Domino's Pizza in Rutland

Sometimes the pizza is great tasty and sometimes it’s awful no test like rubber

Estimated delivery time 20-30 mins I called after an hour and 15 mins to find out they it had not even been started, i could forgive that if it was a Saturday night but this was a Thursday lunch order for a couple wraps and a small pizza. With dominoes being so expensive you would think they would keep to service promised

The only word I have for this experience is ridiculous. The 2 stars given are for the jolly delivery man who wasn't even part of the whole shambles. Order placed online at 1830hrs. 2 pizzas in the half price offer running Friday- Sunday. After almost an hour, the tracking system wasn't even at the delivery stage so called the shop to find out where it was. Young girl answered.... Me- Could you let me know what's going on with my order please, why is it so late? Her- I don't know, maybe because we're busy. She shouts across to find out where it is and says it will be out for delivery soon. Hmmmm....Great customer skills there! 🤣 When it does arrive at 8pm it's so skimped on toppings it's just a let down at this point and even at half price, an expensive diabolical take out. If you're going to promote these offers, bring your A- game. Definitely not in a rush to order again. Laxidasical customer service, underwhelming pizza...but hoorah for the delivery driver, let it be known, he was the only positive.

Poor experience, app said pizza collection in 30 mins. After 30 minutes we have to wait another 25 minutes. Staff rude and unhelpful. Screams to you from the back of the kitchen. Time wasters.

Just not what it used to be. The prices keep going up and up, the quality of the food keeps going down and down. Past 3 times my partner and I have ordered we have had bad stomachs. The one positive is the delivery is generally quite quick… but you would expect that with a £3+ delivery fee.

Great people , great staff, great large margarita pizza

Traveling in the area, had to order dominos last min and was excellent! Cooked properly, delivered hot and were available on Uber Eats so made it easily delivered out of the area.

Great as usual... never go wrong with dominoes. Got there at closing time, however, the staff were really friendly and cooked me a pizza still. My wife had just given birth, so the extra touch of service went a long way to what was a great great day. Thank you.

On a trip to England. Stayed in Cottesmore. Pizzas were really good

It made my son Vomit and have Diarrhoea

If I could give zero stars I would. Worst customer service I've ever received from the manager of Oakham Dominos. I'm making a formal complaint with Dominos head office and just eat!

My name is Alan , I ordered a margarita pizza at 6:11 pm when I collect the pizza was to cold and the dough was old , I called and said isn’t ours!!? I will never order again , thanks for your service!!

Ordered a large pizza and it arrived like in the picture. Put it together and can clearly see the cuts don't line up. Large pizzas measures at 13.5inch while mine measured at 12inch. Very clear that there trimming bits of most likely to snack on there self. Phoned up to inform them but employee would only ask for my details so he could "investigate" in which i refused and made it clear I was ringing to report that there staff are stealing from customers. No interest in refund just an apology and a more professional attitude for the future. Didn't get either. Terrible service and disgusting attitude from a bunch of little thives. The person on the phone had no interest at all and could very clearly tell from his attitude he knew this was happening. Disgusting and pathetic "employees". Bunch of low life thives that are going to go no where in life.

Amazing tasty pizza and fast delivery

On Holiday 😊 Best Domino’s we’ve had. Great service, lovely pizza and even found us in the middle of nowhere.

Ordered by a daughter on 27 December, 8 of us tucked into a large selection of pizzas and extras. A change from the Christmas food.

Love the pizza from here! Quick delivery and friendly. Not the cheapest but is delicious and totally worth it.

Minimum £19.99 . Delivery 2.50.... internet .. Horribly ! Money ? Minimum delivery £13.99 ? Correct

Good pizza can be expensive but if take a little time to sort out the special offers!!

Dominoes are excellent and Oakham is no exception. I always order online and collect in store with the pizzas cooked to perfection.

Really polite staff, good Pizza with minimal wait..

I can honestly say this was the very best Dominoes pizza I’ve ever had! Hot, fresh and tasty. The stuffed crust was full of cheese! Super fast delivery too. We were staying at Rutland campsite but no issues with delivery and the driver called when he left to keep us updated. Keep up the great work team Oakham👍🏽 We’ll definitely be ordering again. Can’t praise you highly enough!!Thanks 🙏

I ordered pizzas from dominos for my children and they arrived 30 minutes late and one didn't have the correct topping on I rang them and they were not helpful they said there was nothing they could do as part of the pizza had been eaten. I felt they were calling me a liar.

