Based on 757 opinions finded in 3 websites
Based on 757 opinions finded in 3 websites
Nº 610 in 856 in Sandwell
Opinions
Terrible I ordered a burger, they missed the parts in-between the buns??? Including the chicken??? And the wings They said they'd bring it within 10 minutes, it never came Horrible service Waste of money Had to spend extra money so the kids weren't left hungry
Rose C . 2024-10-22
MORE AT Google
Dixys always has the best food. My go to order is a chicken burger with chips, when I ask for it plain they always make it plain! Tasty food, one of my fav places to eat.
StormyBreak _ . 2024-10-12
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The onion rings were really over done. Chicken strips were dry and delivery time is between 1 and 1 half hours considering the shop being so close to the intended address.
Ammana . 2024-10-07
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Had fries only and they used REALLY old and sinking oil! Threw them in the bin. I hope the owner is reading cos they need urgent quality control else the business is going under!
Raheela Zaman . 2024-10-02
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Over a hour for delivery , dont order the cookies they charge you for them an dont give them you then when you phone they say theyll send a driver out then dont , con artists.
Etch . 2024-09-06
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My food never came and I am so upset how I’m spending £16 on food for it not to come
Kia . 2024-09-05
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unfortunately not as nice as previously,chicken and burger was very dry.
Gary . 2024-09-04
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if I had to Choose between kfc or dixy chicken dixy would be number one the food is stunning and delivered hot well done dixy westbrom
David . 2024-08-30
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The chicken was very dry and salty
Masuma . 2024-08-18
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Ordered a chicken burger meal, the bun was burnt and the chips were disgusting fried in old oil. Would not recommend
Miss AM . 2024-07-17
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The food was like they had it kept there for long time and i asked for cookie and they sent a doughnut that looked old and smelled
Ana . 2024-07-14
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This isn't the original dixy, undercooked strips with a bad smell. When I pointed this out to the staff, I was told that there was no smell, and this is how the dixy chicken strips are supposed to be!
Fahir Afzal . 2024-07-12
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Absolute worst place to order from 3 & half pieces of chicken not 6 cold food £13.99 meal charged £19 attitude from staff is Disgusting When asking customer service questions avoid at all cost
Tony . 2024-07-04
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said " your food is on the way" then took the driver 40 minutes. From West Brom to Oldbury... food was freezing cold. shocking. first and last time I order from here. Nearly Two hours for "Fast Food".
Deacon . 2024-06-28
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I visit dixy today get serve by ash and mustafa love they service they make sure everything is perfect for me will visit again soon thank you guys
Zillehuma Ali . 2024-06-23
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Chips was hard and cold when arrived
lisa . 2024-06-21
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Food was cold and hard and not the same taste as other dixys.
Ish . 2024-06-17
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My order was 2 hours delayed. My food was cold and my chips were burnt. On top of that, THE ORDER WAS WRONG.
Nazmeen . 2024-06-16
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Foood was good just a really long waiting time resulting in cold food might be a blip will order again though
Sapphire . 2024-06-06
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Had a delivery just now food was hot but the quality of the chicken was poor it was hard and dry and lacking in flavour very disappointed in dixey on this occasion worst one I’ve had I phoned the shop they sent Anouther to me and this time it was perfect nice and hot and fresh
Gareth Castle . 2024-05-30
MORE AT Google
Worst food I’ve had burger bun was solid chicken strip inside the burger was rock solid better of going to the Walsall branch
Mo . 2024-05-12
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Beautiful food, came hot and tasty I ordered a chicken fillet burger and 2 kids meals mini fillet burger meal and chicken bite meal kids was stuffed and said they loved it 😊. Also came with sachets of ketchup and mayo & serviette, plus there homemade sauces which was tasty aswell! Will definitely be coming back thank you Dixy Chicken ❤️.
Demi . 2024-04-26
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Food came an hour late and was completely cold
Marcus . 2024-04-22
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Poor customer service skills , staff rude , ordered for delivery was told 30 to 45 minutes , 2 hours and 15 minutes later the food arrived and when ringing them kept getting told 15mintues we are very busy didn't ask for no address no order number nothing
Leeam Cox . 2024-04-12
MORE AT Google
Never order from this place!! Toom them 2 hours to deliver my food not bothered about waiting for delivery time but was out for delivery for over a hour called to see where my order is and kept getting 5 minutes just wait and be patient! The customer service in this place is horrendous. Yes ok cheap value for money but they take the living Day light out of talking to customers thinking they can get away with ir😡 never order from here
Jordan Box . 2024-04-12
MORE AT Google
The food was good quality, but arrived cold, due to the delivery being so late - I ordered at 4pm, and the food didn't arrive until 6pm.
