Based on 268 opinions finded in 1 websites
Based on 268 opinions finded in 1 websites
Nº 328 in 488 in Derbyshire Dales
Opinions
Great staff, very friendly and helpful, only too willing to help. Maddy even persuaded us to have a desert. Will visit again.
morrisn1 . 2024-11-25
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A family festive meal...service was outstanding, nothing too much trouble. The food was perfect. The staff even put on a film for our 3 year old grandson . Definitely worth the visit !
NorthStar526769 . 2024-11-24
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Friendly pub with staff who are its asset. Food was decent arrived hot and well cooked. A special shout out to Holly who served us.
Raych & Darren . 2024-11-15
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lovely warm welcome from holly great service food order was easy to sort food was pipping hot it made a nice evening great service
dave_minion . 2024-11-14
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Amazing and relaxing night out, Maddy, Jess and Beth were lovely girls who looked after us. Food was really nice and filling.
Charlotte K . 2024-11-08
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Brilliant service from Maddy and all the team!! Mains and deserts was spot on!! Highly recommended for a meal on a budget.
Martin C . 2024-09-29
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Since Adi took over in January 2024 the place has become warmer, friendlier and better service all round. Lovely food, great staff, great atmosphere
Lisa . 2024-09-27
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Called on the spur of the moment for Dinner. Meals were the best we have had here. Well done. The portion size was perfect. Service was by Panna a very friendly and polite person.
Eric S . 2024-09-26
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We came on a Saturday for lunch and was pleasantly surprised by how quiet it was. We ordered using the app and both our drinks and food came really quickly. Staff were friendly but not ‘too much’. Food was decent, nothing mind-blowing but nothing to complain about. Gorgeous garden, lots of parking, easy to get around with the pushchair. Lots of lights and fairy lights for our baby to look at!
shaunalouisexo . 2024-09-23
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Quick friendly food, Kiara was really accommodating and attentive! Good experience and fairly priced upon our first visit.
Joe G . 2024-09-22
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2nd visit with friend, had lovely meals both times. Friendly staff and very good service. Judith asked if there was anything else we needed, came by to check how everything was. Definitely returning
Trina J . 2024-08-01
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Just out for a family Birthday lunch and food & customer service all good. Very good portion sizes @ reasonable prices. Was served by Judith today who was very pleasant throughout - thank you.
Louise L . 2024-08-01
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Always good for a pint or a catchup, nice classic pub interior and large outdoor seating area. Guinness is always 10/10!
Kaleb T . 2024-07-29
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Excellent service friendly staff. Nice relaxed surroundings. Really good combo offers as well. Steak well seasoned and cooked well.
Kathryn J . 2024-07-23
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Lovely atmosphere with really friendly staff! Been here a few times and has always been pleasant- will definitely come again :)
Luke J . 2024-07-23
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Came here as a one off for a girlie, family lunch. Each of us chose from the sandwich menu: Philly cheese steak, piri piri chicken and the fish finger sandwich. My steak was cooked beautifully along with the onions and peppers. My sister and niece also enjoyed theirs. The chips were hot; crispy on the outside and fluffy on the inside. Good service.
MrsJ007 . 2024-05-30
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We have just discovered Shardlow and love the circular walk along the canal and the Trent back into the village. We visited the Dog & Duck for lunch and were really impressed with the pub itself (immaculately clean and tidy) and the excellent beer garden. We ordered off the lunch deal menu and both had breaded mushrooms for starters followed by hunters chicken and scampi. We really enjoyed them. We'll be back!
