Based on 38 opinions finded in 1 websites
Based on 38 opinions finded in 1 websites
Nº 518 in 557 in Exeter
Nº 15 of 17 Pizza & Pasta in Exeter
Opinions
You couldn't pay me to eat one. Can proudly say I've never had one in my life. Rating on the company and the vile staff. Noisy, inconsiderate staff. Waking us up at 3-4 am every morning. Some crazy woman screaming and laughing stupidly loud, and some Dominos pizza bloke who shouts his head off constantly. Filthy back entrance, dangerous driving and poor management! Puzza staff urinating against wall (near trays, yuk). Delivery of supplies by a huge Dominos lorry at 3am! Environmental health will be receiving my logs and videos as I go - I have quite a collection.
Doris . 2023-11-14
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I ordered from here plenty of times and it's always been a decent and easy experience however the past few times I have ordered my Pizza has been an hour late and now I'm on my 3rd time ordering where I'm still waiting and with no tracking info either which is a bit disappointing, would have rated higher as staff have been lovely but it's unfortunate I ended up ordering roughly around 11 and it's now 12:10 PM and nothing
Arkham . 2023-07-27
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Our order was out for delivery for two hours. Tried to call to ask where it was, no answer on the first dozen calls. Finally someone answered, "we'll get the food when we get it" it will be hot for "five to six hours", before he slammed the phone down, put not before calling me a C U Next Tuesday.
Martyn . 2023-07-18
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I had ordered a medium pizza with some sides and it never arrived nor did I get a call and when I called the store they told me they knew about my order and they were not gonna give me the food and I’m not gonna get a refund, obviously I was like why and I tried to explain to the person that nobody called me so how was I supposed to know the order arrived, he basically told me to f*** off and that they don’t care and that I should complain online if I want but they won’t do anything about it and hanged up the phone on me lol.
Trinity . 2022-09-30
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Shocking! A sight I have never seen before! Ordered online and followed the app which seemed to never progress the order. Called a number of times, no answer. Decided to drive up to be met with carnage, the store full people all over the street. We went to the front to ask where our delivery was (now over an hr) and the team were unresponsive and shut down, noone was answering the customers, pizzas were piled high on a bench, approx 50 pizzas wasted. Rather than stopping orders and getting on top of things, the pizza makers kept on shouting orders and making pizzas! My opinion - so they could avoid dealing with the customers. We waited another 30 mins and the team member continually asked for our details and then nothing happened, he asked again, nothing happened. We finally got a refund and left. I have a question, where were the managers... the poor team at the front were taking the brunt of the chaos...and the managers stayed well back. Poor team work, poor support, poor service.
Sleightholm . 2022-09-25
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Overcharged and the manager “ Jamies” response was tough like it or lump it. When questioned he called me a (p!&£!) for complaining. We can do what we want and when he was advised that I would take the complaint further he said prove it you ( p£!&@ ). Seems to be he doesn’t like the job and couldn’t care less.
R600a . 2022-02-03
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This pizza was lying on their shelf for over 10 min whilst we waited for our second pizza. I asked the attendant whether this was the case and he clearly lied. Poor service - suggest Pzza Hut a few doors down.
RJD02 . 2021-01-29
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Greasy, messy and overpriced. Half the pizza was crushed to the top of the box and had to be warmed up in the oven as it was cold and hard.
