Based on 1.207 opinions finded in 2 websites
Based on 1.207 opinions finded in 2 websites
Nº 553 in 762 in Carmarthenshire
Nº 8 of 15 American in Carmarthenshire
Opinions
I was pretty dubious about our visit, given some of the TripAdvisor reviews, even warning our fellow guests to wrap up warm! I'm not sure why there have been so many bad reviews this last year, I can only say that we didn't experience any of the issues that have been described by others. First off- having worn several layers, I didn't need them! It was really toasty in the building, especially given that it wasn't heaving with people and it's an old building- people need to bare in mind that they're draughty (and need to be) and hard to heat. Especially industrial buildings with large open spaces. We had a friendly welcome on arrival, and our waitress was friendly and happy, sharing her thoughts on some of the menu options. We asked for a taster of a wine (I'm a fussy bu&&er!) which was very generous, and a really good wine for a good ("out") price. We ordered our food and it arrived in super quick time. Everything was perfect and absolutely beautiful. Because I like a little of everything and my husband is a human dustbin, we opted for the 4 banging buns- oh my goodness! Every meat was tender, juicy, flavoursome. The fries (usually my favourite bit) took a very back stage (although perfect-crisp on the outside and fluffy on the inside!) to the mouth-watering burgers. The coleslaw- usually a bit meh, when you have it out- was tasty, with enough pepper to make it register. Our friends had the smoked brisket and the buttermilk chicken. Their meals were a good size, especially for the price, and they really enjoyed them. Given that you could spend more in a pub chain, on mass produced and ultra processed food, and have less on your plate, Cattle and Co have earned a place in my "go-to" local food joints. Their prices are incredibly reasonable for what you get- both quality and quantity. Highly recommend and will definitely be going back.
Bella Romain . 2025-01-25
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Another faultless fantastic meal as usual staff very friendly and caring love this place
julian thomas . 2025-01-23
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Absolutely fantastic. Food was to die for. Staff were all friendly and happy. Didn't have to wait for long for the food to be served either. All in all it's a 10 out of 10. I WILL be going back.
Combat Slug . 2025-01-15
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Plenty of excellent vegan options and authentic American food (endorsed by this American)!
MW Campbell . 2025-01-09
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Very odd behaviour from what seems a bunch of amatuers. We booked for 7, realised we would be late so called well in advance to rearrange for 7:30. Were told it had been rearranged but that on the initial call they were supposed to take our number to send a text to take a £10 deposit. Bit weird, but fine. Text message never came, assumed it was them being unorganised as they didn't take a number on the initial call. Arrived at 7:30 to be asked if we received a text, when I said no, the girl went and spoke to her manager and then came back to say the kitchen was closed and they couldn't serve us. The place shuts at 11 and you can see the kitchen from outside and they were all still working. They did us a favour in the end as we were sceptical about the place after arriving and seeing a notice about how they use GMO foods. Maybe we smell, maybe they didn't lile the cut of our jib, but I think in reality it's a poorly run restuarant selling poor quality food.
Luke Robertson . 2025-01-09
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Seemed short of floor staff. Needed leadership... Despite this, the staff were always polite !
Craig Stevens . 2025-01-06
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One entrance looks like the restaurants closed and not welcoming at all. We were stuck for options on a Sunday evening and probably wouldn’t have stayed if more options locally. Staff ok but all seem a bit preoccupied and not overly welcoming or friendly. Someone mentioned massive portions- I totally disagree. £20 for the ribs and chicken, although ribs were cooked so falling off the bone there was maybe 5 in the small baby ribs. A massive portion of cold chips, small amount of coleslaw and the £5.50 mac n cheese (which was good) was tiny. Husbands brisket burger did look good but again all the chip portions massive and cold. Nobody needs to eat that much potato.
Sharon Geoghegan . 2024-12-31
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Fantastic lunch today for a party of 5 with a mix of normal and christmas menu.Everybody thoroughly enjoyed their choices and service was exceptional.