JasBlue0102 . 2024-05-14
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dog and duck sharlow is my ne local the food is brill the service is brill and the new landlord is bril , before it was bland processed food now it tasty food, and i love the service it is second to knon
colinbM3924CL . 2024-05-09
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We chose to dine here as an impromptu meal on bank holiday Monday. We got seated and ordered our meals quickly. We were charged £60+ for three of the lunch deals. Where we had calculated it to be £30+ with drinks. We went back to the bar, to where the female bar staff informed us that she was aware that this deal wasn't available on a bank holiday by her manager, however failed to inform the ordering customers this. We then learnt that we were the second group of diners who failed to be informed regarding this. She called the manager over, a young gentleman who was very kind and rectified this for us, as it is not clearly stated on the menu. As I was at the bar rectifying our bill, my relative alerted me that our deserts had been delivered, despite us ordering a three-course meal, and not having even seen our starters, let alone eaten them. The deserts were taken away, and when the manager asked the waitress to remove them she came charging over like a bull out of a gate with a tone of voice towards her manager. At this point, despite not even tasting the food, we collectively decided that we would not be returning to this establishment. Once the bill was rectified, we ate our delightfully delicious food, which was a shame as we wouldn't be returning. When our desserts arrived for the second time, we learnt that those deserts were indeed the same ones delivered 40 minutes prior and had been stored under what we thought was a heat lamp as the hot desert was tepid, and the ice cream had melted on the other two desserts. This is such a shame, as the manager was trying his hardest to maintain a good establishment, however, his staff lacked compassion within their roles.
MissJShhh . 2024-05-07
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Welcoming helpful staff , clean pleasant surroundings.We ordered scampi and Mac and cheese with Peri Peri chicken ,both arrived quickly ,looked and tasted great . The server came over and asked if all was okay . A great meal out. Many thanks 😊
Jane M . 2024-05-07
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My husband and I went for an impromptu meal on Wednesday 24th April. Husband had the steak and I had the curry which was an offer with a drink. My husbands meal came without the onion rings which are part of the meal, he mentioned to the waitress who apologised and went to arrange some be bought it. They did come out however ten minutes later by which time the rest of his meal was almost eaten. My curry came with a nan bread the nan bread came out hard, again pointed this out to the waitress who again agreed to have a fresh one bought, by the time it came out the curry was cold as the whole meal hadn’t been taken away. I couldn’t be bothered to mention again as my appetite with the meal had long gone and didn’t want to draw attention to other diners nearby so we left. We have dined many times at the dog and duck and had a nice meal ,the venue is lovely as is the garden, the staff are very friendly and obliging it’s just a shame on this occasion it didn’t go well.
O4939UDdebbier . 2024-04-28
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Heard you had a new head chef so thought id give it another go . Great food cooked beautifully best meal ive had in ages !! Thank you 😍😍
aaron D . 2024-04-20
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Nice early dinner at The Dog & Duck. Dog friendly pub with water bowls and free treats for our pooch. Mixed grill was great value, tasty and plenty of it. Steak was overcooked (well-done when I asked for med rare) but tasty nevertheless. Wife had the chicken burger which she enjoyed. Good service. Would come back.
drjock84 . 2024-04-20
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We came sunday lunch time the roast dinners were amazing. Our waitress Ellie took our order at the table she really went above and beyond. Thank you for making my mums birthday one to remember.
Trisha L . 2024-04-08
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Called in on the off chance we would be able to get a table. It was busy due to a charity event but plenty of tables still available. We opted for the plated Sunday lunch. I can easily say this is the best plated Sunday lunch I have had. Plenty of meat and vegetables, all very hot and full of flavour. Excellent value for money. We did think the drinks were a bit expensive but think this is the same in most pubs now. Highly recommend and will definitely be back.
662adelef . 2024-04-03
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As it was my mums birthday I wanted to take her somewhere we hadn't been before and I wanted a nice pub. After much research, I chose the dog and duck. The reviews before March weren't great, but reading that they had a new manager, I decided to take a chance, and I'm glad I did. We had a fantastic experience. The staff were lovely. Especially the lady who served us. Don't know her name, but she had blonde hair. We did wait half an hour for food even though it wasn't busy, and we had to then wait another 5 mins for my steak as the wrong sauce was made. But it was worth the wait. The food was delicious and was hot. All in all, it was a great meal to celebrate my mum. I'll definitely be back, especially in the summer, as they have a play area for kids.
MrsJacobs84 . 2024-03-17
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I was lucky enough to win a Facebook competition to win 2 main courses. Food was lovely and the staff are amazing. All staff that we came into contact with were friendly, happy and very helpful. Lovely place will definitely be returning.
