Domino's Pizza in Dudley

Love to order more and more of Domino’s Pizza..It just tastes Yumm

very tasty pizza, fast and friendly service

The service was quick and the staff were friendly

Terrible place do not order! I ordered £27 worth of food that didn’t arrive, had a lady phone me at 12am to ask why I’d reported my missing food!! (She’s extremely rude and needs firing for her customer service)And now after multiple times contacting dominos they still haven’t refunded my money even though I had the manager sending me an email saying there was a system fault and they didn’t receive my order and that I would receive my refund within 3-5 working days… it’s now been over a month (order was in JULY)do not waste your money with this company they have STOLEN my money and now no one is getting back to me. Absolutely disgusting would never recommend or return!!!

I had delivery and it was the best pizza I've ever ate I suggest to all the pizza lovers

Best pizza and quality as well..I eat becuse of quality and offers

Everything was good and hot and nice food always

whenever i go to the dudley dominoes there's always this rude woman working there, she's absolutely vile and completely scams you out of your money. she purposefully waited until the lunch deal ended which apparently ended at 4 (doesn't state this anywhere) to serve us and overcharged us a random price that made no sense. we tried to understand and she was just blunt, rude, and made absolutely no sense, she just made up random reasons. on another occasion she tried to charge me for tap water (which is legally free) and argued with me about it, then another man came to the till and asked what was the issue and i said i needed tap water as i was coughing a lot and he just gave me a bottle of water no questions asked. i am unsure of this horrible woman's name but she has brown skin, dark hair and a very miserable look on her face!! i do not recommend.

Amazing quality pizza thanks for your service

Best Domino’s Pizza in Dudley you tried the rest now tried the best Domino’s Pizza 👌

Ordered in store, watched the 'manager' who I assume was manager because his cap was covered in badges, coughing all over the place, I refused our order! Refused to accept it and walked out! Utterly disgusting and I will never make a phone order or Web order again after witnessing this in person! All employees speaking in a different language so couldn't understand what they were saying about us or other customers! Put me off dominos for life, and your delivery driver got food from elsewhere!

Muskan is very friendly towards customers and she always provides the best deals for me when I go to collect my food she’s gorgeous too.

Made an order for collection. When I went to pick up my order I was served by Muskan who provided excellent customer service and spoke to me in a polite manner

This morning me and my friends went to domino’s and the first thing we saw was the poster for the new cream egg cookie and when we walked in to order, the manger was very polite and very respectful and she gave the food perfectly.

Harleen was so nice 👍 really happy with the service and Pizza ! Thanks

Don’t usually order pizza from dominoes but I decided to order from the local dudley branch. I was very disappointed with the pizza which was very salty. The cheese was burnt, and too much sauce was used on the base.

Last night i called this branch 4 times And the girl was picking my calls and just hang up call on me When i ask her for order pizza Felt so rude She is such a bad mark on this branch and brand

The pizza is very good. It can be customized and is delicious. The dough is also very good. The price is acceptable.

I order 15 minutes ahead using the app for collection, and it's always ready by the time I get there. Only ever got my order wrong once (which is pretty good going considering other restaurants can't grasp that I don't want cheese) and as soon as I mentioned the issue they was quick and happy to replace with a fresh pizza.

Very tasty food and friendly staff

Pizza was just ok wasn't the best I've been to better dominos near me the nacos where burned just wish the dominos near me was open till late as I wouldn't be going to Dudley again I asked for Chicken on my nacos but I was given just plain wasn't happy couldn't be bothered to drive all way back as nothing will change when you complain but what you can do is not recommended the place to your friends or family

George is one of the most quickly delivery thank You George Bless You

Good pizza, friendly staff but delivery time can be a bit long.

Delicious. What more can I say? That's the reason this pizza place is the more recognised pizza experience.

You won't get a better Dominos than Dudley. Perfect pizza everytime, friendly staff and lots of great deals too. Kingswinford is my local branch for delivery but i'd rather collect and get it from Dudley where you know you're guaranteed a good pizza.