Lynjefftfg Evan . 2024-12-14
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Had a lovely birthday celebration with the whole extended family lovely food lovely service can't fault this place thank you very much for making this a fantastic night
catherine Dermody . 2024-12-14
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Great place for American style diner food. Service was excellent and staff friendly. There is plenty of choice on the menu.
Gareth Prosser . 2024-12-01
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Food and service was good . Unfortunately it was so cold in there we all kept our coats on. Told its always cold nothing they could do . Need to invest in some heTing big time
Ann Barnett . 2024-11-23
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Really nice food The place was absolutely freezing. Believe me it was the coldest place I have ever eaten. No fire or heating on in the place. Unbelievable.
Martin Morgan . 2024-11-22
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Great food and huge portions. Only negative was that they don’t give any kind of takeaway box, only foil (very little too)
Gysintha Hackett . 2024-11-21
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Food was lovely 😍 but they really need to get some heating in there. Everyone was wearing there coats having food as it was that cold 🥶 not enjoyable when trying to have a nice meal really let's the place down .
Phillip Barnett . 2024-11-19
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I absolutely LOVE Cattle & Co. I come with friends and the atmosphere and stuff are amazing (Jorja) You're amazing and thank you for everything you do. The food, oh my goodness 🤤 the stack burger with 9 patty's is amazing I absolutely love Sweet potato fries at the moment and Cattle & Co know how to do them best, so, so nice I tried something new last week on the menu but can't remember the name sorry. Chicken stripes with Mac & cheese and maple syrup and OH MY I highly recommend it. The flavours go so well together but Its really filling. The Mac & cheese balls are lush Cattle & Co does my favourite cider (Cold River) They were even friendly with my friends gidedog The only thing is that I'd say is that the music can sometimes be a bit loud. Food 10/10 Cider 10/10 Service 10/10 Price 10/10 Everything 10/10 as always Thank you Jorja and Cattle & Co for amazing nights. I love coming back and I'll definitely be back
Flynn Ramsden . 2024-11-17
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I visited this place about a year ago, and I feel like I need to share my experience to help others. If you care about getting good service, you should definitely avoid this spot. We were informed about a discount on sides, which we were excited to take advantage of (honestly, if it wasn't a deal, we wouldn't have paid extra for them). But when we got the bill, the discount wasn't applied, and we ended up being charged more. I asked the nice waitress who helped us, and she tried to reprint the receipt to see if it was an error. After checking with someone else, we found out that the discount we were promised didn’t actually exist, so we were overcharged. Whether it was a mistake or not, I wouldn't suggest coming here.
Isabel Callaghan . 2024-11-12
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The meals here are large and are good quality. The steak is great. Some of the menu items are a challenge like the 9 Pattie burger!! Reasonable prices. Some of the seating is a little uncomfortable (metal chairs no padding) if you are going to be there for the evening you may want to think of this. LOTS of the menu is smoked so if you don't like smoked food you will be limited to what you can choose. Good amount of free parking and a very short walk to the beach. I would recommend a visit.
Victoria Bowler . 2024-11-03
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So much well cooked food really had a great night and the staff were fantastic
Terry . 2024-11-03
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Lots of lovely food, excellent service and a great atmosphere.
Graham Robert . 2024-11-02
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Best steak I've ever had, prompt service and amazing atmosphere
Chaz Dunn . 2024-11-02
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Outstanding food and fast service from ordering to delivery however, being reminded on 3 different occasions that yo table is for 2 hours was quite rude I thought.
Linda banwell . 2024-10-26
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Went here with a friend midweek, not as lively as the Cattle & Co in Swansea. The food was very disappointing compared to Swansea. The service was slow and quite shocking. All in all a bad experience, I was expecting the same hospitality and experience as Cattle & Co Swansea, but it fell off by a big margine.
Allen Smith . 2024-10-23
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Went early evening, staff were polite and courteous. Food and drinks came promptly, I had the mexican burger which was quite tasty, steaks were decent although unseasoned which would have been better. Good choice on the menu but book for a quieter time if possible, have been here in the past at very busy periods and you can expect a wait especially if in a large group. Would go back and try something different, price point is on the higher side for the area but a decent meal and they have offers frequently.
