Based on 212 opinions finded in 1 websites
Based on 212 opinions finded in 1 websites
Nº 243 in 762 in Carmarthenshire
Nº 6 of 15 American in Carmarthenshire
Opinions
Dog friendly with beautiful decor. Very warm And welcoming staff that were very attentive. The food was fantastic and very generous servings. Highly recommend by me.
Angela h . 2024-07-31
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The restaurant was extremely dark on entry. Very off putting. We asked if the blinds could be raised or another candle it but the front of house youngsters were bemused!! Along came another more helpful person who fulfilled in raising the blind a little, but not for me this darkness. One couldn’t see one’s food! The food was excellent and that unfortunately doesn’t take centre stage when you are met with something that overshadows (forgive the pun) this. The meat was tender and cooked to perfection. Front of house advice, smile please.
Susan W . 2024-06-27
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Four of us, staying at the hotel, thoroughly enjoyed our meals here. There had clearly been a mix-up at the admin end with our booking, because our table wasn't ready for the time agreed, so we had to wait around 20 minutes to be seated, and that delay cost us some opportunities for choice from the menu. Nevertheless. Once seated, the service was friendly and efficient and our food was very well prepared and well presented, too. Delicious, and certainly worth waiting for when all's said and done.
Pererin . 2024-05-29
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This is our local restaurant and we have visited many times and never been disappointed before, but sadly tonight the food was awful. The bread was terribly salty, the belly pork was dry, the chips were obviously frozen and the dessert was definitely bought in and not made by the chef. I have never hesitated about taking friends here before but I would now. What on earth has gone wrong?
Wanderer65923734213 . 2024-05-25
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Booked a table for 5 for a family meal, didn’t disappoint my Daughter and her husband had the Steak which they said Was wonderful and juicy Me and my wife had the Pork chop which is the best Pork, I have ever tasted and the Veg and Potatoes, the only downside is the decor which is very dark and with the lights set low but off putting but would visit agin
Lisdar . 2024-05-13
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A bit of confusion with our booking at the start and our table in the bar was in a busy spot but we cannot fault the service staff and the food. One of the best Sunday lunches we have ever had. We recommend pork bon bons to start and beef for mains
Sarah-davies17 . 2024-03-06
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Amazing start to finish!! Starters were good then ordered the sharing steak which was beautifully cooked and presented! Service was outstanding too!! We shall return asap!!
vanessamG9243KV . 2024-03-03
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Stayed locally at the Dylan coastal resort. I’ve eaten at many steak houses and this place is proper mint. It reminds me of an unstuffy Hawksmoor. The lighting and the ambiance in the restaurant was great. The red wine list was great. The steaks were amazing. Such good value too. What better way to wash a steak down then with a date cake with sticky toffee sauce. Place is 10/10 give it a try… a triumph 👊👊👊👊
mulliss1980 . 2024-02-10
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Yet again we had a stunning experience here at dexters@browns, amazing staff, fantastic food, we’d like to thank the the guys from behind the scenes that make it all happen.
lcP6269PP . 2024-02-05
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We sat in the bar area which was cosy and warm. Our party all ordered steaks which were served hot and well seasoned. Some food was unavailable such as the sharing steaks. The staff were friendly and attentive.
GoPlacesUK . 2024-02-04
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This is a must experience for steak lovers particularly,but all the food that was eaten that evening was quality, quality, quality. Good atmosphere,nice staff, a very enjoyable evening . Yes it's not the cheapest place around to eat,but it's also pretty good value for the food provided and sometimes you just want the next level food/ dining experience. Treat you and your friends to a nice experience after all you can visit a weatherspoons if you really wish another time... Steak heaven awaits you.
jbike6969 . 2024-02-01
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Visited on our first night of staying in Laughran. The restaurant was cosy and warm on a stormy night and we soon relaxed. Menu was varied and we all enjoyed our meals. I can highly recommend the beef bourguignon, it was rich and delicious. Our waitress, Erica, was a pleasure to deal with and helped make our evening.
694patn . 2024-01-27
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A busy restaurant with nice ambience. Enjoyed Chateaubriand. Plenty of food with nice sides. If you want a special meal definitely worth a visit. Good service
GillianF210 . 2024-01-08
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The best aged rib-eye steak I've ever tasted and a perfect combination with the Thorn-Clarke Barossa Shiraz. Will definitely return on our next visit to Wales. Service First Class. A wonderful experience.