Becky W . 2024-03-02
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booked a table for a surprise birthday, staff were incredible, the food was beautiful, the food was hot, well presented & all came out at the same time for 10 people! not a bad word to say!
zoethrel . 2024-03-01
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We went on Sunday for a rearranged Christmas Lunch. Christmas Day was a disaster. We waited for over an hour for our 1st course. One of our party was taken ill., so we left. The service was a joke to be honest, not enough staff and all young. The meal was re- arranged for last Sunday. What a difference we were totally looked after the meal itself was very good and plentiful. I understand it is under new management and what a difference. We will certainly go again. Thank you to the new management team.
Curiosity06786681165 . 2024-01-30
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Me and my Mrs went on Friday was lovely food and very relaxed evening staff were very polite and made us feel very welcome. Will be back
Jaidan S . 2024-01-29
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just want to say how much my wife and I enjoyed ourSunday lunch today at the dog and duck Shardlow,the Turkey was plentyful and tender , the service was quick and efficient the staff attentive without being overpowering and the sweet we had was exquisite...
Jeff H . 2024-01-28
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A friend & I met up for a long overdue catch up. Her fish n chips looked fantastic, the fish was huge & meaty plus she said the batter was tasty. I ordered the basic mixed grill and I was offered alternatives to chips and...
Go554630 . 2024-01-27
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We came and dined with you on Wednesday 10th at lunch time, the meals were fantastic best we've had there for a while, when asked if a new chef has arrived we were told no, it was our new assistant manger who has just joined...
Evelyn G . 2024-01-13
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Terrible place, ran by teenagers. Waited a long time to get some simple sides, had to send it back twice! Then when the manager came over with the third lot of replaced chips he dropped them all over my friend and onto the floor. Didn’t...
Danielle A . 2024-01-06
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We popped in for a drink and asked for a bowl of chips for the little girl was told they couldn’t do chips only a handful of people in and about two cars in the car park and they actually turned people away we live...
lynn t . 2023-12-29
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Boxing day, booked in Sept snd deposite paid, when we got there it was cancelled, Because they had a. bad day on, Christmas day, I had 13 disabled and lonely people, very upset. Will never go again, and advise other people to fo the same
jackie l . 2023-12-28
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Absolute shambles! Christmas day nightmare. Waiting 3 hours for food to come out raw and inedible. Every table had waited at least 2 hours for any food. Staff crying behind the bar (not their fault they had been left understaffed and overbooked). Would never return
Chloe M . 2023-12-26
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Avoid this place!!!!!! Booked in advance 13 people for Boxing Day, didn’t hear back for confirmation so ended up calling !! Then the day before received a text to confirm or cancel so confirmed YES to then get an email Xmas night cancelling our booking...
DerbyAnonymous . 2023-12-26
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Our annual Christmas party was a very big disappointment food was awful won’t be going again 3 meals had to be sent back 😡😩
Helen D . 2023-12-24
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So disappointing.... skeleton staff. Ordered steak and couldn't even cut it with a stk knife. Friend's stk was returned as it was like shoe leather.....another Friend had a pie which was so dry and hollow. What is wrong with checking meal orders before leaving the...
Anne W . 2023-12-23
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The staff FOH are great but the kitchen staff can’t cook I asked for a medium rare rump steak with a surf and turf meal. I got a medium to medium well steak. They couldn’t give me another one as I had the last one....
Ashton W . 2023-12-20
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We had pre booked our table for lunch today. We arrived to see a tatty note stuck to the door saying it was drinks only. We were told there was a problem and the plumbers were fixing it. However we received less than 30 minutes...
743gillianc . 2023-12-19
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Me & my partner & her daughter & son of 3 had pre booked our Christmas meal for 5.30pm for Saturday 16th of December we had starters ordered of soup & 2 prawn cocktails when it had got to 5.50pm still no sign of the...
Sean W . 2023-12-17
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Keep saying we'll try it again. Hopefully it will be like it used to be when we moved to the Village and ate here every week. Unfortunately another awful dining experience at The Dog and Duck. Dirty glasses, long waiting times for food, many customers...
Wendy E . 2023-12-16
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Don't go if you're in a hurry, went for lunch today, arrived approx. 12.05, ordered by approx 12.10 no other customers at that time., still waiting for food at 12.45 asked at the bar where the food was and told it was being plated up,...