Antoni Maiello . 2024-10-21
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This is most probably the best American smoked meat I’ve had in the UK, I wish I had one closer to home! My partner is gluten free and I loved the care they showed her - really good gluten free specific menu and it was all absolutely delicious! Highly recommend!
Nick Smith . 2024-10-21
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First time at the Cattle and Co, great venue and building. Food was amazing, lots of it, maybe a little too much, but well prepared and very tasty. But, the best part, the staff member at the door. My wife was struggling with a bad back, she noticed as soon as we walked in, showed us to our table, and promptly came back with a small pillow. Then later in the night she was looking over and asked in my wife was ok. As we left she was still concerned for my wife. Such a wonderful attention to your customers, never experienced this before, bravo. We attended on Saturday 19th October at 19:30, who ever she was, was a fine example of above and beyond customer service and attention. We thank you.
Jacob . 2024-10-20
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Big portions. Tasty. Bit pricey. Loud and unusual choice of music. Friendly staff. Acceptable service time. Many thanks.
Nathan Davies . 2024-10-19
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Middle of the week. Son's birthday. Table for 6. All six dishes- lovely, tasty and massive.
Pawel Mlynarczyk . 2024-10-18
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Went on Thurs 9/10/24 My godson Lukes 30th birthday.. there was 20 of us.. Jorgia was out waitress she was amazing couldn't do enough for us, she was friendly hard working & such a fab all round person. The food was lush & huge portions. I would definitely reccomend the place.. we will definitely be going back.
Cory Martin . 2024-10-10
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14 of us went for a 60th birthday meal , the food was outstanding and so is the staff , my daughter age 7 takes her 2 reborn dolls everywhere she goes. The waitress on our table name on our receipt was Tony she was lovely she went out of her way to get a highchair and bowls for them aswel it was so cute, then she brought out mocktails on the house for the kid's they loved them, she went over and above to make it a special meal and it definitely was thoroughly enjoyed will definitely be coming back its my favourite place beef brisket and gravy to die for and beautiful place to eat in .
Kelly Hughes . 2024-10-08
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Love this place. Super friendly staff. Couldn’t have been more accommodating. Brought our dog with us who was welcomed with water and treats. Lots of vegan options. Plus, 2 for 1 on burgers on a Thursday. Highly recommended.
Chris W . 2024-10-03
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Unfortunately the service and atmosphere put it down all overview; booked the table for 6 people for mom's birthday. The waitress welcomed us really not friendly, threw the menu on the table and left without saying anything. After 15 minutes, someone finally popped down to us when we were ready to place a full order but they were only taking drinks order ( btw we didn't even receive drinks menu) the same person after another 10 minutes takes our food order...bit confused... Food was really tasty as always but the service every time getting worse and worse. That's was my 5th and last visit there as I didn't feel comfortable having any food there even though the food themselves was delicious.
Kat Miko . 2024-09-23
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Fantastic! Big Menu that didn't disappoint. A feast for meat lovers.
Gavin Davies . 2024-09-21
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The sirloin steak was the most delicious, tender and beautifully seasoned one I can remember in years. Compliments to the chef!
Linda Humphrey . 2024-09-21
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Lovely evening, food was fabulous and the staff were great, guiding us on spice levels. Just wish you'd open a restaurant in Essex!
Tracey Brewer . 2024-09-21
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Lovely food. Staff were very friendly and great with my 4yr non verbal son.
Kelly Price . 2024-09-15
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Booked for 7:30 and called us 3 times to confirm and we turned up for them to have cancelled the booking because they closed the kitchen even tho they knew about the booking
Logan Davies . 2024-09-11
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Went on a Friday Very busy Quite a wait for the food
anthony crocker . 2024-09-11
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Food was delicious, even the pickiest of my family enjoyed. The staff were very friendly and helpful. Can't wait to go again.
