Based on 188 opinions finded in 1 websites
Based on 188 opinions finded in 1 websites
Nº 27 in 126 in Clackmannanshire
Nº 6 of 17 British in Clackmannanshire
Opinions
Great coffee and recent refurb looks good, however toilets were unclean and smelly. A little more attention required.
sam r . 2024-09-11
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D'nisi is a favourite of mine, especially this one and at Stranraer. I often used to cycle here before the refurbishment. This was my first visit since it reopened, and the makeover has certainly been successful. The cafe is much brighter and seems more spacious too. As always , the cakes and snacks are well ahead of the competition. One aspect was a little disappointing, though. I had a flat white , which was excellent. Sadly , there wasnt much of it. Now , I'm not a fan of the big chains that seem to think that coffee should be served by the bucket. Small is often good. But this was a flat white that was barely bigger than an espresso. Just a little bit more would've been nice.
John M . 2024-05-21
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First visit since the Cafe had a Makeover /Refurbishment recently Service Good,Coffee and Cake served promptly and staff brought food and drink to customers if they wished The Makeover,a massive improvement,the refurbishment has made the cafe much brighter and more spacious,background music was fine,not too loud Value For Money Good,Large Cappuccino and iced Biscuit £7.50 Menu has good selection of hot,cold foods priced reasonably in my view Staff,welcoming and attentive Wi Fi Previous visits had not been able to access Wi Fi but now it is fast and easily accessible A 100% improvement and my go to Cafe in Alloa.
Uppercraigorian . 2024-04-26
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Amazing food! The whole experience from start to finish is great waitress is always so friendly and kind. The food can’t get better and the prices are fair for the portion size. Always a great spot to get great food. I can't wait to go back to Alloa to eat again at Dnisi !
sueli z . 2023-12-04
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Used love coming here when we visit family however the coffee and scone has lost its gloss. The Royal Scones are still good but the tiny jar of jam and clotted cream is too small. But worse than that is the quality of coffee which is now bitter and unpalatable. Sadly, I won’t be back despite a love of those scones.
CJBJC . 2023-10-31
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Wheelchair and dog friendly! Furniture could do with alot of TLC but the food was wonderful! Plenty of parking available nearby too.
Judy Y . 2023-04-24
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Nice Coffee/Food But the lack of heating on a cold day makes it very unpleasant to sit in and enjoy. The seating all needs replaced to bring it back to what was when the coffee house opened
Z3152KIlindar . 2023-03-15
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My friend and I went in today for a nice lunch. We were greated by Kieran which took our order. William made out coffees which were very delicious!! The food was very tasty and the lemon vegan cake is amazing 😋. Kieran and William were very attentive and friendly all the time we were there, checking on us and making sure we were comfortable. We will definitely be back in next time we go through to Alloa. Great food accompanied by great service☺️
AidanVC . 2022-11-30
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Delish chocolate browned cake and good coffee Clean and friendly Friendly staff and friendly customers I took a break from sitting in the office to just find myself staying all afternoon With the wifi I was able to make Dnisi my office
simonemM8811QM . 2022-11-20
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Friendly, helpful and knowledgeable staff with food intolerance, tasty coffee, toasty/panini thing was nice, pleasant environment to sit, chat and eat. All good.
Stay26401743478 . 2022-11-13
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The staff within the coffee shop were welcoming and friendly. The shop was busy however the staff who served us were cheerful and chatty while working efficiently. The shop itself is very clean and tidy. There is a good choice of food on the menu and the Christmas club ciabatta was delicious. There was a great selection of scones and sweet treats available and we thoroughly enjoyed our gingerbread scone and red velvet cake. I would definitely recommend a visit to the shop.
256charlenea . 2022-11-12
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Nice atmosphere and friendly staff but food not great, broccoli soup thin and watery and has repeated on me all day! Bread with soup hard and stale. Cake small and poor selection - choose Costa up the road any day.
573celestej . 2022-08-20
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The staff were so lovely and friendly, the food and drinks were delicious as well. The café itself was clean and well presented.