Jay . 2024-03-22
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Half of the order is missing and are now refusing to answer the phone
kelly . 2024-03-20
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I had the pleasure of trying out some wings recently and I must say, they were the best wings I have ever eaten! What impressed me the most was that they were budget-friendly and not too oily, which is often hard to come by with wings. Overall, I would highly recommend giving this place a try if you're in the mood for some amazing wings.
Kumar Sai Katta . 2024-03-20
MORE AT Google
I promise don't buy from this place, burgers are tiny and I ordered a chicken tikka with pitta bread for £4.50 and got a few pieces. Honestly disgraceful, Will include pictures and will never buy from here again. Very disappointed
shamsul hoque . 2024-02-15
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Never order from these lot, order took 1 hour and 30mins and they cancelled it 2mins before arriving. They delivered the food to the wrong house. Absolutely bad service, my son was waiting for his food for over an hour and then when I tried calling them they don’t pick up the phone. Avoid them at all costs, avoid them on Uber and other ordering platforms. Dixy west brom
Forhana Begum . 2024-02-01
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we had to throw it away, it was inedible as the chicken had probably been sitting out for a while as it was rock hard ...it wasn't a full bucket either there was a wing and a fillet in there!! the fries were also chewy and everything was cold ...so disappointed 😞 I have requested a refund and had to place another order from somewhere else
Nichols . 2024-01-27
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Delivery driver didnt came at my door he’s been knocking my window which is on the other side of the house really lazy people
Somen . 2024-01-16
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Food was stone cold Chicken was pink don’t risk it will not order ever again!!! Normally have one a month totally out me off been sitting for hours Want my money back
Damian . 2024-01-01
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I ordered by delivery it came rapid I'm most impressed the foods came piping hot very nice food Thankyou
Yasmin Hussain . 2023-12-30
MORE AT Google
Fresh, clean and polite staff will be going again for sure
Andy Joesbury . 2023-12-29
MORE AT Google
Food was cold this time not usually dunno what happend
linsey . 2023-11-18
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Nice food great value for money .
Carol . 2023-11-18
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Food was bang on came hot love ordering from hear and always reads the note very friendly delivery men that come also
linsey . 2023-11-15
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Ice cream was uneatble had to been thrown away
Robert . 2023-11-14
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Food is always very tasty ans delicious
Tasniya . 2023-11-09
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The food came really early, with no indication from the app of how soon. The food was really cold. Beans were freezing cold. The chips tasted burnt. Maybe the oil needed changing. Didn't enjoy the food, won't be ordering from here again.
Tracey . 2023-10-29
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Food was beautiful and came hot 🔥
linsey . 2023-10-26
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My friend had ordered two panini meal at this branch and no lie the food was absolutely horrendous the fries was rock solid like it’s been re cooked and the panini smelt not very nice I took a bite and it was disgusting and tasted awful and I would not go to the West Brom branch ever again and would recommend the dixy chicken branch in pleck .
Mohammed Aqeel . 2023-10-19
MORE AT Google
Worst chicken i have ever had in my life
Omar Mady . 2023-10-07
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Food was on point 2day not disappointed a
linsey . 2023-10-06
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Food was cold and chicken was hard and burger was like cardboard couldn't eat it I don't no what's going on with u but yr food is going down hill I use 2 love dixy but I never no weather 2 order or not cuz of yhe quality of yr food
linsey . 2023-10-04
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Got ripped off!! Waste of money! The menu was misleading. It's says with every chicken piece comes with a free drink and fries. Came 2 small pieces of chicken. Nothing else. Phone the shop .was told we only give chicken pieces no drink or fries. Update your menu list. Stop misleading people!
AZRA . 2023-10-01
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I ordered food after 1am and they got my food ready and delivered so quickly very happy with the service
Marcella . 2023-09-09
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Vile food dry chicken chips taste like cardbord.
Mitch . 2023-09-08
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I've been eating at Dixy for years and absolutely love their food. The burgers, chicken, and fries are all always delicious and fresh. Recently however, I've noticed that the quality has gone downhill. The burgers seem pre-made and overly processed, and the fries don't seem to be cooked and seasoned as well. The quality of the food has definitely decreased, and I'm beginning to look elsewhere for cheaper, better-tasting fast food.
