Dixy Chicken Coventry in Coventry

Chicken was not cooked properly and all food was cold when arrived

If you have a complaint and go back to the shop they don't like it what they do is over charge you next time you buy something this should not be the case customers do complain that's part of working round the public I'm sure if any of these staff went into a shop and weren't happy with the product they would complain this is not personal just human nature.

Really fresh tasty food - always a regular go to for us

Where is. My delivery please no delivery yet

Dixy Chicken Harbour what a good stuff is very friendly

the chicken was burnt and un-edible. Tried to ring the restaurant but no answer, typical. not happy at all.

I must say, I was thoroughly impressed! The food arrived hot and fresh, and the flavors were absolutely delicious. I ], which was cooked to perfection. The portion sizes were generous, making it great value for money. The delivery was prompt, and the driver was friendly. Overall, I highly recommend Takeaway Dixy Chicken for anyone looking for a tasty meal delivered right to their door!" Feel free to customize it with specific details about your experience!

Sadly dixy’s poor customer service has lost them a loyal customer. Food arrived 1.5 hours later after ordering. Driver knocked the door once left the food on the floor and drove off. After collecting the food we realised the food was cold. Upon calling the restaurant we spoke to adnan who spent first 5 minutes of the call telling us the food he sent was hot, after going around in circles asked how we wanted to resolve it. We asked for a refund he said he didn’t know how to refund! We asked if he could get someone in the business to refund he said he couldn’t refund. I explained we are a regular and loyal Customer and never ever call to complain but today the food was genuinely stale and cold. He said he was happy loosing a loyal customer but could not refund. Sadly they’ve lost a regular customer as adnan told me he had to believe his driver who said the food was hot.

Disappointing way to spend 38 quid. Pizza was forgotten on delivery so had to wait 40 mins for it to come so my son sat starving watching us eat. I understand these things happen and would forgive it, but the quality of the food we did receive was poor. Chips were cold, hard and tasted like cardboard. The lettuce inside the wrap was browning, clearly old too. Won't be ordering again.

Very good service and food was yummy

Always lovely and fresh, delivery driver is always so nice aswell, 10/10 and my go to everytime.

Ordered 27 wings they were all stale couldn't eat at all.

Hi i’ve disappointed as all of the food was missing this is not what I was expecting!!

Delivery was 20 minutes late Burger was warm, fries was cold, kebab didn’t taste fresh and fries was also cold. Won’t be using delivery service again .

Lovely great food. Nice quantity, very gud service. Thank you so much

So the shop has been renovated but food quality went down the hill. It used to be our go to takeaway but never visiting again. You are charging £8 for a Peri Peri burger meal which was ready in less than a minute after ordering? How?? Had to throw away peri burger as it was pre-cooked with no sauce/marination. No wonder shop is empty all the time now, used to super busy at lunch and dinner times. Sort out your food!!!

Actually, I am not happy because this is the third time I told you please my drink is hot please I wanna cold one but every time you send me the hot so warm on every time I order for example for eight 8 o’clock sometime 10 or 15 minutes before before my time, call me your orders ready sometime after 10 minutes or 15 minutes , actually I’m not happy

Great food - my wife enjoyed the spicy chicken wings!

Always brilliant service food always piping hot alway comes before delivery time great food 😁😁

The chicke. Tikka doesn’t taste fresh at all

Very nice ☆☆☆☆☆☆☆☆☆☆10 star my kids crazy 🤪 dixy first choice

As always so after 5 minutes of placing the order guys click it's ready to collect but when you get there they starting to prepare it so idk what's the point of ordering it through the app the only difference is a service fee

Absolutely horrible chicken spiced burgers. Dixy had a standard these guys fry the pre cooked burgers tastes like boiled chicken Weres the spicy burger. This is a oily boiled burger Waste of money Fries were nice

I didn’t get my drink, called up the restaurant and they said they would call me back and they didn’t call me back. I need a refund now.

Over 1 hour total delivery time, why hire a personal driver and not from Uber eats directly

Very good quality food fresh meat and lovely people make the food😍

Delicious and still hot and freshly made Thank you👌

Thank you for always sending fresh hot food and always including the dips. We are addicted to the chicken strips they are so good! 😊

Great service from shabbir, would definitely order again

Wrong item given but no refund issued. Terrible service from place and Justeat didn't want to know

Awful customer service! Rude! Food went in bin

Wrong order bad customer service not happy to correct order will not be returning customer

Great vaue and great taste. Also super quick! Highly recommended.

I am not happy the food arrived with battered fish with battered chicken pieces this is not what i ordered the person eating this is allergic to fish

told me they delivered the food but clearly went to the wrong address. Then I had to wait again for more food to be made and delivered all over again. so in total it took 1 hour and 45 mins to finally get my food.

