Pizza Hut Delivery in Ealing

Very nice staff and fabulous people.Pizza was very very tasty and fresh with lot of cheese . Crust was 100 out of 10

We placed our order over the phone with Rishav and he was very very good! He ensured that our order was correct a couple of times and gave us the best deal to save ££ on a big order :) very very happy with his service and will be ordering with them as we usually do! Please give Rishav a shout out within the company!

Probably the worst Pizza hut pan pizza I have had. Ordered from here about 4 times. Every time the pizza has been dry and crusty due to the lack of cheese on any topping pizza. Even called and requested them to make sure their was enough cheese but still no luck. Management have probably told workers to reduce how much cheese they use as this is the only pizza hut branch with such poor pan pizza's. Avoid and just order from the next closest branch. You will honestly be better off.

Bad taste, low quality and greasy with stale toppings and super expensive. Terrible

AWFUL AWFUL AWFUL. Almost two hours waiting for a delivery, even though the estimate was 35-40 minutes. The app then updated itself to 'delivered' when it clearly hadn't been. Those on the phone clueless, and when the pizza finally arrived the box was open. Avoid this joke of an establishment at ALL costs

Southall Pizza Hut is the best!

wouldn’t recommend “Southall Pizza Hut”.

literally it was more than my expectation , Amazing n delicious 😍😋😋😋 just love it No words , Evryone must taste it once Highly recomended..!!!!😋

One of the best pizza I’ve ever had. I was really taken care of and the pizza was made exactly to how I want it. Quick and fast service but the BEST. Thankyou.

Food was amazing.Gagan was very helpful for choosing me the toppings and made pizza delicious

Great costumer service. Person at counter was well trained and pizza was delicious and well made. Will be coming back for sure.

Great food and great customer service by Nawab.good takeaway deals . Value for money

Best service. We always order twice every week :) On time delivery

Normally I order from hayes and I never got free dips but today I ordered at southall store and the manager Sam give me a free dips. Thanks a lots.

Very experience with this although food was good but the behave of staff is very ilm mannered

Excellent service by this branch , highly recommended. Driver Gurnoor very polite and efficient.

Walked in to try some of the new halal pizza, the place was filthy and stunk.. the Indian man behind the counter was foaming the edge of his mouth for some reason, just the white foamy spit there.. I was so put off I felt a public toilet would be cleaner and left. Was looking forward to trying the halal food but not here !

very fast Delivery and pizza is So good 👍

Disappointed to learn our local pizza hut has stopped selling normal pepperoni and regular ham toppings. I have no qualms with having the option for halal foods. But why take the option away for everyone else. Can't even have a different branch delivery because they route it to the nearest one. Will no longer be ordering from this chain

the pizzas are very tasty. We got three large different varieties and the manager Nawab was such a good help with the completing the order

Two pizza’s came without hardly any cheese. The chicken pizza and breaded chicken on and looked like it had been broken by hand. I asked for jalapeños to be removed and green chilli one one side and it was totally ignored. The cheesy garlic bread was so soggy. The pizza was warm and not hot. Called the Southall hut to ask for replacement and the lady was not listening to me and had attitude. Again sent the wrong pizza full of jalapeño which my sister has allergy to. Very disappointed. Pizza has not been enjoyed at all and Southall Pizza Hut customer service has been dreadful. I will be leaving a google review on them too.

Has a woman who can’t talk English and keeps hanging up shame it’s gone down hill now she thinks it’s funny to keep me on hold either she picks up or I’ll pay them a nice visit see if she hangs up on me shall we get another job ur skills it’s poor stuck to our rules

I have ordered pizza many times but it is always undercooked even though I tell to cook it properly.

I ordered thin crust but I got with the garlic crust. Both pizzas were extremely dry without much cheese. Utterly disappointed. I sent a complaint on 5th June after the order. No reply till date!!

Worste service ever,we order large pizza and receieve medium with worse taste ever I have in my life..

Pizza’s come with the absolute minimum cheese and toppings, your basically paying £20 for a thick slab of bread.

very nice tasty pizza , with great delivery service i recommend to everyone , must visit❤️

Josh was very friendly and quick service

I was there half past 10, I can see it was open but the staff was very rude and said that we are closed. I just came back form work and I was in a hope to eat something but,Now because of pizzahut. I'm sleeping without eating anything.

