Bognor Charcoal Grill in Arun

my food was cold I want a refund

frash,hot ,biggest portion and good taste.. so I' enjoy with all my pleasure

Food was freezing cold. Called the restaurant he told me traffic was bad. From charcoal grill to hawthorn lane on a Wednesday night. Good one. No attempts made to rectify this situation. Poor. Go to King Kebab next time

Kebab had hardly any sauce but otherwise was nice. Chips were lovely

Always enjoy their meal. Fresh and delivered still steaming hot Big cheers guys

Ordered our meal to take out . When we got home , my mixed diner wrap had no garlic mayo inside. And my partners dish didn't had pita bread ,but it was double chips portion instead . so he called them to say what they did wrong , so promised to send it ,(bread) never received it ,and when when he called back , saying :don't worry about pita bread my meal is cold already 'So on other side of the phone reply was dry and rude ,no manners . Won't be back there .

I don't get people complaining about the fish and chips or burgers. Why would you even order that from a Turkish Restaurant? The kebab with rice I had was actually decent and it's not too expensive. The hot sauce also seems to be made by the restaurant. I am currently based in Birmingham and it's much better than whatever I had there.

over a hour late freezing cold I'm pregnant

It is came 15 min early but I am happy with that

We ordered salad and potato pita and chicken sis pita, but a completely different order arrived and we were asked to pay more. disappointing

Good food, good temperature, will order again

so cold still pink rude driver quality bad only one thing turned up

visiting Bogner to do a gig. we played a place with "bar & grill" in the name, expecting to order some food, but they weren't doing any... so, driving out of town at 1am, on our way back to London, we saw this nice-looking kebab shop and decided to stop and partake. the grill, fryers counter area, extractors, etc. were all clean and tidy... always a good sign! 3 of us had a small Adana wrap, with Turkish salad, a can of Pepsi, and shared a portion of chips... excellent kebabs, cooked perfectly with a nice spice hit in the meat. chilli sauce had a good kick, and the chips were hot, crisp and plentiful. as we were late and had takeout, gave 4 for atmosphere... but the food was excellent, and service too

After multiple phones calls with driver he still couldn’t find us I sent 3 location pins for him to follow. Food was cold on arrival, tasted terrible. Driver got very aggressive when I was trying to explain where we were. Will never order from them again

Ordered 2 wraps but they came in a box with the meat but with chips, other than was as ordered, cheesy chips cold

Will definitely order again my burger and chips was delivered hot and tasty.

You could tell the fish was frozen and so were the chips, no quality to them at all. The only items which tasted fresh and nice were the kebabs but as a result my food came 20 minutes after everyone's. The bread for my dish came straight after placing the order wheras my food came over half an hour later and we were told the bread that came at the beginning was supposed to be with my dish and if I wanted more, I had to buy more which is extremely ridiculous as there was no indication who the bread was for so we assumed it was for the table as most Turkish restaurants do. It makes no sense for them to arrive so far apart. We called upon the staff several times and were ignored. Overall, aside from the grilled meats, everything else was rather poor. They had no fresh drinks, only fizzy and bottled water.

amazing food the flavours are the best i’ve tasted!

Ordered food for delivery, arrived with a hair inside the kebab, not hygienic.

Took over an hour for one kebab and a salad

My note and options to remove things was completely ignored. Average food.

The food was lovely, the service was great, we ate in and I must stay it was VERY tasty, we had the platter meal and starters, there was nothing left, we would definitely recommend and return, don't BELIEVE everything you read! Great price for 3 people 👏 Thank you 😊

Disgraceful.!! Stone cold kebab meat but hot chips. Wrong sauce on the meat as well. They clearly do not care about their food here! Avoid. I will be reporting to environmental health to see what they say

I want to talk to someone NOW please. I want a refund as my food wasn't delivered last night!!!!

I'm very upset! We ordered food with salad and garlic sauces, but they only brought the meat. Very bad impression. I called and asked why my order didn't include the salad and sauce, and guess what they did—they just hung up. This is simply unacceptable... terrible. I don't recommend this place at all.

Omg omg omg this was genuinely the best little slice of Turkish food I have even eaten if your not getting food here your sleeping, wake up sheeple and come get you the best slice of turkey the sunny side of Bognor Regis has to offer

ordered 2 large donor kebabs with chips, chips were freshly cooked and piping hot but the kebab meat was taken out of a pot on the side and was stone cold. i understand we were early to visit (10.45pm) but to serve cold kebab meat is not acceptable. will NOT be visiting or ordering from here ever again.

