Desserts Delivered in Newcastle upon Tyne

The coockiehough was burnt and 20 minutes late arriving

The cookie dough is not cookie dough it was burnt and crispy not the right texture. The waffle was absolutely tiny and was just a microwave one not fresh at all after waiting an hour and a half for this and paying £20 is a joke really not happy.

Terrible for the price wasnt even a whole waffle wont be ordering again

So me and my friends have just ordered an order that is nearly £100 worth of food, we ordered this 12:05am and it didn’t arrive till 1:30ish there was no updates or information if the food is on its way or not , so I had called the place up to ask the man was very rude so we had hung up the phone we then called again and the man was rude yet again telling us the place was closed (although it shuts at 2am) and then told us it didn’t order to our location and then told us best look next time we had called again after the man hung up on us and then a woman answered who was lovely and apologised for the previous calls we had , the food had arrived the delivery person was lovely but our food was not aesthetically pleasing to look at and all of the food was cold not happy and will never look to come back here again I would not recommend and am highly disappointed

Food ok'ish portion size very small. Had a call telling me to go outside and collect my food

portions are small for the cost, delivery driver was early and friendly, taste was good, taro milk tea was alright.

Beautiful deserts and fantastic service, made sure i got my order!

the waffle was a microwave waflle it was rock hard and the milkshake just tasted the pure milk

Terrible experience, cakes were delivered destroyed and our order wasn't correct at all - some things were out of stock and swapped for different items we never asked for! We had no clue this was going to happen at least give us a courtesy email or call? Reached out to customer service and it was so draining talking to people who don't even care about their customers! No refund offered just a small discount - but why would we want a discount when our cakes were terrible tasting, wrong order and a terrible experience dealing with this company There was cake crumbs all outside the boxes - the cakes were chocolate based and this terrible if you have pets as chocolate is extremely toxic for pets such as cats and dogs! We opened the box to find the order smashed to pieces and crumbs covered across our kitchen floor!

I ordered 2 waffles one was supposed to have milk chocolate with biscoff and strawberry’s, it came and there was no strawberry’s on it & no biscoff on it! The other waffle I ordered was white chocolate with strawberry’s, there was strawberrys but no white chocolate on it. They were both freezing cold as well!! I also ordered a snickers brownie and it was just a plain brownie? I’m not happy at all with this

absolutely unreal, especially the milkshake 10/10 will order again

the crep was so small and not to be funny it's definitely not worth £7 odd I was shocked , I thought it would of been bigger and looked abit better .

Desserts were delicious!! Delivery driver was lovley and very friendly

Asked for cookie dough cheesecake and got 2 chocolate cubes in top of cheesecake. Rang to ask for explanation and was told that is how it comes from the bakery. This is not cookie though, simply 2 chocolate hollow cubes. They didn't understand what I was saying

No banana on banoffee pies and no fruit in fresh fruit bubble tea. Very flavourless

if you have a sweet tooth this is the place. 😋 absolutely yummy. highly recommend

Cake has come damaged no good to me now was going to be a nice surprise for my daughter terrible keep trying phone no answer

perfect perfect perfect 👌!!! first time ordering as we were having a night away in Newcastle and when we stay in Newcastle again , we will be back. pick n mix was fab, the cheesecakes were amazing and the freebies we got was a lovely surprise and really made our night. thank you so much and we will be ordering again when we back in newcastle x

Chocolate peanut butter stack should be illegal it's that good!

Paid for cakes to be delivered for a birthday and we were told the day of that they have cancelled the order and it will be delivered later in the week. They are also flat out refusing to provide a refund.

Spilled milkshake all over the desserts

Sent one right right item and one wrong item

Donuts were burnt and brownie was stale with small pieces of clingfilm stuck onto it. Everything else was amazing though.

I don’t know why the some people feels so bad. Actually it delivery so quickly and the cheesecake taste so good thanks i will get again

Lovely food and drinks but incredibly late and driver didn't even get out of car to deliver.

food was great, generous portions, very quick delivery

Great desserts. Amazing flavour. We ordered the donuts, cakes and cookie dough with some bubble tea’s. Definitely will be ordering again. Kids also enjoyed a lot. Was also on time with very quick delivery. It even came with a cute valentines gift; rose chocolates.

Oh my god I wouldn’t go near this company 🤢 .. Charlie needs to find a new job. The customer service is shocking and the safety standards even worse!

They have worrying issues with food allergen safety and awful customer service. Avoid at all costs!