Dylan Searle . 2024-09-09
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Beitifull food staff are very polite and helpful
Fay Hayward . 2024-09-09
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Excellent food and plenty of it
Christina Booth . 2024-09-03
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Came here 3 times over our week stay in Llanelli. Drinks on first night, second time our boys had food whilst we drank. Last night came on the Thursday for 2-4-1 burgers, it's a shame the deal isn't on the empire stack as it's not the most expensive burger on the menu which puzzled me. Food was great on both occasions and cocktails good 👍. I think it would be good if they had a website as not everyone (believe it or not) uses Facebook. It would have been nice to know what deals were available rather than only being able to find out when we got there on the first day.
Claire Simpson . 2024-09-02
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Great venue, quick service and amazing food!! I can't say much more! Gluten free menu provided as my son has Coeliacs, lots of choice. My only gripe would be the chairs aren't too comfy. But 100% reco.mend coming here for food!!
Dawn . 2024-08-27
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This is one of my daughter’s favourite places to eat and we had a lovely family meal. The service was friendly, prompt and attentive with great food as always.
JEvans840 . 2024-08-25
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Visited Cattle and Co today. Awesome food (large portions!) and very dog friendly. Amazing building too. Definitely going to be coming here again.
Tony Williams . 2024-08-25
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Wonderful visit. Great customer service with the waitresses telling us a story while our table was checked (we arrived early). Great customer service when ordering, and very quick turnaround for food. Took less than 6 minutes for our food to arrive due to the BBQ set up. The food was outstanding, we each had a 2 meat BBQ platters. Turkey had ran out when we arrived, but the brisket and sausage we both had was delicious, well smoked, juicy, and full of seasoning and flavour, with a whopping portion of everything (including fries and coleslaw) on the plate. I joked with the waiter at the time, but please sell your sauces, the white sauce was the best I've tasted out of the USA. To top it off, 2 massive plates, one side, 2 drinks and water for the table was only £50 for BOTH OF US. IF YOU'RE IN THE AREA, VISIT THIS PLACE.
Dale Jones . 2024-08-24
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Very poor customer service. Turned away on a Tuesday at 7.30pm. The place was half empty and the staff member very rude. We will not be returning here.
lynne Moodie . 2024-08-20
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We came here after a recommendation from our friends we were visiting whilst on holiday in Wales. We cannot recommend this place enough ourselves. The service was spot on my the food was as good as it looks in pictures & tastes fantastic. The portions were huge & very reasonably priced. We would definitely visit here next time we are in Wales.
Will Johnstone . 2024-08-19
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If you like basic American diner heavy food with no trimmings from a simple menu of burgers, ribs, slow roasted meat and fries , then this is the place for you. If you want anything worthy of the prices and pleasing on the eye, dining in comfort and style in a nice atmosphere , this isn’t the place for you. Personally, I wouldn’t return. Kitchen closes as soon as it can and you are encouraged to pay up and go. Not for me.
HarbourMaster . 2024-08-14
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What a lovely eating experience we had today. ALL staff members were delightful and engaging. Nothing was too much trouble for them. Special shout out to Jorga who went that extra mile. The food was really good and served in a timely manner. We will definitely be returning.
wendy morris . 2024-08-11
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We visited twice during our stay in the area in July '24. It's now dog friendly so became an option for us. We sat once inside and the other outside - both very comfortable. The food was incredible and the staff were all so friendly and welcoming.
Benjamin Mahoney . 2024-08-10
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Once again cracking food quality and flavoursome. There was 5 of us in our lunchtime party and our plates all arrived at the same time. The only feedback I can give is heat the plates up please this would keep the food hotter for longer otherwise quantity and tasty was top notch and serving staff welcoming. Toilets could do with a bit of TLC toilet seat broken and handle on the disabled door not secured as hanging off as no screw in place Otherwise I would highly recommended not cheap but not expensive either.
John Jenkins . 2024-08-06
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All staff are polite and food is very good for the price and the view is amazing
Steve Durkin . 2024-08-04
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I really enjoyed the food especially the Empire Stack (I think it was called that). Service was amazing, food was banging, really happy we picked Cattle & Co to celebrate my daughter's graduation.