The address was wrong and I called twice about it, was hung up on twice, and was told the order was canceled. I still haven't heard anything about a refund and am Waiting for my 21£ back

I ordered the wings, they were a mini meal in itself. Came with rice and a daal style mix. I also had a chicken kebab. Everything was fresh from nan to veg etc. tasted great too!!

kebab stone cold beefburger stone cold chips looked like reheats and cold won't be going there again

Good food, good price, fast delivery

The best food in the towwwnnn!!!!!

As soon as the order was placed they marked it off as out for delivery. From this it took close to an hour for the items to turn up. Food was cold and had to re-heat

Best kebab I've have in a while, good size for a large loads of Donna meat , chips were nice too and hot .

Asked for a mixed chicken and doner kebab with chips got home and all I got was chicken and chips, too late to go back and change it but waste of money!! I was the only person in there so how they got it wrong I don't know!!

Very good food, it was a bit quiet for a Saturday night which is a shame

Food was very dry and lacked flavour, portion size was also not that great.

Where to start if could give 0 stars, undercooked food, overpriced and staff arogent and rude would avoid at all costs

It is one of few halal locations in the area, and in my opinion average , some items such as the chips beans and cheese is extortionate for the size,quality & quantity.

chips were over done ( or the oil wants a change?) and the donner greasy and tasteless, not the usual good food from Bognor Grill :(

Not providing what was asked!! As I stated I wanted salad (no choice of the salad in question) and no salad on food! Last time I will be spending my money there

driver was very nice food always tastes amazing

The delivery was earlier than usual which is good. Overall the food and service was done well.

It’s just been arrived 6 minutes after should have come and it was late the beans on the chips was cold the onion rings were cold aswell I would like to see the food made better

Advertised 1.5L bottle of diet coke and gave me 1.25L bottle instead. it's not really a big deal but at least label it what it is

Maybe a little onion in the kebab and just take out the chillis- no option to say none. Delivery driver was brilliant. So friendly

kebab was pretty much all salad. I counted 9 chips. the meat was crispy mot nice at all. kids burger was fine kids nuggets 4 over done.

Thank you you guys much appreciated

Food was fairly cold when it arrived, and had to be reheated, felt like it had been sitting around fora bit. Usually have no problems from here.

The food is good! Environment is all clean and quite cozy. Good place for a late night talk with friends

lt really doesn't matter that my order was early as the meal was really very yummy 😋 😊 keeping chicken wings for tomorrow, so no problem what so ever will order again 😋 😊 Thank-you.

Absolutely filthy establishment! Tried to serve me raw meat.avoid’ big risk of E. coli

Me and my friend where sitting and the chips where super crisp gourmet chips and they where amazing and the service was amazing.

We get the mixed donners with yogurt mint sauce salad, chips with a Turkish flat bread on the side. Always packed with meat and fresh salad. Their homemade chilli sauce is up there with some of the best! This is the only kebab shop in Bognor where you can get a good kebab everywhere else cater for the intoxicated crowds leave the pubs

Delivery driver was so lovely, couldn’t find us at first but waited until we found him! Such a great guy

Food was amazing and delivered on time

Had dinner tonight ans was very nice Food ,

The food was horible , the sauce was lumpy and crusty And unclear. The chips was with out salt or any taste. I DONT RECOMEND THIS FOOD TO ANYONE. RUBISH !!!!!!!!!!!!!

Souce was the same garlic or chilli just different colour no taste at all. Chips with out salt. Rubbish never ever again , 40 pounds down the drain

very good environment very good place with delicious food and very good service staff

Great service thank you. Will be using you again.

I ordered mix doner but they gave me only lamb doner.

Tasted really nice. But arrived lukewarm

Beware. Don't pay by credit card here! Took twice my order amount! pay cash only!!!!!!!

Awesome food and friendly service these guys are amazing

Wish I’d read the reviews before I ordered, the food arrived stone cold (mixed doner kebab , chips and cheeseburger) riang and complained , was told they would sort something for me next time , would never in a million years go back there ever. Tried to ring again to get refund and told no because theyd already said they would sort next order for me , steer clear everyone

Food was cold and terrible. Donner mix tasted horrible as if it wasn't cooked fresh but reheated on a microwave. I don’t think it came off a fresh donner grill. i used to love this place but I think it’s not the same management. I’m taking time to leave this review as I feel sick and nauseous. Waste of money!

