there problem. Don't order from these jokers.

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samuel mort . 2020-03-08

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Good place good customer service

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emran Patel . 2020-02-18

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I just made a phone call for a pizza for collection the guy on the phone gave me the buy 1 get 1 free deal when arriving to pick my pizza they wanted to charge the full price of both pizzas saying the offer wasn't valid. Spoke to zain who came across like a manager but was just as unprofessional and rude as the guy I spoke to on the phone giving the wrong information. Zain had the ordasity to say what are we going to do with the pizzas I refused to pay and walked out without the food. I would rather give my money to another establishment than order food from domino's and have to deal with the rude incompetent staff dominoes employees at derby Street Bolton!!

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Mozhim Dad . 2020-02-15

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Ordered at 2030 last night. By 2200 it hadn’t arrived so rang up and got told driver got no response from my address, however we were in and they did not ring so why you give your mobile number is beyond me. I asked for refund. Then at 2330 hrs they turned up with food!!!! Sorry but 3 1/2 hours late. My advice is don’t get food delivered from here and pick it up from Horwich instead.

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John Byrne . 2019-12-13

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Rude behaviour. Need training on customer service.

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Muhammad Qasim . 2019-10-29

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Rubbish topping very thin not good at all as Nd they were very geasy definitely sticking to my usual pizza shop in future

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Jackie Hunter . 2019-10-14

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😕poor service,poor communication,food hygiene, the touch food without gloves. 😕😕😕😕

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Minhaj Patel . 2019-10-08

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Guy on desk.sunday night could of done with a personality

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Charlotte Booth . 2019-10-07

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Order made at 8pm told 10/20 min rung um at 8 45 put phone down rung at 9 30 told me been kept warm will del it couldn't even understand me del at 10 15 I'll never use dominoe again back to pizza hut cheaper better service and understand you DERBY STREET BRANCH NEED SHUTTING DOWN

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Colin . 2019-08-28

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I ate in few dominoes and had good and bar experiences before. This one is definitely the good one, pizzas are well baked, always on time and never have I ever regret ordering from this place.

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Norbert Jankowski . 2019-08-21

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Polite staff. Quick and easy service

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Azh . 2019-06-07

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Always order from dominoes, no other pizza can beat it

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AXA ALTAF . 2019-05-31

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Overall its good place and staff are good aswell got my order in the mean time

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Kamran Rashid . 2019-04-22

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Amazing store, clean, well presented, fast service and the staff where friendly and approachable

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Jack Forshaw . 2019-03-07

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Whole system of vouchers and website are designed by retards. Its ok if you collect. Otherwise just use you local by just eat. Dominos are retarded in deliverys. And expensive.

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Sunday walker . 2019-03-02

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I love this store they have great deals, great service and the staff are very friendly and talkative.

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Ebony Cropper . 2018-11-07

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Tasteless and expensive! Not enjoyable at all!

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Imran Hussain . 2018-11-04

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Ordered food at 11:15pm, waited 45 minutes and the app said the food had arrived when it hadn't. Tried to call the store but they shut at quarter to twelve so now there's no answer and we haven't got our food because the delivery driver clearly couldn't be arsed!! Thanks Domino's. I won't be coming to you again.

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Scott . 2018-06-17

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Domino no needs any introduction. Tasty tasty pizza.

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Wild Hawk . 2018-06-17

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If I could leave zero stars I would! Ordered 45 minutes before closing from a store that is literally a five minute drive from our apartment. Order went through fine, got the update that it was being prepped and then the usual one saying it was on its way. 45 minutes later, no order received DESPITE the app stating that our order had been delivered and the app allowing us to see that the driver was on our street. The store closes at 11:45pm leaving us unable to phone and ask where our order is. We understood that they may be busy due to it being a Saturday night which is why we allowed extra time for delivery. For it to not be delivered at all is ridiculous, especially when the driver was on our street!! The store will be receiving an angry phone call tomorrow as what happened tonight is unacceptable, all because a delivery driver couldn't be bothered doing his actual job of delivering pizzas. Not rocket science is it?

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Lauren O'Connor-Jones . 2018-06-17

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5 star pizza's great delivery and food

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andrew nuttall (12xspeed) . 2018-06-10

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Great service like most Dominos branches. Had the occasional issue such as a missing topping but overall positive

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Sam Kemp . 2018-04-01

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Understaffed and waiting area is freezing cold for standing there for 30 minutes.

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Azariasz Zosiuk (Super Welder) . 2018-02-28

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Came in store was packed, one of my orders hadn't even been made yet after 25 minutes. I was then charged double the price I was meant to pay, when I inquired the lady was then rude to me and I had to leave. Wish I could give 1 star.

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Ape Town . 2017-10-25

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They take the piss delivering a pizza. Took them a whole hour to deliver a small pizza when I only live about 10 minutes away.

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S.S Patel . 2017-10-20

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First of all i waited extra 10 min to get my pizzas, the man behind the desk did not put my name on the screen so i could not see when my order is going to be ready.During my long stay i saw one of the employees being on their phone and most of the staff could not speak any English so i ended up with a completely wrong pizza that i paid the full price for, unacceptable.As i was being handed over my pizza the staff i saw previously on the phone gave me a weird look and i didn't realise until i got back home that my order wasn't the right order.Never buying again.

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Danny L . 2017-04-24

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David is a wonderful pizza maker

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Rohit Jiwa . 2017-04-14

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Excellent pizza, the chicken strippers are also amazing

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Rachel Booth . 2017-02-12

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I ordered an Italian crust sizzler and it was like eating dried up toppings on hard cardboard... I like thin crust but Italian "crust" is not even a "crust" , won't be ordering that again,

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laura wilcock . 2017-02-05

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Was 15 mins late and pizza was missing ordered toppings !!! Di**head manager "James" had lack of management skills and couldnt solve the problem , instead was all sarcastic. Do not recomend to anyone

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Aiva Dagyte . 2016-04-19

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My local dominos love them but must say they have gone down hill somewhat recently

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Adam Najak . 2016-04-07

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Great pizza, friendly staff. Parking can be a pain as there's only a few spaces until you have to park at Aldi.

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DrLovecherry . 2016-03-24

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Really friendly staff, great customer service and very efficient! 10/10

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Hassan Seedat . 2015-10-24

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bad phone service and staff and manager very abrupt to the point no customer service. Would not think of recommending or going back!

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Yus Yus . 2014-12-01

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I find it embarrassing that two people from Bolton reviewing a Domino's can't spell "rude", and what sort of service do you expect from a fast food joint run by a bunch of staff on minimum wage...

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Lewis Waddo . 2013-11-23

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expensive,rood staff,greasy,fattening etc

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jack forshaw . 2012-06-07

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