Domino's Pizza in Ealing

When I arrived the staff was unable to locate my order. We also ordered spicy wings but it came cold and bland. We collected it and it was cold from the moment they gave it to us. They also forgot to put the sauce . The pizza was also tasteless and unpleasant. I'm very disappointed as we used to always get from this place and haven't experienced this before from here.

Fast service for collection but very difficult to park around there. Delivery is generally good. Stopped giving tips to drivers since Domino's started charging for delivery. If you order in advance for a later delivery time, pizza is generally cold as they have made it earlier.

Pizza is getting bad by every visit and today I've had one of the worst pizzas. 7 pieces of chicken on a chicken feast pizza. Unbelievable!!! I've attached photos as well. Also see the amount of chicken pieces on the Korean Barbecue pizza

Ordered a stuffed crust pizza. The pizza had holes in the middle, the base was missing. They pulled the dough from the middle of the pizza to create the stuffed edge. The topped on the pizza was on the cardboard. How unprofessional can this be?

Horrible pizza no cheese no taste very rude customer service pizza don’t taste good not fresh very dry 0 out of 10 in customer service and food The pizza has lots of insects which put me off from dominos

the staff there absolutely very rude even the manger going to get them all fired

Taking more than enough time and the behaviour of the manager was really bad he doesn't know how to respect a customer.

I ordered a pizza for the England game with all my family here it’s been 2 hours later the game has hit half time and these guys can’t even make a pizza on time they going down hill let’s stick to Pizza Hut in southall because dominos ain’t about it at all thanks for nothing took my money and still hasn’t been returned worst take away company

Pizza is not baked baked properly, has awful taste

If you are planning on having a vegetarian pizza, You are better off going somewhere else as you will not get it here. The staff member were making meat pizzas and started making my vegetarian pizza straight after they finished with meat pizza without washing hands or putting on gloves, when challenged I was informed it was not possible to wash hands or use gloves for every vegetarian pizza and this was a normal Dominos procedure. This may be the right place for you if you wish to have some meat, or meat oil added to your vegetarian pizza. Just having vegetables as topping doesn't make it vegetarian if your staff doesn't know anything about cross contamination or care about your customer's believes or value them. I did get in touch with customer service who has confirmed that it is their procedure and are unable to wash hands between pizzas like the chefs are unable to do in high End restaurant. Comparing Dominos to High End restaurant????

Absolutely tasteless pizza,over cooked, no flavour, cheese on the pizza wouldn't melt despite reheating pizza. Disgusting taste, this is 2nd time in a row ,Lady Margaret Road Southall domino's pizza has been like this. Having been a customer for many many years ,I will never eat from Domino's again. Order number: 582208984.

Not good quality food and we order ketchup and she give a garlic dip 🤯 worse pizza in my life

Worst southall branch and staff very rude Ordered pizza for delivery after 1 hour I called southall branch she said pizza is coming in 10 mins but driver came after 1 hours and pizza was cold I sent it back and called in Southall branch told them ordered 2 hours ago staff was very rude she said we were busy and we r closing ,you will get refund

Ordered a pizza without onions. When it was delivered there was a few onions. So I called the branch and spoke to the manager who kept disconnecting my call. No apology offered or anything even after I mentioned that I am allergic to onions. I the end it resulted in a refund and he just disconnected my call. Pathetic behaviour

I’ve been standing in the shop for 10 minutes for someone to take my order , even thought i have been noticed by workers. A indian gentleman comes inside and everyone greets him and everything and gets served …

This one will give you food poisoning and thick hair on top of your pepperoni. And then they refuse a refund because "they carried out a thorough investigation" and they say you're lying.

This is very tasteless and worst pizza I never have pizza in my life before . I suggest to everyone don't try domino's pizza

I was on Thursday 4th April at 5:40 Ruslip Road Greenford and this random motorbike driver REG: KR22 GJU cut me off whilst I had a disabled passenger in my vehicle. Really and Truely this guy should get banned of how he cut us of nearly scraping the side of my car. I most likely would have reported this incident to the police. These drivers can't drive. Im not sure which branch this dominos bike this is parked at but I am really fustrated because these type of driving cutting people off AND break checking them could result in a big incident. This is a 0 star review. So fustrated by their driving with their motorbikes. Just get GOOD DRIVERS. ITS ALL THE TIME A DOMINO DRIVER CUTTING OTHER PEOPLE ALSO ME.