Martyn Osborne-Walsh . 2024-07-30
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Great food and service, authentic BBQ, and on site parking
simon glick . 2024-07-30
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The place is great food tastes amazing everyone here is nice and the atmosphere fits the looks. Overall wonderful
Kamil Panfil . 2024-07-29
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Food great. Service quick and no problems.
ROBERT JONES . 2024-07-27
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Cattle & Co, located at Pump House North Dock, offers a blend of American flavors and smokehouse vibes. Here’s the lowdown: Steak Expectations: Some diners rave about the brisket, while others find the steak disappointing. Beware: The T-bone might not arrive as expected—thin, pale, and lacking the classic “T” shape. The smokehouse claim? More like a sauce-based affair than sizzling grills. Pulled Pork and Chicken: If steak isn’t your thing, opt for ribs or chicken. The pulled pork and grilled chicken received mixed reviews—bland for some, decent for others. Sides Shine: Fries and BBQ beans steal the show. Pair them with a glass of good wine. In summary, Cattle & Co has its hits and misses. Go for the sides, manage your steak expectations, and soak in the American café vibe. 🥩🍗
Victor Stoicheci . 2024-07-23
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Food was excellent cooked exactly to our liking lovely atmosphere waitresses very friendly and although it was very busy we didn't have to wait long for our food after ordering
Barry Walton . 2024-07-21
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Went there with another couple to finish our day off. Been before & enjoyed. When we got there we were seated & lovely friendly staff. Took our drinks order, came back when we were ready for our food order. Didn’t have a long wait for our starters which were nice. Our mains arrived again lovely & tasty & plenty of it. Ordered more drinks. When we’d nearly finished had another round of drinks & sat & spoke about our day. Next thing the bill arrived we weren’t asked if we wanted anything else to eat or drink. I went to the toilet at about 9.30 when I came back they had been asked if anyone else needed the toilet as they were going to closed for the night after cleaning. We were more or less told to leave which we did before 10 although it says on the website they’re open till 11. We found it funny but don’t think we’ll be returning with that attitude.
Alison D . 2024-07-21
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Spacious and very pleasant inside , what is a very old historic industrial building.The service was prompt and the staff friendly and professional , but the food was not quite to my liking , a bit bland .Maybe it was just me , having made the wrong choice.We ve all selected something from a menu then wished we ' d chosen something different.
Nicola Russell . 2024-07-19
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Why can't you be like a real BBQ restaurant and serve BBQ food on its own? Not everyone wants chips, bread or carbs. Everything comes with fries is ridiculous. Missing out on business with a poor menu. Should be selling brisket by the slice, ribs alone, pulled pork alone and sausage. I highly recommend copying the Spitfire BBQ in Bristol. Would get a lot more business (and repeat business) if you followed a real American BBQ model. This just looks like a pub chain.
Google Google . 2024-07-15
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Booked a table for a group of us as a goodbye dinner for our work colleague and her husband who just happens to be Muslim.They refused to serve any of us food because they obviously have dietary requirements even though they can eat chicken or the vegetarian or vegan options. Absolutely disgusting behaviour and definately discrimitary towards their culture. Tried explaining they had eaten there before and were happy to go with what was available but the supervisor wouldn't have it. Never going there again. I'm appalled at their attitude. Hope she is sacked
Stay48945331400 . 2024-07-14
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Booked a table of 10 for a works leaving meal, Two of our party were Muslim however they were happy to eat off the menu and order what they could eat. We tried explaining that they knew the risks and were very aware of them. The supervisor then came over and refused to serve any of us food due to a ‘rule’ that they cannot allow people who are halal to eat food there! We explained to the supervisor that they were happy to order food and had eaten here a few times before. We were then told she had contacted her manager and the owner and they had both said that none of us were to be served any food. Absolutely disgusted and highly disappointed!