R595ROtaylorm . 2021-11-02
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We’re told food would take 15 to 20 minutes. It took 35 so you can imagine how disappointed we were with cold wedges, hardly any filling in the panini and disgusting salsa. The staff are friendly but would not go back
693abil . 2021-06-13
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We were two friends staying in Alloa for a long weekend and happened to be in the town centre on Sunday morning about 11.30. The High Street was shut up and rather empty but this coffee shop was open so we gave it a go. The shop was inviting from the outside since there were tables on the pavement and we weren't the only customers. Inside the shop was clean and bright. The two young staff were genuine and attentive both behind the counter and when serving at table. The coffee was awfully good, well-made and well-presented (I can't actually remember the last time I had a properly made or served cortado since March 2020...!) and the scones - at least five varieties - were fabulous! Such a welcome contribution to an otherwise under-performing Sunday High Street. Thank you!
PeregrinusFalco . 2021-06-13
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Great tasting coffee, good staff and comfy, intimate surroundings. Very clean and airy. Staff kept everyone informed of routes as they cleaned the floor regularly.
Steuart W . 2020-12-07
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Not a good visit this week. Our food took ages to come and was not that good when it came. Chips looked like they'd been cooked on a radiator, sweet potato fries were soggy. Fillings in the paninis were nothing special, and the salmon bagel frankly horrible. Plus points: coffee was good. A nice welcome from the staff and a friendly goodbye. And the sofas, which have been in the premises since it opened, are showing their age - saggy and uncomfortable. Sadly, we won't be back.
auldreekie87 . 2020-11-06
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My wife and I thought we were in for a good breakfast when we arrived to a nice welcome as we entered the front of the cafe.We took our menu to a nice booth and made our selections of pancakes with bacon and maple syrup for my wife and ahouse breakfast for myself,it sounded very good.My wife's pot of tea arrived first ,a bit on the cool side.40 minutes after we arrived the pancakes and bacon arrived both were cold and to be honest not very appetising.A few minutes later the breakfast arrived,Where do I start?The potato scone was a stranger to the frying pan,dry and cold.The sausages were look warm and tasted like a well know freezershop budget variety.The beans were not on talking terms with the tomato sauce that came out of the same tin,cold as well.The bacon,was so thin it only had one side,and when ,some time before it hit the plate had shrivelled up in the pan ,was by now cold too.The good thing ! The scrambled egg was quite hot,probably the last thing to be cooked ,but unfortunately micro waved,yuk .The toast,I was hopeful,2 slices looked time a treat for me with breakfast,was barely warm and must have fell through the toaster missing the heating elements.We left without eating it,but we did pay the £12 .702 minutes later we were sitting in Wetherspoons bobbing John with a great hot breakfast.
officerdibble777 . 2020-11-03
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Nice and friendly staff. Lovely coffee. It was nice to be outside enjoying a cuppa. The food is nice, cakes are overpriced for the portion but otherwise all was well
Shazmarelda F . 2020-07-18
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Under new management the last visit we had tea/coffee and two scones. The scones could be likened to bricks the knode just went through then a circular saw would have been better. The sconed were not very good advised the manager and was told it was a new scone mix and other customer had commented. Will give it one more try then vote with feet. I am not paying a premium price for crap food.
grahamj140 . 2020-03-04
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Popped in while passing, the staff are friendly and helpful, coffee, teas and bakery products all very good. Will continue to use cafe.
Ingleton34 . 2020-02-22
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Fast, friendly service. Coffee was hot and delicious. Small selection of scones and they were also delicious, with plenty of butter, jam and cream to put on them. Nice amount of seating, from tables to couches. Bathroom was clean. Would recommend visiting here.
Lori S . 2020-02-11
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Lovely cafe in the heart of Alloa with THE best scones! Daily scone special which was pear and almond today. Guest coffees too, Costa Rican for me today with a scone packed full of cherries and sultanas. Bypass Costa and Greggs and visit this place you won’t be disappointed!
Roosterscot . 2020-02-02
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Popped in for lunch & so glad we did : spicey chicken panini & best coffee in the wee county !! Had a carry out coffee here a few back & was disappointed I didn't have a large was so nice ! Brother had freshly baked scone & was beautiful also. Must say the staff are so nice & excellent service. If u a coffee lover you will love this little gem in centre of Alloa .
