Pizza Perfection in Newport

havent recieved the food 40 quids worth. this is becoming a joke

Ordered a meat feast and got a pepperoni pizza instead

the delivery driver was so lovely, food was nice too would definitely recommend

Driver went to caerleon road instead of corporation road so food wasnt hot on arrival so bit disappointed as we are not far from pizza perfection

food was a little later than stated, but 10mins doesn't bother me. All the food didn't come at once which is always a shame, but mistakes happen and they sorted it out as quick as they could, whilst also giving us a few freebies (I'm guessing as away to apologise). Really tasty food, and the quality tasted really good too. But I'd definitely give them 5 stars for customer service.

Food was 45 minutes late and food turns up burnt

Moved to Newport about a month ago and finally today tried pizza perfection, honestly one of the best pizza’s I've had so far, fresh, hot and tasty.

Ever since i was a child this company had never seen me down bad, if theres a problem with the order they rectify it immediately you get what you pay for, a premium pizza and delivery could not recommend this place enough, and i cannot wait till i get another one!

Sent wrong order. Less perfection, more like a kebab house pizza

Food was ok but a shame that it took from 18.40 when food was ordered and it turned up at 20.25

Bought two large pizzas online. Very fast service. Food was cooked fresh, perfectly round and tasted amazing! Have ordered from here a few times over the past year and they always do great food. I would recommend.

Failed to deliver the full order. Still waiting for bottle of coke

Ordered a medium base pepperoni meatball and red onion. The pizza I so dry and hardly has any toppings. The onions are burnt and tiny paper thin pieces. The pizza is so thin and the worst I've ever eaten. They are not cheap pizzas either. I feel robbed.

I’ve used pizza perfection for a long time as they’re pretty good at least half of the time. However they very often manage to get the orders wrong in some way by forgetting to put some ingredients on the pizza.

Some overcooked and a bit dry but edible. Half an hour late

Amazing. Can't complain at all. Very happy.

very late and on arrival order was wrong. was hot though

the pizza here is old school perfection done with a lot of care, and, all the extra toppings you ask for - unlike a lot of franchises. Massively recommend.

still waiting for the food to be delivered

Best Pizza place in Newport. Great menu selection and great range of offers! I am quite lucky with my job I get to expense food sometimes, and every time I do, I am ordering from here - MUST TRY!

marked as delivered without it arriving

originally ordered for 7.30 but then we got stuck in traffic jam. very helpful and lovely and allowed us to delay order until we were home (at an unknown time). kept food warm and tasty. great customer service throughout the whole thing. will definitely order from them again!

our pizzas were cold and wedges burnt normally really nice

was missing items from order such as cake and missing topping on pizza

Cookies burnt so was pizza and pizzas wasn't even cut not had issues before

Pizza perfection? More like pizza infection. So I ordered a pizza and it was nice but the next day I went into the store to buy a pizza for my friends and as soon as I walked in my stomach dropped . There was a dirty mop bucket on the floor with dirty water and a dirty mop, just by the entrance. One of the workers was sat on the countertop, where the pizzas were being made. There was an old boggin lady behind the till, stood next to the worker . She did not look hygienic and had dirty clothes on . The shop just stank like piss, which made me walk out and go to the pizza shop across the road . I was so upset to see that the pizza I ate last night was prepared in this boggin shop made by these boggin people . Never ordering from here again.

Burnt pizza is an understatement I'd say it was cremated & phone calls ignored after initally being cut off. Went to the store the orange overly tanned lady with the white a3 number plate, possibly Amy decides to reverse her car right up to me, when I politely asked her to move forward so I could get out she started throwing her toys and started swearing, her mouth is dirtier than the place she works in. I'd rather go to another local business who show you some respect & most of all respect their place of work. Looking at the other reviews says it all.

The worst food i have had in a while it was all burned

Waited ages for it to come even phoned the restaurant it came and for 45 pound I expect the food to be hot it was stone cold not happy even my kids moaned it was cold

Great hot pizza delivered on time. 10/10 can't fault them

tasty food always fresh and hot

saw this boy cutting my pizza. When I opens the box the pizza wasn’t even cut properly when it tried to take a slice out the pizza toppings start to fall apart. It was alright but gave me a stomachache. I will never be returning to that pizza shop.

I didn't receive my food order and also when I am ringing they are not answering

I placed order for delivery for 8.pm and it was at my door by 6.pm. it was 2 hours early. think staff didn't look at time on order. but overall food was lovely and hot and enjoyed it.

Missing bottle of coke told they would send it out but nothing

perfect by name perfect by taste. super tasty fresh as always

Great hot food. always comes b4 time. can't fault pizza perfection

Ordered for years from this place. Love it , best pizzas around ! Always recommend

Next time ring the door bell - not just leave the food on the front door

my order didn’t even arrive i didn’t get my food !

Very slow unusually. Also cheese garlic pizza bread turned into a garlic baguette. First time that’s happened.

Deep dish is perfect ratio of dough to sauce to cheese for us!

Been ordering from here for a while gradually getting worse but thought I would give it another try. Pizza full of grease and more than once have been undercooked. Woman who answers the phone seems half soaked and quite useless tbh. Ordered a pizza meal deal and called up to request garlic dips, was told that I would need to pay. I asked if even one would be included as this is the case with most pizza companies i.e Dominos etc, was told they couldn’t even include one dip and would need to pay. Settled with one or two deliveries where I could have easily complained but for the sake of not giving me a dip and being penny pinchers just lost another customer 😂 Food came tonight and tbh an Asda £5 one tastes better. Won’t be ordering again and if you want above average food then suggest you don’t order either.

No such thing as perfect, more like pizza average

Great hot food. I had a issue with order. But it was sorted out straight away with no problem. Highly recommended pizza perfection.

