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2.0

Based on 22 opinions finded in 1 websites

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Nº 288 in 308 in Mole Valley

Nº 7 of 8 Pizza & Pasta in Mole Valley

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor222.0

comment_iconOpinions

Amazing pizza! Whenever you want an easy to find, tasty and spectacular pizza, dominos is the place to look. We've never regreted it and have had Dominos several times. Get here quick!!! 😋🍕🍕😋

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Chris7851 . 2021-01-30

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Ordered from this branch 4 times total, 3 times very disappointed, pizzas really really poor, overcooked, barely any cheese or toppings and delivered luke warm although store is 5mins from our house. I will never order from here again and would recommend you do the same to avoid disappointment. This store needs to fix up big time or they wont last long considering the current climate. I hope management read these and learn a lesson and learn it the hard way (You done get many chances in business)

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Ismail S . 2020-12-13

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I am blown away by the service provided yesterday. I ordered over the phone and they where extremely helpful. The food arrived within the specified time and it was hot and fresh and had lots of topping. Can’t wait to have it again!

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Travelqueen . 2020-08-24

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Unfortunately the pizzas had very little topping on them and were luke warm on arrival. Usually dominos is a treat, but not this time. Will be a long time before we go for a repeat.

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Stibule . 2020-04-04

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haven't had a pizza delivery for years as so often disappointed. We were both running late so decided to order online, the site kept us up to date with the order and when the pizza got to us it was hot, the food was exactly what we ordered and the flavor was lovely, we will order from there again and well done for getting a hot pizza to us

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creeky2018 . 2020-03-26

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Like many others, Don’t use or order from this Dominos. Ordered a pizza but changed the base sauce. Still delivered the wrong pizza, when we phoned up to change, they refused to deal with the problem,saying it’s Saturday and we’re really busy and ended up blaming us! Even though the paperwork / label on box had our order correct order!! Useless!! Prefer Papa Johns anyway and you get better service. AVOID THIS PLACE!!

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118fredj . 2019-10-26

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U live close to the branch but this didn't stop then getting lost and taking ages to deliver two medium pizza. It was horrible, dry, totally lacking topping. It was so revolting we dumped both pizzas and went to the Indian, which we got starters and main for half the price of a pizza. Never using them again this was their last chance

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Marky M . 2019-07-14

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Has to be the worst Dominos I have ever dealt with. Abysmal customer service. Food either never turns up or is cold. Do yourself a favour and order pizza from somewhere else.

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MMP76 . 2019-07-14

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Wow what a joke. Pizza was out for delivery after 20 mins of ordering it finally turned up 1 hour 10 minutes after ordering. And guess what it’s cold. Phoned and complained and now waiting a further 45 minutes. Fast food my a...e But it’s ok they gave me £15 off my next order. As if I would be ordering again.

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997jaydub . 2019-03-15

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Decided to order from dominos as they have a ‘grand opening’ and waited 50minutes for it to be delivered to find that the pizza box had been squashed by obviously being at the bottom of the pile and the toppings had all come off on the lid. The delivery driver was apologetic but when I rang the store they didn’t seem to care much and just said sorry.. So having to wait another 45-1hour wait for the pizza again. Won’t be using this store anymore, thought it be would good as they have had a refurbishment and all but no.. waste of time. The pizza we order was a brand new one too and it was just horrible where it had all been squashed.

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Em1019 . 2019-03-08

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I'd forgotten how over priced & often under cooked these pizzas can be. I opted for a half and half. Half was actually nice, although under cooked, I put it back in my over for another 5 minutes to cook the ingredients on the top a bit better. The other half of the pizza was just 'meh' ingredients chucked over with no care & (hopefully) lots of pineapple juice meant it was very soggy & there was no saving it.

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Oliver E . 2018-05-28

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If you read the reviews on here you would probably never touch Dominos Leatherhead. However we have used them for kids parties over the years, the most recent being this month, and the service has been great. The online order process is simple and flexible (add/subtract toppings) and we had 6 large pizzas delivered hot to the door within 30 minutes. The order was 100% correct. Lets face it the prices are ridiculous, but with a 50% off voucher you can justify it. I wouldnt normally review a take out pizza venue but the posts are pretty negative and its useful to know in my experience they are good. If they ever let me down I will report back....

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JP99MA . 2017-12-03

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Waited an hour and a quarter for a cold pizza, phoned to complain and wasn't even offered a new pizza. I said "I ordered a pizza because I'm hungry, can you send me a hot one?" I was then told it would be one and a half to two hours, probably for another awful stone cold pizza. Will order from Topps from now on

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darkgrin . 2017-11-17

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If I could cancel I would. My children and I have gone way past hungry. Feeling extremely annoyed. This is by far the longest I have ever had to wait for a food delivery, and I will never order from Dominos Leatherhead again. The good news is that there is loads of choice locally. According to the tracking system, it's been in 'quality control' for the last 30 minutes. Oh, I can't wait to receive a cold, rubbish pizza after 2+ hours of waiting.

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Rinders . 2017-11-11

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Over the past year Leatherhead Dominos has declined dramatically. Pizzas take over and hour sometimes to be delivered and arrive like warm or cold.The quality has declined,in one instance the so called meat feast had four small pieces of meat. The pizzas toppings compared to other branches are sparsely covered with ingredients. My advice is don't waste your money.

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Marky M . 2017-02-24

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Lack of staff means slow service, cold food and rude staff!! Waited 1 hour for food (i live less than 10 mins away) got here stone cold and were offered to send out a new lot but would have to wait anouther 45mins . It was 9pm by this time so was not happy to wait any longer. Was credited 25£ for next order. Ordered few days later, same sloppy service and cold food yet again!! Next time i will use pizza hut !

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aawW4279RO . 2017-01-02

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I used to enjoy a Saturday night with friends over a Dominos. Leatherhead is just awful, I don’t know when on why they got so bad, the food is not good, the pizza looks like it has been chucked from one side of the room to another, bounced off the wall on to the floor and then put in the box, the potato wedges are always cold. It’s never good and they always forget something off the order. I use another pizza place now and would not use Dominos Leatherhead again.

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Olivia T . 2016-12-29

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Ordered 6 Pizzas for a party yesterday- they delivered outside their normal area, on time as requested, piping hot and very nice!

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T1829HZjohnm . 2016-12-29

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Nothing much really to say, its a Dominos, service delivery to the hotel was within 30 mins, arrived hot and as ordered

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ankersandrew . 2016-10-03

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Not very good, typical dominos 1st bite and all the toppings come off at once, cold and late shoul of read reviews. Would not recommend.

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N8912CSjasont . 2016-08-22

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Just your typical dominos. Unhealthy food needed fast. Service standard. Not sure what else I can say.

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Joebrum1 . 2016-02-09

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I ordered a pizza from Dominos, it arrived almost 90 minutes later and it was stone cold. When I rang to complain I was told that my order had not been prioritized because they had received a bigger order 10 minutes after mine had been placed. So my order had been cooked but was left on the counter for an hour. I asked for a refund which I was promised. They failed to process the refund and I only got my money back via my credit card as the good were not fit for purpose. I will never use Dominos again as the food and customer service is truly appalling. It does not pay to treat customers like dirt

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MRD105 . 2015-11-10

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