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3.8

Based on 74 opinions finded in 1 websites

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Nº 296 in 473 in Merton

Nº 14 of 23 Chinese in Merton

CUSTOMERS TALK ABOUT DISHES WITH..duckdumplingspork
Score
OpinionsNoteTripAdvisor743.8

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Cola por más de una hora. Llegué a las 11: 25 , entrada 12 : 35 . Camarera muy grosera. Un camarero masculino dijo que solo se le permite un aceite de chile pequeño, no se reemplazará hasta que termine. Y se negó a escuchar a pesar de que se lo dijeron tres veces. Las albóndigas de gambas y cebollino y la tarta de nabo era bueno. Las “albóndigas de chile” estaban muy malas, el pato demasiado cocido. Comió mucho mejor comida.

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sophia f . 2025-03-15

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Love this place so much but staff were a bit rude and felt rushed - wish also you could book. That being said the food was absolutely fantastic and I would go back every day for breakfast lunch and dinner if I could.

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Michel Instar . 2025-03-14

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Waited 90 minutes for pretty average Chinese food, not sure I understand the hype: Szechuan Chili Shrimp: amble portion but not too flavorful. Thick, red sugary sauce BBQ Duck: mostly bone and fat Pork Dumplings: fine I guess although pork pretty mild tasting Turnip cake: serviceable Nothing too special. The staff work very hard and I would go back to try other dishes.

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WLand . 2025-03-13

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A friend told me the char siu was amazing here and he was right! The prawn sesame wraps were THE best I've ever had. I'd happily go back just for those.

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RayJayJunior . 2025-02-20

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El sabor y las porciones de la comida serían un 5 / 5, pero están cortando esquinas sin apenas proteínas en algunos platos. Mi vermicelli Singapore fideos fritos tenía 4 gambas y 1 pieza de pollo (tal vez). Sí observé muchas parejas sobre pedidos, creo que teníamos cinco o seis artículos entre dos personas y eso fue mucho, otros parecían tener un 10 y lucharon. Me gustaría ir aquí de nuevo.

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Gaz HD . 2025-02-11

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Don’t go to this place. The service is terrible. The food is decent, but nothing special. The fried rice was just boiled rice with small bits of vegetables and some dry meat, presumably cooked a long time ago. The dumplings were ok, but the bill was quite expensive. The attitude of the middle-aged waitress was truly unpleasant, the rest of the staff was nice. We waited for half an hour, only to reach the end of the line and be forced to order in 30 seconds because the lady didn’t have time to waste. The worst part is that in the end, at first she didn’t allow us to pay by card, claiming she had connection issues and asking us to withdraw cash instead. After our insistence, she eventually let us pay by card but refused to split the bill for three people. It’s incredible that in 2025 in London, such things still happen.

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Matteo M . 2025-01-11

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I feel lucky to have this place on my doorstep and lucky to have got to know the owners a little - they and their staff work incredibly hard and maintain good humour under sometimes tetchy pressure from 'hangry' queues. If you want to be sure of a table , queue from before eve opening at 5.45/6 . Better to go for a late lunch around 2.45pm. Staff meals are between 4.30 ish and 5.45 ish. The dumplings are a major highlight - I'd avoid some of the more cliched dishes as for good reason that is not the kitchen's focus. Why would you come here to have 'sweet and sour chicken' and rice ? It's an insult, delivered well but ... Prawn and chive dumplings on the other hand are a heavenly experience. The salt and pepper squid are always perfect and supremely tender. Recently - feeling a little under the weather - I had the Won Ton soup, something easy to overlook on many menus - it was a gorgeous revelation of subtly flavoursome broth and minced pork and prawn dumplings wrapped in cabbage leaves. It was a joy and a cure ! The pork and watercress soup is a bit hit and miss - the first time I had it I was seduced, the second time it felt a bit watery and uninspired. ( I often feel like that so it is something I recognise and can perhaps forgive) . Be willing to share a table, there are frequent solo diners and you never know who you might meet , at the worst a dull non-English speaker, at best an exuberant Nigerian club DJ who tells you with impeccable taste and a little too much sexism to go and listen to Amapiano ! [You know who you are!] If you can get hold of a menu and order at an off peak time you can get a takeaway - but cash is preferred. A place like this is to be treasured. Wish y'all didn't know about it. j x

