Diamond Grill in Newport

Burger itself was burnt to a crisp, as was the bun. Pizza tasteless.

Food always hot and tastes good. Staff always kind and welcoming.

Always a great food. No taking a chance on this 'Diamond" always a good meal any day of the week. So takeout places struggle with busy periods, not these guys, every meal the same. Top grub.

Love Diamond Grill’s kebabs. Order in the shop or using their website rather than Just Eat. Very friendly.

Full order not delivered, was told on phone that they are sending the rest straight out but lied and nothing was delivered. Been a loyal customer for 2 years but last few weeks quality has gone down and after today I will never use again.

The quality, consistency and value are better than most places in Newport !

Great Service & great food. It’s my go to place if I ever want food late at night. Place is clean every time I come here and the staff are great here. Would recommend.

Worst pizza I’ve had by far the pizza had a strange smell and tasted off don’t recommend at all worst pizza by far

Best kebab place in newport by far 👌

Nice kebabs. The only place o get my kebabs from in newport

There is no good kebab in Newport but from what we have Diamond Kebab is the best!

This food is somthing I would honestly die for

My favourite gyros kebab in Newport, super tasty pepperoni paprika I always get extra for free. You wait less than 3 minutes for your meal, delivery is fast as well. RECCOMEND!

staff was not very welcoming and rude answers wouldn’t recommend to any avoid before someone get food poison ☠️

Will never order from this place agen the size on the food was really bad the chicken was burnt so bad I could not even eat it I have been going to this place for years never again will I eat in this place

I love their pizzas ,I prefer theirs to dominoes and papa Johns,the delivery drivers are polite and staff taking the calls have always been polite,my friend is happy with the chicken strips with chips/drink offer,I like to add my own onions /mushrooms on top of the cheese pizza,buy one get one free we eat the other pizza the day after,we are two happy customers .

Food always fresh and delicious. Fast delivery! Best kebab shop in newport

Order from here all the time and everytime they mess something up as per usual they have messed the order up again and won’t deliver as they say there to busy so now my partner has no food great service what a joke

The food was average and mediocre... also watch your change and what they charge you. They will rip you off if they can.

It makes a difference with its food tastes, doner kebabs and grill varieties are excellent.

I order from this place a few times a week after a long shift at work the guys are amazing and I had an issue the other day where they had given a wrong order to me they took there time to understand what the issue was and corrected it and gave me some free sauces Thanks guys I know you were all rushed off your feet but still found time to help out thanks ***

Once again outstanding. Always accommodate to your request best kebab shop in Newport 😋

When this place first opened, it was the best kebab house in Newport. Once I tasted their food, I never went to any other kebab house. That said, I recently ordered something and found something nasty in my salad that put me off going back. It looked very much like a mouthful of snotty spit in the lettuce. It was stringy like transparent snot. My GF said it's probably what happens if they leave salad in water for a long period and then serve it so I'm giving them the benefit of the doubt. But I'm not sure I can stop thinking about the possibility of someone spitting in the food.

(🤬🤬🤬 TRUE STORY) Apart from a previous creepy delivery driver trying to fondle my fiancee hand cctv to prove at the door and sending inappropriate messages all logged then later stating he sent them to the wrong person after we called management complaing, diamond grill and all other associated grills in newport gwent Id highly recommend you avoid at all cost and spend your hard earned money elsewhere, even in their updated menu after doing the research it doesn't state an additional delivery fee of £1 even in small print absolute scam🤬 learn a lesson from me completely free and and save you money you are very welcome 👍

Terrible customer service, honestly wouldn’t recommend at all. Calling customers liars because they gave an incorrect order

Always order from here, kebabs always come with plenty of sauce and salad.

We have been loyal regular customers for several years, also as I have a gluten Intolerance. Tonights order, can after hour and 15 minutes, all items cold, my mixed shish had garlic sauce after asking for chilli, was more like a small, as portion size very limited. Phoned to complain and told, 'Everyone is the same, we are busy' and put the phone down. I've also got a reaction to gluten, so some cross contamination somewhere. Don't treat your regulars like crap.