Very good food, a little on the cold side but that is to be expected as delivered.

Cold, has to meet him in the rain, got really wet

Great portions and yummy food. Thank you

Dined in here a few nights ago. Very good selection including very tender lamb shish kebabs.

Only got to eat the chicken nuggets as I was given cheesy chips instead and I am lactose intolerance and could not each the chips.

Disgusting customer services! food wasnt what was ordered, called to get it corrected and they promised to return call within a couple of minutes, but never called back & refused to answer the phone after! Fuming! , i do not recommend this kebab ive never experienced such rudeness and i use to order very frequently from here but NEVER again , barnham kebab is the one

3 items of food took over an hour to come, the food was cold and the doner lamb kebab was gristly

Great place for a takeaway. The best.

Although it was okay, it wasn’t that warm when received, not much sauce and also my pitta was rock hard

Kebabs were great. Really tasty and great quality. The best in the area. The cheese cake was a bit naff which was a shame considering how good the rest was.

Waste of time and money,I use this place lots of time but last 2time food cold ,

Crackin food and great timing , well done lads

Wrong items, ordered a large chicken kebab. However, I received only meat and chips.

Meat was cold and not very tasty. Not a large amount of onions which was good as usually have huge amounts.

I am extremely happy with the service and amazing food I received at this restaurant. It has an amazing atmosphere and its low light ambience adds a beautiful touch to the rustic Turkish decor. It is child friendly and is perfect for a day out as a family , amazing food and good service I would definitely recommend! Cok Guzel 😊

Ordered fish and chips was absolutely Disgusting fish was yelllow sand over cooked

Have just ordered food from here the fish well wouldn't feed to my dog if u want a decent meal by it from Iceland its disgusting full of grease asked foe money back only returned 30 out of 47 quid said to keep food but still to returned it and got charged for it

Still the best place, after 22 years! It was the only halal kebab place when I was studying there and when I returned back to visit recently, the food quality is still the same. So happy to see such a good place maintains its quality.

Always comes super quick hot and massive portions always

Completely wrong order didn’t listen to specific instructions

The chicken doner was so fatty we had to throw it in the bin never had anything like it wasn’t even cooked properly

Great food delivery was early and itcwas delicious

Kebab arrived with no pitta bread and hardly any meat. Salad was negligible too. Very disappointing. Charged £4 delivery for a 5 min journey. Not good! Expensive rubbish meal!

Nice chicken shish and salad. It was all very tasty and fresh.

Food was hot, order was correct, tasty as always from here.

Forgot the rice so spoiled dinner.

Food not there when I arrived - no one answering phone when I called

Really appreciated the effort and communication from driver, food was hot and tasty.

The food seemed to be cooked a while ago and then just put in the microwave, chips were soggy lots of condensation in the box. The bbq wings didn’t taste of bbq and had hardly any meat on them. The mixed doner was supposed to be extra large (paid for XL) but was a very small portion and the box was mainly taken up with bread. The burger had hard bits in and very soggy. Overall was edible but not enjoyable to eat. Only good thing was that the soft drink was cold

Absolutely appaling service. Ordered through Just Eat! We ordered just after 5 p.m and it said it would be delivered between 6:10 p.m and 6:30 p.m. At about 6:30, our food still hadn't arrived. We gave it another 10 minutes, as we tried calling the restaurant and the line was busy every time. Then we asked for an update about our food through just eat. Finally the restaurant says it will arrive by 7:10 p.m and the driver is on the way. Just eat sends a message saying that we can request money back, and this won't cancel our order. So we did that. About 2 minutes later we get a refund and a message saying our order has been cancelled. I finally get through to the restaurant and they said that just eat told them that we asked for our order to be cancelled. Then I said no, just eat said if we request money back, our order wouldn't be cancelled. Then he says that he cancelled the order and why should we get our food if we want a refund. After 2 hours of waiting, we never got our food in the end and had to reorder from somewhere else. Avoid at all costs!

Best place from ordering food 🥘😘

Food was cold and missing sauce and drinks I would like a refund

If you want food poisoning then this is the place to go to. Order their Meze mixed grill which was ridiculously expensive £16.96. Then got home the food smells awful , the salad was made with rotten tomatoes, the rice was spoiled the meat was poorly spiced and not fresh . In total the entire food was stale, had to throw everything down the bin and stoa he kept hurting after eating . So pls AVOID !!!!!! And save your money .