BrianW573 . 2020-01-24
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I usually visit for the coffee and the delicious cakes. However, today it was the house breakfast and the costa rica coffee bean that was a fantastic delight today. I just had to make the effort to write a review from my experience today. Also for many years I have often wondered where they find their staff from... the service is always outstanding, helpful, pleasant, friendly and extremely polite....I sometimes feel transported to the states after ordering. Lol. 8 years I have been a loyal and as a business it only seems to get better. Thank you.
N3024WXashleyc . 2020-01-07
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Visited Dnisi in Alloa for the first time today for lunch. Very impressed by the place, staff and menu. Had goats cheese and grilled pepper focaccia which was absolutely delicious. Scones look fabulous and might take one home for Ron... As in later-ron!!! A wee gem of a place in the centre of Alloa...
carolnU1631QW . 2020-01-07
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For a while this place had gone downhill and we stopped coming but over recent months, we started coming back more often. The lentil and coconut soup is lovely, although sometimes its very watered down which is a shame! 99% of the time staff are very welcoming and friendly although I do feel one member can be very blunt. If you havent been, give them a try!
Robb230917 . 2019-12-29
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We moved to Alloa last year and now come here regularly. The staff are always helpful with great customer service. Food and cakes are lovely and coffee is excellent (the man with dark hair and glasses makes a great coffee and is always so welcoming). We have a toddler and it is spacious enough for prams and family friendly. My favourite cafe in Alloa.
Nicola C . 2019-08-21
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Lovely friendly service, and the food is delicious especially their cake selection. I have visited on several occasions and have never been disappointed.
reidmrsfrancesr . 2019-07-02
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My last review a while back highlighted what I felt was a reduction in standards. Having been a number of times in the last few months, it's time again to set the record straight. The current breakfast offering is very good indeed, the snacks/soups tasty and filling and the scones and cakes amazing. Delicious coffee and very friendly staff make this the best coffee house in Alloa. So I felt that was well worth sharing!
JDS339 . 2019-06-19
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We visited this cafe because it is so accommodating for different dietary requirements. As soon as we walked in all the staff were incredibly welcoming and helpful. There are some great menu options including every coffee choice imaginable. The portions were huge, delicious and served quickly. Also it was so reasonably priced. Thanks so much!
erinc866 . 2019-05-11
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Coffee and Cake are delicious. Sandwitches and panini's made to order, cannot fault Dnisi for lunch.
fjr23202019 . 2019-04-14
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Nicky and her her team are amazing. Fabulous customer service. My friend and I go in once a week and are always greeted with welcoming smiles. Lots of different coffees on sale and really good made-in- store scones.
Andrea E . 2019-04-13
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Always warm welcome ,food great especially scones ,visit at least once a week.Take service users there and staff are always very accommodating .Highly recommend .
MargaretD1957 . 2019-03-17
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Not your average coffee shop - specialist coffee, on this occasion from Papua New Guinea, and a selection of delicious made-in-store scones. I had the Cranachan today. Would definitely recommend coming here, rather than the 'usual' chains. Experience the difference!
penguinbairn . 2019-02-26
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Regular visitor here as the local Dementia group meet here weekly. The staff are helpful and respectful of this client group. Food and beverages always good too.
S T . 2018-12-24
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Wow, coffee before a meeting and found this cafe. Warm welcome. I had cappuccino and it was yummy, smooth flavour and perfect temperature. Love it. Will be back for food next time.
TriciaAC . 2018-12-13
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D'Nisi is definitely a gem in Alloa not to be missed and definitely nicer than Costa down the road.
156alyr . 2018-11-07
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Only visited this place once but thot the couches were a tad uncomfortable for trying to eat, lovely cakes and coffees toasted sandwiches, soup, etc but thot it was rather over priced, it’s in the centre of Alloa and is busy but for me it didn’t hit the spot price wise
maureen1949 . 2018-10-03
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Happened just to drop in for a coffee as we were early for an appointment .
championi . 2018-07-12
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I happened to spot this place and popped in to wait on my mum for a coffee and I was early so I had a scone and tea well that was over a moth and a half ago and I have been back several times with my husband and with the family. Not ever had a bad experience the soups are awesome the scones fantastic and they all are made on the premises.