I had a cheese and tomato pizza from diamond grill last weekend and I was bad from it the following day

I order food for my son every weekend from here he loves it eats it all first class customer service great food to Joyce Close and just to say the young lad who has often turned up to deliver is so well mannered and very polite is a credit to you can't rate this place highly enough see you next week guys thanks 👍

Everything cooked fresh, just a shame they re cook the fries, not very nice crisp

Parking is a problem you can't always get a parking space the food is good and the staff are nice

I have been using diamond grill for at least 5-6 yrs with no problem...ordered tonight a large mixed kebab....this was absolutely terrible, I ordered a large kebab but have had larger small kebabs, there was 3 strips of lamb donner and a handful of chicken donner if that... There was hardly any meat at all and and very disappointing...i phoned to let them know and they weren't interested..., usually this is a good place to order from but after this i won't order again...definitely not value for money foe £7.80 and they're now not interested ...don't bother go somewhere else !!

Absolutely gorgeous kebabs, fresh crisp salad, would highly recommend you try one or two

Always order pizza they little bit over cooked but taste is very good if they dont overcook it will be 5 start.

Place has really gone uphill the last year, consistently great food with really friendly staff. Their lamb and chicken meat is always really tasty and the salad is really good as well. Good portions and free delivery over £7 you can't complain.

Mehmet, Burak and the team make amazing food, best Kebab house in Newport. Their garlic sauce is to die for!

Ordered lamb doner kebabs from here yesterday the whole family are suffering from food poisoning will never order from here again and definitely do not recommend.

Order from here all the time they have Gone down Hill. Have not been getting our full orders,! Multiple Times and today they want swap the kebab I didn't ask for!

I moved into a new house a year ago and have been ordering food regularly from here. Lately they have been messing my wife's food up everytime but we didn't complain. Tonight I called when I got home to tell them what was missing and they basically called me a liar on the phone and hadn't made that meal. I drove back there with my receipt only to have a salad and the sauces tossed into a carton to take home to my wife's now cold food. That's me done, won't go here again. Worst thing is the guy telling me he hasn't made that order was the guy who cooked it.

Medium chicken shish kebab, 4 pieces of chicken and what looked like a whole onion! Not a medium portion in my opinion. Very disappointed and still hungry

Ordered a diamond grill specail. Arrived minus the nan bread. Bread arrived 30 minutes later. Opened box to see the meat inside had gone cold and was covered in a thick yellow grease. Did try and eat some lamb, but was not edible like eating a rubber ball. Total waste of money it ended up in bin.

Worst kebab I've ever had. We had two large shish kebabs and the 'lamb' was inedible. Every piece was like chewing rubber. I don't know what meat it was but it was nothing like any lamb I've ever tasted. Never go there again.

Always quick,hot, enjoyable...love the variety on the menu.

I’ve eaten here for over a year now. Never had a bad meal. The staff are great and food is amazing. Try the pizza. You won’t go back to your normal pizza chain. They really are 5 star.

First time experience. Absolutely stunning Diamond Grill Special!

Food absolutely stunning and good value for money. Lots of food for price and ordered cheesecake and it was half a cheesecake

good evening. This is not the first time we have ordered food from you, it was very tasty. but this time the meat is very salty. not very nice to eat. we are disappointed

I buy regular pizza's from here for myself very quick delivery but more and more now pizza's arrive with black uneatable burnt crusts basically way over cooked so I will try different seller for my pizza now

Food was ok but ordered a lamb doner for my partner and we recieved a mixed doner the chicken makes her feel physically sick hense the order of just lamb, seeing chicken aswell put her off the whole meal completely so a waste of money for us really. Cant see us ordering from here again.

Halal foods and friendly people

Easley the best kebabs in Newport. They have a wide variety of good food and if u want it delivered they dol that too. Would recommend

Good food.really tasty. Found it a bit more expensive than the usual takeaways of the same nature.

Ordered a chicken shish kebab wrap with chilli sauce and got given a naan bread with a few pieces of chicken in and charged me £6.60. Last time I’m ordering from here

Best to pop in personally great staff

Decent food, not dirty and greasy like most kebab places.

