Based on 9 opinions finded in 1 websites

Based on 9 opinions finded in 1 websites
NÂş 483 in 519 in South Somerset
NÂş 10 of 11 Pizza & Pasta in South Somerset
Opinions
We had a home delivery. The food was excellent. Delivery time also excellent , did not have time to do a tip. We were on holiday , if this way again we would certainly order .Thank you,
caroladdison . 2024-10-10
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Ive always loved their pizzas but Im sorry after todays experience I wont be ordering again from your store. 1st pizza arrived is the photo attached. What a mess it was, looked reheated. Rang, complained was offered a refund but we was hungary so asked for fresh cooked pizza this time. 2nd arrived 30mins later, looked better but base wasnt cooked properly and bee-jesus what cheese are you using? It was rank, tasted like vomit 🤢 Extra strong cheddar cos it certainly was NOT Mozzarella cheese. Powdery, stuck to my teeth. Honestly, it was rank. I cudnt eat more than 1 slice nor cud my friend. Sorry Dominoes dont cut costs for expensive pizzas.
Leesa Tarplee . 2023-11-16
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Ordered on a Wednesday evening. Took 85 minutes to arrive. Watched on the app as the driver spent half an hour to get to us even though we are only 5 minutes from the store. Meant food was cold on arrival. Love Dominos but not this one.
Ferny9 . 2023-10-26
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My autistic son has just tried to order some food and when he when to pay for it his card was declined he then tried to ask for the card machine to try again and was ignored by members of staff and the duty manager or supervisor then started to berate my son while he was on the phone to me. When I got to the Crewkerne store I asked why they would not take cash which is legal tender the excuse was because of covid. I would recommend that everyone avoids Crewkerne domino's at all costs.
Scott S . 2023-10-02
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Guy called Daniel with a cool looking bike helmet that lights up delivered the food super quickly and everything was top quality cooked. Would definitely recommend him!
Amanda S . 2023-09-01
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We ordered two pizzas and frankly they were awful. Margarita with hardly any cheese and tasteless won’t be doing so again
ap12015 . 2019-12-30
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So I recently have had many problems with this dominoes such as forgetting toppings, forgetting cheese to the pizza looking like a 5 year old made it. I ordered again online to give them a chance to get a nice surprise of them again for the 8th time forgetting a topping, to missing cheese and the pizza was uneven. I rang headquarters to get told I would need to speak to the manager at crewkerne, which then I was told I was not allowed to use online orders anymore due to many of complaints I made so technically I got banned. Its ridiculous considering its thier fault not mine and he argued on the phone.In the end I now have to wait another 5 days to get my money back and I won't be ordering again from them. I recommend if u want better pizza and service don't go to them too many mistakes and excuses and should be closed down. Plus it expensive and trash!!
jackbW8453JE . 2019-12-02
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Not normally a pizza love but as crewkerne has it's own dominos decided it was time for a slice or two, ordered a large meat pizza and it was delivered by a polite young man within minutes, piping hot packed with meat and very tasty , Well recommended.
slaptop1966 . 2019-09-29
MORE AT TripAdvisor
Nice building, happy friendly staff so opening the box was very disappointed to see hardly any cheese in the pizza! Weird. Sorry poor rating for the food here
Somersetgirly . 2019-08-16
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469 Opinions
I’ve been a longtime customer of Domino’s, but my previous 2 time experiences have left me genuinely disappointed. It’s clear the company is making some questionable decisions, both in terms of customer service and overall direction. First, the customer service has taken a serious nosedive. I’ve encountered rude staff, delayed orders. On one occasion, my order was wrong they were not believed me and ask me to bring pizza back which i took and gave to them. When I called to report the issue, I was got juat another and no effort to make things right even no sorry or apologies. Second,It happened yesterday i ordered pizza and got delivery but the pizza wasn’t in good condition. i called domino back again but the Manager Behaviour was unacceptable. As far as costumer is concerned his way of dealing with me wasn’t good and he asked me to check it on dominos website it looks same as delivered but it wasn’t as i attached pictures down below. I asked him to deliver the pizza again but when i got the pizza second time , the manager asked me to return the initial order then only i will get the fresh delivery. Worse still, Domino’s seems more interested in flashy marketing than actual quality or consistency. They advertise new deals and tech features, but if the food doesn’t arrive properly and the staff doesn’t care, what’s the point? It feels like the company is prioritizing image over integrity. Domino’s used to be reliable comfort food. Now it feels like they’ve lost their way. I hope they take the criticism seriously and start putting customers first again.
206 Opinions
Marked as delivered didn’t show up spoke to someone on the phone and they were just plain rude wouldn’t bother again
999 Opinions
Went today and food as well as service was excellent. Manager, Dan very welcoming and friendly. Made our children feel very comfortable and special in their pizza hut experience.
2302 Opinions
food delivered pasta dishes were cold tasteless pizzas hardly any base to them looked horrible hardly any meat on them.