Domino's Pizza in Ashford

What if someone hasn’t got access to a bank card due to losing it or left it at home, don’t have apple pay? luckily i live around the corner and was able to get my card but If it wasn’t for my son i would not have ordered he was feeling poorly so he wanted me to get him some pizza but staff said they don’t take cash only card payment policy since covid well it’s been 3 years since covid and it’s legal tender?but they reject it because it’s got germs, sounded absurd to me as I didn’t see the staffs wearing any face masks or any hand gloves and when asked that it is legal tender it should be illegal not to accept and are they planning on reinstating the cash payment policy anytime soon staff rudely said if the owner doesn’t want to change the policy he doesn't has to and he has chose not to like really?i think they need looking into by someone official if they can legally do that or not clearly ?

Very clean store, polite staff, good hot fresh food. Great experience. Well done Domino's Ashford 🥰

Fast delivery And if you like the bbq chicken pizza you must try the bbq chicken wrap omg it best thing I can't eat a full bbq chicken pizza but the wrap is just perfect it so delicious It a must try and also the cheese burger chips are the best if you like gherkins and red onions it is the best

Don't take cash ( legal tender )

Awful experience. After receiving the incorrect order, I called the branch where I was then immediately told that I am "wrong" and that the order was correct. The man answering the phone was extremely hostile and condescending. When I tried to explain what my order was the individual, stating the exact ingredients/toppings, he hung up! Honestly, there are so many great local pizza spots in the area, don't bother.

The food was awesome. The service was prompt. The atmosphere was a little hot, and little wonder is preferable to order online to walk into buy.

Only takeaway is available...The main proplem is there is no customer parking.

Ahhhhhhahahaha tried telling me they delivered when they didn't. Thanks. Retards.

Staff unhelpful even at the back kıtchen -delivery guy ın kitchen so rude never back again l can’t believe service unprofessional ot is happening 2 times before

Unprofessional service and staff Atmosphere is not nice they don’t care about Customers staff is look like powerful and can do anything they want awful never afain

Always a quick service, and the food is always pretty spot on. The delivery riders are a nightmare on the roads though and I'm amazed that none have been killed or injured...or hurt someone else with the way they ride.

Good pizza and quick delivery and hot 🔥

Friendly staff, good prices and delicious food

Fantastic customer service, came back to resolve a missing item without us even calling to report it! Thank you so much! If only more places were like this!

The food was very nice, both pizzas that we had tasted good. The service was not so good, I followed the app, which told me when the order was ready, went into the shop, to be told it was not ready, as they had forgotten to cook the extras that we ordered, then to come back in 10 minutes. I can appreciate we all make mistakes. I asked if it was possible for one of the team members to pass the order to me when it was ready, I was parked outside, they were not positive in doing that. Then it was quite clear that the extras had been rushed, as they were not cooled as well as they usually are. As I say above, we all make mistakes, but it is how they are dealt with that makes the difference, Dominoes Ashford did not deal with their mistake very well.

Just.a standard Domino's, better than others I have visited.

I have been a loyal customer of Domino's Pizza for years, but this experience has shattered my trust in the brand. The Ashford dominos and their customer service have failed miserably in providing even the most basic level of service and consideration for their customers. I will certainly think twice before ordering from this particular location again, and I urge others to steer clear of it as well. In conclusion, my experience with Domino's Pizza was a complete disaster. Missing bread the cold pizza delivery to the non-existent customer service, I cannot find a single redeeming quality in this establishment. Save yourself the trouble and disappointment, and opt for another pizzeria that values its customers and takes pride in delivering a quality product and service.

They Don't exept cash . £ / sterling which I believe to be legal tender . Perhaps they should stop trading in this country and go to a country where where the £ isn't the coin of the realm

Offers great deals, wide range of pizza and sides. Only Downside is delivery is £1.99 and never arrives on time. Past 3 times I've ordered tye pizza turned up about 20-30 mins late.

Always loved a dominos. But MUST bring back 1/2 and 1/2!