Never buying anything from this branch, me my partner and friend nearly died yesterday after spending about £45 on pizza and bbq wings we didn’t get to watch Liverpool vs Madrid play as we were all vomiting none stop, still having stomach pain wft. It can’t be a coincidence for three people to be all vomiting and having a serious stomach pain. This branch need to closed!

Order number - 453016768 made on the 6th of April, ordered a pizza and was delivered and was obviously dropped, flipped over etc as all the topping were in the corner of the box and was also cold, not normally like this from our local Domino's. Informed Dudley branch straight away and they said it would be refunded and apologised, they did offer to make a new one for me but it was already late at night and i wasn't prepared to wait another half an hour+. Sent pictures off and informed both customer service team and tried to get refund from Paypal. Dudley branch / Customers services have still not contacted me at all, where as Domino's refused via paypal and said this is a branch issue. Never had an issue with Dudley before but this hasn't been handled very well. Waste of money!!

Very bad customer service I phoned them and try to order my regular pizza and wedges what I order every week from them but they always try to over charge me for that and this time they did same and my friend told me I am the area manager mate u r area manager for your staff not for customers I don’t want to say anything wrong word for him but he should not be a manager that’s all what I think he don’t know how to deal with customers normally I order from them every week but I will not go there again 👎

Have regularly ordered from the Dudley store and have always been pleased, that is until this evening, as I opened the door the driver complained he knocked three times and I hadn’t opened quick enough. His tone caught me by surprise I certainly wasn’t expecting that. I think it’ll be a long time before I order from them again. Oh and he wasn’t waring a mask.

Ordered a pizza last night, as my baby daughter was poorly and didn't want to make noise cooking to allow her to sleep, thought ill order domino's. Left instructions to "knock quiet please, sleeping baby" was pizza arrived late and the driver banged on the door. Got the pizza and she had woken up. Took over 30min to get her to sleep again, by that time pizza was cold. Called up to complain no answer, called again and explained why I'm annoyed and was hung up on. Complained to customer service and was expecting a call from the store. They called today whilst I'm at work so obviously I can't answer my phone. Terrible customer service from them, staff are a joke. Will be taking it further and expecting a refund... My advice would be go to pizza hut, staff are so much better and they can all read English. I'll upload the photo of the instructions as they are in block caps and not hard to miss.

Not happy- with an order of over 20 Pizzas and 20 Sides- given 24 hours notice - order value £244.46- factory pf workers waiting for them to come at 1pm, for them to turn up at 1.40?? Not good enough at all

FRIENDLY STAFF REALLY GOOD FOOD ^^

Food is tasty and I'm really glad it's halal. Only thing is, whoever picks up the phone needs to use simple etiquette, please and thank you would be nice, as well something other than a monotone 'hello' when answering..

Disgusting service, I ordered a meat feast pizza without mushrooms due to an allergy. Called the shop to ask for a replacement. Woman was rude and spoke very poor english. Said I’d need to speak to head office. Pizzas were cold and had to walk 1/4 mile to meet delivery driver who couldn’t be bothered to find address, even though I’d given instructions when ordering.

Very very disappointed uncooked pizza also too much sauce when I called to store don’t understand English 👎👎

Please hire someone who can speak fluent English that answers the phone call. Many thanks

Excellent customer service, food was delicious as always and delivered on time!!!

Quick delivery and easy to order

I normally pick up a pizza from this store once or twice a month. The store is very clean. The pizza is very good. I normally order online and pick up. The only problem is parking, usually it is difficult to find parking directly in front of the store. There is a McDonalds carpark next to the store but I feel it is cheeky to park there especially if you're not buying anything from there.

Rip off merchant huge crusts around the outside happened twice now I'm talking inch and a half easily thrown together nothing like the quality you'd expect for the money you get half a pizza basically

The pizza does taste absolutely amazing here..a big chain doing big things 🔥

You know what you get with dominos. Good quality pizza slightly over priced. But even during the pandemic theyve handled serving and delivery very well.