Jane L . 2023-12-15
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I stopped in on my way to mum’s house, the breakfast was very good in fact excellent! The sausage was Lincoln, the toast just perfect and great service. Latte is a good accompaniment for the breakfast, I was not rushed to leave and thoroughly enjoyed...
colina982 . 2020-09-15
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Really happy with the service I was provided with, staff will bend over backwards for you. The Manager is a lovely lady. I would also love to thank rebecca for her excellent service.
Florrieann J . 2020-09-14
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Popped in for a quick lunch at the weekend with my partner and son. I found the staff to be very attentive and very informative about there covid procedures. The food was delicious and the pub over all was very well presented. We all felt...
beccad880 . 2020-09-14
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I'm impressed with how seriously this pub takes in making their guests safe so they can enjoy themselves despite all else. The staff are friendly and accommodating. The food is wonderful. The garden is a lovely place to relax on the odd sunny day. It's...
1PubCrawler1 . 2020-09-14
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The food tasted great, staff were helpful and accomodating especially with what's going on with social distancing measures.
MajesticFudgie . 2020-09-14
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Came to this lovely location on the way home. Decided to have a few drinks, and some light bites. Drinks were good and service was good up until that point. They offered condiments, which we asked for. Staff weren’t very attentive and completely forgot and...
Charlotte O . 2020-09-13
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There was nothing NOT to like about our whole time at the pub.....helpful, friendly, polite, smartly dressed staff. Great prices and absolutely delicious food that was well presented. Thoroughly enjoyed our evening out and would not hesitate to go back. Highly recommended
Joanna S . 2020-09-07
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Food was just okay, nothing special. Lovely staff from the really friendly, informative chap at front door to staff at bar and waitresses moving around the restaurant. All very covid secure, felt very comfortable they had done their best to protect us all. Eat out...
rachael W . 2020-08-31
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I’ve been to this pub twice now for the help out to eat out scheme, with the 2 for 1 and then 50% off it really is a great deal. Both times I have been served by the lovely young lady Evie at the bar,...
boodle16 . 2020-08-27
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Food was fine, as was service and COVID precautions. However we were unhappy when we came to settle up. As a party of 3, we had 3 main courses and 2 drinks. Main courses were 2 for 1, our third main course for the sad...
lynndY7488OG . 2020-08-25
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I have visited this pub today, it is not the first time I have visited the dog and duck and I always have amazing service and food, today however I found that my visit was the most exceptional visit I have ever had. I was...
V710QTgemmam . 2020-08-22
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We’ve heard great things about the Dog and Duck since the pubs reopened, so thought we would give it a try. Well I must say I wish we had been here sooner. Amazing food great prices, staff are a credit to the pub and the...
Osarnotsowilde . 2020-08-20
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Visited to take advantage of the eat out to help out scheme, and as always the food was equally as good as usual despite the double discount considering it is also buy one get one free! Steak was perfect and the burger was enormous! Will...
Billll7654 . 2020-08-20
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Visited here tonight, wedding anniversary,as couldnt get in our usual, friendly greeting and covid measures in place, told we needed to vacate table at 7pm, it was 535pm , took ages to order and wait for meal, i had curry.cant say it tasted bad it...
am140 . 2020-08-17
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Just popped into the dog and duck today the menu was a little restricted which is unusual probably go in at least once a week .i wanted lamb chops or steak and ale pie but not available however it’s always nice to be served by...
lynn t . 2020-08-14
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We have visited this pub twice in August to take advantage of the Eat Out Offer, but you also get 2 meals for 1 aswell as 50% off.. the food on both occasions have been amazing. Perfectly cooked and never had any issues with any...
JustanordinaryJoshua . 2020-08-12
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Called in at the dog and duck to take advantage of the 50% discount and can not fault the standard we received for such little price we paid! Our food arrived in a lot less of a time than what wait time we were told...
Joblackburn1287 . 2020-08-12
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We visited here on a Monday evening for food and drinks. We ate in the garden which was lovely and abided by the new social distancing rules inside when ordering, there was a queue but the staff handled everything as well as they could do....