I otdered a cake for my daughters 8th birthday a week and a half later and still it hasn’t turned up it cost £60 …. The DHL tracking clearly shows I have never received it and I had the expense of buying another cake. I have emailed countless times, left Facebook msgs and not one reply not one acknowledge of my msgs. I can honestly say this is the worst company I have ever dealt with and a scam. What kind of company do not offer a refund or apologise when an order never showed up. I am in process of dealing with trading standards on my issue as I would hate for them to treat others this way and think they can just get away it .

Placed an order 3 hours ago says it’s delivered but haven’t got it they are an absolute joke

Placed order at 23:40, order was accepted and due to be delivered at 00:40-01:00. Was told order was on the way at 00:20 but stayed up till 1:40 and had nothing delivered. Disappointed to have spent £29.50 on treating myself for first time in a while, just to have nothing delivered. Attempted to call the shop as it was saying my order had been delivered, but it was shut for the night. Will be requesting a full refund and taking business else where.

Currently up to an hour and a half waiting and still no food. I've called 3 times. Driver is ten mins away. Still not here. Offered a discount for next time. I live 200 miles away. So they said I'd get a refund. We'll see. I think I'll be back home south tomorrow before we get our order

Excellent service from ordering and delivery couldn't fault them at all absolutely brilliant

Ordered for my sisters 30th birthday the cake was packaged great in 2 boxes and with ice packs. It was Absolutely delicious. Would highly recommend and will order again in the future.

Had a beautiful cake delivered well package and arrive just in time to defrost for the 18th Birthday celebrations, The red velvet cake was amazing, My granddaughter loved it.Thank you for an amazing service

I couldn’t fault the speed of the delivery and the politeness of the driver! However, I ordered a school cake & custard, and chocolate covered strawberries! The school cake came with no custard and the strawberries were frozen solid inside! I appreciate you have to set the chocolate somehow but I was shocked to bite into a completely frozen strawberry, all 3 of them were frozen solid. We couldn’t eat them as we couldn’t actually bite them. Slightly disappointing. I’m not one to normally write reviews but I’m not entirely impressed

2 weeks ago I sent an email for information before I placed an order for my daughters bday cake and never got a response back. Took my business elsewhere. Your reply back to me does not make sense at all. Read again before you send in future

My order was over 1 hour late from estimated time still HAVE NOT GOT MY ORDER I do NOT RECOMMEND ORDERING FROM THIS PLACE poor poor delivery really slow requested a refund as my order has not been made to my door never again will I order from here in my life 📉

I’ve been holding on to the a while seeing as I was blackmailed by the company. I received the wrong product, a cheaper product than I ordered, and I approached them and they said I had to drive over and give the product back and they would exchange. I initially had requested and paid for delivery which they couldn’t do and I had to collect, no refund for the delivery charge. I then explained I didn’t drive and had to initially get a lift to collect and that was not possible again. They refused to exchange unless I made the journey, again I had paid for delivery originally which they could not complete so if they came to exchange it would literally be the initial delivery. Anyway I eventually said I can’t get over so I will keep the product, however can I get a refund on the difference in product price, I had bought a product £20 more expensive than the one received, however since then I had put a review on here. This is where it gets interesting and probably why they don’t have bad reviews…. They stated they would only give me a refund between the price of products if I took down the review!!! I will attach photos if I can to evidence the email. They withheld my £20 until I removed the review. The £20 which was simply the difference in products. All I asked for was that, I kept a cheaper product because of an error they made and asked for the difference but they refused until I took a review down. So I’ve been holding onto this a while.

Appalling. Ordered a truffle cheesecake for my sons birthday, they sent out the complete wrong order knowing it was wrong and without telling us. They then waited for us to open and refused a refund unless we took them back to the shop- from Essex!!! Very plain and nothing special either.

Ordered deserts for delivery. Driver did not want to walk up the stairs to the flat and told me to come down and get it. I said I paid for delivery so please deliver it. The driver walked up the stairs swinging the bag round and round so that the sauces burst open and leaked all over. The cheesecake was squashed in the packaging. Absolutely terrible service and the deserts didn't even taste that nice either. Please don't waste your money

Ordered food via just eat but food never arrived , tried ringing restaurant numerous times but got no answer. I have cctv outside my house and even double checked I hadn’t missed the delivery driver

Just wanted to say the cheesecakes are amazing .I would highly recommend great customer service .

Advertising nachos at £3 and showing cheese and salsa on their image of it but then only sending tortilla chips. I called and the guy on the phone wasn't helpful at all, they used to be fantastic but have gone way downhill in both quality and customer service. May as well have saved myself a pound and got doritos for £2 off their menu. I can't understand the logic, but after reading the businesses response to a couple of the reviews on Google, it's obvious they aren't what they once were and have rude and condescending people managing customers now

Quality food and really good guys... Highly recommended

Horrible attitude of the manager towards both costumers and delivery drivers is horrifying that old lady thinks she owns the shop mean while she is only an over working staff!!! And plus dessert get delivered messy all the time no exemption, I’ve given them so many chances but they just don’t do the job!