Audmac2013 . 2018-06-27
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I pop in here every so often for a coffee or lunch. There’s much more choice for breakfast and lunch than Costas next door and the food is prepared fresh rather than out of a packet. It’s a small local business so I prefer to spend my money here! Try the jacket potatoes, they’re always good!
John696 . 2018-06-19
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The soup was hot, and extremely tasty, with a lovely crusty roll. The full works hot chocolate went down a treat!
Lizh57454 . 2018-06-19
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Met a friend for lunch. Order was
sauchie32 . 2018-03-10
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D'nisi has been one of those traditional go-to coffee places in Alloa that has, by all accounts, been established for years. The staff are friendly and know many of their customers by name. With the competition up the road coming on the scene in the recent past in the form of Costa the place was refreshed and you might have thought they would up their game. Well sadly my recent experience would lead me to tell you to avoid for lunch as their ability to take on board the details what you've ordered and deliver it with any alacrity is patently lacking. Three foccacia (basically posh toasties!) ordered had still not arrived after 45 minutes, details of slight variations (salad/nachos/no cheese please) completely ignored. After finally getting up to remind them we were still there, two arrived with no cutlery/napkins leaving one of us for another 5 minutes without their lunch. This all happened at a time when no one else in the place apparently were consuming what might be construed as 'cooked' or 'heated-up' food. A steady stream of customers for coffees and buns were served by at least 5 staff during our long wait. About a month previous to this I had lunch here where one of three meals hadn't been prepared at all. Again, two of us had to sit and eat our meal whilst the other waited another 15 minutes. The only saving grace was that we had also side ordered some potato wedges to share. I remember at that time that the cleaning of tables in the place left much to be desired. This seemed to constitute using a mucky cloth to wipe food detritis on to the floor. The coffee in the place is good and and on a par with the big chains. Unfortunately D'Nisi need to up their game on the lunch front if they are going to tempt me and deliver on the "SATISFY" promise emblazoned on their menus.
eyejaybee501 . 2018-03-10
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Staff friendly. Coffee good. Nice comfortable surroundings - good place to meet for chat and lunch or just pop in for coffee and watch the world go by.
Jan h . 2018-02-26
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Nice friendly atmosphere staff helpful good coffee and scones here always good selection of cakes to
John H . 2018-02-25
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Good, thoughtful & friendly service, lovely coffee, dairy-free millionaire's shortbread available. Relaxing atmosphere, a good choice in the middle of town. Recommended.
Ping P . 2018-01-13
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Had coffee and a scone with butter and jam. Coffee was very good, scone was fresh and as it was a fruit scone it actually had lots of fruit in it. Staff very helpful cannot fault anything.
grahamj140 . 2018-01-04
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Popped in the other day for some tea/coffee and scones. Had the spicy scone with nutmeg - really tasty. Lovely place to have a break. Staff always friendly and helpful.
PtarmiganTraveller . 2017-12-17
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Me and my husband nipped in the grab a quick breakfast. Didn’t realise how big the premises was from the outside looks quite small. The staff were friendly and the food was good. Reasonable prices too.
Nicola B . 2017-12-12
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Lovely, delicious selection of cakes and scones (scones in variety of flavours!). Sandwiches and savoury food/soups are great too.
Montmorency100496 . 2017-10-06
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Great coffee shop. Barista coffee and tea perfect. Lovely selection of cakes. Lunch time menu delicious and well priced. Everything is made fresh. Soup gorgeous. Scones are the best. Well worth a visit.
sauchie32 . 2017-09-14
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Always pop in here when visiting ALLOA town. Staff always acknowledge when you enter and leave. There is always a huge selection of delicious cakes, buns, hot and cold snacks available. In nice weather you can sit out at the front.
Norjim1 . 2017-09-11
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Coffee was delicious and the scones are big, fresh and delicious! Clotted cream was a must!!