Dean_M_Artist . 2024-01-01
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Popular place to eat with locals. Food was very good. Just wish dish came with more veg. Don't think 2 small bits of broccoli count. Meat very tender. At £24 not the cheapest.
Hopemwnt . 2023-12-07
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Excellent steak in a friendly relaxed atmosphere. The staff were very friendly and service very good. A small and intimate restaurant and we will be visiting again.
marklG5856VA . 2023-11-27
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So, so, so wanted to be able to write an amazing review - I'd been looking forward to my birthday lunch for quite a while as, after a high cholesterol warning, I rarely eat red meat but this was going to be special - I was at Dexters! We had booked for 2pm - it closes at 3 so some issues may be due to the timing of our meal so here goes... Meat - machine thin sliced (like you get at most pubs). I wasn't expecting it here but I guess this keeps them in the mainstream in terms of price (£17.50). I would happily pay more for hand carved, better beef. Yorkshire - was cool and soggy. Veg - the swede (side) was more butter than swede. Some people might like this but not for us. The cabbage and carrot served on the plate were lovely. The roasties had been hanging around for a while but not too bad. The cauli cheese - lovely but not cheesy. Gravy and horseradish - lovely. I did provide feedback - the waitress looked surprised but clearly wasn't taking it anywhere. Hope to come back and have a better experience as I'm sure this restaurant can do better.
Rooney-Swindon . 2023-11-19
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Took my wife for her birthday, best steak we have ever eaten. Staff put a special touch on dessert for her too. Would 100% go again.
Charlotte F . 2023-11-12
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I have been lucky enough to have eaten in some of the best restaurants around the world. My ribeye steak at Dexters was outstanding. The whole experience at Browns from an excellent range of courses to reasonably priced wines made it worth the long Drive to see Dylan Thomas’s favourite bar.
mythrafox . 2023-11-04
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Lovely evening at Dexters. Amazing gastronomic evening of tasting menu with flights of wines. Exquisite food, beautifully presented, great service as always. Let’s have more of these Browns!
Stubbsy2712 . 2023-10-15
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Absolutely delicious dinner, even though I’m not a meat eater, some lovely fish options on the menus.
sunloverDubai . 2023-09-30
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Dexter's at Browns was just wonderful. There twice baked cheese soufflé was the single best thing I have tasted in years. The taste and texture were perfect. I can't recommend this place too highly. I would love to go back.
VonLeesburg_Virginia . 2023-09-28
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We were staying near to Browns and had been recommended to go for Sunday lunch. Well it was amazing in every way! The lamb was so tender and were given a big assortment of fresh veg. We came back on Wednesday evening of our holiday...
valmoorton . 2023-09-27
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Of circa 10 meals over last 2yrs each has been a lovely experience; perfectly cooked fresh and good sized portions each time in a nice relaxed environment. My wife's low carb diet needs has been met each time and the front of house is very...
alun d d . 2023-09-20
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Great atmosphere, very accommodating, we’ve eaten in both the restaurant and the bar with the same menu, same great service and exceptional quality food. The filet steak was wonderful the lamb was the best we’ve had in years. The burger was suitably easy to eat...
Compass28677622367 . 2023-09-17
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Are her twice over our short weekend stay in Laugharne. Absolutely delicious food both times. Service perfect too. Lovely chilled setting. Would highly recommend. Lamb was cooked to perfection paired with Malbec, perfect. Second evening we had the burger followed the most divine white chocolate...
G6623OIjoh . 2023-09-17
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Wow! Best fillet steak for a long long time. Hereford cow, locally reared, minimal air miles. Defo go back for another!
Anthony O . 2023-09-07
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Absolutely lovely place, so much so we are here twice whilst staying in Laugharne! First night I had the flat iron, my partner had the sea bass, both absolutely delicious! We sat in the bar area which was really casual and the guy working behind...
Chelsea C . 2023-09-05
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Unbelievable!! My partner and I went for a date night and all we can say is that it has to be the best steak we have had. We sat in the restaurant which is a bit more moody and suited a romantic meal to a...
neddyden . 2023-08-26
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A really lovely evening meal. Delicious chateaubriand, a really excellent cheese board and exceptional service. Thank you!