Well about a month ago, feeling lazy, we ordered a couple of pizza’s from this establishment along with a larger portion of garlic dip. It took an age to deliver (we tracked the progress via their online mapping and obviously it was a busy delivery night judging by the route taken). When the order finally arrived the delivery guy said there had been a slight spillage but not to worry, the pizza’s were fine but the dip had gone! Ok says I, takes them in from my darkened porch and discover dip had completely disintegrated the cardboard box so it was ‘married’ to the pizza making it I edible. The other pizza was cold, I guess due to the time it took to deliver. Both pizza’s in the bin and a call to dominoes. Would you like a refund I was asked yes please I reply. About five days later I see I am refunded £1.69, the cost of the dip!! I contact customer service who stare the franchise will contact me within five days. Nothing heard. I contact again eight days l after and am told the same thing. Again nothing. I have contacted customer service again only now they don’t reply either. Rubbish pizza and equally rubbish customer service. Deserve zero stars

Gave us a burnt and dry pizza. Disgusting !

Very rude people, left me hanging on the phone and after 15 mins just put it down. All they needed to say is sorry were to busy. Will never use them again

I really love this place I got delivery and they literally delivered exactly what I ordered! Most of the time in other places I have not been as fortunate to get the right things when I get my food delivered but now I have come across dominoes and they have delivered exactly what I ordered without any change and they haven’t forgotten a thing. They are very good with security and they will make sure that you are using a credit card that isn’t stolen and the place is just all down good. If you want to eat in then there is nothing stopping and definitely not this review because I encourage you to try dominoes! If you want to get delivery that is also a fine option because they deliver exactly what you order and they don’t change anything! Dominoes has made my day and I encourage you all to try it! There are also great deals that you should definitely try!

Very bad Web site be careful I did orders 2 pizza by large size the was dell's but they send to me medium and one pizza was completely wrong I did called and was been in shop but they didn't help because they said its website problems and I must contact office the lose people be careful

Love the two for teusday offer ideal lunch for my team.

Clean & friendly staff shame they keep making mistakes on delivery orders, collection don’t seem to have a problem

Ordered a managers special which included chicken strippers only to receive some disgusting wedges in the strippers box, called to complain, didn’t answers the phone so rang again to be told that these mistakes happen all the time….. strippers got sent out but I had finished eating by the time they arrived…. Terrible service

Nice pizza lack of parking for collection is a pain

Quite good deals throughout the week. Quality is always up to standard

Ordered the food. Only gave us 1 pizza when 2 were ordered and missed another item. Phoned them back and took 20 minuets to drop of the other pizza. Still forgetting the other item.

Always a consistent experience at Domino's but none more so than the one in Ashford

Pizza takeaway and delivery. Hard to park if collecting as on busy ring road. Food OK. Vegan nuggets are good additions. Quite tasty.

The person at the counter wasn't helpfull

Stop doing your deliveries in the middle of rush hour ur truck blocks the road messs up the whole if towns traffic

I made a mistake on my order (completely my fault) and was charged to much. I spoke to one of the staff and she said she'd leave a message for a manager to refund some of the order the next day. Next morning I receive a message from PayPal telling me that a refund had been applied. They didn't have to do this, and the server could easily have done nothing just to get me off the phone. Ok Domino's is tasty junk food - but the staff in Ashford are great.

No parking even though pick up. Useless people

Very nice food, highly recommend, also very nice staff

First time of using Domino’s. Not a regular Pizza eater and first time of a takeaway/delivery. Very quick friendly delivery, that’s the positive. Hot and Spicy is the title, one would expect some chilli maybe. Nope just a few jalapeños, hardly warm let alone hot. Onions almost raw, dough very soggy and the meat, well no idea what that was. In future will stick with Asda frozen healthy, 20 mins in the oven pizzas and as a bonus less than half the price. Sorry but never again.

Always very fast delivery and tasty

Good food but needs a gluten free option.

Well done for good service!!also the pizza was tasty and hot...

Rude women on the phone believes to be a manager I asked to please call do not nock on the door due to having nhs staff living here working nights i begged them asked 3 times during ordering my order please do not ring door bell please phone me . What did they do they knocked on the door woken the hole house up when I called to complain she was so rude to me with a attitude and then hung up so I called back she didn’t answer the phone cheeky women won’t be ordering again

Staff should know the offers and advise you if can get more food for less money if you ask for a deal. Also check the order as ordered bbq base on both large pizzas. Only one was.