Cookiencream Milkshake was unreal would recommend tasting

Love the desert great customer service

Good service, unbelievable desserts 100% ordering again

Excellent desserts, drinks and sweets. Great prices. Delivered quickly and great customer service. Would highly recommend!

The quality of products are amazing! I have ordered several times and they never fail to disappoint!

Lovely service, so polite and helpful! Milkshakes are beautiful!

Fast delivery and and the foods amazing, would order from here again

Quick delivery and Dom was so lovely would definitely order again ❤️

Absolutely brilliant food tastes unreal highly recommend

Amazing place definitely recommended 💯

Good desserts and fast delivery time, would go again.

Absolutely delicious would highly recommend if you after something sweet!

Desserts were amazing, came in perfect timing. No complaints at all 👍🏾

Amazing service, desserts are delicious! Would definitely recommend!

Delicious cakes…always excellent quality.

Fantastic desserts! - Excellent variety, very consistent, good value and service. I would definitely recommend! 10/10

Fantastic desserts best I have ever tasted. Thankyou x

Fantastic service and delicious cakes!

Had some brownies delivered to my venue for a 40th birthday celebration. The brownies were very dry and definitely not worth the money paid. I’ve had better pre packed brownies from a supermarket.

Ordered around 10:40 is now 00:45 still not reciever my food said it was on its way at half past 11 rang plave at 12 said it left 10 mins ago now nearly an hour later and still hasn’t turned up

Brilliant range of cakes and sweets whether it’s a special occasion or just a canny night in they’ve got it covered 🎂🍰🧁🥮❤️

Omg amazing cakes Melt in the mouth as well as stunning Highly recommend

DO NOT USE First brownies didn’t get delivered DPD messed up company we’re not helpful terrible customer service ! Second lot sent , NOT edible , thrown away dry stale and package terrible was a mess of brownies in the box , previously bought before cupcakes were fine will never use this unprofessional company again shocking!! not professional at all , and they also LIE a lot about having proof of DPD delivery

The ice-cream shakes combined with the hot doughnuts……i mean dayuum

10/10 hospitality and great food service Cakes r to die 4 ❤️

Ordered a month in advance, they sent the wrong item due to stock, claimed they called but never left a voicemail, text, email etc so I’m left a day before an event with an alternative item that is much smaller, much cheaper, not even similar to what I ordered minus the flavour! and is of no use to me. No effort was made to tell me.

When ordering “cinema nachos” you’d expect warm and made nachos not all in separate containers ?! And having to warm things up yourself when you can’t, so thanks for tortillas and dip and the stuff to make them myself 🙄

Go to the supermarket. It will be a better dessert, cheaper, and you won't be bombarded with their spam emails that you never signed up for.

Ordered a cake for my granddaughters 16th birthday. Ordered delivery for Thursday day before her birthday as wouldn’t be in on the Friday. Wasn’t delivered. Couldn’t get through on phone, left loads emails, no answer. Cake delivered 3.58 on the Friday afternoon. Came home next morning no cake. What is the point of having a delivery day and they don’t stick to it. Delivery company said they only received the cake at 02.48 on the Friday morning. The customer service manager Martin is rude, arrogant. I have tried to get a refund, as they failed to honour the contract as stated in there terms and conditions. Would advise anyone to NOT to order anything from this company . Had to go and source another cake so not to spoil her day😡

Quick and efficient with great communication by Sani. Service is always spot on 👍

Asked bakery to deliver cake after 5pm as we weren't home. They accepted our order and left the cake in front of the porch around 3pm. It sat in the sun for 2 hours. There was no one to speak to in customer service who could help and I wasn't informed. Complete waste of a cake...birthday ruined.

Awful company. Ordered daughters birthday cake, they sent the wrong cake. No phone number to call for customer service. 3 emails sent and no reply. Do not order from this company. Absolute cowboys.

Been craving a sundae and this is the best place to get them. Bit dissapointed how they changed the size of the brownies but still same price.. other than that no complaints.

Ordered cheesecakes foe my mum birthday the, arrived late then the expected time The cheesecake i spent roughly 30.00 on included postage. They ended up in the bin the taste was awful sometging not quite right with them i feel like i been cheated and not only that embarrassed as they ended up in the bin U charged me 24.00 for 6 mini cheesecakes that were off and delivery charge of 7.00 dpd delivery which was 3 hours late And they want me to remove my review for acrefund if i dont then i dont get my money back cheaters

3 emails sent, no reply. Cake arrived in terrible condition, along with the wrong additional box of chocolates. Followed the physical address from the website and lead me here, I see I'm not the only one who's had problems. Pity.