Adam Lloyd . 2023-09-02
MORE AT Google
I loved the food in there me and my friend went there and we spent £15 and we were full the food is so cheap and tasty
Harman_ Kalket . 2023-09-01
MORE AT Google
We usually go to the one in Newtown but tried West Brom as it was on the way home. The staff was very helpful and even gave us some extra wings. The chicken was just as good as Newtown crispy and very tasty. Definitely recommend
Paul “Bullacake” Jackson . 2023-09-01
MORE AT Google
Don’t eat from here , called 11 times to address an issue no one picked up , supposed to be a meal they sent me 5 legs !!
Ricki . 2023-08-29
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Food was hot and quality was great can’t complain on a evening delivery definitely order again 👍🏾
Rajan Heer . 2023-07-15
MORE AT Google
The peri burger is nice. A bit of spice, just what I need.
M. R . 2023-07-03
MORE AT Google
Delivery driver is very friendly and food always comes hot
Linsey . 2023-06-25
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Great food, great service, and every time I order, they always get it right. I will keep ordering from here
Sarah . 2023-06-23
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Great food and the delivery time was splendid 😁
Redwan . 2023-06-21
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They have no clue what and how someone is asking order. They are lost in their own world. Visited west brom outlet two days in a row had very bad experience.
Suman . 2023-06-09
MORE AT Google
The food was cold and the drink was extremely warm and the delivery driver was extremely rude telling me that I’m making him late for other deliveries, even tho I’ve left a note stating that I’m heavily pregnant, which means I cannot come down from my flat with a toddler on my hip while heavily pregnant.
Sameria . 2023-05-27
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Fries perfect just fry the chicken for longer or double fry plz it was soggy
Abdullahi . 2023-04-21
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so bad . They burnt the food and no sauces 🤦♂️
Hannah Bannah . 2023-04-20
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I told them it was my birthday and they gave us free food and the customer service was great 😁😁
Jodee . 2023-04-08
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My kids love it here and and it's cheaper and fulfilling
Sarah . 2023-04-07
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Brilliant can't fault food, correct would order again
Sarah . 2023-03-23
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1/4 of the order was delivered to me. 0 chips and instead of giving me a 1.5litre bottle they gave me a can of pepsi. Told me they would give the rest of the order after 20mins( the current 1/4 would’ve been stone cold by then)
Ajaib Johal . 2023-03-12
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Hi, there was a women, with a rag on here head,, hairs everywhere, ' no hygiene, rag heads. Keep away
Kay Jack . 2023-02-24
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The food was dry and cold ,over cooked and oily
Sabrina . 2023-02-10
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I ordered today chicken and fries but it was too cold look like it cooked days before it It was 4 time with me totally waste of money
simranjeet kaur . 2023-01-24
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Food was a bit cold, but still could be eaten, but better if eaten in the shop itself..
Robert . 2023-01-24
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Food came cold and dry had part of it missing tried to called and didn’t go through. Poor :(
L'Tiah . 2023-01-21
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burger was freezing and chips were soggy and cold
Sian . 2023-01-19
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Chicken isn’t very good .. after eat chicken i got painful my stomach
Son Dang . 2023-01-15
MORE AT Google
Food fresh hot and tasty. Thankyou.
Emma . 2023-01-12
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I asked if they sell bbq chicken wings and the man told me yes so i proceeded to buy them (8 wings meal for £4.49). Waited about 10 minutes for my food just for the wings to have a DRIZZLE of barbecue sauce on it, no tissue in the bag, no salt, no sauce no anything - just a soggy box of sizzler wings. Further more there were only 5 wings in there, which i could’ve payed £3 for. They’re so stingy with their products but won’t even provide us with what we payed for. Disappointing. NOTICE FOR LOCALS: Pfc is literally around the corner, you can get 6 spicy wings for £3 or a 4 wings meal with fries, sauce, salt, a fork and a drink for £2.90!
Vicky Anderson . 2023-01-09
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Ordered for a collection food was stone cold like they made it the day before chicken was rock solid with hairs all over would not recommend I was missing a mini fillet which I ordered and paid for but they don't have the decency to answer the phone I rang 20 times no answer. Whereas they picked up straight away before I collected my food. Staff look like they need brushing up on hygiene. Could not eat food that's how bad it was, ended up getting food elsewhere. AVOID
Hassan Rashid . 2022-12-30
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There was a chicken bone in the mini fillet burger
Mujakkir . 2022-12-20
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The food was cold the chips was old like they been sitting there
Roy . 2022-12-20
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Food was cold and bags of chips were in were quarter full :/ also forgotten my sons chips he was meant to have with his kids meal . Never will i order again
Demi . 2022-12-17
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food is nice but this time the whole of my food come freezing cold not happy
Kayleigh . 2022-12-14
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Ordered a meal for the family but recently veggie burgers instead. Tried to call the restaurant to solve the issue and they told us someone will deliver the correct food and swap it for the veggie burgers. No one arrived after 30 minutes. Tried calling again and they hung up on us. DO NOT RECOMMEND!!!!