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SaythatinAleppo . 2024-12-20

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Dim Sum Duck vale la pena esperar. Tienen los mejores dumplings que he probado en Londres y el 1/4 de pato también está delicioso. Todo el personal era encantador y tratar de conseguir que se siente lo más rápido posible. Yo recomendaría ir en un par para que sea más rápido. ¡Así que no te dejes llevar por la cola, cruza la carretera y agarra algunos centavos para la espera!

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Drop a Pin . 2024-10-26

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Fui aquí a comer con amigos. Llegamos poco después de abrir y ya había cola porque este lugar es DIMINUTO. Esperamos 40 minutos antes de poder entrar, y miramos a través de algunos menús fuera. En el menú había un pequeño aviso que decía que preguntara al personal si tiene alguna alergia, y tengo una alergia a los frutos secos, así que apunté esto. Dentro, hicimos nuestros pedidos a una mujer mayor que trabajaba allí. Ella no preguntó nada sobre las alergias que el 90 % de los lugares lo hacen en estos días, pero le dije de todos modos que tenía alergia a los frutos secos para estar segura. Inmediatamente se puso en actitud, chasqueándome las nueces a las que me refería y suspirando enormemente por el inconveniente. Ella fue a la cocina y regresó para decir que cada plato se cocina en aceite de nuez, y luego me miró. Entiendo que si esa es una peculiaridad de su restaurante para cocinar todo en aceite de nuez no hay nada que pueda hacer, pero habría apreciado al menos un "lo siento, no puede comer nada aquí" después de que esperé 40 minutos para entrar? Ella era tan grosera y me hizo sentir que era estúpida por haber venido allí o estúpida por tener una alergia en primer lugar. Nunca antes me había sentido discriminada por tener alergia, pero supongo que es la primera vez para todo! Viendo otras reseñas, esto parece haberle pasado a otras personas con alergias, lo cual es preocupante considerando que si no lo hubiera consultado dos veces con ella, podría haber comido alimentos que desencadenaron una reacción. La breve mención de alergias en el menú podría haber incluido que todo es inseguro para los que sufren alergia a los frutos secos, lo que ahorraría a las personas que hacen cola para perder su tiempo. Aparte del problema de la alergia, mis amigos sí consiguieron algo rápido para comer allí (bueno, estábamos tan hambrientos después de estar en esa cola! ) y el servicio de la señora no fue mucho mejor para mis amigos. Literalmente trató de quitarle el plato a mi amiga de la mesa cuando todavía lo estaba comiendo, era como si no les importara que los clientes tuvieran una buena comida y quisieran que todos entraran y salieran lo antes posible. La gracia salvadora fue la única camarera agradable que obviamente se sintió mal por la situación y siguió registrándose con nosotros, pero desafortunadamente la experiencia ya estaba arruinada. Parece que este restaurante solo quiere atraer a la mayor cantidad posible de clientes sin preocuparse por su experiencia o seguridad.