Happiness65039748820 . 2023-08-24
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The best steak I have ever had! Cooked perfectly with some amazing sides and divine sauces. When I am back in the area would come back again in a heartbeat!
D6915SLalisong . 2023-08-13
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We were 2 couples and all of us throughly enjoyed our meals. The food was outstanding. The steak was perfect and the dessert Absolutely melted in my mouth delicious. The service of the waitress and the atmosphere were great. Very clean and comfortable. Are planning...
Th0mas1961 . 2023-08-13
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Absolutely delicious food, great service from Grace and Erika and the decor is great. Being lactose intolerant I usually find going out for Sunday lunch it can sometimes be little heavy on the potatoes but I had extra veg and it was perfect. Great after...
Loopylottieloves . 2023-08-06
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I visited with my wife for Sunday Lunch. We both had the whitebait to start followed by the roast beef and chicken. The food was excellent beautifully cooked and presented. Special shout out for Erika and Grace who looked after us. I would recommend a...
John B . 2023-08-06
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We went for steak, chose a large lump of Chateaubriand. Being a Hawksmoor regular, I had high expectations. Steak was perfect, the creamed spinach with the rarebit addition was stunning. We took the kids, they loved it. Fabulous place, well worth a visit.
idonthavethepower . 2023-08-01
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We came to Dexters in a party of 4 for an evening meal. The lighting was tastefully low, and the restaurant possessed a friendly and warm atmosphere. We were offered drinks shortly after entering. I chose a berry mocktail, which was light and refreshing. For...
bruce_lamete . 2023-07-29
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Nice enough place, trendy stripped wood, industrial light fittings and every shade of grey on the colour chart. Piped muzak in the background on a loop making up for the crowd and atmosphere of a locals bar that's clearly lacking. Most of the staff are...
lovelyjubbaly . 2023-07-27
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Can’t rate Dexters highly enough. Atmosphere was relaxed, the food was exceptional and great value. The staff where professional, friendly and extremely knowledgeable about the menu on the day. A particular mention for Charlie (thank you for the Bordelaise Sauce recommendation) who made this a...
johnpaull744 . 2023-07-23
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Great service and delicious food. The lamb was tender and flavorful, but the pork belly was the star of the menu. Lovely cozy atmosphere. A great place to spend an evening with your future spouse.
barrywZ3727DM . 2023-07-19
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Dexter’s at Browns is located at a quaint town in South Wales. We stumbled upon Dexters through Apple Map and given the good reviews, we gave it a try. We stopped by for dinner, as we were looking for a good place to have steak....
Debrah A . 2023-07-16
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I ate at Dexters at Browns twice for dinner whilst staying at the hotel last week and both meals were incredible! I tried the steak, a burger and the ox cheek bon bons appetiser and all were delicious. Loved the small Caesar salad served with...
Karen S . 2023-07-15
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Superb meal Attentive team and amazing steaks Had two fantastic meals Thanks so much Can’t recommend highly enough
MartinOD2 . 2023-07-12
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Excellent service. Well presented food. Awesome flavour. Fabulous chips. Really enjoyable meal. Local resourced produce. Fantastic!!
coco21NZ . 2023-07-08
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We were staying in the hotel for the evening and booked our table for dinner. The service we received from Charlie and Owain was truly exceptional, nothing was too much trouble and they took their time to recommend wine choices for our meal and ensured...
Virginia W . 2023-07-03
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Excellent food, fillet steak was soft , perfectly cooked to order (a rarity in many restaurants) excellent Caesar salad and chips and sauce. Charle was a wonderful, knowledgeable waiter /host. Best fillet steak we’d had in s long time. Decor on trend and fashionable. We...
Stubbsy2712 . 2023-07-01
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Walked in on the off chance they had a free table, the food was to die for! my friend had the steak, said it was the best he had ever had, I had the lamb which tasted amazing, the desserts were so delicious.. our thanks...
Happy9olucky . 2023-07-01
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Absolutely excellent steaks served at this restaurant. It specializes in steak and I wouldn't order anything else. I had the sirloin and my husband had the flat iron steaks. Both were cooked to perfection and the chips were superb. The side salad with the steak...
AnnieVillars . 2023-06-29
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A very enjoyable Sunday lunch at Dexter's. Three of us each chose a different roast and we were all more than satisfied. One of the group does have some food allergies and these were catered for well. All the staff we met were friendly and...