Food was very good and when we called for extra garlic sauce they gave us 3 for free! 🥰

Pizza was nice but wasn’t the crust I asked for

Its worst experience we order 2 times and they are saying we submit our order. But they did mistake we did not get our order n we have missing items please change your people over working their

We have had issues in the past but what can I say customer service has really turned this place around. We had an order with missing extra toppings. Called customer service they profusely apologised and said they will send out the affected pizza and complimentary snack. Food came within 15 minutes with bonus Pepsi bottle and garlic bread in addition to the one pizza that had a missing extra topping. Thank you for going above and beyond to deliver customer satisfaction.

Dadan was excellent ! The best customer service I’ve received . Polite staff , good pizza deals on collection , can’t go wrong !

Worst of them all. Waiting way over the time the said. Cold food, bad ingredients, taste off. Bad service, the double toppings should be as the procedure and training says ( I know how many slices of topping should go on a large or medium but I m not here to train them ) when you call no one tries to help they point in different directions. Other huts are better and I live closer to them but for some reason the website chooses this hut for delivery. 3 different occasions over last year and half and nothing changed is getting worse than ever. Please avoid this hut. Hopefully things will change.

Quick, helpful and friendly service. Coeliac UK accredited so was able to order a gluten free pizza which was delicious and only took 15 minutes. Thank you team 🌟

I had a disappointing experience at Southall Pizza Hut. Despite ordering a meal deal, only one pizza arrived after 40 minutes. When I called to address the issue, the manager, Bhavik, was rude and insisted on sending the missing pizza only if I returned the first one. The pizzas eventually arrived after an hour, but the customer service left much to be desired.

Ordered 3 pizzas, order was initially meant to reach us by 6.20pm-6.30pm, then they stretched it to 6.40-6.50, then again changed it to 7pm. I placed my order around 5.30pm, tried calling the branch was on hold for ages, then they cut me off. Called again same thing. Then I got the update on my phone my order has arrived when the driver wasn't even on my road. Was getting set to go the the branch got to the door and the driver turned up. Food was luke warm at best. A few weeks prior they said we hadn't paid and caused unnecessary stress at the door step, even though we had paid online (without payment you can't complete the order). Drivers on both occasions were clueless and seemed to play dumb. Absolute trash service I can't believe these guys are employed/the branch is still running. Won't be buying from them again

Worse Pizza Hut to ever exist I can’t believe the managers are ridiculous and can’t even speak English. A staff called nawab is very unprofessional and rude when it comes to service he literally ruined the toppings while cutting the pizza used his bare hand (no gloves) and just picked it up and put it back on top and he speaks in his own language while serving customers and the worse thing is when they burn your pizza edges the just use the garlic powder to cover it up. Extremely poor service and I do not recommend people to order pizzas from here .

Ordered margarita and received pepperoni. Completely wrong order. No one picks up the phone. Place should be shut down

The worst pizza hut ever! My brother placed an order over the phone for one texas meat pizza and one chicken supreme. Order arrived an hour later with both texas pizzas which is not what we had ordered. The delivery man was silent and just stood there staring at my face which was ridiculous and a bit weird too. We called up the southall pizza hut branch to report this issue and the man said he will send out the chicken supreme. Another hour later, the pizza arrived late as per usual from southall and they gave us a supreme pizza which had beef and peperoni on there. I don't eat beef and that is not what we asked for so we called up again to complain and the man who said his name was 'prabkitkatleen' said we ordered a beef pizza. How ironic. The delivery man who was the same as before stated 'I don't know what you ordered on the phone', of course, to cover up for his southall branch, nothing new. He again stared at my face and was clueless. All I can say is Prabkitkatleen was rude and did not understand a single word of English. He said he was the manager but was extremely rude and accused us for ordering a beef pizza.. very interesting experience but all I know is that I shall never be ordering from this dodgy pizza hut again. Please be aware, they do not understand English, they speak jibberish and talk about their customers to the drivers in front of us! No professionalism and of course an expected terrible service as per usual! So thank you Prabkitkatleen for sending us the wrong pizza twice! I do hope you learn to understand customers better in the future! All the best!

Hi I m vegitarian and I have found some un appropriate things in my vegitarian pizza.