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Grace . 2024-10-20

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Mi amigo venía a Londres y se mete en King's Cross así que decidí probar este lugar ya que había oído hablar de él, pero por lo general es demasiado fuera del camino para mí. Llegamos un poco antes de la hora de apertura del almuerzo y había una cola a la que nos unimos. Tan pronto como abrieron la cola fue rápido, pero se llenó rápidamente, creo que tuvimos suerte ya que solo éramos dos y estábamos dispuestos a sentarnos afuera en el área cubierta, así que la espera total fue quizás de 25 minutos. El personal era rápido, aunque no antipático, no eran exactamente acogedores ... más negocios como y deseando ser eficiente. Personalmente no creo que fueran realmente groseros solo un poco rudos y sin las bondades que se esperan de la cena occidental. Entender que tal vez tan pequeño como su lugar es la facturación es clave para su negocio pedí todo lo que quería probar. La camarera tomó nuestro pedido rápidamente y trajo bebidas rápido. Mi amigo quería más y la camarera nos dejó pedir otras cosas un poco más tarde. La comida se hizo bien, había consistencia entre todos los platos, lo que es sorprendente para un lugar tan pequeño como café. Pedimos las albóndigas de sopa que eran promedio, arroz frito que mi amiga dijo que era el mejor que había tenido y pensé que era promedio, la suma tenue de patas de pollo estofadas, bollos de cerdo al vapor y el palito de masa envuelto con diversión cheung (un poco en el lado grueso) eran todos buenos (estos son platos que son difíciles de hacer excelentes y buenos para mostrar habilidad de cocina suponiendo que hacen los suyos propios). El pato asado también se hizo muy bien con una piel grasa crujiente y carne tierna, no demasiado grasa pero húmeda. Había algunos otros trozos como verdes que estaban bien. Mi amigo y yo nos tomamos nuestro tiempo y no nos apresuramos a terminar hasta que solo quedaban unos bocados de comida que entendí que querían la mesa ya que tenían una cola consistente. Honestamente si fuera local vendría más seguido ya que la comida es realmente bastante buena (y antes de que digas que fui engañado por las redes sociales soy chino y mi papá es chef cantonés, así que probablemente sé un poco más sobre la cocina que la mayoría de los comensales promedio). Pero es un poco demasiado fuera de mi camino para buscarlo a propósito personalmente. Recomendaría si estás en la zona de todos modos y para tal vez obtener una comida para llevar para que pueda tomar su tiempo en casa.

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Mei . 2024-10-11

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Don’t bother with Dim Sum Duck if you’re not a fan of authentic food, dedicated staff, and a lively atmosphere. Yes, the space is tight, but that’s part of its charm. And the food? Anything but mediocre—it’s exceptional. The staff are often misunderstood. Their straightforwardness is about efficiency, not rudeness. The frequently mentioned middle-aged lady works hard, and her Cantonese directness can be mistaken for discourtesy. Some reviews paint dramatic scenes, complaining about waiting rules and alleged preferential treatment. However, understanding cultural differences helps. The "all-parties-must-be-present" rule is common in many busy eateries. Dim Sum Duck offers top-notch dim sum, rivaling famous spots like Din Tai Fung, but at much more affordable prices. The staff’s dedication ensures everything runs smoothly in the bustling environment. So, if you appreciate authentic Cantonese cuisine and enjoy a vibrant dining experience, Dim Sum Duck is definitely worth the wait.

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EllieGingery . 2024-07-22

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Absolutely brilliant food, great value. Go there if you can get a seat and if you have to wait then ... wait patiently for a table it will be worth it.

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NickyTwoHats . 2024-07-12

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dont bother w this place, staff are rude and discourteuous to their customers. place is tiny and cramped and the food is rather mediocre at best. waste of time.

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Dan D . 2024-07-10

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Slightly over hyped. The queue is tiresome and not well managed. A horrible part of London to stand outside in. The inside is cramped. Food ok but not the greatest

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Jan Eggerton . 2024-07-08

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I am writing this review with a very heavy heart because I feel so ashamed that such thing happened at a Chinese restaurant known for serving authentic Hong Kong dim sum. I was repeatedly warned that we could only get in when all parties had arrived (My sister didn’t only respect your rule many times but EVERY time). An Asian lady told the staff in Cantonese that her parties hadn’t arrived (7 of them in total), so the staff yelled back in Cantonese that she had to give the table to us instead because that was the rule. Then, this selfish lady said “but I got a kid”! (completely irrelevant given that pregnant women and the elderly were also waiting in line) The staff said she would give her 10mins - I immediately set the timer because it was so obvious that this selfish mother knew the 7th person wouldn’t be able to make it within 10mins. When her Caucasian husband arrived with their half Caucasian kid in the stroller, this mother murmured “ Let’s sneak in anyway with 6 ppl because ppl ll be staring at us”. Then, 3 more Caucasian friends arrived. At this point, that all-parties-must-be-present rule no longer applied. They got the “outdoor” table and started to shamelessly catch up and discuss how lucky they got. 5 Japanese ladies who WERE FIRST IN THE QUEUE did not get the table either (even though one of them were pregnant). The staff immediately disappeared into thin air afterwards - i went inside looking for her but only other servers were left. Some response from the "owner" on Google: “Unfortunately it does happen sometimes” “It’s not a matter of being lenient as it rarely happens” It does happen? When? It never happened to us, not to elderly, not to pregnant ladies, not to kids, but this happened when 5.5 Caucasians were involved? We don’t mind your rule, but let me know so we can play by your rule. It’s not a matter of being lenient, yes, you were never lenient, so what’s the matter?