Odyssey30506636057 . 2023-06-19
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This is a great place, good atmosphere great food and lovely staff, we were served by Lizzy, Erica & Charlie all very attentive, friendly and efficient. They were excellent with regards to a couple food intolerance one of our party had and nothing was too...
Destination785771 . 2023-06-19
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Absolute Gem! Second visit and even better than the first, fantastic ambiance, service and outstanding food. We love fine dining, this surpassed our expectations . Our first visit blew us away as we hadn’t expected such a great experience in such a small town as...
Clare B . 2023-06-18
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Excellent service with recommendations of mains,wine and deserts. Our waiter Charlie was engaging and helpful throughout. We are here a year ago and at the time I said it was the best steak I have ever had. Did not disappoint this year either. Would come...
Tourist67574338024 . 2023-06-18
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Absolutely the most delicious food and wine we've had in a LONG time. We haf Cheese Souffle, Crab and Prawns to start and all were faultless. Then sirloin, rib eye and fillet steaks ALL cooked to perfection. The Italian Primavera wine was so smooth, the...
Jane H . 2023-06-01
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Delicious steak. Brilliant service. Good atmosphere. Pricey but nice treat. Catered for gluten free with a separate menu. Not great for vegans I don’t think. Would recommend.
E1881RClaurenc . 2023-05-28
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Fabulous service and fantastic local produce cooked competently and presented beautifully. Thoroughly enjoyable meal. The service was impeccable, paying attention to detail without being intrusive. The meal was a wonderful experience. Can whole heartedly recommend the Twice Baked Cheese Soufflé and the 40 day Air...
Nettie186338 . 2023-05-27
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Had a wonderful meal at the Browns Hotel. Lovely atmosphere and very warm welcome to accompany some superb food. 5 ⭐️. Highly recommend.
Giles T . 2023-05-18
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There were two of us, really hungry and looking forward to a steak and a bottle of red wine and we were not disappointed. We chose a reasonably price Chilean red and the two rib eye steaks were delicious...expertly cooked and presented.
sandersstephenw . 2023-05-16
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Superb steak restaurant. We had the prawns as starter and fillet steak with garlic butter sauce - the best steak I’ve had beautifully cooked. Good service and atmosphere. When I booked they asked about dietary requirements and I said I’m coeliac which was not a...
restingman . 2023-05-16
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This evening my children surprised me with a birthday meal, what a lovely meal it was , I can’t thank the staff enough as my daughter is diary free and they were extremely accommodating towards her. And I would also like to thank the staff...
lcP6269PP . 2023-05-09
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Amazing Sunday lunch...worth the price! Superb, friendly & efficient staff. Beautiful hotel. Bar is dog friendly. Highly recommend.
Bongoz1973 . 2023-05-07
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Wow! Just wow! We booked an overnight stay here at Browns and a restaurant meal as a celebration for our wedding anniversary. It was all just stunning!! From the room, ambiance, staff, food which was exquisite. The staff from reception to restaurant were attentive and...
elerie2015 . 2023-05-06
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Average food, nothing special, a bit disappointed really given it’s reputation. Won’t be rushing back there in a hurry.
seren3105 . 2023-05-06
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Very disappointing experience. Casual, inexperienced, unfeeling greeting and serving staff. Screeching loud inappropriate wallpaper ‘music’. Pretentious. Loud immature large party, whose brash behaviour spoiled the evening for everyone else; so escaped without waiting for a pudding. If you are looking for a nice, adult, relaxing...
429jefft . 2023-05-02
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We visited Dexter's for the first time last July 2022 and had an amazing Sunday lunch. On returning nine months later I am pleased to say we had the same experience. Chef Sam was off today but Steff did as good a job with every...
rbull12017 . 2023-05-02
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Excellent, staff were wonderful always ready to help. The food was outstanding in every course. The desserts were stunning. Would recommend the fillet steak.
isabellehN5748FP . 2023-04-28
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The best food in this small town by a log way. Service and food quality first class. Relatively small restaurant, and would suggest essential to book.
Bungaymike . 2023-04-28
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Sunday dinner. Had cheese soufflé for starters. Disappointing as soufflé didn’t taste of cheese at all, was cold in centre and just tasted of egg with mustard sauce which was too strong for me. Beef for dinner was tender but again considering dexters specialises in...