Would give this place 0 stars if I could. Ordered my food last night , upon the driver taking our food out the car, I noticed there was a pizza box missing , I questioned this and I was told he can’t do nothing about it so ring the store. I rang the store immediately, less then 1 minute after he left, as I was ringing the store I noticed the entire order had someone else’s address on there. So now we have the issue of someone else entire food order in our household with the virus risk ,my husband is coughing and spluttering in bed with symptoms prior to ordering . As I ring the store they tell me the driver is heading straight back to swap the food, so considering he couldn’t of been 1 minute away it took him 18 minutes to get back! Was he swapping the food from this other persons house to mine? On the phone I stated I will be throwing the other persons food away so the store cannot try and still send it to the house and will have to send it fresh, to get told ‘no no no no give us the food back we will throw it away ourselfs’ hmmm strange!!! As the driver was taking so long to get back to me with the correct food I rang the store back and said is my food coming from someone else’s house because I don’t want it if it is with the virus, to be told ‘I’m not sure’ so I spoke to the manager who couldn’t do nothing but stutter and give answers that don’t make sense! The 2nd driver arrived and I questioned him as too wether my food he was delivering now was fresh from the store or this other persons house, as if I was I did not want the food as anyone could of opened and tampered with it the same as we opened there food, I again told the driver I am throwing the other food he’s welcome to see me do it if he wants to know I’m not eating it, for him to beg and plead for me not to throw it as he would himself at the store!!!!! I wish now that I threw it reguardless. I will be taking this further to trading standards and environmental health!!!!! DISGUSTING

We've ordered a Domino's pizza once a week, every week over the last few months. They always arrive nice and hot and on time. The only problem that I have is my clothes are getting a bit tight. Maybe my wardrobe is shrinking my clothes.

Constant noise from staff yelling/Revving car engines/loud music, no regard that they are parking right under a residence. Including their constant reckless driving in/out almost running me over on 2 occasions. On 4 occasions staff asked me if I live here when I’m minding my own business taking out the bins. They aren’t key workers and making quarantine very awkward. It’s getting hot and only dreading the noise from having to keep the windows open. Disgusting

My pizza arrived an hour and 15 minutes after ordering. It was stone cold and had clearly been dropped. As i do actually prefer pizza cold i decided not to bother dominoes and to shut up and eat it. But it tasted extremely off and the last couple slices went in the bin. I wasb then up all night camped out at the toilet with food poisoning.

Tasty pizzas. Delivered on time.

Good and quick (~10min) customer service. Really good pizza. No complaints.

Buona la pizza, però negozio troppo piccolo per mangiare...

cant knock the food at all , price is a bit steep but if you collect you do get better deals

Think the Pizza here was nice but can be expensive. Alot of local takeaways cheaper and just as good in the area. Me personally think it's the brand name that brings in the customers.

It is shown slightly in the wrong area, it is high street not Union street. It is only round the corner by the other shops that carry on from the center of Dudley. It is open late but varies some times, bit hard to park for pick up. There are 2 stool seats inside & bar table if you are waiting.

Loved it! Really tasty Pizza, Quick service and very friendly staff! Highly reccomend this store!

Used this place for a number of years but the last 4 times I've been here my order has not been correct so I'm now looking for a new domino's location

Awful i ve never posted a review before but felt i had to this is not dominos as i no it be warned

Terrible service women on the phone extremely rude and need staff that can speak and understand English not impressed at all and still no pizza waste of time

3rd time in a row I've ordered and the pizza has come with one of my three toppings missing... I live 5 minutes away from the shop and yet it took 55 minutes for my pizza to arrive... after calling to tell them my order was incorrect I was told it would take a further 30 minutes for my new pizza to arrive, 25 minutes in and I'm still waiting. :/

Used to be lovely, but changed the sauce and cheese which has caused my son to have a very bad allergic reaction... Beware!

Have always used this dominos but last 2 orders have been awful cheese pizzas with either hardly any sauce or cheese n the base is that thin its like cardboard the wedges aren't cooked all the way through n the dough balls are a mess better staff in the kitchen are definitely needed

Ordered from here first time last week and everything was perfect, delivery driver was polite and very prompt food was tasty and hot, I forgot to order a drink and Called to see if there was anything they could do, unfortunately all the drivers were on the double deliveries so I couldn’t get a drink, but person on the phone was very polite and helpful, ordered again today for me and my family again everything was absolutely spot-on, delivery was fast. food was tasty very satisfied keep up the good work guys.