Mark B . 2017-08-09
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Vine aquí para un almuerzo ligero de sopa y un bocadillo. El servicio es un poco lento, pero la comida está bien y a precios razonables. Mezcla de cómodos asientos y sillas de comedor de estilo. Una decoración. Es aburrida y la iluminación podría ser mejorado.
billobe1 . 2017-06-26
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Fuimos para el desayuno y por desgracia bastante decepcionados. No con el personal, no con la selección (aunque es bastante básico que ofrece desayuno en comparación a cuando abrieron), pero por la calidad. Sí, por supuesto, entiendo que no huevos sal al microondas paseando. Pero puedes sal posteriormente! Estas no habían sido tan insípido, aunque estaban debidamente preparado. admito Y no, no estaba tomando mi tocino y huevos revueltos, rollo de huevo a pedazos de sal el huevo yo. Eso habría sido difícil con la cucharita que era mi única cubiertos. Y mi té era tibio. Quizás había sido caliente cuando fue derramado, pero por el momento mi desayuno llegó, sin duda no estaba caliente. Esta no es la primera vez que me he encontrado en calidad pero incoherencia será la última porque no volveré. Triste cuando esta cafetería tiene un enorme potencial y una leal base de clientes. Yo no ceder en estándar y tienen un enfoque más exigentes cuando se trata de mi patrocinio.
JDS339 . 2017-05-31
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I try and go for coffee there every Sunday morning it's great relaxing place to read the Sunday papers
Robert F . 2017-05-24
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I go to Dnisi on a regular basis ,either with my wife or some friends. The staff are great,friendly and accommodating. They always have a great selection if cakes and parties and do some breakfast stuff too. I will be there again very shortly.
henrye147 . 2017-05-23
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Locally run independent café with free wifi, friendly staff, great selection of scones and cakes as well as more substantial meal options. Excellent coffee and obviously very popular. Well worth a visit and easily accessible from the nearby rail station.
BrendanEugene . 2017-04-29
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Had some time to wait for grandson at opticians opposite and popped in. Glad I did. Friendly efficient and excellent coffee and bun.I'll be back.
GlendevonMike . 2017-04-27
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Went in for quick breakfast. Staff welcoming. However wouldn't recommend the tea. When it arrived it was very weak so stirred teabag in pot(no button on lid) Took ages but couldn't get it stronger. I don't like strong tea but this was very pale. Also ordered bacon rolls and asked for bacon to be crisp. Again lukewarm bacon on a cold roll and bacon not crisp. It might have been better if the waitress had brought it all out together on a tray but she did it separately. I have been in a few times previously and always had problems with the tea being weak and lukewarm. I am not fond of coffee but did have coffee once and that was really warm. I wish food places would learn how to make proper tea. The water should be just off the boil and the pot warmed.
WeeM49 . 2017-03-02
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Various flavoured coffee, and ways to have your coffee, and teas, great home baking, soups & sandwiches available. Usually go from lunchtime onwards, so not sure about earlier foods/snacks on offer. Bit more expensive than your "everyday coffee shop" but it's worth it. Friendly staff, and they take the time to get to know their custimers, their likes etc. I think it has gluten free in offer, but not 100% certain.
meandfamily2016 . 2017-02-14
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I promised I'd leave a positive review, so here it is. A bit of background to the situation: I am a street fundraiser who is also vegan. This places *greeeeat* limitations on my diet when I'm out and about. One day I was working in Alloa and popped in here. The staff answered every question I had excellently and couldn't have been more helpful and lovely. A great place to go with great food.
Harry B . 2017-02-02
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Regularly meet my brother in D'Nisi's for a morning coffee. There is always a warm welcome from the staff and the service is excellent. There is always a range of morning papers available should you just pop in for a quiet coffee and a read. There is a range of freshly made sandwiches and panini's all totally delicious. However the star of the menu are their home made Scones. Utterly delicious. D'Nisi scones have even made the newspapers with well deserved rave revues. A new Costa coffee house has opened up the road but support a Scottish business it is well worth it and you will not be disappointed.
Paul S . 2017-01-26
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This is a lovely local coffee shop. A great place to get a quick bite or a light lunch. The service is friendly and the prices reasonable.
e46035 . 2016-12-29
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I have visited this coffee shop on a number of occasions and have always had nice coffee and fresh scones. It always seems a busy place but has plenty of seating. The only negative thing is that service can be rather slow which has happened every time I have been in.Overall I can recommend this coffee shop to all who visit Alloa.