MalcolmX195 . 2021-01-28
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So I ordered online after getting home late from work to have an order delivered for midday today. The store phoned me after I’d placed the order to say “did you want to collect it?” I said no thank you, it’s booked for delivery at 12pm. They said ok and left it at that. It got to 12pm and I thought that I’d just check that it was going to be delivered. On phoning the store I was spoken to/at by Ellis who was so incredibly rude, condescending and continued to speak over the top of me! As someone with a strong customer service background in hospitality I’m completely appalled by how I was treated. He asked me if it had been cancelled... how should I know, I don’t work for dominoes and hadn’t been told that it had been cancelled. Surely this was for him to look up and tell me, apologise and let me know if I was going to receive a refund or the order. He continued to shout at me, over complicate matters also even when I offered to give the order number to get to the bottom of it, he seemed to ignore the fact. So now I have to wait a week for a refund, no delivery and I’ll certainly not be ordering from that store again! I was totally calm on phoning the store but the way I was spoken to was just horrendous. If you have someone working on the phone please make sure that they have a small degree of customer service skills and manners for that matter! I’m a paying customer!
naddienoo . 2019-12-05
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Pizza at 14£ with very skimpy cheese and toppings. Come on pizza is dirt cheap to make. Rip off prices. Find an independent Italian restaurant!
Matt F . 2019-03-31
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Today myself and my colleague spent £8.99 each on 2 x Chick N Mix boxes, that promises....A mix of all your chicken favourites, 4 Chicken Strippers, 4 Chicken Kickers and 4 Chicken Wings served with a Garlic & Herb and BBQ dip. Serves 2 - 254kcal / serving (excluding dips)..... What I got was 3.5 chicken strippers (one was a half portion), 2 large and 2 barely there Chicken Kickers and 4 wings, 1 which was normal sized (like their pictures) and 3 that were no bigger than a 10p piece in diameter. Very disappointing.
Milesg_01 . 2019-02-04
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Still got lunch time special going great value deal I always go for margarita with double cheese always fast friendly service too
Michael B . 2018-11-06
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Bad :(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( Garlic bread very small and overpriced - for a takeaway with mediocre food quality, the price is very high! Plot twist: john is really euan!!:0
rkinlan42 . 2018-09-12
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This is mainly a take away place but has a small seating area which is decorated in a cool way We booked this area for our sons 13th birthday and times the pizza to come at the end of the odeon cinema trip 2 mins up the road by ore-ordering the pizza The staff were excellent and the food very tasty and perfectly on time Thanks guys
DouglasF256 . 2018-06-01
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Ordered a pizza to collect. Was left waiting for 40 minutes, then found out it was ready and just sitting under the heater. Was cold when I drove the 4 mins home. Would not recommend.
Romeithan . 2018-01-31
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What can I say... I order a pizza for my son and daughter.. u know boys he grab and started to eat I started to sort my daughter some out, when spotted mould, I stopped my son straight away from eating any more, later that...
Storyteller424120 . 2018-01-22
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Ordered online delivery here late at night after a long travel day. Indicated we planned to pay with cash. Driver didn't bring any change! Took advantage of my son who had run down to pay. Not good business.
MarleeDyce . 2017-09-15
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I wish i had looked at these reviews before i placed my order. In the past our takeaways have been very nice but oh dear what has happened since then!!!! I used the app to place an order for a certain time, we was given...
587lynseyp . 2017-09-03
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good food but best to specify or they can put too much sauce on the pizza, delivery is expensive best to pick up yourself.
eva r . 2017-08-03
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Bought from here way back, tried again - as Exeter only offers kebabs when it is late. The price was ok, on a promo, delivery driver was off his face - looked like he wanted to hit everyone. Aggressive delivery the pizza's were shoved in...
TheHairyWorm . 2017-07-08
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We're Italians and we expected to eat something close to pizza. Our pizza was the littlest thing I've ever seen in 17 years, and I paid it 5 pounds, about 6 euros (in Italy we pay something like this about a third). They were punctual,...
Pietro F . 2017-07-07
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We are a bit particular about pizza, it is not something we usually go for outside Italy, especially from chains such as domino. However, for my son's 10th birthday party, the children asked for pizza and wedges. The pizza was nothing out of the ordinary,...
Anna F . 2017-06-25
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I seldom order pizza, but i did today - online as well, i managed to remember my login details and made the order. Amazingly it kept coming up with my details, but someone else's address.?? called the shop and a guy was helpful and sorted...
