Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Nº 264 in 423 in Sedgemoor
Nº 8 of 13 Pizza & Pasta in Sedgemoor
Opinions
Really disappointed. Placed an order and been waiting all evening for delivery on the website just said order was placed and no further updates. Receptionist at hotel said somebody had been but nothing on tracking information showed this was case. Tried to phone numerous times but no answer so have been left with hungry children!
523marthan . 2024-08-23
MORE AT TripAdvisor
The ONLY thing that was DELUXE was the delivery lady! Very friendly, polite, helpful, called when at the door, and smiled, thanking us for ordering! OUTSTANDING DELIVERY PERSON! Oh...and delivery time.... 20min instead of 45 but AT WHAT COST?.... 1) Seriously undercooked pizza !! 2) NONE OF THE CHOSEN OPTIONS OR EXTRAS ADDED (BUT OBVIOUSLY CHARGED FOR THEM!) 3) chewy cheese and totally salt free pizza (none of the ingredients sauce or dough had any salt or flavour) PLAIN/BLUNT FLAVOUR, HORRIBLE DOUGH AND UNDERCOOKED PIZZA! Rethink your name and your business model. I BET 90% of their reviews are fake... cannot believe my eyes what I read about them and wake up to the shocking delivery !!
S.S. . 2022-03-22
MORE AT TripAdvisor
Whole experience 10/10. The guy who took our order was very polite, delivery was within the time frame given, food was hot and really tasty! Defo worth a try! 😊
Shan . 2021-06-05
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My partner and I often have a deluxe pizza when we choose to have a pizza takeaway . They have always been fabulous and tasty and we much prefer them to dominoes. Unfortunately, we had 1 not so good experienc, so we rang up to tell them about the issue, they asked if we wanted another delivered but it was getting late so they promise to deliver a free pizza the next time we were to order so to rectify the issue. 2 weeks later we place the order it's delivered very quickly, still hot and the pizza is delicious!!!! Thank you deluxe pizza! We chose the meat feast with pineapple and olives and my partner had prawns on his half!
Cascabel . 2019-11-20
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I’ve ordered from here about 4 times and every single time the food has been amazing! The kebabs are the best in Somerset, the burgers are two die for and the chicken is the best chicken burger I have eaten, the portions are massive, everyone I have spoken too on the phone and the ones that deliver are always so friendly. If you are looking for a decent takeaway than you won’t be disappointed with deluxe pizza!
hannahs120494 . 2019-03-16
MORE AT TripAdvisor
Gorgeous food. Hot when it arrives and super fast dilivery. Great price. Totally recommended. Purchased on just eat, hope others read this proper lovely food
Kate010114 . 2018-09-18
MORE AT TripAdvisor
Can't thank the staff enough after providing a member of public with a water and some chips after they had passed out on the street. Food in here is always brilliant! get the cheesy chip wrap!
Steven H . 2018-06-08
MORE AT TripAdvisor
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13 Opinions
0 out of 5 burnt pizza took nearly an hour to arrive the 1 out of 3 not burnt taste like salt rang to complain foreign staff laughing down the phone I’ve deleted the app never again and we are local customers
43 Opinions
Made a mistake with the order so requested the order be changed, the food had not even started to be prepared but told by the (very miserable) server Amy that it’s too late the order has gone through, asked to speak to the manger (Ashleigh) to be told ‘it’s your fault for not reading the menu properly’ and the order can’t be changed, zero customer service skills for a so called manger and the worst customer service I have ever experienced, clearly not trained to deal with and appease any sort of complaint from a paying customer, the manager Ashleigh even felt the need to call security which is beyond belief when simply trying to cancel an order and reorder (despite the appalling customer service), basically ruined a weekend family break at Haven Burnham on Sea!
90 Opinions
Since Alex left the food is awful. This was my delivery on Sunday night 04/02/24.
9 Opinions
This restaurant is under new management and after happily visiting regularly for a couple of years I can honestly say it is awful now! Please bring back the former manager/chef!! The food is either served raw (poached egg on toast) cold, completely over cooked and tastes like everything is cooked in vinegar. As a party of 10 our food was brought out over a 45 minute period which would have been acceptable during busy periods but we were the only customers in at the time. Unfortunately if I could have given a zero score I would have done.. we attempted to give them a last chance today but after yet another diabolical meal we will not be returning. There are far nicer restaurants in the town.