Didnt provide sauces with the pizza and forgot to bring the drink the first time. But driver went back and brought it

Last week I ordered a regular pizza with fries and said it will take 20 minutes. After that, the delivery didn’t arrive at my house which I been waiting for yourselves therefore this was the worst service ever. Don’t recommend this Pizza Hut!

I’ve been on call 57 minutes on hold still going and they have not picked up I refuse Pizza Hut southall from now onwards I rather use tops pizza or pizza planet southall.

This Pizza Hut is terrible, why do they leave you on hold for 10 minutes answer then ask what you want then put you back on hold for 10 minutes 😂 Just go dominos their service is way better the staff here are rude and deliver your pizza with the cheese hanging off and crushed on the roof of the box

Called pizza hut today to place an order but the bloke who answered the phone was extremely rude, asked about the offers and he wasn't interested in speaking at all, and he hung up! No customer service at all absolute disgrace!! Will not bother with pizza hut again

Didn’t send my order according to what I had requested

The food was overly cooked and why don't they use GPS like other fast food restaurants?? I told them to call when they arrive and they just arrived and didn't call, I wasn't the one to collect the food. The garlic bread was too stone hard and the pizza wasn't delicious at all. Won't be ordering from here again, due to their inept service.

Food was fresh and yummy. Thank you.

Delivery women was very polite Provided very good delivery service Food was very tasty and fresh Enjoyed very much Will definitely order again!

Not nice thick base with lots or oil and grease! No taste at all and garlic bread is very brown and hard.

Consistently pizza was very tasty amd yum with great variety of topping , the staff was very well behaved and she had deliver my pizza even in rain it was fab

Very badservice staff don’t know how to speak with customer 😡😡

Excellent service and received in great condition many thanks

Georgiana is very nice person...she talk very nice with customer.

They dont respond to u when u talk and talk to each other instead of serving consumers i would not recommend

Spent over £45 here. Ordered a few pizzas, saw the driver shoot passed my house on my CCTV. when he returned I opened the door while he was getting the pizza out to find that he was engrossed on his phone using swear words involving mothers and sisters in indian to which I had to hear till he saw I was there. Pizza was only luke warm, soggy and fairly tasteless. WOULD NOT RECOMEND !!

Really bad service and all the staff ignores you!.

Over an hour late. Driver called said he's outside my address. But he was ad the wrong address. I called pizza hut South Road Southall and was put on hold. Driver returned with my order with missing items, cold pizza and sides. Absolute shambles. This place has gone down hill. Save your self time and hassle and don't order here. Better service elsewhere.

Very angry it took over an hour and a half to get to us

Worst place to order pizza. They always run out of things and their size of portions of sides are smaller then any other Pizza Hut

where is my order if hasn’t arrived

Food has not been delivered but app says enjoy your food…!!!

Food was not good and fresh.. very dry pizza .. disappointed first time

There was barely any cheese on the pizza just lots of tomato sauce. No flavour Really disappointed

Absolutely ridiculous, they get the order wrong, they dont deliver the ice cream that comes with the cookie dough and say it is out of stock. Extremely rude management team, the area manager (Soni) has no customer service skills whatsoever, blaming the customer for their wrong doing. They then go on to attempt to rectify the issue and deliver the same WRONG products along with a pizza that I cannot eat- I ordered veg and they delivered a pepperoni. I surprised that this is even allowed and head office haven’t been involved yet, absolute disgrace to the Pizza Hut brand.

Cold food. No taste bland pizzas. Forgot my dip

Foods as good as any, but the customer service is amazing, great drivers such as Haroon always delivering on time.

Ordered a cookie dough which is advertised with ice cream, who eats a cookie dough without an ice cream, unprofessional staff don’t know basic customer service skills, leave you on hold for an endless amount of time!! A massive p*** take

Absolute cons this place ordered a desert that did not come complete. Was told they had run out of ice cream . Took full money and we ended up throwing the desert away as it was not made well either. Awful service awful food overall stick to dominos

My food was over an hour late I had no communication from the restaurant I had to contact the restaurant and I was told it’s gonna be a further 20 minutes Julian happy with the service I received today I shall not be ordering from Pizza Hut again

Ordered 8pm delivered 9.30pm when service delivery time frame stated was 25-40mins

Great food excellent service very professional & polite courteous driver 5*** Harun

Raza! Great amazing service. Nice warm food. Caring and polite.