Swigger1972 . 2023-04-24
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Arrived for Sunday lunch. The bar area is dreary, dark, dank and orange lighting did the room no favours. No atmosphere and definitely needs a face lift. Ladies/disabled toilet by the restaurant was filthy. Dried on urine on the toilet bowl and rim, gurgling from...
Frannyloustaffs . 2023-04-17
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An outstanding restaurant specialising in the best quality steaks. I am lucky enough to live nearby and eat here regularly. All the food is excellent. If you are with like minded people have the sharing Chateaubriand between 3. Its truly the best steak meal you...
322adamf . 2023-04-11
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Had Sunday lunch here on Easter Sunday. Stunning food. Amazing roast dinner. Amazing puddings. Wonderful staff. The whole experience was just superb. Beautiful presentation, glassware and cutlery. But the food.. was sublime. We will talk about this roast dinner for years. The meat, the veg...
Tig J . 2023-04-10
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Simply amazing, so glad we chose to drop in here. The service was friendly and helpful and the food was wonderful.
Malik W . 2023-03-28
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A lovely warm welcome from the staff.. a last minute decision to eat, however we were accommodated without any fuss. Lovely simple menu, we had two courses and the warm breads as an appetiser. The chicken as a main was beautiful.. all served up in...
580shirleyb . 2023-03-28
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Stopped in here for a drink on the way back from a lovely walk, staff were welcoming, friendly & accommodating as we arrived, straight away they cleaned a lovely table for us in the window as other guests were leaving. Wonderful, cosy yet modern interior,...
Olivehosp . 2023-03-28
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A winter's evening evening by a roaring log fire, with our dogs. Lovely atmosphere and friendly, informed staff. Superb menu, well presented and very delicious.
F4845IVdianec . 2023-03-21
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Went here for a family meal last night, food was amazing and staff were outstanding and met every possible need couldn’t ask for more will definitely be back soon
matthewtB4704HK . 2023-03-11
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We were seated drinks order taken and a menu given not once did the guy tell us while gazing through the menu that some things were not on the menu like chicken or burgers as only lamb or fish we didn't like lamb or fish...
sharon c . 2023-03-10
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Perfect steak with accompaniments. Great arrive and of course dog friendly. Wonderful experience. We will return with the family.
Moranda80 . 2023-03-09
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Had a very nice meal here on my birthday. Food was very well presented and delicious. The restaurant area is pleasant and waiting staff were attentive and knowledgeable about the dishes on offer.
Elizabeth L . 2023-03-08
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Being solo, well with my little dog, I didn't feel out of place. The restaurant is very nicely furnished and relaxed. Staff are great. My dinner was delicious, the chicken,with a side of spinach and then panacotta. All beautifully presented and very tasty. I will...
Trix H . 2023-03-04
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We are currently staying in Laugharne and have had the pleasure of finding Dexters at Brown's. What a place, the atmosphere is relaxed and friendly. The staff are attentive and helpful but the food is wonderful. Sunday lunch was the best meal we had had...
Dianemevans . 2023-03-02
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After seeing Ainsley Harriet enjoying a meal here on TV and reading reviews, I thought we'd book, as we were staying nearby. We had a lovely welcome and staff were accomodating and nothing seemed like too much trouble (with our elderly and fussy family member)....
Katharoo88 . 2023-02-28
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So so good. The food is exceptional, returned a second night for round two. Possibly the best steak I’ve ever had. Delicious, generous proportions (I had to undo my button!). Creative menu, great wine, great atmosphere. Lizzie and Rhianna were brilliantly friendly hosts. Completely dog...
LJones79 . 2023-02-21
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Lovely ambiance, attentive staff but not over the top. Listened to feedback eagar to help. 400g flat iron cooked to perfection. Steak restaurant that really delivers. Ideal for a romantic night out or a well deserved treat with family or friends. Appetiser pork check and...
bash5061 . 2023-02-21
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How fabulous is this restaurant? The most gorgeous steak Chateaubriand we have ever eaten! Melted in the mouth and awesome flavour. Served with fabulous home made chunky fries and gorgeous spinach and broccoli - taste heaven!! The starters and desserts were also fabulous! Wish we...
lovetravellingoften . 2023-02-15
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As I am sat here with a heavy food coma, I struggle to scrape together the brain cells necessary to describe this holly grail of foody delights but alas for the good of humanity I must. The steak was crispy and yet rare, a paradox...