Would like to give no stars but anyway....Delivery service is a joke. Ordered online for delivery. Driver Went past my house to deliver to a customer who lives further than me only to deliver to me on there way back to the restaurant. These IDIOTS just lost a customer. Congratulations to the franchisee!

I ordered 2 small pizza, absolutely horrible under cooked and the littlest of cheese on them. I got home, to find them like this. Then they wanted me to drive all the way back which I couldn't do not go there. This isn't the first time either. When spoke to customer service all they said is that they will be retrain. It should be closed down.

I was waiting 1,5 hour for my order ! pizza was cold ! that was the last time that I ordered pizza from you !!!

This is the last time we order pizza from Southall Dominos. They don't know how to make pizza. whole pizza just have few vegetables slice. You can buy better pizza from local pizzeria.

I had an online order so i dont say the food is bad. I called at 20:15 today to say the lady that i got a wrong order which was a peperoni doughball which was supposed to be cheese doughball as my wife is strict vegetarian. When I called to inform the same, the lady was non apologetic and said they would correct the order WHENEVER THEY GET TIME, which was very off for such an establishment. The reason I gave todays time was for the manager inform that thats how they run a big brand and further to this, she asked me to wait for atleast 30 mins when I was never wrong and make sure you return the wrong doughball !!!! I am not saying that i want to consume the wrong product but this definitely states that she thinks I am looking for a free meal and thats what made me feel low, very disappointing.

Ordered on just eat ham tasted like rubber after speaking to the staff there who have no customer service experience very rude they sent a replacement after 45 mins after I had this pizza I have been very ill bad belly and having blood in my stools I'm thinking if poisoned the pizza for complaining be careful with this place do not complain or ask for replacement trust me im suffering I may have to go hospital if there people have not killed me

I called them to order pizza and girl name Anchal told me we are busy and can’t take order. I asked transfer my call to Manager (Sameer) he said we don’t take order over the phone. Very strange? anyways they lost business.

Worst experience 2nd time I got cold pizza after 1hour 30 minutes and I called to southall management they are very rude and not caring for customers

Best pizza shop in southhall. All the pizzas are amazing. I usually order pizza from this place. Its always on time and perfect order. I recommend you guys to try out.

I ordered Margaret with extra cheese instead I got a burnt pizza. I just realised after I got home with really annoying

Volcano's all over 😋. I like their Vegetable Volcano. Greate service, respectful staff and awesome taste. Would recommend their Choco cinnamon Doughballs if you prefer desserts ❤️❤️. Plus point was, the delivery driver was super fast 🫶

Very nice pizza in southall dominos.. thank you! I will come soon, definitely will recommend to others

Amazing service! The pizza is always fresh and tasty. The staff are always friendly and deliver my pizza on time. I would highly recommend if your in the area

Friendly staff & great pizza! 🍕

Delicious pizza, hot, fresh and full of flavour. Thought we’d treat ourselves to a domino’s since we hadn’t had one in a while and it didn’t disappoint. Lovely staff too, very welcoming.

Very tasteful! Been ordering pizzas from this place for years!

I received pizza with all cheese rotated on one side and vegetables on the other side ecc no comment!!!!!never ever buy from southall branche

Turned up before the closing time but the very rude lady behind the counter was definitely underpaid and over worked , they turned me away due to being too busy , shocking behaviour from such a big company

Chicken strippers are like joke there... 70% breadcrumbs and 30% of chicken.

I can't belive there is no cheese in my pizzas,I have ordered 1 margherita and 1 tuna and sweetcorn and there is literally no cheese on them,while I understand that cheese is the most expensive ingredient in a pizza you can't just ignore it completely,my margherita is just bread and tomato sauce,what a joke.

Quality was not so good as expected, pizza was and taste was below level but still good than other brands

Quick service here at the branch. I hope the was a chair or two for those that walked in.

Is there a shortage of cheese at dominos? Even when I personally asked for extra cheese it somehow comes back with hardly any. This is not the first time. So goodbye dominos

Falsely advertising Free Pizza. Received leaflet offering a free medium pizza at Northolt Location until 28th February. Tried to use the app with no luck. Phoned the branch on the 13th February : "we not honouring the free pizza" What a scam! Not only lying to their customers but trying to fool people into using their branch for a free pizza and then charging. Reported to consumer affairs

Not tasty ! Cold when I got home and just no taste like Pizza Hut quality was cold not enough cheese or toppings

The worst service from this branch, Southall last night on the 3/02/2023. My ordered pizza has arrived after an hour in cold and in terrible condition (damaged box and cheese was stuck on the top of the lid). When I rang and spoke to the branch manager, refund was not offered but only another pizza after 1 and 1/2hours later way gone past our dinner time!! Worst experience ever!!! Will never choose Dominos especially this branch ever again.☹️

Great service, friendly staff.. food was amaizing and ready super quick. Good deals for collection! I will definetly visit again!!

