Based on 33 opinions finded in 1 websites
Based on 33 opinions finded in 1 websites
Nº 449 in 474 in Arun
Nº 13 of 14 Pizza & Pasta in Arun
Opinions
Finished late from work so decided to order a dominoes, which is a treat judging by price! Ordered chicken strips and a meat ball pizza (can't remember what they call it) I changed the pepperoni to chicken and bacon to tandoori chicken, for personal preference. when my pizza arrived it has the tandoori chicken but OLIVES instead of normal chicken...... ruined the pizza. Impossible to get through to the branch as ordered late which is my own fault but to think Id be compensated? Worst meal, ruined by unordered olives, soggy garlic bread and undercooked chicken strips. Only positive note, my delivery driver was happy as larry! 2/10 at a push......
Vic . 2024-06-27
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Don't take cash. Didn't have a clue of what I was looking at to order online before I went in🤷. Too many stupid offers that are not available for one reason or another. Lady serving kept making snotting noises nice!🤢 Told her to forget it and went to Texas pizza next door.
Donna W . 2024-05-17
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Useless, unhelpful staff cheese wasn’t even melted on the pizza. Vile place never going there again get new staff.
Sammy-jo punter . 2022-05-01
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I did have a bad experience in the past at this branch food and customer service was very bad.. After long break I decided to use the branch again as we normally use Rustington and can't fault that it's perfect!! This time made bad choice again the order was disgusting, I ordered dips never received, the 4 pizzas we ordered looked nothing like pizza with different toppings, vegetable pizza was like dough with tomato and 2 peppers in the centre all topping are not scattered well on the pizza it's like a blob thrown on it... DISGUSTING service... if busy and can't catch up with work stop taking orders ..... Definitely worth collecting from Rustington and never again at this Nightmare badly managed Littlehampton Branch.
T A . 2022-02-27
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Used to order regular from here and was great. Last 3 times..terrible. Now always takes forever to arrive. Last time I complained on delivery that my son had waited almost 2 hours...and had gone out, driver said they are short staffed, apologised. This time 1 hour 35 minutes to arrive and stone cold! On phoning shop...staff member told me they did not give refunds for late or cold food! last time I order from here.
Beverley D . 2021-08-28
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Lovely staff. Really polite and helpful. Pizza always lovely and hot too. We are located in between two branches of Dominoe's. Littlehampton is by far the best.
Beverley D . 2020-11-22
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Its a shame this place is so bad. When domino's is good it's really good but this particular branch is the worst. I ordered two pizzas from here a meaty one which was fine. But not great and a hot and spicy which was pathetic. There's only one type of meat on the hot and spicy which is beef. A few spices of pizza had no beef on at all and 3 or 4 others had just one piece. Bearing in mind these pieces are the size of mince beef chunks smaller than a 5p piece. They need to to sort themselves. I won't be ever ordering from them again as I can buy better pizza from coop for a fraction of the price.
453samy . 2020-05-25
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We haven’t order pizza from here in a long time and really fancied one. It arrived in roughly good time and the driver was pleasant. But one of our pizzas was Luke warm to cold. The garlic bread and chicken was lovely. I called the store and explained that one of the pizza was cold, only to be rudely told that the woman didn’t know how this was possible since it had been under a heat lamp for 10 minutes and been in a delivery bag. Then to tell me there was nothing they could offer for next time or even a sorry. Plus we had to reheat our potato wedges as they were still undercooked! Terrible service, need better training. I r worked in retail and I would never speak to someone like that. Utter disgusting 😤
MaxAnders . 2019-12-11
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It was a cold October evening and I shivered in my chair, hungry, tired and turned down from many a takeaway. Where can I turn to for food at such a desperate time? Turned down from so many already and in desperate need, we picked up the phone and called dominoes littlehampton... when what from my wondering eyes should appear, Josh at Dominoes who would solve all our fear. With a little old driver so lively and quick, I knew in a moment he wasn’t taking the mick, more rapid than eagles his drivers they came, and they knocked on the door and they knew us by name, pepperoni and tuna and onion and sweet corn, He knew our order and delivered it quicker than the time he was born, To the top of the porch, to the top of the wall, Thank you so much josh, thank you to dominoes we haven’t forgotten at all, Thank you to dominoes, and to all a good night!