Sent WRONG PIZZAS not even sent sauces order , poor management and poor services , had this behaviour before too , Suggestion: Management Needs attentions

The driver actually delivered with a smile rather, the order was correct and arrived hot!

Food didn’t get delivered. Didn’t pick up the phone either

Well order from South Road Southall at 15.05 told would be 35 to 45 minutes still waiting 1 hour later when calling to enquire was cut off 3 times when finally got through the manager was rude and said it was on its way thier only saving grace was the food was hot

Found hair in my garlic bread, they offered to send a replacement which never arrived. Disappointing

I called and spoke to a man called Imtiaz/Emtiaz the manager, half way through the conversation he hung up the call. I tried to call back about 6 times. I heard a hold tone and then he would pick up the phone and hang it up as we heard him putting the phone down. After many calls I confronted him and he said ‘we are busy’. Asked him if that’s how you treat a customer and then he said ‘do you want to talk to me about something or what’. Disgusting behaviour and should not be a manager. Be careful before you go to this branch

I didn’t want to give this kind feedback, but I’m very disappointed as it is my bday treat, i ordered my food at 7:30 pm and got delivered at 9:05 pm, and food was cold as well , we didn’t even eat that food, because it was so late. I expected a high quality of service from such a reputed restaurant. 👎🏻👎🏻👎🏻👎🏻

you will be better off eating trash than whatever they give you here. doesn't even deserve 1 star

Gave food to someone else, but afterwards delivered the food which was banging

Quite a nice pizza deal for a good price however over an hour wait for delivery even though I live less than 10 minutes away is a bit unreasonable

My salad and drink did not come when I paid for them I don't expect pizza hut to short change me

Don't taste like pizza. Horrible

When I rang them to get a delivery direct from them they said they only had one driver so then I went through just eat and even then it took 45 minutes for the order to be dispatched. Waited in total 1 hour 7 mins.

Haroon was a great delivery driver and very kind. He delivered our food very quickly and efficiently. Thank you!

My fault, I ordered pizza. Forgot. They called me but i thought it was some next guy on the phone and blocked him. Call pizza hut later to ask wheres my pizza, they told me they tried calling me. Thats when it clicked, duh. I apologised for wasting their time but they re delivered fresh pizza to me. I did offer to pay for the new batch but they were really nice.

Its ok. Only a pizza like any other

I usually order from this branch and I always love the quality and taste of the food. For my last 2 orders, Haroon (the delivery man) delivered my orders and I’m very impressed because I received my orders earlier than expected and the food was warm and in perfect condition.

Food arrived cold. Paid for bbq sauce and didn't get it. Took well over an hour. When I called they said 15 mins which was more like 45. Won't be ordering there again.

I ordered three cookie doughs and a pizza. When arrived there was no ice cream, after a phone call this was resolved but after having waited for quite a while for the order to arrive, I then had to wait even longer for the ice cream. The pizza was specifically ordered with a crust without garlic, however the pizza came with a garlic crust. By the time I realised this the kids had already started to eat it, therefore the restaurant was not informed of this mistake. The biggest disappointment was the cookie dough, it was burnt and did not taste good, unlike the dine in pizza hut cookie dough which tastes totally different and is always very enjoyable. Sadly, the cookie doughs went to waste.

Had a problem with my order, a new pizza was delivered within 15 minutes with no issues. Special thank you to Haroon the delivery driver and Raheel in the restaurant.

Amazing service by Raheel. Thank you so much.

I always order from here, they make pizzas really very delicious and crispy . Most of the time I faced a driver who’s name is Mandeep Singh, who behaves very well. I am really highly impressed by their work.

Food ETA was 6:45pm. 7:30pm no food. When I called they told me the driver delivered to the wrong address. They offered B&J ice cream for free as a way to apologise and make new pizza and it would be with me in 20mins. 8pm, no food. Chased again, they said 2 minutes. 8:30pm I receive my food. Wrong side order as they ran out of garlic bread, didn't bother to call to let me know. Ridiculous customer service, ice cream was melted, no apology from the driver. My 3rd time ordering from this branch and I will never order again from here. Absolutely worst customer service.

Harron was very polite, professional and I was very impressed with his customer service.

Thank you to Haroon who delivered my Pizza