TheHairyWorm . 2017-05-14
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Ordered from here many times before and this time was just shocking. The pizza order wasn't correct, it took waaaaaay longer than it should have and the missed a key ingredient on my partners pizza. Overall, not great :/
BigBoyAdz . 2017-05-12
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So me and my partner rarely get takeaway as we feel it can be too expensive for what you actually get, and in this case, we were 100% correct. We both order a large pizza each as we were pretty hungry and really couldn't be...
BigBoyAdz . 2017-03-19
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We opted for a takeaway as i was sent a 50% off voucher Its great with the Dominos app as you can decide when you want your order delivered even many hours in advance. We ordered 2 large pizzas, 1 small pizza and 2 garlic...
587lynseyp . 2017-03-18
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The most shocking dominos in the country. Every delivery takes an hour even if I just order 3x ice cream. Not very helpful staff and I live 4.7 miles away. And to top it off all my ducking topping is stuck to the box.... Papa...
Jess S . 2016-11-12
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Tonight I really wanted pizza and I spoke to ty. He was Really helpful and recommend a pizza and it was a perfect choice. The service was great- efficient and quick. I'm yet to try the cookies. But i really can't wait- I'll be visiting...
Abi B . 2016-11-05
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Filthy place, disrespectful staff, managing staff useless and overall a dive. Not hygienic place from what I have seen, and many others. Would rather starve.
ExeteruEmmie1 . 2016-10-03
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Decided last minute to have a take away, used Dominos app to order a delivery and must say from the time I ordered it to delivery it was less than 20 mins. Great with the app as you can track your order. There was a...
587lynseyp . 2016-08-14
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Ordered a pizza for delivery. They refused to accept a foreign Visa card (the same one I use successfully for large transactions with airlines, furniture stores and computer retailers), forcing us to pay with cash. Since their pizzas are already overpriced for fast food, that...
Phutatorius . 2016-08-06
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I went to buy 6 pizzas to take home on the evening of the 29th of May for I had my partners birthday party . I asked for 5 medium pizzas and one Gluten Free pizza for my partner is a Celiac. The chap who...
Vlad D . 2016-06-02
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This is a short review as I am too angry to give them any of my time domino's is domino's so u get what you get but I did not expect to have to wait an hour and a half to get a cold greasy...
B2494SXdavel . 2016-02-13
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quick delivery. nice hot pizza. but i could count the small slivers of tandoor meat on it. had issues with this before. manager said it's determined by headquarters. so i would not order any meat ones again. also ordered the brownies. 4 squares of 1...
maymaytalk21 . 2016-02-12
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Dominos has always been my go to pizza delivery service! £20 for 2 medium pizzas, 2 sides and a drink, you can't complain. Everything arrived quickly and nothing was forgotten. The food was great as always and our delivery driver was very helpful!
simeoncostello . 2016-01-09
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ordered a pizza it came quick was spot on with few extras free. cant complain much better tha the other dominos
spinerkop . 2015-11-20
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We ordered online, we could see how the order was progressing before we went to pick it up. On arrival it was waiting for us. Lovely pizza
Beth E . 2015-09-01
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OK - where do I start, I ordered a pizza deal - it was called the "Exeter deal" and consisted of any pizza, coleslaw, wedges and garlic bread, I received a leaflet in the post and as it was the weekend felt id have one....
TheHairyWorm . 2015-04-25
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Daylight robbery to charge a delivery fee. Food was “out for delivery” by 7.15pm. Rocked up @ 7.48pm, despite living less than a 5min drive away. Food turned up warm, not hot, unsurprisingly. No apology from the driver, and Customer Service response was entirely lacklustre. We knew the order would take a while from when we ordered as it was busy, but what a shambles it descended into.
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The most tasteless food I’ve ever eaten in my life. The pizza dough and mozzarella sticks taste really off. Wouldn’t order again
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