First cake did not even arrive at all, not even after the party, told second cake for another party would be half price, but then it still took 9 days to get half the price paid refunded. Should have been two cakes we got from them recently but we ended up only getting one half price cake out of two that were actually ordered.

Amazing once again. Every time I order the same quality and always on time. Brownies and Milkshakes were 10/10.

TOP TOP FOOD! Delivery on time. Use these guys all the time and they never fail!

Discount for collection was given and the milkshake tasted so good

Ordered two drinks that cost £10, neither came, rang the restaurant twice, first time I was told they would be delivered immediately, second time I was told it would be 20 minuets and they'd give me something free for the wait, they never showed up. Also the food was not great.

Prepare, you could be let down last minute and IGNORE the comment from the owner below. This is NOT a fake review - I ordered but was let down. Order 51577 Ordered a cake online, it was showing in stock, a few days later, on the afternoon of the eve of the birthday got a call saying it wasn't in stock and did I want something else. If you take an online order, process the payment, change the delivery date then at least make sure it's in stock! I wouldn't trust their website at all now. I think you need to get your process tidied up to avoid massive disappointment no matter how decent your cakes may be.

Waffles cold and hard but ate them and they satisfied the need for a sweet treat, nothing special so very disappointed. The sweet mix-ups were a disgrace. £2 each for sweets that looked old and the boiled sweets looked already sucked most of the sweets went in the bin and bought 2 bags of these! I appreciate it was a busy night with the Great North run taking place but you shouldn't take orders if you can't keep up with them. Treats like this are a one off for us so it was very disappointing and frustrating that it wasn't nice and the sweets went in the bin! Would be reluctant to use again.

Just Waited over 2hours for my delivery what a rubbish service

An hour and 40 minutes for delivery is canny mad! I was almost ready for bed by the time it arrived 😅 It's not insanely priced but I don't think it's worth it. If I wasn't stuck inside self-isolating, it would be quicker and cheaper and just as good to pop to the supermarket. Had a biscoff brownie but it was an Oreo brownie with a biscoff biscuit on top... Weird AF! Probably won't order with them again. There's better places that deliver desserts in the area.

Cant fault. Everything from staff to product is always on point.

My milkshake had bits of crunchie wrapper in it, put me off so I stopped drinking halfway.

Just got a big delivery of goodies from Desserts Delivered straight to my door for Joshy Boys' birthday and i must say that we all enjoyed every last bit of it. Some great treats in there, especially enjoyed the nachos with cheesey sauce. Unfortunately Josh wasnt here when it was delivered but im sure he wouldve enjoyed it much the same. A big thanks to all at Desserts Delivered 👍👍x

Ordered here a few times, tasty and good customer service. Cheers!

Lush cake. Delivered on time stated fresh for days. Great flavour.

I ordered on the first to be delivered to Perth, Scotland today (3rd) for my 10 year olds birthday,with absolutely no issues at all, well packaged and with no damage. Cake was lovely and although it may look a bit on the small side, looks can be deceiving. Will serve 10-12 no problem. My eldest has already picked his cake for his birthday they enjoyed it that much.

Absolutely awful. Delivery had taken an hour and 30 minutes to deliver for then to be given plain donuts when we had ordered toppings and melted ice cream. Absolutely would avoid at all costs, a company that doesn't care about good service or food. Response to the owner: it was ordered by my girlfriend so my name isn't on there but trust me the food was absolutely shocking

Very poor service from start to finish, I ordered a cake that was meant to serve up to 10 people, they sent a cake that was the size of a side plate. They tried charging me nearly £40 for a cake that was the same size as a cake from my local supermarket which only cost £9. Extremely sarcastic response from their customer services which seems to be a common theme by this seller. Escalated the claim via PayPal and was awarded a full refund. It’s a real shame that business like this try to con you out of your money and rip you off, standby for the sarcastic response to this review as they will have to have the last word!!!

Very disappointed. Ordered a cake on Tuesday (before 2) to be delivered for Thursday as it was for a birthday on Friday. I did this as it stated on the website that it sometimes is a day late. Paid just under £9 for the named day delivery and the cake was delivered 2 days late with zero communication about the status of the order. Only to be told that I should have read the terms and conditions properly! Once the cake was delivered they delivered someone else's cake with our order so someone else is going to be dissatisfied. The cake itself was delicious and amazing 😋 highly recommend for the taste! 🥰