J L . 2016-12-12
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I haven't been here for a while. Loved the welcome from the new manager who used to be a wonderful server. Yeah! Now she is the manager - delighted for her. The coffee and Christmas scone were excellent. I'll definitely be back very soon. A 'must visit' place in Alloa.
MariaRob25 . 2016-11-23
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My wife and I stopped off for a coffee here today. The coffee was great, and the girls serving were very friendly and engaging. Nice spacious coffee shop with plenty leather sofas to make you feel relaxed. Would definitely go back if I was passing this way again.
Rumbold . 2016-10-15
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We visit at least twice a week and can honestly say that to my taste they have the best coffee blends bar none.Recently refurbished with new seating arrangements.Good home style baking and selections of sweets.I've put myself in the mood for the carrot cake with a coffee so I'm off.
ZoltanPeppa . 2016-10-09
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Have been here quite a few times in the past but today was the first time since they've had a make over. The service and drinks (didn't eat there today so can't judge) were as excellent as they have always been but one reason why we went there instead of Costa was because they used to have a small play area for children. So when myself and my sister turned up with my 15 month old nephew we were a little disappointed to see that had been removed but as we were only there for a short visit we weren't worried. My sister then headed to a table whilst I brought over the drinks, and as I went to the table, I asked what my sister was doing as she seemed to fumbling with some strange plastic contraption that apparently calls itself a high chair. Neither of us are strangers to booster seats which easily strap to the chair and are soft like a firm cushion, but this was a hard plastic thing with a curved handle at the back and a table that moved up and down (rendering it completely useless) at the front. The curved back meant it didn't sit at the back of the chair properly so we had to put all our coats at the back to make it comfy for my nephew. It also took ages to fit to the chair and due to it's ridiculous design obviously didn't fit properly so for an older or bigger child it would have been not just impractical but unsafe. Please D'nisi, bring back high chairs and get rid of these stupid plastic things!
Felicite C . 2016-09-24
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Lovely coffee shop, I always have the hot chocolate. With cream and marshmallows!!The cakes are very tasty, love the carrot cake! Oh and the lemon cake ....and the Carmel short cake...so much choiceDecor is modern,Staff are lovely, great customer service.I love the bookcase, full of great books ,for customers to read while relax with a drink.I've have lunch a few times, had the cheese and ham paninis, served with crisps, salsa and colslaw. Baked potatoes are slow baked!! Taste Devine, great choice of fillingsPrices are reasonable, kids meals/ portion available too.
Nicola B . 2016-09-14
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I love going to D'Nisi, the staff are friendly and the food is great.A very good loyalty card is available.Comfortable seats in welcoming surroundings, breakfast, brunch or lunch it always serves great food
darthonian . 2016-09-07
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One of favourite coffee places in Alloa. The staff are cheerful and the coffee is good too. There are good snacks and pastries/cakes available. They also have a loyally card for regulars.
ochil4 . 2016-09-06
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Lovely staff and good atmosphere! Nothing has disappointed me so far and the makeover has brightened the place up too! Took a pic of the strawberry tart because it was made so pretty!
Kyliebeveridge . 2016-08-28
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Often pop in here with family during a visit home to Alloa. Staff are always cheery and it's always reassuring when the guys remember you and your order!! Keep up the good work!
Peter B . 2016-07-16
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good quality food with happy to help staff, excellent value for money will defiantly be back and recommend to friend and family
John U . 2016-07-11
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When d'nisi first opened it was a welcome place in Alloa, a change from the usual greasy spoons and somewhere to get a decent coffee. Over the years it seems that the place is a little bit tired looking now and could do with a freshen up. The staff are lovely, but they really need to find someone to run the shop floor, the ordering system at best is erratic, your food may turn up, and it may be what you ordered, if you try to make a change to the already pre-prepared dishes, the staff are happy to do it, but it really can go horribly wrong, The food however is good, and with a bit more staff training and a new look it can once again be a 5 star café.