First time trying to order staff didn't know what the meal deals involved.Then gave address said they couldn't deliver even though only down the road then put the phone down on me very rude staff.

Always delivered on time and consistent with whats advertised

Always on time and driver have great customer service

Love the new Cheeseburger pizza, but had to ask for it without the gherkins (just like I would with a cheeseburger!)

We alway receive our pizza in a timely manner and very hot. It is easy to order, never been to collect, so cannot comment on the premises. Excellent choices and often they have special offers. First rate

Food is good from here. Brought food for a friend. The staff although rushed handled it with professionalism. I did find the wait was longer then expected but being a Saturday evening I couldn't really complain as the orders were coming in thick and fast. If you order on a weekend please allow for more time due to busyness

wonderful pizza and good deals when collecting. kids love a little pizza when trekking around Dudley

The place is disgusting messed up my order charged me more than what It come to the staff used bad language to my 13-year-old daughter I will never order again Dudley dominos no good if I could give a 0 I would it wouldn't let me price has got me mad it needs shutting down or staff what speak English

It is a very nice place to go if you want great pizza along with friendly staff

Always quick delivery and the foods so tasty.

Usually pretty quick, really friendly staff.

Good service and great products

Great to order on the app, great concept of how it shows you the order being processed.

Good cotumer sevice and helfful staff

no good and not friendly service

All Pizzas are handmade then and there

Disgusting customer service i have been on the phone back and fourth to get my money back because i ordered a pizza waited an hour called them up they said they hadnt recived the order i have an order number and confirmation email. Got hung up on by the manager now i need to phone the head office just to get my money back.

Good Dominos, quick service and usually good quality food. Previous issues were corrected quickly and at their expense.

A menudo pedir una pizza para llevar desde aquí en línea. Siempre llega caliente y a una media hora de ordenar. Los conductores son educados y amables. Fuimos a la tienda una vez para recoger, pero tardaron más en llegar que si yo había pedido ser entregado.

Had some and think its best ever not as dear to ecspecially if youve got o2 priority

The only reason I have given this place 1 star is because it wouldn't let me give it a 0. Whatever whenever you order I guarantee something will be missing. I called to tell them and they're response was we are busy I'll send it tomorrow. The manager and area manager have no customer service skills. The food was cold. Pizza Hut is just down the road and we never have that issue.

Friendly staff and this Dominos tends to offer 50% off discounts quite regularly so worth an ask this runs until January 2017 HWTKLPYE

Can't complain, always fast delivery and hot pizza! Good deals on lunchtime too when you go in store.

I ordered the cookies and they were completely burnt and rock hard! But the pizza was nice

They cant compete with Stourbridge pizza! Was more pepperoni on the Stourbridge one hardly any from dudley !

It's always difficult to review somewhere that you've heard bad things about but this is my local Domino's and I've never had an issue; food has always been good quality and staff have always been fine.

As long as get it delivered, it's a decent place to get a pizza. It's one of the only 2 good places to get pizza from when you're sober(ish). **** from me...

Very bad customer services. Not bothered attitude very rude. Pizza is nice customer service awful

placed an order had to wait over 2hours was not even given a fair reason when complaing to the manager tom cant even speak english properly then once other manager was on phone mandeep the bastard chould not even be bothered sounded half arsed on the phone i had already paid for the food been waiting for ages but kept on saying it should be with you took the piss. Once i thought i would give them another try ordered a vegi supreme because i dont eat meat sent wrong pizza ok so i thought fair play every 1s not perfect phoned them up said they would replace it sent other pizza wrong again got fed up at the end bastard would not even give a refund after 3 times the bastards had COCKED UP THE ORDER DO NOT ORDER THE MANAGERS DONT CARE THEY ARE BASTARDS MAKE SURE YOU GET YOUR PIZZA FROM ANOTHER PLACE

Dominoes should be ashamed to have their name above the door. Probably the worst pizza I have ever tried. Such a shame really because Dominoes are usually pretty good.

Bad service. Disgusting taste. Doesn't worth a penny