Jod . 2024-07-14
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great atmosphere but slowly but surely the food suffers to keep prices down the 2 or 3 meat platters have shrunk and moved onto dinner plates more chips and less of the good stuff turkey is a nice addition but why were we not offered a jacket potato as apparently you do them also we have diabetic in our party . why no sweetner for coffee it’s not a big investment but goes a long way for customer service
stefan pearce . 2024-07-13
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Amazing service,amazing location,amazing food. We've been a long time fan of another Steak eatery far closer to us than this one but were definitely converts to Cattle&co. So much more quality and quantity for your buck. If you've not been yet,stop wasting time and get down there.
Darren Davies . 2024-07-12
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Fantastic food and service. Highly recommend
David Bellis . 2024-07-11
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Wow! This place is a little hidden gem. The food is amazing. Be warned the portions are huge. The waitress today did warn us not to over order but it was impossible to choose just one thing from the varied menu. Huge bonus that there is a dedicated gluten free menu for my husband. This takes so much stress out of eating out. Thank you to everyone working today for making our meal such an enjoyable experience.
Louise Bishop . 2024-07-05
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Why do you add a service charge to the overall cost then tell us customers it can be removed.
Keith jenkins . 2024-07-02
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Amazingly attentive staff, very generous portions and really good quality of food and drinks. Not the cheapest of prices but you get what you pay for and the quality of food and service definitely exceeded my expectation! Top job guys, keep up the great work 👍
Howard John . 2024-06-27
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Stunning food excellent service!! Eva was our server and was an absolute delight, really enjoyed our evening! Thank you very much
Amy Napoletano . 2024-06-17
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Great food and service. Burgers are amazing
Julie Heycock . 2024-06-12
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Never had a bad meal here. Staff are always pleasant, I usually visit between 1pm and 4pm as a walk in.
Rebecca Owens . 2024-06-11
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We came back here on the 08/06/24 after a previous visit 2 years ago and it was disappointing. Pirate Pete on front of house was extremely rude and unwelcoming and the food didn't slap the same way it did last time. The waitresses were really lovely but our first interaction with front of house just set the tone for the rest of the meal.
Kay Leigh . 2024-06-09
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Incredibly bland and boring food. Visited 5 times over a couple of years and it's never impressed. The building is beautiful, just a shame the food can't live up to it. Staff also aren't particularly attentive or customer service focused.
George . 2024-06-07
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Never been a massive fan of steak but took a gamble when I saw t-bone on the menu and wow, absolutely delicious. I dined with a party of 8 and we all thoroughly enjoyed the food and were well looked after, I'll be back 👍🏴
MrJezzuk . 2024-06-07
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Excellent food, couldn't finish it as there was so much, very attentive staff, checked if anyone had an allergy before we were shown to our table. Dog friendly even inside, but make sure you book to get in the designated dog area
Denis Evans . 2024-06-07
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This place is not open till 23:00 as Google states. I recommend requesting the change to Google so that your potential customers don't drive 30 mins to find your staff telling them that they are closing at 20:37...
Arkadiusz Wojciak . 2024-06-04
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Great place to visit Food lovely large portions so consider starter as we couldn't finish main and no room for pud's
Rass Doube . 2024-06-02
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Was great food and lovely service. I went there for a dear friends Birthday and we all said the atmosphere and comfortable areas were exceptional, I will definitely be coming back.
Gary Richard . 2024-06-01
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Amazing. I highly recommend the Nashville Hot Chicken. It was so well seasoned and perfectly crispy. 👌 The steaks were great and there was a good selection of chips. The staff were really kind and helpful. The murals on the walls look awesome aswell. Brilliant restaurant
Alexis Mensah-Loh . 2024-05-30
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Lovely place to eat staff were friendly and attentive
Edd Mens . 2024-05-30
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The food was amazing 👏. For lunch, we had a burger and chips between 2 of us (we have large appetites), and it was plenty for a light meal. Best burger we've had in ages 😋 Service taking our order was a little slow, and it was very quiet. Sat outside in the sun, so our dog was welcomed too🐕 Looking forward to our next walk in the area so we can call again
Calfyn Evans Hendy . 2024-05-27
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The service was atrocious! Took 40 minutes for them to take our food order that was after asking twice. It then took an hour to come out, it was busy so understandable, but they then forgot a gravy, so again had to ask twice to receive this. Not once did anyone ask if everything was ok with the food. There was plenty of staff working so could have easily have seen to us. The food was nice but the service let it down! Won't be returning to this restaurant solely due to the lack of service we received!