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ivywongggg . 2024-06-09

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Well, I've eaten 4 times at DSD and this was the best, it's always good this time was extremely good. Sensible portions extremely fresh and tasty, friendly service and served hot , not microwaved warmed. In the evening we ate a similar meal at Ping Pong Soho , doesn't get close in terms of quantity or taste and is also more money. The setting however is better if you want sophistication. I've been eating Dim Sum in London area for over 50 years. Dim Sum Duck gets my vote.

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NiborYeltan . 2024-03-27

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La qualité et la fraîcheur des plats valaient l attente . Les Dim Sum et les légumes étaient délicieux et parfaitement cuits. Je recommande.

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Cruiser61030702290 . 2024-03-18

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We were in the queue by 550 and were seared with the first seating at 6p. We had high expectations based on reviews . And it was one of better Chinese meals we have had in a while. But… I found several dishes very oily. The dry noodles needed some brightness. The bbq duck had lovely crispy skin but underneath was very fatty and the meat itself was again oily.

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M6807OLnicoleg . 2024-03-02

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Not sure if I had been scammed but when I went there to ordered a take away I looked at the menu and ordered the BBQ Pork with Ho Fun noodles instead of rice. I was charged £14.80! The BBQ with rice was £9.80 so not sure why I was charged that much extra. The worse part was when I got back to the office to enjoy my lunch to my horror the BBQ Pork was replaced by something else! I’m so disappointed as I had walked there in particular due to hearing good reviews and was left bitterly disappointed by the food. I’m sure it was better to eat inside and order something else but I can never go back there again for BBQ pork!

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8Athena18 . 2024-03-01

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Piccolo locale con pochi tavoli interni e qualcuno esterno coperto. Cibo squisito, soprattutto i siu lon vai alla carne. l miglior ristorante cinese cantone mai provato.

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Matteo G . 2024-02-05

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Superlatively fresh -- generous portions, I thought -- good flavour : Shanghai dumplings, prawn cheung fun, garlic-and-prawn whoooaaa garlic ! ka-boom ! ! spring rolls, salt-and-pepper squid, chive-and-prawn dumplings, and barbecued-duck steamed buns sampled. Ask for sauce, it's not offered ; but a soy-sauce cruet and a little dish of chili oil appeared instantly when I requested some and perked matters up nicely. No mains ordered. Maîtresse d'hôtel brisk but helpful and amiable, simply helpful and amiable a serveur and a serveuse both. £50 for two, only water and tea, no beer or fizzydrink. Queueing a bit tedious, but see my review title and pop by at three in the afternoon on a sunny day to avoid all that. We'll be back

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Koermendi . 2024-02-05

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This place is okay, I don't think it's worth the long wait outside. I particularly don't like that it's cash only even though I think they used to take credit cards. If you're not already in the area, I don't think it's worth the trek with all the other options in the city.

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eltravelnotations . 2024-01-11

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Having lived in Hong Kong for over 3yrs, my wife and I are always on the look for authentic DimSum. Well tonight we got really lucky and this place is the real authentic deal. The duck and the dumplings were amazing! The only reason I didn’t rate a 5 was due to queuing 30mins in the cold and there is very little seating space. Other than that I can’t wait to come back soon.