JYNG07 . 2020-08-11
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Never had a bad meal in this establishment, the pub is always clean and staff very friendly and attentive. Nothing is ever too much trouble for them. So glad they have re opened post COVID-19 and are ensuring that guests & staff are safe.
justHarryT86 . 2020-08-07
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Been a couple of times since lockdown was lifted. It’s a great little venue.. staff are friendly and courteous. Nothing is ever too much trouble for them. The food has always been exceptional and a really good value for money..
Jessica81018 . 2020-08-07
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Went today with my mother my daughter and some friends, The attitude from the women there was abhorrent! Our food arrived and it wasn’t what was ordered so was left waiting a really long time (it wasn’t busy either!) we was offered desserts as an...
Telleroftruthalways . 2020-08-06
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Popped in for lunch the other day with my 11 month old son. Cannot fault the pub at all. Very covid secure with the normal pub feeling. All of the staff were happy, smiley and answered all of my questions. I saw regular sanitizing and...
McOlearison . 2020-08-01
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First meal out since lockdown. We were quite apprehensive about eating out. We needn't of worried. The self distancing and saftey plans have been excellently thought out. The staff were with you right away to explain the changes. Even with all this put in place,it...
lucygH422AA . 2020-07-27
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Decided to stop off here for a lunch meeting. Was very impressed with the way the pub is laid out to ensure that staff and customers are safe. The food was cooked perfectly. Steak was a perfect medium rare. The service from all the staff...
Daniel J . 2020-07-16
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This was our first visit since lockdown and I would like to take this opportunity to say that Liz and her team have gone out their way to make our visit safe yet very enjoyable. The food was beautiful the service was amazing and oh...
BIGJEC86 . 2020-07-16
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Called in after visiting sometime back with the mindset of it won't be the same, only to be proved wrong. Liz and her team have gone all out to make the experience as close to normal as is possible. Clear and precise outlay to comply...
M4474EOgaryk . 2020-07-14
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We live in difficult times and visiting a pub for a meal and a pint has proved to be impossible for a few months. We decided that if the pub looked too busy we wouldn’t risk it but with the social distancing measures and clear...
PeteM963 . 2020-07-14
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I would like to say a big thank you to all the stay for helping to make mums birthday a safe & happy one we were very well looked after thank u
Tracy W . 2020-07-12
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Visited the dog and duck on a busy Saturday afternoon for a family meal out. We ordered 2 ribeye steaks which were cooked very well to our liking and tasted great! My sons ordered the steak Americano and I wish I ordered that! Good atmosphere...
Jen-thom76 . 2020-07-11
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Hi, been for a relaxing pint with friends thoroughly enjoyed my visit even with new rules, had a snack really tasty, enjoy whilst you can because it will get really busy,staff and manager superb at covid rules, thanks seals
cjb4444 . 2020-07-11
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I have been here many times, since 2012. back then it was actually nice. to date 10/7/2020 it is absolutely vile... i wouldn't come here again. The mrs recommended it for me and her dad last week and i did warn them it was rubbish...
U9385YAjamesc . 2020-07-10
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The pub is a well kept, clean and inviting. The staff are great everyone we encountered on our visit was pleasant and ensure we had everything we needed. The food was perfect. Lovely little establishment for date night. We will be back.
Ashlea J . 2020-07-09
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Amazing staff, doing brilliantly in these tough times. Very impressed with Manager Liz as she gave us a warm greeting and run down of new procedures. Peter was brilliant too couldn’t have asked for anyone more helpful. Hope these guys get the credit they’re due...
megnaynay . 2020-07-09
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Stopped off here over the weekend, the pub itself had vibrant atmosphere. Staff very attentive. Food very reasonably priced as it’s 2 meals for the price of one. Me and a friend both had Mega Mixed Grills for the the low price of £22.75. The...
Joshua19680719 . 2020-07-07
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We were quite apprehensive about attending the pub, but having heard how well planned out it was we decided to give it a go. We are so glad we did. We were greeted by a host who was very pleasant, she informed us on the...
Alex19850607 . 2020-07-07
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Ordered the fish and chips - very disappointing - £15 for frozen, dry tasteless chips and very poor small fish - Highly overpriced. Would certainly not recommend. Didn't go inside the pub.
