Daluciano in South Lanarkshire

I have never experienced such lovely customer service in my life as i did from the management of this restaurant today. I'm overwhelmed. There was a slight mix up and when i advised the staff they went above and beyond to not only rectify the issue but showed such empathy and kindness. The food is fantastic however in addition to this after speaking to such a lovely gentleman i would love to recommend the staff. This man was an absolutely amazing good soul. Not just the food. The food was amazing but the actual customer service was top class. I will be ordering in future from this restuarant and thank you for resolving such a small mix up. Amanda Mc x

Service was fantastic place is well stocked and clean.

Excellent food. Reasonable prices. Clearly staffing issues. Not particularly busy for Friday evening. 30 minute wait for a small plate of minestrone. 45 minute wait for main courses for three diners

I have been ordering fish suppers via the Adios App for quite some time now, they were recommended to me by a friend and in turn I have recommended to another couple of friends. During this time, we were receiving cold fish suppers, but I spoke to the owner who was very nice, and we haven't had another one since. However, the delivery times were getting worse, sometimes waiting up to an hour and a half and this can be during the week. Three months ago, our order was over an hour and a half, I spoke the a man who was in charge, he actually said to me, if you want it quicker get in your car and pick it up yourself, charming character!! I don't drive and I am a carer for my Mum. After this, I havent used Adios for two months. My Mum is palliative care so tonight she felt she could eat a fish supper from Adios. Long and short it was nearly an hour we had to wait, but when I called to speak to someone in charge, unfortunately it was the same man again, just as arrogant as before, I told him the circumstances, he didn't care, I didn't want Mum to eat too late. Eventually it was delivered, but I've had enough, my friends have also been complaining, and decided not to use them again, I am now the same. I hope the owner sees this review, that manager needs to be spoken too, and they need to take on another driver, we pay the higher prices for good food and delivery, well provide us with better service. I hear there is a very good chip shop on the Village Main Street!

As per usual the staff were lovely and the Chicken and Rice soup my daughter had for the 1st time today was superb, my daughter compared it to Gran's soup, she's never done that before. High praise indeed. Always friendly and the food is delicious. Definitely worth a visit if you are in Burnside.