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dk656 . 2024-01-05

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It’s more of an insta crowd phenomenon then anything else really Long queue cos barely larger than a living room.. so fills up in minutes .. some dishes admittedly uncommon ( razor clams ) But the rest is no better then a decent Chinatown / central london place At times staff seem to be proud of long waiting time … as if a hallmark of success ! Minuscule tables for 2 … so don’t get over enthusiastic with order . It will get uncomfortable fast Decent cheung feung / and dumplings .. rest alright

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Global24978786947 . 2023-11-29

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Wonderful food, worth the wait. I've been twice now and recommend the aubergine with rice, dried spare ribs, char siu buns ( although these weren't as good as the old CCK, not much filling). roast duck and prawn dumplings. On a previous trip we also had turnip cakes but they weren't to our taste (still you have to try different things) . I can't fault it, apart from having to queue!

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KDJ54321 . 2023-09-28

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Don’t let any negative reviews of this place stop you from going. I’m glad this place isn’t “known” to the public yet, emphasis on the yet. This without a doubt blows every Chinese/dim sum place i’ve ever had out of the water. To give some context, i’m from San Francisco and we have really good dim sum but man, ever since leaving London in may i’ve thought about it ever since. I recommend this place to every friend that mentions going to London and i’ve never had a bad follow up message. The only downside to this place is the limited space/seating so if you go around the time everyone else goes for dinner you will be waiting in line as there’s no waiting list or reservations, I definitely recommend going at whatever you think is an “odd” time to make sure your wait is limited. Again, the food is spectacular and is fairly priced, unlike Din Tai Fung. 10/10 Recommend

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ProtectYB . 2023-09-18

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We went there as part of our daughter’s birthday celebration at friend’s recommendation. We arrived at least 40 minutes earlier to queue, which we did not mind. The restaurant staff, especially the owner of restaurant, were unfriendly and rude as well as impatient. not empathetic by forcing queuing customers waiting in the Sun of over 30 degree. despite the fact that one of customer told them she had skin cancer! As someone from Hong Kong the food was mediocre . Completely disastrous experience.., totally not worth the hassle. never ever go back to this place!!!

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juliawatleeds . 2023-09-07

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A one star review to match they’re ONE STAR HYGIENE RATING. Queued over half an hour to be greeted with raw prawns and hostile service when we tried to tell them. If people knew how unhygienic this place was surely they wouldn’t go…avoid at all costs.

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Amelie S . 2023-09-02

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The food here is very good indeed. They serve the best Har Gaw (prawn dumplings) and Siu Mei by far. They reminded me of what we used to have in Hong Kong. We also enjoyed the chicken feet and beef ho fun. The deep fried tofu was good, too. However, we were there on a Sunday and we waited over an hour-and-a -half. This restaurant is tiny, probably 36 - 40 covers. They open at 12:00 and we got there at 11:45 and there was already quite a queue there. Alas, we were not near enough to the front to get in for the first sitting and had to wait for people to vacate their tables before we were seated. We hadn't reckoned for such a wait and one of my friends got a bit wobbly. Luckily, the restaurant was happy to give him some rice to tide him over. Had we known how long it would be, I would have gone next door to the tapas bar and bought some take away tapas and perhaps a beer or two. The food was great, but would I stand in queue for that length of time again? An emphatic NO. If you have not been, do give it a go but take some snacks with you, and a brolly just in case. I will go again at a different time of day and see how long the queue is. If there's any sniff of a lengthy wait, I will just walk on by.

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Pibochen . 2023-08-28

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Fresh but fairly bland food & unfriendly service. Went at 3:30 on a weekday. Had sweet corn soup and fried tofu which were nothing special, and fried vegetable dumplings which tested fresh but bland. I was not offered any soy sauce or drinks. The dumplings arrived after I had finished my other dishes and was ready to leave. When I had enquires about them earlier I was snapped at that “they take time, you know”. A lot of the staff were sitting a few feet away smoking and blowing smoke into the diners ‘eyes which was unpleasant However several Chinese people were dining there and it clearly has a following.

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Anima2a32 . 2023-07-28

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