Rachael Jones . 2024-05-22
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Planned a surprise 40th birthday meal for 30 people here, and I couldn't be happier with everything. The staff were so helpful with the planning, helping with the decorations etc. They were friendly, service was top notch, and everyone loved the food. I can't thank you guys enough
Kim Elliott . 2024-05-17
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Excellent service & a good price will definitely be back
laughing ho Ltd tight . 2024-05-17
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Great place for food . Bit hot . Need Mayo on 1st time of asking. Will visit again.
Robert Stanton-Stock . 2024-05-14
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Service without a smile, you feel like they are doing you a favour by getting a table. The service isn’t fab, could be a reflection on pay, who knows! Food is awesome and that’s why you’re there. If you don’t mind the odd scowl and a bit of a wait it’s worth it. Management required to ensure great customer service, or… a new manager? 👍
Sharron Nickson . 2024-05-04
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We visited Cattle and Co on a whim and were greeted by very friendly staff and promptly seated. The food was outstanding and extremely good value for money. Fantastic place and would fully recommend!
Darren Melton . 2024-05-04
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Didn’t have a booking. Asked for a table for 4… girl disappeared to come back and say that they only had tables of 2 left. Asked if two table of 2 could be pushed together. She got defensive and said that she’d been told they only had tables of 2 left…
leanne jenkins . 2024-05-02
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Excellent food, there was a little wait but our waiting staff was very attentive and ensured that we were kept informed on what was happening and provided us with drinks regularly. The food was excellent, all fresh and very filling but the Nashville chicken could have been a little hotter (spice not temperature). The interior is beautiful and I was mesmerised by how good it looks in there compared to how it was when it was derelict 10 years ago whilst still maintaining the structures unique characteristics
Jake Riley . 2024-05-01
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Great building, v friendly staff
Chris Osborne . 2024-05-01
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I have been to this restaurant many times and I am very satisfied with the environment and service.
mele Waters . 2024-04-16
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Nice place to visit if you’re in the area. Food was good.
Paul Scanes . 2024-04-11
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Very disappointed! Service was very slow and wait for drinks order to be taken and waiting for drinks to be served . Waitress never returned to ask if you wanted an another drink ! Food was dry and no flavour
Lisa E . 2024-04-11
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Excellent service, the staff were extremely helpful and prompt with all our orders. best staff in a restaurant by a long way. the food was epic and was more than we all anticipated. huge portions of food and all cooked perfectly, served well. will definitely go again as we had a wonderful time.
Roger L . 2024-04-09
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Returned here for my sister in laws birthday last weekend, lovely venue very friendly staff although a bit slow on things like bringing the bill over. However, unfortunately after eating here me and my daughters have been quite ill and spent the last two nights awake with stomach cramps etc. Unfortunate I guess, however due to our parties specific dietary needs has made me wonder about the potential of cross contamination in the kitchen. At the time of eating the food it all tatsed okay despite it all being frozen food lobbed in a fryer etc. The chips particularly are very good. The gentleman serving us is what saves this review as he was excellent and accommodating of our parties needs and dietary needs. If it wasn't for him this review would have quite a lot worse.
Aled Rees . 2024-04-09
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Wish we had been warned about the portion size. One meal would have been plenty for us two.