Very poor. Had offer for online but surprise online not working. Come on guys this offer is for whole of September. How you gonna get out if that. If you can’t do same over the phone. Poor show

Always been a dominoes guy. We need to get the parking sorted out though, for people who come to collect

No vegan option on menu so had to go elsewhere

Charlie goes out of his way to make customers happy. Thanks

Nice tasty well presented pizza & still very hot

Very good choices..freshly baked n served hot

Ordered on line - our pizzas came within less than half an hour they were crisp and fresh and pretty hot - cannot fault the service or the food :0

Staff are nice & food was quick!

pizzas are delicious- all sides are great taste too. everything is delivered qucik and hot 🍕🍕🍕 really love dominos 👌👌👌

Not great,The pizza was ice cold and arrived after 1.15 minutes , The potato wedges were under cooked , The staff are very rude , And it is seriously overpriced, Go to pizza hut delivery its so much better ...

Very nice staff with the best pizza!

Great service and under 30min delivery, including making the pizza! You can choose your toppings and base of the pizza. Alot of pizza places charge more for delivery, but dominoes have great prices!

Went thinking they take the meerkat deal but they have now stopped doing it at the outlet. So we paid a lot of money for a crappy pizza and cold bolognese. They have a captive audience so can charge what they like but be prepared to part with £25 each. Came out feeling robbed. At least dick turpin wore a mask.

Pizza's were nice, quite centrally loaded

Amazing, quick, efficient and cheap food..

i didnt get anything but my mate did and he gave me the crusts

Great Deals to be had,.Well made.Pizza with Friendly staff .. Highly recommended

The best pizza in Ashford. Recommended

Friendly staff and great to see right into the kitchen and watch the prep.

Best pizza so far in Ashford ... taste good..

Can’t go wrong with dominos and the Park darn one is local for us and always friendly with great tasting pizzas and etc

I ordered a dominos online and accidentally pressed collection. I’ve done this once before, called them up, there was no problem and within 25 mins my food had arrived. This time, I called up to explain, there was a lovely lady on the phone that did what she could for me however I could hear in the background the delivery driver moaning about this situation and told the lady to tell me that they will deliver my order in OVER AN HOUR. Always liked this place until tonight, food is lovely, some staff can be very rude.

We purchased four pizzas which some were half and half and very few tasted any different and the ones that did had little to no taste . This was the view of family and friends . All of us was shocked at the low quality of the product . We normally go for Papa johns but this weekend decided to go for a change . Big mistake which we will not be repeating . None of us had been drinking or had colds/viruses so no excuses there . The only thing that eat it was the birds .

Tasty pizzas, used them loads and the one time they were behind by at least 5 minutes they gave myself and my sister a can of free Fanta as an apology.

Pizza , garlic bread taste very powdery and different today, not a massive deal but I put a note asking for no barbecue dips yet I was still sent some . Didn’t enjoy it at all and I normally do .

Always get great service and pizza when I order from here. I often ask the driver to say something funny when delivering. The delivery drivers are great sports for playing along, rain or shine. They deserve tipping guys so look after them.

I use this particular take-a-way quite often as it is only 30 meters from my house and if I am feeling lazy and do not want to cook, it's ideal for a quick bit of nosh. Even though they are so close to my house and I have lived here for nearly 8 years I actually only started using them a couple of years ago and that was because my previous experience of Domino's was that they were all run by spotty teenagers with greasy hair and it took me a while to get over that experience. However these guys are not greasy adolescents and they are always friendly and helpful. I use the App to order all my pizzas and 8 minutes later they are ready to pick up. If you are ordering for delivery then it can work out a bit pricey, however if you pick up yourself then you are able to get access to some very cool discounts and offers. I also enjoy the fact that you can walk in and watch them make your pizza should you wish and keep an eye on what they are doing.

Very clean and good food, however it occurred to me that you get buy one get one free after I ordered how ever I didn't offered any of the deals feels like it's lacking good coustmer service when asking for extras as mostly a deal does indeed cover what you would like. The times are also outdated as it says there shut a quarter of an hour before they even do!

