Derby Mickleover Hotel in South Derbyshire

We had our Singing Waiter surprise everyone last Saturday night, what a wonderful welcome we had from the Team at the Derby Mickledover Hotel, In particular we were looked after by the Events Team including Zoe and Hannah so well in plotting and planning this surprise for everyone. What a lovely hotel, super staff and function room and not to mention the lovely food we were given. Thank you so much and we hope to be back soon for another surprise. Kind regards Paula and the Singing Waiters in the UK Team

I went to try the Pool. It was ace but a little small

Went here to do a few swimming lessons!

Stayed for 2 nights to see in the New Year. Everything was first class from start to finish. Great service, fantastic Gala Dinner and all staff worked so hard to make our stay so enjoyable. The very best New Years Eve hotel stay we have ever had. Thank you.

Came here to use the pool with a child, the pool was freezing. The hot tub was broken the (the uncovered plug nearly ripped my foot off) The entire spa stank of drains, the changing room was disgusting. The towel they provided was stained. I complained and asked for a refund and was given it without question so that's the only positive.

Great hotel in a perfect location - we stayed a week in July and enjoyed it. Staff were great and really helpful, rooms spacious, bed really comfortable. Five minute walk into Mickleover with some nice bars and food. Just needs a lick of paint in places but other than that it was great. We would stay again and no doubt will.

Nice rooms lovely pool just a shame kids without parents messed around and spoilt the atmosphere

Room for improvement. Very nice staff

I recommend. My fiancée and I were there for a May holiday and we will definitely come back. Perfect location The parking lot is also great The rooms are clean and well-kept The swimming pool is clean and well-kept We recommend

Went to the hotel for a conference and registered by vehicle registration number with reception, within 14 days I got a parking ticket. I know the correct registration number was entered, it's only 4 letters/numbers and I also own a car leasing business, so I know how important it is to sort this. When I spoke to receoption, they said that they get this issue all the time. If this is the case, is it not worth the management of the hotel raising this with the parking firm they use? Really disappointed and will avoid where I can as this is not the first tie it has happened over the last 4-6 weeks.

The food is just something what you can't really call it food. The salad was awful, no taste, poor and unmade chicken, even I just couldn't take a picture because of the way that looked. The room is basic and the wind is coming in between the balcony doors...freezing!!! The air conditioning is loud and you need to turn it on at night and you can't sleep because of the noise. The pool needs some renovation. Things ok: breakfast and the room was clean.

GYM/POOL REVIEW. I didn’t stay at the hotel, I was visiting family nearby so booked a pass for the gym and pool via a 3rd party website. I wasn’t expecting much. Friendly staff who offered towels and padlocks for the lockers. The gym itself is split into two small rooms, one mostly for cardio and the other mostly freeweights. Standard hotel gym with modern equipment with touch screen entertainment. The low review comes from the locker rooms and pool. The men’s locker room floor was a cocktail of various types of hair, one of the toilet cubicles had at least a weeks worth of dirt on the floor. Out of the 3 showers available, only two had locking doors. Hot water and good quality water pressure. No where to hang a towel or put your wash bag. The pool is a 90s marvel. Had to have a shower at the top of some stairs and then proceed down to reach the pool. This seemed like a health and safety hazard. The pool was small but sufficient for the size of the hotel. Again the floor around the pool wasn’t particularly clean and the bottom of the pool felt gritty. The jacuzzi was busy and clearly the top attraction. Steam room and sauna were both nice, but was cautious about where I was placing my feet, fearing the inevitable dirt. I would not return purely down to the cleanliness of the pool and locker room and I’ve been looking forward to going home to scrub my feet.

Great place for a break away, clean friendly service.

Needs Improving, Served cold and reheated food , the mattress was just two singles put together but the Mickleover get away with calling it a "King size bed" and the staff are very rude to College students when we stay for the week, especially the waiters who serve the food at 5.30pm. However the morning breakfast team are very pleasant to be around. The hotel is in a serious need of refurbing to comply with modern standards and to have any hope with competing with strong competitors like the Leonardo hotels and Holiday Inn. I would definitely not recommend staying here and much rather pay a little bit extra to stay at the Leonardo as you are guaranteed to have a great experience at there hotels.

Straight away from checking in the staff where instantly rude and for the rest of my stay they persisted to be rude yet when over hearing their conversations with other people staying within the hotel they where very pleasant and greeting towards them on my first night I had the meat feast pizza which was not advertised as spicy yet as you can guess, it was ! The next day I had the “gourmet burger” which when opened looked absolutely revolting the bun came covered in grease and as expected the chips where cold for my final night I had the fish and chips which looked a lot more appetising, chips again where cold and the fish had absolutely no taste for the price of which they where selling these meals it was absolutely not up to the expected standards one of the people I was eating with ordered the chicken schnitzel which when first cut open obviously was pink (he is now ill). Every morning the breakfast was awful very watery beans the bacon was covered in fat and the sausages where always undercooked after eating half a sausage i wasn’t especially to enticed to indulge in any more to follow on with the staffs rude attitude when we was in the hot tub after around 10 minutes a member of staff came over to us and told us to not stay in too long as we may “pass out” even though the day before there where people sat in the hot tub for at least 2 hours ??? Overall when first arriving at the hotel I was very impressed with the quality of the place but shortly after meeting some of the staff I began to hate the place every single member of staff in the hotel was rude, as well on the last night we encountered two people waiting to check in standing in-front of an empty reception with no staff to be found, I walked past a member of staff from the gym facilities and told him about the customers waiting and told me it wasn’t his problem. they are paid to be nice and serve the paying customers of the hotel so why didn’t they ??