Staff behaved to rude even they don’t know how to behave with customer Management is not good i see they are forcing to staff for extra hour sh..t

Just horrible horrible horrible Dominos Southall horrible services horrible driver Never had such bad experience with dominos like this Southall dominos

Really disappointed, hardly any cheese on either pizza. Covered in so much tomato sauce and nothing else. Very disappointed, won't be ordering from here again.

Not fresh ingredients were used.

I order veg pizza,and chicken pizza frist time of my life it’s worst experience from dominos southall .found long light hair from veg pizza 🤢🤢than I cal branch where I order the branch manager said can’t possible there is hair at pizza .he is the worst mannager called (sabi)ever I spoke .avoid this southall branch it’s worst and discussing service from famous brand .I wish I can give 0 for long hair into pizza .

Worst delivery service. Find attached picture of the pizza delivered.

Great stAff all well trained for work 👍🏻

Good service and ready on time. Pizza slightly undercooked hence not quiet 5 stars

Absolutely a place worth trying, the food is awesome and well prepared, the rates are affordable and it is constantly clean here. 5 stars.

Great service, properly cooked pizza

A very big thank you to Dominos Southall branch for their generously and for showing their appreciation towards bank key workers. From the whole team at Santander Greenford.

Without a doubt I can always trust dominion for pizza with no regrets. I had takeaway most of the time and always pleased🥰🥰 with the food. Once or twice I have been to the store and staff was really friendly. It’s fast and quick service. Keep the good work team

Haven't used it for a few months I ordered a pizza and there was a blond hair in the pizza base put me right off

Service was quick and I did not have long to wait for it to be delivered. I was so tired and hungry I ordered one vegan pizza and one regular pizza. In the past I have found it difficult to avoid accidently ordering a vegan pizza. I was so hungy and tired that though I tried to avoid ordering a vegan pizza, it turned out that I had ordered one vegan pizza. I found the vegan pizza inedible. I looked forward to eating the other non vegan pizza but it tasted nearly as bad as the vegan pizza. It had tomato paste squirted in lumps on parts of the pizza which tasted as if I had taken a tube of tomato puree and squirted it into my mouth. And the base tasted undercooked. It was very disappointing but as I was hungry I managed to eat some of it and then put the rest in the bin.

We love hanging out. Yesterday we came to this superb restaurant which friends told us about. We enjoyed a lovely evening there with superb food and an experienced crew and a talented chef. We put this fine restaurant in our phone list and we shall certainly visit again very soon. We deeply recommend.

I frequent this marvelous restaurant many times as I enjoy the special air that is characterizes this restaurant. The staff is extraordianrillyremarkably loving and qualified. The service is impressively fast. Not to mention, the food you eat is exceptionaly good. I visited more than once and I was always delighted. The pay is modest. I highly recommend this restaurant to to everybody.

Today was The last time I ordered food from Them. Didint like anything , side fries usually undercooked

Exceptional and tasty food, I liked the mood the spot has, and the staff members were very friendly. I will definitely come back in the future.

Delicious and generous with toppings. Fast delivery too.

Pizza came quick, unfortunately it barely had cheese. If I wanted just dough, I would have stated. Don't recommend this place!

Nice pizza and a great customer service 🥰

I really loved their food. I always get good customer service there. The place is neat and the cashiers are always friendly. I highly recommend this place.

Rather than being apologetic and showing empathy employees at this branch is willing to Take back the food and refund than just acknowledging the fact that they got it wrong and would replace it with another leaving a customer hungry and fuming. Extremely poor customer service and staff behaviour.

Just ordered a pizza wings and a drink from Southall branch. Called at the store to make sure they got cheese on the pizza and the order right. The pizza comes without cheese and when I ring back the employee puts us on hold and is willing to take back the whole thing and refund immediately and doesn't seem apologetic rather than just replacing it with another proper pizza. Never encountered anything like this with dominoes so far. Thanks for making my evening miserable having to wait that long to get my order only to be taken back and refunded as this store certainly doesn't care about their customer.