Food is not eatable, the food has the most weird smell, and taste just the same. It’s as though you can taste the cardboard. I can’t explain it but it’s absolutely vile, like damp smell with cardboard

Order from here as my number 1 pizza place as they are usually very tasty seemed the tomato base was different today and was no where near as nice as usual, hoping this was just a 1 off and if they’ve changed there tomato base they go back to normal! Food was cooked great just the taste was no where near as nice as usual

Chips awful, dry and no taste and pizza not much better.

Over n hour n half for delivery. To have a burnt and cold pizza. My husband called and girl on phone was appalling. She was vile. Customer service needs to be trained.

Highly recommended great hot food

Very tasty pizza we enjoyed a lot many thanks 💯

Food was delivered pretty quick, was hot and fresh. The pizza tasted good but I wasn’t a huge lover of the texture (almost a bit soggy feeling), cookies were sooo good though! Overall I’d return for the price :)

Excellent hot food highly recommended

Pizza was a bit on the greasy side but overall very good. Good value for money :)

Shop opening hours state close at 10pm yet 8.50 I call to order a meal and to be told sold out. That’s twice in a week don’t u think if u keep selling out you should make more dough and then continue serving to the said time u close

A+++++ as usual delicious food highly recommended

No food has arrived. And no one is answering the phone. Not had a problem before a little disappointed tbh. Taken my money though.

Excellent pizza 10/10. Highly recommended

The pizza was like slop absolutley disgusting and the sauce is out of date requested a refund couldn't eat it so now ordering something else

Nice pizza but in shore is extremely dirty

Discusting burnt food missing drinks rang them customer service on phone awful

Great hot pizza. Absolutely lovely. But I was missing a side of chicken stripes. That was meant to come with my meal deal.

First time ordering and left a little disappointed. Pizzas were okay but the base had a strange taste that wasn't nice so put us off. Don't know if the dough wasn't fresh or it's something to do with the boxes. Definitely won't be ordering again.

Called the restaurant couple of time regarding order. I received the order after 2 hours. Delivery guy apologised for the delay but if they are busy don’t accept the order so that we can order from other places

The best around always has been for years.

Rang restaurant and a young lady they told me it would be on its way shortly. The lady brought the meal to me herself because the drivers ain't quick enough. Only to find it burnt, hard and no topping it looked like a frozen pizza.

Delicious hot pizzas. Well worth the money. great delivery

Always fresh and delicious would definitely recommend this place

Delivery lady was very polite. Food was hot, tasted great, enjoyed.

Food is normally really nice from here but my last order was terrible order was late then when it arrived one of the pizzas was burnt to a crisp the base could of knocked a nail into the wall it was that hard and the garlic bread wasnt even cooked in the middle

Order a 12 inch pizza and a 15 inch pizza. We were charged for a 15 inch but only a 12 inch pizza was delivered and it was lukewarm.

Pizza was excellent. Icecream had water crystals at the bottom of the tub. Cookies excellent though.

coke was missing and the pizza was missing Stuffed crush I would like some sort of refund

Fantastic.. had to go out and ask them to do it later. Fantastic help and food was outstanding

Food was cold. This was unusual. Always been piping hot.

Pizza dough should not taste like undercooked bread. Pizza should be a bit crusty and not fold in half when you pick it up. This one was soft and chewy like sourdough bread, so was garlic bread. Yuck. We did not enjoy anything we ordered at all.

Pizza undercooked, normally 10/10 but today very poor and a size down I’m sure.

Great hot food great value for money can't fault them

Fairly tasty, but so oily the paper in the box was saturated and I had to use kitchen towel to soak up more. Also, playing £2 for 'extra toppings' to get six bits of mushroom and a few tiny cubes of red pepper just isn't on.

Order took 2 hours to arrive. BBQ chicken wings had no BBQ sauce on them. Incredibly bland.

Food took 2 hours. BBQ chicken wings were incredibly bland, no sauce on them.

Excellent pizza and hot as well

All amazing as always. Wouldn't go anywhere else.

Ok so it was good not great. The pizza bases are pre done/shaped not like Dominos where they use fresh pizza dough and shape it on-site fresh. So it was like eating cardboard…. Was nice to try a different business but will stick with Domino’s, Pizza Hut etc….

Absolutely magnificent. Definitely not going to dominoes or Pizzahut again.

Lovely pizza and chilli cheese bites. Would recommend

Amazing place. Great pizzas. Always order from here.xx

Top drawer taste and quality again !

Great pizzas. Only shame is the dips aren't included even when ordering max pizzas

Arrived within the time they set and was still very hot

I normally like the pizza's but today the pizza barely had any sauce on it so just tasted like cheese nothing else and it was late so pizza was cold. The chilli cheese were really nice and ozzy the cookie were a little burnt but still tasted fine. The tennessee toffee cake though seriously don't bother it doesn't even taste like toffee and tasted very cheap not worth £3.80

Could have done with more vegetables but overall a delicious pizza :)

The wedges were dry and tasted like they’d be there for a while, I could taste any extra toppings eg garlic sauce on my pizza and couldn’t see the onion either.

Food likely reheated in microwave because the dips were burst and shrunken and 35 minutes late. I shan't be ordering again.

Excellent service and great pizza 👍

Shocking! 1hr and 20minutes for food to arrive, then food arrived cold and missing items from order! Avoid !!!

Lush pizza and chips but chocolate pizza dessert was not nice and uncut will order again without the dessert. Was 15 mins late.

Incomplete order and that's 8 pound I'm not getting back and order came very late

I can understand if they are busy, but forgetting things from your order is just ridiculous, especially when order spending a lot of money, starting to get fed up and losing faith in them

Tasty and still warm so the slightly late delivery was not a problem - very happy thank you :)