N6136CUgeorgem . 2023-02-14
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Without a doubt one of the very best steaks I've ever had. Service great, value great food excellent. Highly recommend.
Jim S . 2023-02-09
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I ve just had an amazing meal here - traveling with work you so often stay at boring samey hotels and eat at the same style restaurants. this place is completely different. The hotel attached is really nicely decorated and the beds are super comfy,...
Tom W . 2023-02-02
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Lovely mid week dinner. Served in bar by open fire as quiet evening. Food and service both excellent. We look forward to visiting again
GillianF210 . 2023-01-11
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We have visited the browns on numerous occasions This visit was for an overnight stay with our granddaughter her boyfriend and not forgetting Bear the Dashshund!! We had a wonderful stay from beginning to end clean and comfy room beautiful meal in Dexters in evening...
maxwell l . 2023-01-09
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A superb meal. We arrived with 3 children and a little baby and could not have been made to feel more welcomed. On top of this, the quality of the food (especially the produce) and service was exceptional. It’s so refreshing to have such a...
JennyStafford . 2022-12-22
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We had the most beautiful birthday dinner here. We went for the sharing steak and it was so tasty. Service was amazing, thank you Grace and team x
Flower140822 . 2022-12-17
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Had a lovely evening for my wife’s birthday. Grace was wonderful as was the shared steak and wine. I would highly recommend
Alan C . 2022-12-17
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We had Chateaubriand sharing steak platter - Truly memorable, and our new favourite meal for special occasions. Great service too. Tasteful Chritmas ambience.
Lindsay H . 2022-12-09
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Visiting Laugharne, beautiful meal at Dexters, steak was amazing, music, atmosphere and service made the night for us both!
Escape822823 . 2022-12-08
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Gorgeous evening with great food. Best steak ever tasted outside of London. Would highly recommend. Staff couldn’t be more helpful. Stop in the bar first for warm friendly drink.
20Chief17 . 2022-12-03
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After our recent annual stay at browns, we can say once again how much we love it! It was for a birthday celebration and it didn’t disappoint! - Beautiful rooms, amazing staff and absolute sensational food! We look forward to coming again soon! Thanks so...
vlou69 . 2022-11-28
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Amazing food, wonderful service and we definitely recommend the prawns to start and the fillet. We go back every time we are in west wales and wouldn’t go anywhere else. Keep it up guys!!
jesshE5894WU . 2022-11-26
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Having lapped up the wonderful review Ainsley and Grace gave this place on their delightful show, we booked a local place to stay and built a short break around a dinner here (yes really, we roll that way). To say I was excited beforehand would...
StufromSaturday . 2022-08-29
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Beautiful restaurant beautiful food excellent service not much more to say I’d recommend the chateaubriand for 2 it was superb all sides were excellent and puddings were delicious I can’t wait to come back 10/10
shawn878097 . 2022-08-24
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Ok, I never eat in hotel restaurants as a rule and this is part of Brown’s Hotel where we were staying. But it’s much more a local phenomenon for South Wales than a hotel restaurant! I’m a steak aficionado and I had the best filet...
Kikikittiecat . 2022-08-21
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Wow, what a wonderful experience! The perfect choice for our wedding anniversary. The lovely Hannah looked after us from the moment we popped in to book the table to providing thoughtful attention to service and charming conversation. We enjoyed every last morsel of our food...
T6824CCcorinnem . 2022-08-06
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489 Opinions
1 steak very good, 1 ok, pasta tasteless, and missing bacon. However, the Manager compensated us well for this with a free glass of wine.
1185 Opinions
This is one of my daughter’s favourite places to eat and we had a lovely family meal. The service was friendly, prompt and attentive with great food as always.
418 Opinions
We had a delicious meal from the lunch menu which is great value. One of the best salads I've had in a long time and made extra delicious with the garlic bread from the starter menu. My daughter loved her food from the child's menu which was great value. Glad we booked as it was busy but all the staff were working hard and so accommodating. We will definitely return! Highly recommended.
101 Opinions
Customer Service in here is absolutely disgusting and the workers attitudes are absolutely appalling! Ordered a boneless bucket at the till with a woman and she put the whole order through completely wrong, when the food came I told them it was wrong and if they could change it their reply was “no that’s what’s on your order ticket” absolutely no help and food was also disgusting! Do not recommend at all and staff need to have some customer service training.