Din Tai Fung Centre Point in Camden

Having heard rave reviews on social media of this place, we have been eager to try this to see what all the fuss was about. Disappointing is all I can say!! The food was bland, and most dishes had pork in them. The fried rice was below average, tasteless! The so called cucumber salad was disappointing, chunks of cucumber in a plate with some tasteless sauce. Even the chilli oil lacked spice! The bao buns were very disappointing as the fillings were minced meat and not proper shredded pork or chicken. I wouldn’t waste my time going back to eat here as there are other dim sum places that do tastier food. Don’t always get enticed by social media! The hype is not always a true reflection of a restaurant. The only thing I enjoyed was the cocktail that I ordered.

The food is so shockingly bland. The dumplings have so little flavour. You can't get any fish or prawns without pork in it. The vege options are just dreadful. Brocolli, greens or salads. No fish options. The broccoli in garlic has no taste of garlic and just tastes as if just boiled. The bill came to over a hundred pounds for 3 people for very little food of 5 dishes. Wish we had not gone. The only good thing is the interior is very nice.

Owing to this location's deteriorating quality as of late, I have been wary of dining in but decided to give the restaurant a second chance by ordering take away. As a person with a gluten allergy, I asked the staff to remove gluten from the dishes. The manager not only insisted that they could not accommodate my request, but that they also could not cancel the order on UberEats, and so I decided to cancel it from my end after they continued to feign ignorance. Little did I know that they had the full power to cancel my order, which would have given me a full refund: instead, I was still charged 90% of the order that ultimately went to the restaurant. The manager should be ashamed on their behavior and I urge any potential patron to dine at any of the plethora of Chinese Restaurants for a guaranteed better experience.

Large restaurant. Entrance to 1st floor above the Arcade Hall not obvious so needed to ask staff in Centrepoint reception. Food good but more expensive than Chinatown. Service very good.

This is not only a superb venue but a really memorable place to eat. It was lovely to see families, groups and couples all able to dine in peace, looked after by a lovely service team and served excellent meals. I would highly recommend a visit. It's not cheap, but the quality and ambience makes the difference.

We have dined at Din Tai Fung mainly times in Dubai and we were excited to the try one of their London restaurants. We received a lovely welcome on the ground floor and then proceeded upstairs to the restaurant. We were early for our table and enjoyed a couple of drinks on the bar. The restaurant has amazing views over Oxford St. we ordered a number of dim sum dishes and a couple of plates dishes. As expected the dishes arrived when they were ready … hot and fresh. The taste was authentic and consistent with what we had experienced before. The service was ok … it was extremely busy in restaurant, after a short period our order was taken. The cost of the meal for 2 including 2 cocktails £86. I think this is acceptable given the quality of the restaurant … if you are cheap Asian food then China Town maybe 10% cheaper but service and quality will not be the same. Overall we had an enjoyable lunch and I would def visit again. This is a very busy restaurant - booking in advance is advisable.

We arrived after the rush hour excited to try it. Ordered various starters mains and were asked if they can bring when each dish ready we said yes. Tea came in a mug no teapot. They poured some soya sauce vinegar and took it away - normally soya sauce bottle left on table. My partner ordered two portions dumplings 5 each different . We ordered soup with noodles and meat plus other dumplings. My partner got only one portion of 5 dumplings. We asked a waiter where is the rest after having waited 30 mins. He said it hand made takes time. After an hour - seems he didn’t check it was being made - we asked again. We had finished eating but my partner was still waiting. They then said was given to some other table. At the end the waiter said woujd take the price of 5 dumplings off ! Well we never got it. Why pay for something we never got? The restaurant wasn’t even busy Obviously

Fantastic from the moment we walked in - welcomed downstairs and upstairs! Food was delicious and fabulous service. The whole experience was incredible, a lovely place to celebrate a birthday. We were even given a sweet bao bun with a candle! We will be back!

This is a wonderful place to eat authentic Chinese food. Then menu is so tempting . Watching the ladies and gentleman make the dumplings is so good to see. The service is stunning. Food is so tasty , the dishes keep coming . Worth going to taste proper food .

Meraviglioso posto grande e nuovo e senza il casino di Covent garden . Sempre tutto buono . Certamente non costa poco ma direi che vale la pena !

Our server tried really hard but there were no where near enough staff and no one else was supporting him. Everything was slow service wise from the very beginning - took ages to get a drink whilst waiting for the table, then ordering took a while, food was slow to come out and some food took ages to arrive, gave up on dessert which took so long we cancelled it and left. Had to physically go to cashier to pay as all staff ignored our request for the bill. Have visited Din Tai Fung many times in London and Hong Kong and this was by far the worst experience and very disappointing. Service charge should have been taken off our bill as it was very bad despite the efforts of our server.

Never leave a deposit for this company. It's been over 2 weeks now, and despite being told by the group bookings contact that the deposit will be returned when the bill is settled, it still has not been returned. This is causing me serious financial difficulties (as someone who does not live in the UK, and despite reaching out to the restaurant, no answer has been forthcoming. Additionally, despite making it very clear that two of our party were Muslim, and their dietary requirements would need to be taken care of, this message was not passed onto the waiting team.

It is overpriced and very bland taste. Dan Dan noodle taste like noodles mixed with peanut butter and soy sauce. Sticky rice shaped mai was also nothing to write home about And it tastes like steam sticky rice mixed with pork. I can do that easy in instant pot for a fraction of the price and can make it more tastier. Fried peashoot Dou miao with prawns was nice. Possibly could do with a little more salt or soy sauce. The staff are very friendly and the service is good. They are busy and they look after the customers very well. Not a place that I would be eating again.

Went with friends. Food was very good but service very poor. We asked for extra plate as we were sharing a dish but it didn't arrive. We asked for forks and sane situation. We had to request several times and by the time forks arrived our food got cold. Extra plate never arrived

We booked for our anniversary, we were greeted so politely by each staff member that served us. Our main server was Thomas and he was just lovely! Service was so quick, our drinks were never empty and our table was full of our food! We ordered abit of everything and shared, everything we ate was just so delicious and so worth the money! We will definitely be returning