Shirley Davies . 2024-04-06
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Took my children for lunch during Easter hols. Have been many times before. Despite not being busy, the service was very slow although the person who served us was lovely. It was just understaffed there. The meal my son ordered was something we have had previously but was nowhere near as good as it used to be. I had a starter of nachos as a main meal and it was cheap nachos with cheap sauces squirted over it. No jalapenos and no cheese. Definitely not how I remember the nachos from the last time I ordered them. It looks like they have cut the portion sizes and the quality of the meals - which is a shame as that’s why we loved this place. I imagine like other restaurants they are struggling and have to cut corners but their meals are nowhere near as good as they used to be. I’ve noticed quite a few bad reviews for them recently. I really hope their management is reading them and taking on board what people are saying as it would be a shame to lose this place
jdreviewer . 2024-04-05
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My partner and I come in today for my birthday meal food was absolutely awful The Mac and cheese was swimming in Greece. The chicken was dry And the bacon was born dry Service wasn’t that good either very slow it took 20 minutes for us to get our bill after we clearly finished our food well what we could eat anyway because couldn’t eat hardly any of it I would not be returning here for food again
Liam Blackmore . 2024-04-01
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I’ve never written a bad review anywhere before and am usually easily pleased by food but this was just awful. Firstly, a few of us ordered starters which took 45 minutes to come. It was then an additional 45 minutes for our main meals and there was something wrong with every order. My friends all had the wrong chips, some had sweet potato when they had ordered normal etc. The sirloin steak was medium to well done when it was asked to be cooked medium rare. Half of the orders then came out and two were waiting approx ten minutes for theirs to arrive. The waitress put the food down and ran off, leaving us with no opportunity to ask for sauces and more drinks. We were all waiting for additional drinks as we had drank them all during the wait for food as well as wanting various sauces and vinegar. We couldn’t approach a single waiter/waitress as they were all running around due to what seemed to be poor staffing issues for a busy Easter bank holiday weekend. We then had to go to the bar to order more drinks and ask for sauces. No one table checked us and asked if anything was okay the entire time and then we waited half an hour for our drinks to come that we had left our meal to order at the bar. We then ordered the round of free shots… which again we had to ask for a second time after waiting an additional 20 minutes. My friends STILL hadn’t had the sauces for the meals which they needed as their burgers were 3 pieces of chicken in a dry bun with no butter, sauce or salad. Quite literally a choking hazard. We then had to ask a member of staff to come over and get the manager for us. No one came to take our plates until she came over and asked if everything was okay or if we wanted anything else. The manager came over and we explained we weren’t happy. Her response was that we “cleared everything off the plates”. Only 2 people did and everyone else left some of their food… however we had to eat what was in front of us because we couldn’t get a single persons attention to tell them it was wrong or not very nice? When we did speak to a waitress for drinks/sauce etc. we were waiting an additional amount of time and we were all STARVING at that point so unfortunately had to eat what was in front of us. She then had the waitress with her that took our orders and said that she had table checked us and everything was fine. Complete lie & very awkward. The manager walked away and said she was speaking to the staff. She never returned. We left the table and went to the bar to pay the bill to which they told us we had 20% off each meal. No apology. So so bad. Every table around us seemed to be waiting a very long time and getting agitated also. Will never be returning again.
jdave100 . 2024-03-31
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418 Opinions
We had a delicious meal from the lunch menu which is great value. One of the best salads I've had in a long time and made extra delicious with the garlic bread from the starter menu. My daughter loved her food from the child's menu which was great value. Glad we booked as it was busy but all the staff were working hard and so accommodating. We will definitely return! Highly recommended.
520 Opinions
We went to the Coal house for a meal with our friends to get together one evening as a catch up to see everyone, we were warmly greeted and the staff was excellent. We had a nice tasty starter to begin with that didn't take long to serve.. Then Dinner was delivered soon after, which unfortunately wasn't quite up to the standard of the starter, it was nice and tasty but did lack abit in the quality, I personally had scampi, chips and peas, and yes it was nice, but was lacking in overall, a few of us agreed that the dinner wasn't quite a 5 star meal but more of a 3-4 star quality.. Soon after dinner desert came and was a very tasty desert. I personally had sticky toffee pudding and custard and was delicious. So overall we had a nice welcome, good starter and desert, but the main dinner meal was slightly behind.. But the staff were fantastic and we enjoyed our stay. Thanks you Coal house 😊