Emma P . 2019-10-18
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I pre-ordered via the Domino’s app 1hour15 minutes before delivery time. All was in order, the app displayed the pizza was in the oven and then out for delivery. I tracked the order, the driver was supposed to be outside. I went outside, no delivery driver. I waited ten minutes, checked the app again “your pizza has arrived / enjoy your food”. I called the branch. ‘The driver is in reception waiting for you, he’s tried to call but there’s been no answer’. I explained that my phone hadn’t rung, nor was I staying in a hotel with a reception. I was however in a holiday cottage and the address came up on the app when I put in the postcode. The store said they’d have our order with me shortly. I said that I didn’t want the order that had already been sent as it’d be stone cold. Good enough the store said they would cook fresh and re-send. An hour on from my preferred delivery time I called the branch again and spoke to someone else this time. The guy said the order was on its way. How long I asked as I had already been waiting almost an hour on from the original delivery time. The response was vague. I asked if they would take some money off our order due to the mess around. The guy on the phone put me on hold to check with his manager. After a VERY short wait, I was told no, because the driver tried to call me and there was no answer, they’d be no discount. The so called attempt to contact me was a blatant lie. My phone had a signal and maintained such for the two occasions I spoke to the branch. The order arrived a few minutes after the call. I was keen to send it back without payment, my husband however, decided to accept it and pay for it, with a tip! The driver that brought the redelivery said his colleague messed up, went to the wrong address and he knew our location as he’d delivered there before. The food was barely hot, thankfully I had the oven ticking over for an hour (just in case) so warmed it to an edible temperature. I would also like to add that the branch was just over two miles away so it wasn’t as if we were in the back of beyond. Appalling customer service. I wouldn’t order from here again if you paid ME. Thankfully my local branch of Domino’s is super reliable. Littlehampton could learn a thing or two from them and from your competitor; Pizza Hut for that matter, even they have a Speed Guarantee.
SoulfulMinx . 2019-01-27
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I ordered 2 medium pizzas for collection I got home and they were still lovely and warm, very tasty with lots of toppings. Will defiantly order from here again.
564ellag . 2018-01-06
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I've had some bad pizzas from here in the past however the last one I ordered was excellent. In fact it's the best I've ever had from any domino's. I think now the new Pizza Hit has opened they're pulling their socks up and about time to.
453samy . 2017-12-15
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The pizzas turned up after an hour and a half, apparently one got dropped so they had to remake one and I could tell which one didn't get dropped because it looked an hour and 20 minutes old. Was told we would get cookies to compensate back we didn't receive any. The "scrumptious side" looked like it was cooked on a bonfire. Just don't waste your money here.
00Beswick . 2017-08-06
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somehow you have managed to tottaly mess up 8 consecutive orders in a row on different days and times its really not rocket science to put the correct toppings on a pizza that the customer has created and has asked for or even the correct topping of a pizza on the menu and even forget deserts and drinks run by a bunch of youths who couldn't sell a banana to a monkey let alone make a pizza would not recommend favourite pizza in littlehampton only from now on
sp0ng . 2017-04-30
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Every time we order it always takes over an hour to be delivered! They always forget something! We wont be getting our pizza from here anymore!