Arron U . 2016-07-07
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Been visiting on an almost weekly basis. Best coffee and scones in the area. A must visit. Plenty free parking in the town TT
Tommy T . 2016-05-17
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Food was good staff were really nice and helpful coffee was excellent as was all the home baking spoiled for choice
Andy S . 2016-05-06
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I have loved D'nisi for some years now. The food is always fresh. Their soups in particular are brilliant with a diverse range of ingredients. There coffee is the best I have tasted especially compared to large coffee retail shops. The staff are always friendly doing all they can to help assist you.
Lisa H . 2016-04-26
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My friend and I enjoyed lunch here on a very quiet Monday. Good choice of dishes and some various meal deals. Service was very quick and everyone was really friendly. Have been here on a few occasions and will certainly be back again especially as they now operate a loyalty card scheme.
Anne M . 2016-02-19
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Looked nice from outside and seemed ok when I walked in, staff seemed very preoccupied and what I presume was the manager was on the phone for the duration of my tepid tea visit which was ( served In a nicely chipped tea pot!) I ordered pancakes and butter ( black and rubbery) mmmmm delicious NOT get a grip this is not a place I would recommend as when i raised my concerns about the quality of the pancakes I was rudely dismissed by the waitress and the manager. Will go to the bakers across the road next time or the cafe a few doors up. This establishment really need to sort their customer service out and their food offer is rotten.
Morag F . 2016-02-13
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Friendly.great coffee. lovely manager and staff .clean love ham n cheese croissants. Recommended to family and friends
Amanda N . 2016-02-07
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Very nice atmospheres here. Very relaxing with a large number of armchair seats in the back of the cafe. A good selection of food and a breakfast special. Their home made scones to die for! Although several waitresses the service was a bit slow although when served they were so customer orientated and kept coming back to see if they could help us more. This was very impressive. The music was brilliant. Prices very reasonable definitely would recommend and would certainly return.
Margarita E . 2016-01-27
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Gorgeous atmosphere with nice music and friendly staff. Spend a lot of time here catching up with Friends. Really beats the Starbucks and Costas you walk into. Beautiful fresh coffee, fresh food and plush furniture you can spend hours gossiping. Plus free WiFi. Love how the staff have remembered my coffee order too.
Etriene . 2016-01-22
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was here with friends, we asked for wine and were told we couldn't as not buying food, we then decided to order a lovely cake, this wasn't classed as food so still not allowed wine, there is nothing detailed in your alcohol policy regarding these rules and regulations
Julie milligan m . 2016-01-21
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Thoroughly enjoyed my visit. Staff are attentive and really care. You could see they remembered peoples names and took the time to look after the children in the cafe whilst I was there. Nice touches like a place to hang your coat, papers and books available to read, and nice music too.
Mark B . 2016-01-20
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We stopped here after shopping in Alloa for a quick meal quite late on in the afternoon - just before the cafe was due to close. There was not a lot in the meal line on offer - we went for a Risotto - big mistake - this came in a plastic container sourced from a room at the rear of the shop - then heated. It resembled porridge! Never again! We have been in D'Nisi a few times and found the Coffee and Cakes very good. The staff are also very pleasant and helpful, albeit usually very busy which goes with slow service. Hey Ho - that,s life.
Phil C . 2016-01-14
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Ideal for meetings, nice coffee, great scones. Service can be a bit slow but they are working on improving this,
MrsHM2014 . 2016-01-06
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I've been to D'nisi a few times, never overly impressed but because there is nothing else in alloa, my friends & I went there again to grab a coffee. There was a queue of a few customers in front of us which is normally a positive sign, but waiting 10 minutes (I counted 5 members of staff while waiting) to even be noticed isn't particularlyI customer-centred.Once we placed an order (3 coffees to go) we waited and waited and waited... 20 minutes later our orders arrived with a "sorry for the wait". Needless to say, no one had let us know at the time of placing the order that there might be a delay... But a 20-min slip? Really D'nisi?! If this wasn't bad enough, my coffee was lukewarm so went back & asked for a new one (yip, knowing that another 20 mins could be wasted). To my surprise I got my new coffee within minutes. Btw, if you're looking to get a coffee which you can actually taste like coffee, I'm afraid you will need to ask for an extra. So overall, disappointing and we won't be back again. Luckily, I've heard Costa is opening down the road!Btw, it would have been one star, but they do make nice scones.