Not the fastest services on delivery.. but the staff is amazing and works really hard

Fantastic food and quick delivery. Can sometimes be a little pricey

Read some poor reviews of Papa Johns so chose Dominos as generally reliable. BIG MISTAKE! Pepperoni topping burnt to a crisp, wierd fruity taste, probably just too much tomato and not enough cheese but how do you get that wrong? Garlic flatbread tasteless and over cooked. Totally disgusting, after two slices of a small pizza chucked it in the bin. The can of Diet Coke was OK. How on earth does such a ubiquitous chain get a standard order pizza so wrong?

I'm not usually a fan of dominos, but I have to admit ashford dominos is in my top, and I love pizza. Customer service is always friendly with a smile

poor business practices with idiotic delivery drivers that cannot understand simple road safety/law...then again, it's a Domino's...

...and a bit of cooked plastic on my pizza too. Collected last Saturday, overpriced for the dry and not particularly tasty food. Won't order again.

Love the pizzas from here.. Good staff to

Gave up with the website - you don't seem to offer a menu of pizzas - if you do it wasn't easy to find - went to Pizzahut

Good pizzas, great staff, poor parking.

In a a town with so many pizza outlets I really don't know why Dominos has such a good reputation. It is expensive considering the food you get and it's not the best slice in town by far. Their staff are always very polite and that does go a long way for me.

Nemôžem nič povedať. Ja tam rozvážam pizzu.

Gave us a great deal on 13 pizzas for a hen do. And delivered to an area out of thier usual delivery zone

Worst pizza I've ever had! Never again Dominos... barely any toppings on pizza, I asked for deep pan but got very thin pizza and very expensive!

Good fast service and easy to order online!

Excellent service, lovely good. Always my go to pizza place.

Rápido, delicioso y con un montón de ofertas. Con comida para llevar dominos que sepa exactamente lo que está recibiendo. Uso de la APP y tomar uno de sus ofertas regulares (que no debería pagar por una pizza, Grifo Grifo estándar) y su humeante italiano bing estará a su puerta en cuestión de minutos.

Very excellent service . I always buy domino's pizza they are the best

One of the better pizza companies on offer in Ashford but you do have to pay a bit more. Delivery guys are always polite and friendly. I like the way when order on-line how you can swap ingredients around, take something off and add something...

Had an issue with one of the pizzas but it was rectified very quickly and we were sent a new one within the hour. Will order from here again

Order over the phone for collection and by the time ive drove there the food is pretty much waiting for me, and on first bite you know youve ordered from the right pizza place ;), great customer services and great food

Excellent service from the second they answer the phone to the drop off and food is fantastic wait times kept to a minimum

De nuevo hemos tenido gran variedad de pizzas para un cumpleaños familiar en el hogar con cuñas y Pizza de pollo y anfitrión de golosinas dippers todas entregadas a la disfrutad antes que quedaron. Es un gran conductor de servicio amable, le llamaremos una y...

Easily the best pizza in ashford, the family deal is good value and plenty for our family of 4. We...

Didnt get garlic&herb dips. How am i even meant to eat my pizza now

Pizza buena, mejor que la mayoría en la zona. La barbacoa rancho y meatilicious son nuestros favoritos. las galletas y brownies también son muy buenos.

Paradise pizza! Pizzas y sus galletas portazos están fuera de este mundo. Base de la barbacoa era super tomate y carnes blancas al principio agradable la experiencia. Recomiendo muchachos, pero no el jalapeños, no flotar mi barco.

Abbiamo preso delle pizze da asporto in questa catena e devo dire che sono rimasto piacevolmente colpito. Avendo una pluriennale esperienza in pizza avendo fatto l'Università a Napoli, devo ammettere che la pizza di Domino's mi ha sorpreso, molto morbido l'impasto e ben condita la pizza, con cornicione ripieno di formaggio. 2 maxi pizza, peperoni (che in realtà è al salame) e una Texas bbq molto gustosa. Ottime le patatine con salse da scegliere, e il pane tostato con salsa all'aglio. Certo il prezzo non è quello tipico delle mie parti, il tutto è venuto quasi 40 sterline, però esperienza positiva.

Great gluten free choices with extra cheese yummy,,,,I had a desert too and chicken oieces all hit fresh and tasty Arrived quickly they remembered me from months agoA very good service and food I will use them again