Horrible not what I expected wont order again

best kebab raps you will find, absolutely huge and crammed, amazing value.

Changing my rating. Diamond Grill have stepped up their game over the last year, and as such are now one of my preferred kebab shops to visit.

Me and my family is new customers and we had our delivery come and they forgot the bottle of pop for the kids not happy at all as had to explain to my kids about them not having their pop with there food and they started crying so the driver have gone back to get it but we should not have to pay for it when it is there mistake

Absolutely VILE! Food used to be nice now gone down hill sent out black pizza,cheese was that dry it tasted like stiff burnt cardboard..rang up and they refused to replace it, running his mouth down the phone. Defo never ordering from here again. #BadService!!!!

Terrible overpriced place !!! guy at the front cant even speak SIMPLE english ... charged me 7.20 for xl kebab with barely any chips. I recommend you guys avoid this place unless you wana have a terrible night ahead ..

I've come back a few times over the last year and am pleased to say that a generous portion of salad has been added each time. I can also recommend the chicken shish skewers cooked to order over the grill - my family also rate the chips! Home delivery is also offered.

Sometimes nice sometimes not so nice but worth 4 stars for when it is nice

Regular customer, great staff always friendly with the kids who are given a lolly and food tasty as always.

Ordered large donner and chips with a pot of mayo, tasted really nice, meat was very well cooked, i was pleased! But i didnt get a pot of mayo instead barbecue sauce, also i asked the delivery driver to call once he was outside as i live in a flat and my mistake i gave the wromg number to which i comtacted the restaurant and gave the correct number. When the driver delivered my food he had one hell of an attitude towards me at my own front door telling me how he had been trying to call and that he was waiting for half an hour, very unimpressed and angry! Customer service is very very poor.

Very sparse on the doner meat portion felt I got ripped off

Tried this grill for the first time as it's nearer than the one we normally go to in central Newport. We had lamb and chicken doner kebabs (pizzas and burgers are also on the menu) and we were pleased with the quality. Portions were a reasonable size although could have been a bit more generous with the salad.

Been a long time fan of this place. Tasty shish, loads of salad and good service. Use regularly. Sadly though, we've just had a shocker. Overcooked, stingy amount of chicken, skimping on the salad and portion size less than half of what they used to serve. Sort it out, guys. One more chance and if that's not back to standard, I'm gone.

My husband always uses this place as he loves it all ... they have a varied menu such as burgers kebabs pizzas salad the lot ... it's always clean and fresh food ... delivery is always on time never anything missing .. really can't fault this place it's a must if you've not been before .

Good food at affordable prices plus staff are always friendly

After having the wrong food delivered, had to wait for a further 45 mins for right order , no apology not even a free can of coke , food was also spread out to look like a large when in fact it was a small in a large tray

Amazing and always friendly staff, great portions of food and excellent quality. The meat is always fresh. Prices are low. One of our favourites is the Diamond Special that comes with salad and chicken and beef shish, chicken and lamb kebab, etc. Massive portion! My husband is a meat lover and even the two of us can't finish it in one go. The pastry of their pizzas is also excellent. We are regular guests at the shop and have never had any problem with any of the food ordered from them.

Food was incredibly stunning, fast friendly service, well done guys

Usually have nice food from here but everything was horrible tonight chips were all hard, salty. Chicken was horrible, burger was horrible. Will not be ordering again. Gone down hill

Dosgusting, i had a kebab meat and chips.. well should i say kebab meat and grease. I can honestly say i will never order from there again

Rewlly quick delivery and amazing taste. Well Done!!

New managmemt and team amazing food perfect everytime

What a joke these are. Called to make an order over the phone, this was fine an hour later i called to see ahere my order was and was told they would send a driver to collect my money and then send the driver with my food? I think you will find in the world of customer service this is not acceptable in any way shape or form. To top it off they said it my fault because of my location. AVOID AT ALL COSTS. I will never recommend these and will advise all friends and family to stay away