BAlexander3 . 2015-11-28
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Lovely and calming surroundings, with so many treats available. Service is always friendly, and the books available for borrowing is a very nice touch
WJamesCG . 2015-11-21
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I never expected to find such a relaxed, informal and inviting atmosphere behind such an unassuming facade but this is an experience worth experiencing and best shared.Excellent service and good choice of menu makes for a period of time when you can just relax and feel at home, bring a friend because you don't want to sit alone for this.
darthonian . 2015-10-26
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This coffee shop is excellent and well worth a visit. It has comfortable seating in a relaxed, warm and friendly atmosphere with a varied menu, as well as a specials board. They have a large variety of scones baked on the premises daily and two different varieties of freshly made soup daily too. A wide selection of cakes and drinks caters for everyone's tastes. Nikki and her staff are helpful and give every customer a warm greeting and departure. They are happy oblige customers individual requests. Nice to see also that they have a healthy children's menu. The toilets are clean, and the shop is open seven days a week.
snowwhite146 . 2015-10-24
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First few times myself and my mother came for coffee and lunch it was great, we made it a regular trip when out shopping but then everything started to go wrong. Our drinks often wrong, my mother doesn't take milk and on two occasions we received milky coffee or even tea! The food was never anything exciting and the staff didn't know what they were doing, what deals they had etc. it's s little expensive for what you get and it's a shame as it used to be superb!
anderson0293 . 2015-10-17
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Arriving in Alloa at lunch time, we parked and discovered the restaurant nearest the car park was closed due to flooding in the kitchen. We walked into the town and asked directions as we didn't see a cafe anywhere, and were pointed to D'Nisi. We queued a few minutes and then discovered there were more tables through the back, including comfortable sofas were several people were relaxing whilst enjoying their lunch. We ordered paninis and some wedges plus drinks and sat down to wait. The drinks soon arrived and cutlery and after a while our lunch arrived. The tables were quite small for four people and we were close to the next tables, were some young mothers were trying to fit round with three prams! The paninis were tasty, the wedges were rather overcooked and dry, well to be honest some were blackened! But we were being greedy having them,the paninis were adequate. there was a good selection of food and drinks and the cakes looked good too, especially the selection of unusual scones, both sweet and savoury. The toilets were clean and the waitress very friendly. A good place for a coffee or quick lunch.
jo145 . 2015-09-28
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Visit D'Nisi lots as at end of a cycle path from Dunfermline. Always have a scone as they are fantastic. Friendly staff, well worth a visit.
Anne241061 . 2015-09-15
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This place should be good but I found it a bit lack lustre. The menu is varied, I had stuffed, toasted flat bread, with small portion of salad and a little tub of some relish which had been made up ages beforehand to save time. My friend had a salad and left quite a bit of it. The wee one had childrens platter with carrot sticks, raisins, baby bel cheese and a cheese sandwich. The waitress was friendly and checked that we had everything, she did this at every table , we could hear her all the time. then we ordered cake and that took forever to come, the waitress then went through her have you got everything routine. I think trying too hard. The décor is nice and I loved the deep red colour. There are toys for the kids to play with. A comfy corner with sofa and low table. booths and tables. Ample seating. Toilets reasonable.
IslaT54 . 2015-09-09
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Lunch on a weekday. We have visited here on many an occasion for lunch, and we always enjoy it. Only fault is that although they have a children's menu they don't do small portions for my mum and a full portion (especially at lunch) is too much, so i usually have to order something that we can share and it's a pity because i really do enjoy their soup!!
RhonaG1047 . 2015-09-09
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Came here with a friend for lunch, the place had a nice feel about it, very comfortable and clean. I ordered soup which was lovely, then had a scone for afters which was amazing! Best scone ive tasted in a while! Will be going back!
xcheeky_chopsx . 2015-08-23
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1059 Opinions
A hidden gem tucked away in the East Neuk. Great produce and helpful and friendly staff
1314 Opinions
Great platefuls for the value. Very tasty food. Think pub grub + extra effort. Was very busy so need to get a table booked (Friday night).
105 Opinions
A fantastic wholesome establishment, where you are welcomed with genuine warmth. Would not go past it! Quality drinks and food.