Dominic Cox . 2022-12-12
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Says my food has been delivered but it’s not here
Amelia . 2022-12-07
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Great food shame about the delay in food otherwise food was excellent Thankyou
Donna . 2022-12-03
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Ordered 3 meals. 2 out 3 meals where wrong. Delivery was late. All meals where cold. Will not use again
Neil . 2022-12-03
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We waited 2h for our food and it came cold and soggy
Nikola . 2022-11-27
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Very bad service twenty minutes late in total 1hour and 20 minutes and when finally arrived food was cold had to heat up in microwave beans seemed off over all the worst food and delivery
Daljeet . 2022-11-27
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My food was messed up so all over I’m not happy with the food!
Hardeep . 2022-11-22
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I use just eat regularly and every time I order from this restaurant ( Dixy Chicken West Bromwich) another disappointment arises . My Chicken Fillet burger was soggy and the chips were like cardboard , my children was very disappointed yet again although I understand orders may have imperfections my order was not satisfactory . I hope we can resolve this complaint .
Lauren . 2022-11-14
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Thank You, meal was delivered on time and liked the food!
Leon . 2022-11-09
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We bought panini meals and fillet burger. It was all so hard to bite even, fries were like wood sticks, almost cold. It gave me tummy ache and toothache. Nothing is exaggerated. Very bad experience.
Bia Khan . 2022-11-08
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I ordered my food at 13:21 pm and it arrived at 14:54. It is cold and not eat able. Very disappointed, would like a refund.
Hodo . 2022-11-05
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The worst order I've ever placed in this "restaurant". Waiting time - 2 hours, all meal was cold. I think that was my last order in here.
Krzysztof . 2022-11-02
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No stars . Customer service was terrible and me and my friend ordered 2 mini fillet burgers before everyone else and they still got served the exact same food that we ordered .we sat there watching our food get cold . The workers kept looking at us with a knowing look but they didnt care
Saira Ahsan . 2022-10-08
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went today, all of the staff looked absolutely miserable. I’m not expecting high quality service or anything, after all it’s dixys but I ordered 2 things, a sizzler burger and 6 wings, when I got home I found that I only got 3 wings and yes I was definitely charged for the price of 6. Staff can make whatever faces they want it doesn’t bother me but they should at least be attentive especially when they have charged for items.
aomgray . 2022-10-01
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Luke warm soggy messy chicken strip burger with cold fries and soggy warm onion rings and dips have spilt inside the bag the order arrived in.Just horrible
Selina Houlden . 2022-08-17
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Do not follow specific allgery instructions and when u phone up to tell them they are rude and just don't care disgusting customer services would never order again and advice people not too
Jeff Copson . 2022-08-13
MORE AT Google
Would have given zero stars if it was an option. Had food delivered and discovered some items missing, called the store to be basically called a liar. The guy I spoke to questioned others then said he checked the order before it left the shop (so why question the staff?) and `the wrap’ was in the box. I didn’t even order a wrap, it was a burger, but i’m a liar!!!! Was told to call back next day to speak to manager, they didn’t answer the phone. Appalling customer service. Would not recommend!
Tracey . 2022-07-24
MORE AT Google
Ordered from here through food hub the food took over an hour to come when I got my order 3 of the things I ordered was wrong and never received my drinks with any of the meals phone up to tell them I was told they was going to replace the 3 meals with the right order and bring all the drinks an hour later still no one had come so I rang again I was told it was with the driver half hour later still didn't come so I rang again they told me the same thing That it was with the driver and the woman I spoke to on the phone was very rude and she put the phone down then my part Ner rang them and they said that they had not sent it out and that they would send it right away still waited an hour when it finally came it was cold DONT ORDER FROM HERE
Laura Cockbill . 2022-07-04
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Lovely tasting chicken. Really enjoyed it. Thank you 5/5
Christine Clarke . 2022-06-05
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Worst food ive ever had chicken was dry everything was cold wont go there again
Christine Allsopp . 2022-06-03
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