Coco1416 . 2017-04-27
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Ordered collection real £5.99 pizza to collect from store and rung up to order it, I asked for for no cheese on my pizza but instead could I have extra pepper they said yes. When I went to collect it pizzas are normally piping hot when you open box but tonight wasn't very warm at all. My pizza was hard and had hardly any of the toppings on the pizza which I had asked for and one of the slices only had 2 bits of pepper on it disappointed, it was getting ok for 8.30-8.45 and thought of no point of ringing up complaining as they don't do anything but didn't enjoy tonight's pizza.
missbg95 . 2017-04-01
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I was unsure whether to order from here after reading the reviews but I was pleasantly surprised. Gluten free pizza was lovely - delivered on time by friendly member of staff . It was midweek so maybe that helped but I enjoyed my food.
Magnus G . 2017-03-09
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He estado utilizando esta franquicia de littlehampton el año pasado al dominó para, alrededor de 20 veces, y tengo que decir que es probablemente la peor franquicia outlet que he experimentado. La calidad del producto que se entregará no es lo suficientemente buena. De hecho, sucede muchas veces que es inútil ya que dicho sobre personal. En particular, si pides ajo pan con queso y tomate, por favor asegúrate de poner queso ajo y tomate. No sólo en el barrio de ella, o la mitad de ella, pero todo lo que tenía. Cuántas veces ustedes deberán hacer algo dijo, pero aún así hay mal. Voy a fotografiar cada orden que haga de ahora en adelante y enviarla a su oficina central. Quizás entonces, se apreciará la franquicia.
HotelTurnaround . 2017-02-19
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Probé una oferta de 14 libras. 99 última noche, la oferta de invierno. Pizza pepperoni grande pasión con cuñas y pan de ajo.
MaxAnders . 2017-01-27
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Placed an order 2 hours ago and when it finally turns up it will be cold and taste like sewage. These clowns don't care, I don't care for the food but the kids like it occasionally.
Etherealink . 2016-11-04
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When Pizza does arrive, it is cold. We order garlic bread, no garlic on the bread. Really piss poor all around experience. I hate ordering from here. But they are the only pizza place in Littlehampton that delivers to angmering. I wish Pizza hut or papa murphys would come to town. anything would be better than dominos
Sherri B . 2016-09-14
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Busy being a friday night.on arrival to collect the pizza there was a bunch of lads sat in the carpark being lads, did feel intimidating. £17 for a pizza, cold soggy wedges, cookies & a drink, is not bad considering the normal cost of dominoes. Pizza was fine and the cookies devine, ut the wedges was a complete dissapointment. Was served straight away however I did wait a good hour when ordering before i went to collect even when the app said it wasnt being prepared then.
SparkyM-25 . 2016-08-13
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We ordered pizza for a late lunch on Friday at 1.45. Thinking that the service would be quick as it was an odd time. Think again! We waited an hour and a half! Called the store to be told that they "were very short staffed" (well get more staff!), and that our pizza had been cooked, but was still in the oven as there was no driver to bring it! He said it would be in the next half hour (after already waiting 3/4 of an hour), no pizza, we called again, he said "its on its way and I will put a voucher in for a free pizza next time". Guess what, our COLD pizza arrived but no voucher of course. Wouldn't want one anyway, as wont be going there again. Disgraceful service.
Katherine2 . 2016-08-13
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The last time we ordered pizza is definately the last time we order pizza. The order took over 45 minutes to arrive, phone the store after the 'app' said it had been delivered! When they finally answered the phone I was informed the pizzas were on the way, 15 minutes later the pizzas did arrive, cold!! The delivery boy looked like he had not has a wash for about a week, very disappointed
Zandra P . 2016-08-01
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I used to order from the Littlehampton store a lot but I have completely given up now! The last five times I have ordered the pizza has had little to no cheese, let alone toppings! Generally just sloppy presentation. Last time I ordered from Littlehampton my pizza had not arrived within an hour, so I called the store and they said they had to remake it as there was a mistake, they failed to call to tell me this. They told me the pizza was just leaving the store and it would be with me shortly, 20 minutes later there was still no sign of the pizza! I called the store again and this time they couldn't tell me where my pizza was or why it was so late. I told them I wasn't even hungry anymore, got a refund and have never ordered since.
