Domino's Pizza in Edinburgh, City of

Outstanding customer service by the entire team. Not a single issue whether with food, services, staff. BRILLIANT! Breakfast was beautiful!!

We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.

Ordered a takeaway... Absolutely horrendous pizza, arrived clay cold, not fit for consumption whatsoever..

Good meals but poor service,more than 50 minuts waitin' to 2 burguers,with the bar half full and no explananation at all..... Just a "sorry for the delay" there would be enough

Said My uncle was too drunk after just one pint and 7 double rum and Curiosity Colas