Nice food as of quality concerns, fast food preparation, overall good experience. The only hassle, they accept cash only.

Delivery driver was probably the nicest person you will meet very friendly lad…food was food too!!

Credit where it is due. This was phenomenal. Thanks guys. Proper fresh , very tasty, high quality.

The half chicken had no sauce , even I called the restaurant to make sure put more sauce on shaken but there was no sauce at all

I didn’t order spices but that’s what I got also I received cold cheeses chips a large amount of cheese not melted due to the lack of heat

As always a nice meal overall, did find part of the chicken a little dry and overcooked , but still a good meal as always from dixy chicken , Foleshill dixy always 10 times better than their other shop in coventry

We order regularly and the food is always on point. Thank you for always giving excellent service.

Kids love the burgers not my kind of fish some time I get myself barbecue chicken nice

Chips were stone cold with cheese all over it that hadn’t been melted. Awful

great services, communication is marvellous, delivery time is exquisite and food is superb, i can not fault any thing.i really enjoyed it.

unusual but forgot fries 🍟 with meal

such quality meaty chicken pieces and very spicy 😋 👌

Order didn't arrive , message can't find address. I've ordered for years

Have ordered from here lots via just eat and never had a problem. Loved the bucket deals and great price for them. I've reviewed via the app numerous times to say how good it is but the last few times I have ordered, including last nights, it has been poor. Chicken was undercooked, both the pieces and the fillets. The wings tasted of old oil and the fries were anaemic. Dunno whether it's new staff or something but wasn't pleasant and threw it in the bin after a few bites

The delivery driver was sooooo cute protect him at all costs pls. Can never go wrong with a chicken fillet burger 😍 it was sooo good

gave me the wrong order i ordered a steak burger but received a chicken burger

Love the burgers from here! Very good food !

Always on time and friendly drivers and food is never cold definitely my go to takeaway place

pizza was squashed up one side of the box and cheese stuck to the lid. other than that it was good

Was eary but one of the burger was not cooked and not edible even if it was as you put them in upside down so they were all soggy from the salad and sitting in a wrapper and box won’t order again as I then never ate

Order was great, all food was warm and correct. Very happy and will use again

Edited. More recently I have only been served fresh food, which was something historically I did not receive from here. Well done.

The fillet o fish burger that I ordered was horrible. The batter was so salty it couldn’t be eaten. The whole burger looked very unappetising. Not happy.

Really nice delivery person and the food was nice.

Best takeaway in town. I won't order anything else now. Ordered many times and will many more. Excellent quality and service 10/10

food was good, but the delivery was little bit problem, the driver did not know where to deliver and it took time to give me a call to direct him, this cause my food to be cold by the time i receive it.

Never arrive got a phone call from a very angry man as he couldn’t work out which burger didn’t want cheese on it so refused to deliver or refund order.Disgusting behaviour

The food was early which is good but just wasn’t expecting it so early as on the app it said will be delivered between 7:55/8:15 but e was delivered at 7:30. 1 drink can was missing as we ordered 4 meals so instead of 4 cans of drinks we got 3,we also ordered 3 sizzler burgers and 1 classic but all of the burgers was classic, was not happy with the food as the food was not tasty.

Lovely food but every time we order some extra is missing, such a shame

Food cold when arrived 😞 didn't tatlste nice warmed up! Waited over a hour

fresh hot food good all round service and a friendly delivery driver. thanks

Excellent food, wings are THE BEST. this is our go to takeaway now. Excellent work everyone keep it up 💯

Delicious food especially the wings top top quality miles better than kfc. Delivery was on time according to the ETA but could have been faster as I don't live very far from the store. Overall excellent and will be back

Worse food ever please avoid this restaurant i had seen the guy scratching his back side and dealing with food without gloves, so unhygienic!!! Yuck !! I left the store straight away. He is a fan of Boris johnson lol loves quoting his name saying complain to him. I should have learnt the first time when i found hair in my food . Avoid at all cost honestly go elsewhere, they are rude and disgusting. Unless you like food thats been touch while scratching the sweat lol then carry on by all means

After being a regular customer and ordering every week and sometimes twice a week, the way your manager spoke to me today was out of order, today was the last time I ordered, food was cold, dry and disgusting and when I called to talk about why there are no lemon and herb sauce on their as per my request he started shouting at me and saying you have to pay extra, my order total was around £75 if I was told from the start I am sure I wouldn’t mind paying for extra lemon and herb sauce, disgusting manager, if someone is willing to pay £75 to you for their food £5-6 extra for sauce is definitely NOT AN ISSUE for them so make sure you know how you talk to your customers and who you are talking to, such low life staff!!!!!!

My food was delivered on time which most places take the mick. One thing I didn’t like was, I wrote on the instructions not to knock my front door, but the delivery driver rang the doorbell instead. He didn’t even ring it, he pressed it down for ages & this was at 12:00 am.