HelenB4640 . 2020-07-06
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Been this evening and even though the staff are very helpful and friendly, the prices have gone up dramatically. £18 for an 8oz steak is very expensive especially for the quality of the steak. So a family meal that usually costs me £15 its cost...
leannef839 . 2020-07-06
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My family and I went for a meal on Wednesday March 4th. Before we got our food we had already over heard two tables either side of us complaining about the food. We didn’t think anything of it until our food was eventually served. As...
Earpy1974 . 2020-03-06
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The staff were lovely and very helpful. I don't go in very often but I'm always welcomed when I do. It's a nice open space where I can enjoy my meal with family and friends.
kirstybP1095QW . 2020-03-02
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Me and my husband came here for some food recently we were very pleased with the service that we received, the food was very good and the staff were polite, we were served by Becca who went above and beyond to help me find something...
V710QTgemmam . 2020-03-02
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Good food and great value . With plenty of choice . Good for groups any age and all occasions. We have used it for birthdays and many other reasons , also just for a quick pop in
susan s . 2020-03-01
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We haven't been here for some time because of a bad experience but decided to give them another chance. Mistake!! It wasn't busy when we walked in and ordered our meals and we were not advised of any delay but it still took nearly an...
Seasiders53 . 2020-02-28
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Fantastic food, friendly attentive staff and a beautiful pub in a beautiful location. Will definitely return
BIGJEC86 . 2020-02-23
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What a lovely pub. Staff very polite and accomodating. Liz and her team are doing a brilliant job. Food was phenominal.
M4474EOgaryk . 2020-02-23
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My fiance and I visited the Dog and Duck for the first time at Shardlow Derby for our Valentines meal. It was gorgeous the steak was perfectly cooked and the meal was hot. Our compliments to the chef. The place itself has a very warm...
tracysb2020 . 2020-02-16
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I came here with friends, meal was lovely great quantity and quality for how little you have to pay, the service from both the bar staff and the waitresses was amazing so friendly and helpful would definitely eat here again.
natashak2801 . 2020-02-14
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I came here for Valentines Day with my partner we were greeted at the door and sat promptly. The service was quick and all the staff were friendly. The meal was very good value for money. The Baileys waffle in particular was delicious. Would highly...
rebeccaa536 . 2020-02-14
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Well called for lunch and ordered gammon chips and peas withe egg and pineapple. Peas were likebullets, egg wass undercooked and chips were either cooked perfectly or too small and solid to the point of being inedible.( end of bag). The gammon was the most...
DEF021220202012 . 2020-02-13
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I went here with 3 friends,i am visiting a friend in Derby and this was my friends local and she likes it.Firstly the positives-the place was clean and had a nice ambience.Our waitress was helpful and friendly.Service was quick.Now for the negatives.My meal was meant...
maukatt . 2020-02-12
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Hi,dined Monday lunch a bit quiet due to weather,but excellent service and food great for the price,new manager seems bubbly and friendly, knowledge is very good of area also, will definitely call again cheers,
cjb4444 . 2020-02-11
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Not been to the Dog and Duck for awhile, but a Thursday evening visit with friends proved well worth while, cheap meal deal, good portions and pleasant atmosphere.
TeamWard . 2020-02-07
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This pub a little gem, very family friendly and also a specific dog friendly section. we ordered from the special boards and we weren't disappointed, the food was cooked to perfection. Waiting staff were very attentive and ensured that we had everything for our meal....
peterkM2728QN . 2020-01-17
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It was my husband and I first visit to the dog and duck in a long time and what a surprise we had for saying we complained on our last visit over a year ago. The pub was beautifully decorated for the festive spirit and...
Jess010576 . 2020-01-03
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Well we ordered 3 Roast Sunday Dinners. Good service.But one big problem, the Beef Tough as old Boots to say the least, Don't know what's happened to the chef, Surely they would have know it wasn't cooked long enough? I understand they were busy, but...
981barneyb . 2019-12-29
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Went to dog and duck this afternoon!! My kids loved it! Great service highly recommend this hidden gem! Staff were awesome couldn't do enough for you! Food was lovely I recommend sunday lamb shank also Megga curry as you get a choice of having two...
R4374ZAdavida . 2019-12-29
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