TashaJad . 2016-07-24
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Littlehampton Dominos never fails to disappoint. I have not used them for months due to their inability to get an order correct or deliver it within an hour. Tonight was no exception and is the last time I will ever use them. Our order was once again incorrect, no garlic bread, potato wedges instead, which were cold, stodgy and awful as they took a staggering hour and twenty minutes to arrive. If you phone to complain, you are given short shrift. Stay well away. Abysmal!!!
Jon G . 2016-06-25
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Two pizzas for my Family almost £20 & hardly any toppings! Write a letter to the manager and head office and no replies! Will never go again!
Bubbles1054 . 2016-01-31
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Took over an hour and a half to arrive and when it did it wasn't even hot!!!!! Not usually this bad as order from here a lot but this time was very disappointing
sophiec3456 . 2015-11-28
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Husband ordered and paid online Friday morning for collection at 5:15pm. Was served immediately by polite staff; got a big smile as my (correct) pizzas were handed over. Buy one get one free is a good offer. Will definitely use again.
jules816 . 2015-11-13
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Ordered through Dominos online. The tracking order stated it was on route to be delivered which had taken half an hour. After an hour and no delivery I called the shop. My question of 'where is my pizza?' Was met with a less than hospitable response of 'If you don't like our service then don't order!' To which I agreed and cancelled my ordered. I spoke with the manager and he did not apologise for the rudeness of his staff but said my refund (as on card) would take 7 days to refund. Be wary of this place as customer satisfaction is not high on their list of priorities.
Buttercup_eng . 2015-08-09
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Absolutely crap, always always get order wrong takes forever and sloppy cold pizza they say they offer quality control on there website which I think means them throwing my pizza at the wall a few times before delivering I cannot stress more what a waste of money littlehampton dominos is as u are paying for sauce and base because by the time you lift the pizza to your mouth all the sloppy topping has falling off, I love dominos pizza normally just littlehampton employ monkeys to make pizza! Warning spend ya money on anything but this
chenelle m . 2015-02-28
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We always have our pizza s delivered from here. They are always fresh hit and on time. The deals they do are very good too with buy one get one free being good value for money.The warm cookies they do are excellent!!!
WokingRed . 2015-02-27
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Just like any other dominoes aside from the fact I found a short, curled black hair in my pizza, which could of been anyone's from anywhere, didn't eat anymore after that.
Jade S . 2014-08-18
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Called, cut off!!. Called again - placed my order, got cut off before paying by card - called again, paid and waited !!!. Asked the guys name as the card machine knackered up and he retook my payment - he hung up without divulging his name. 55 mins after being told 30 - 45 mins for delivery my COLD pizza arrived. Less than dissapointed i called the branch and spoke to a manager. ( less than bothered and with a matter of fact attituded - told me he will redeliver my pizza within 20 mins) This is not the first time this has happened, try a little harder guys. I have been in the trade and find this just appauling !!!. £20 odd and got a shed load of greif and a more than empty stomach !!!.
Calib44 . 2014-05-07
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84 Opinions
We ordered two large pizzas including a half and half. When delivered, the one half of the order was wrong. We called the store, was told a replacement would be made and sent out, but we had to keep the 'wrong half' to return to the delivery driver. Half an hour later we called again to be told our pizza was with the driver for delivery. By this time everyone else other than my partner had eaten...she was still waiting. Half an hour later we called again to be told it was still out with the driver. I asked if we could eat the 'wrong half' and was told no. The guy on the phone couldn't have cared less. He blamed it on new staff and actually said 'why are you blaming me, you do know I'm not actually Papa John'! The driver arrived as we were on the phone an hour and 15 minutes after the original delivery. And he didn't even want the 'wrong half' back!! Shame as it's great pizza when they get it right but the service and urgency to put mistakes right is lousy.
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