Over an hour late. Waiting up past midnight is not ideal and we are very unimpressed.

Peri chicken was amazing full of flavour and they gave me extra sauce which was great !

That delivery driver is awesome !

Really nice cheap takeaway, have good food and service

Worch food ever I had. Guys lie to me (gentlemen with a beard Muslim) they have a card mishine still he refuse to take card .I believe that Muslim purple don lie.he lie for do not want to pay tax

Spicy chicken burger was tasty.

I’m usually happy with Dixy but being pregnant and in hospital and having the incorrect order delivered by a rude driver really p****d me of. Just to clarify I did not order a meat/pineapple pizza but rather a veggie hot and if I paid for extra sauce in my wrap I don’t expect no sauce at all!! Soggy dry hard fries topped the meal of. Disappointed is the nicest word I can use.

Food got delivered cold and didn’t taste right at all. Being chicken ended up going into the bin afterwards

From more 1 year cash only.... Cash only...

Best Wings and chicken so succulent 👍😎

Food come cold gave me a very bad belly would not reccomend this place pink chicken caused me to hace food poisoning

Firstly, I was given the wrong order from a different driver. When I called the restaurant they told me the driver was on his way with my order. When the food arrived, it was late and it was cold, the ice-cream had already melted to a milkshake consistency. Due to it being so close to midnight, I had to feed my kids the cold food.😕

Peri peri chicken salad was extremely soft and filled with flavour. The salad was very fresh. Excellent delivery service

Chicken was well cooked and saucy , full of flavour.

The food at Dixy's is the best in Coventry but u was dissapointed they did not have masala fish in the just eat menu

Ordered crispy, mild peri peri chicken the chicken came in a very spicy, slimey sauce that I just couldn't eat..

Don't order to be delivered..these lot couldn't be on time if they tried

Food was less according to the order

Food was cold when it arrived. Don’t know wether that was because driver left outside in the rain on cold wet pavement.

Very rude staff, but the food is amazing, kind of like a bus driver with no steering wheel. Forgot main items many times, inconsistent pricing 4 days ago my order was 25% less than it was today if your gonna order do it online because you’d have to be a MC to get your order across

Always fresh and nice food . Yummy 🥰

The delivery guy was at door for 5 seconds when I opened the door he was already getting into the car cuz he couldn't wait any longer. I'd like to remind that delivery is for me not for him.

ordered 2 cheesy chicken wraps... yet they chose to send without the cheese but still charged me for it!!!

Really cold, dry and not worth the money i spent on it

I've been at this premises for so long, but it seems like this was the time for me to write a review. The food has declined in taste, but that wasn't the reason why I have decided to write a review. The staff in there are appalling. They don't care when you are there. They are rude, they ask for your order as of they are doing you a favour. If you change your order, they get so annoyed even though your still making the order. The staff tend to talk in there language, even though they are talking to you, like really... They have been talking about the owners son who comes to help out now and then, who maybe is the nicest person in there, but they mock him and talk down of him. Even to the point thinking he's think too much of himself. I think that's appalling. I had my colleague with me, who understands there language and has mentioned this. This is so wrong. The owners need to talk to them if they need the business to thrive. Having those staff on board is not good for business. The attitude towards the customer is not good. Hope the management can sort this out. If this continues, I'll be going elsewhere. Taking along all my staff orders and those who work with me.

Food was horrible stone cold and taste disgusting! And I ordered beans and got sent coleslaw and drinks were wrong! Won’t be ordering from here again

The quality was awful. The chicken steak burger was over cooked and cold. It wasn’t cooked fresh. There was a bone inside the burger too, and no sauce in the burger despite requesting sauce. The fries were also not freshly cooked. They weren’t fried fresh. More like cold left over fries. The standard of the dixy chicken in Coventry most definitely lacks! Extremely disappointing.

found a piece of polystyrene in my takeaway bought on 05/05/23, from Foleshill, Coventry. I made a casual complaint at the counter today when I went to buy another takeaway. I was not taken seriously at all. At first the assistant refused to believe that the fb was in the food. Then he asked if I was trying to get free chicken from them. I asked to see the manager when another man appeared from the kitchen and questioned why I was late in complaining? I tried to explain and realised that they weren’t interested at all. I said okay, now I will lodge a formal complaint and he said, “do what you have to do”. I have been a regular customer since the past eight years. I am not at all satisfied with the way my complaint was dealt with. Not even an apology was given. Dixy, you need to train your staff better in customer service and ensure food is not contaminated. The contact us section on the website doesn’t work. What a joke! Unprofessional to say the least

Driver didn't know where he wos going he expected me to come find him an food wos horrible cold an looked like it had been thrown in the bag