We love to go out. Yesterday we came to this magnificent restaurant which friends told us about. We had a beautiful time there with great food and an experienced team and a great chief cook. We added this place in our phone list and we will no doubt go again soon. We deeply recommend.

Finest food, super friendly employees, always great vibes. They charge affordable pricing and the food quality is excellent. Keep it up.

I sent my friends to this restaurant with my highest recommendations. I visit this place often. This recommendation is always successful. The dishes they serve are great and the stuff is generous and cooperative. Whenever we visit this place we pass a pleasant evening. highly recommended.

Not really a dominos fan but they do tasty pizza here. very fast and efficient. Can't pay cash only click and collect due to restrictions.

Ordered food from here and it never turned up then I called them and they acting like they have no idea but the money came out !!

Greast tasting pizzas and sides, one of the best premium pizza delivery services.

The menu and service were ahead of my expectations. I absolutely loved the ambience of this place. Awesome place to take the family out for lunch.

Ordered a pizza for delivery, admittedly late, on the website. Called store to make sure all good, told no order registered and money would be refunded in next 14 days? Okay, move on, ordered another pizza, which was not very nice through UberEats. Then, to my amazement, a dominoes arrives?/ Sort your staff out Mr Dominoes, miss information cost me £20, cheers.

The counter staff was very busy, I thought on a busy day like that there would have been an help. I am sorry didn't catch his name, in respect of how busy it he was very courteous and fast. Many thanks as always great pizza. Thanks to all the background team too.

I have known this Domino's pizza shop give extra pizzas out to homeless after the shop has closed very good of them

did not get garlic bread,got given wedges,when i called they said they would send it but company policy they would need the wedges back, this made me laugh they must give them to the next poor person who orders wedges.I waited another 45 minutes for the garlic bread,this is the second time this shop has messed up and dont even apologise on both occasions. Not good considering the amount of money i spend in this place. 16/2/20 Once again didnt get wedges this is three times they have failed. Will not buy from here no more,terrible service.

This place always delivers. They serve fresh dishes for reasonable pricing, there is no waiting time even when they are packed.

I went in and ordered a pizza. The deal came with cookie dough and two drinks. I asked for deep pan and the guy said it would be classic. When I took it home to eat it. It was soo thin hardly any sauce or toppings on it. Really dissapointed in this service again. It looked like an anorexic pizza and it didn't taste that great either. No matter how desperate I am I will.not be buying from here again. Cookie dough was okay.

Great service and awesome pizza

I go to this special restaurant every couple of days since I love the special atmosphere that is exist in this place. The crew is extremely friendly and professional. The service is very quick. Not to mention, the food you get is excellent. I ate there many times and I was always delighted. The payment is modest. I highly recommend this restaurant to to all.

Very clean and welcoming restaurant. They offer big portions and for economical rates. I liked the meals a lot and the staff were very welcoming and explanatory. Will definitely recommend this spot.

Usual top quality pizza. Great deals on the app as well. Bargain !

Waiting too long for Delivery Very bad experience

Terrible service. Late delivery. The food was colder than ice. Called to inform that the pizzas are cold and late. Talked with the area MG and wasn’t bothered all I will never use this restaurant ever again.

Domino's in Southall is not just Pizza Branch but it's a store where a team like Family works Together. So go and grab your pizza . It Always gonna be 5 ☆ and they never Leave customer unhappy no matter what .

They’re always busy but the customer service is very poor

This spot is worth visiting. They serve large portions for convenient prices. Regularly neat and with fantastic atmosphere. I highly recommend this place.

Good pizza. Quick service and preparation. Can't really fault it

I have been so regular to this branch from few month, since last week the staff was wicked and annoying. After giving the specific instruction over telephone, they didn't deliver the wrong thing, also showed up with a card machine. Today, they just disconnect the call with any order confirmation.

Ok...but they did not tell me about any deals even though I told them.

Food is always fresh and quick. Very tasty and would recommend to anyone looking for a good takeaway.

Ordered over the internet. Web site could be more user friendly. Delivery in half an hour which was quicker than their webpage indicated.

Had cookie dough they took there time and I was waiting at the shop 20 mins is taking the Micheal Jackson bout it was tasty

Never ceases to amaze me! Always great quality

Ordered a veggie pizza for collection. Opened the box at home and was annoyed that the it had hardly any topping. Took it back.

I found the pizza A bit salty