Very poor service didn’t deliver then charged us finally got refund asked to speak to manager on one call to reflect and give some feedback would not talk to me just let his colleague who was very helpful the manager need’s a change

Little bit slow, but always guaranteed a great pizza

Had pizza few times but last time was awful all pizzas were burnt and had to throw half the meal away

3h 30mins until delivery with no notification to tell me. Didnt pick up the phone 3 times and only found out after waiting an hour longer than initially informed

Pizzas tasted better than your average Domino's. Tasted very fresh and they were generous with toppings. Will be ordering again!

This was brilliant. Ordered a medium pizza for 14.99 and ended up getting a large for 9.99 due to the bloke on the till explaining the deals. He just sorted it out. Great experience and good man.

Everything went ok until, the 25% off to £20 and over. It said £17 something on the site on delivery and I find out from my online banking I've been over charged by £19.62, honestly I'm very angry, plus disappointed about this. Plus the chicken wasn't crispy, I will not be taking food from here again I'm afraid.

Ordered online and it was ready when they said it would be, with all the correct changes made to the order. Great tasting food, too.

Don't do curries but helpful staff

Ordered over 50 mins ago, phoned to chase delivery only to be told it will be an additional hour. I then asked for refund which was refused...so have had to ask for a collection ! not at all happy..!!!!

Whilst staying in langham, we twice ordered pizzas for collection. Both times they were quick hot and tasty. No issues at all and the app worked well

Order my pizza befor closing time. I hear nothing untill at 00.40 they cancel my order, without letting me know. They all so took my money and I haven't received a refund.

We ordered pizza whilst visiting Oakham. One hour after the order was made, we called the restaurant who informed us that the order had been cancelled because the whole postal code area was blacklisted. No-one had informed us. The money was instantly debited from my account, but one month later no refund has been made. I have registered two complaints, followed up with the store manager on several occasions but no solution has been provided. No apology, no alternative credit (e.g. voucher) and after speaking to the manager today i was informed to call customer service. Terrible, terrible service.

The nurses at Oakham hospital ordered pizzas on the current Domino’s offer of free pizzas for NHS staff last Friday only to be told when the went to collect them mid night shift that they wouldn’t honor it. Shame on you!!!

Pyszna pizza. Czekasz 10 minut i zabierasz gotową, zrobioną jak sobie życzysz

It's a dominoes....... What do you want me to say?

Over priced. I make beter pizza

Expensive & pizzas don't taste very fresh as might be expected from a national fast food chain. There is a better pizza outlet in the town which is an independent business and the pizzas are much more authentic although it's opening hours are limited. If you do grab a pizza from Dominos, make sure you take advantage of their special offers such as 2 for 1 to boost value.

A standard pizza shop on the high street.

Delicious and quick! Friendly staff,

teped at best and about 1.45 hrs time on sat night, bit trashy for the city life speed of always under an hr

Professional and friendly staff, we use the branch regularly and they always get our complicated order right even when it changes from the norm. Good food and they always apply the best offer.

Terrible service by the Asian women on the phone

Every time I order something is forgotten. They say they will bring it back but always fail to do so, awful service, average pizzas. If you want a peng pizza, go to Easties

food burnt and was told to get out because I asked for a remake on my wedges. Then they threw the box at me

Amazing service, there’s always a deal in place. Staff are friendly, timely service on deliveries.

Awful! Was waiting for my 1 pizza order after half an hour I rang up to be told my wait would be another hour and 45 minutes!

Asked for it to be delivered. They made the mistake of make the order to collect. Apparently its not possible to take that pizza and put it in a delivery car where we will pay the delivery charge on arrival. Terrible service

Completely ignored my order. I had to wait an hour before I realized they completely ignore my call, now I have to wait 30 minutes for it to arrive.

Expensive for what it is. Staff were a little unprofessional on the phone and I had to repeat myself a few times. Quite a long time to wait for delivery on Saturday night, although pizzas were hot when arrived.

Rang to complain about my order missing parts and arriving cold. When I explained my pizza was tepid at best, I was repeatedly asked by a member of staff “are you sure?” And I was refused refund. Poor customer service, avoid!

Quick service, collection and delivery available. Payment by cash, card or online.

Cheese on the pizza tastes like the smell of smelly feet

It's exactly what you get if you want takeaway pizza delivered to your door. The other local takeaways could learn a few lessons fro the level of speed, promotion and delivery service. Prices reflect level of service.

Domino's...it's lush! Had some issues with my local domino's recently, but no such with the Oakham shop.

Friendly staff and fresh tasty pizzas!