Da Vito in Bournemouth

Visitó Ballagio durante el período de tiempo de The Twixmas. Incluso a las 6 pm estaba ocupado con un gran ambiente. El personal fue amable durante toda nuestra comida. Revisando si todo estaba bien. La comida estaba bien para los platos principales de pizza y pasta. Los entrantes (particularmente los calamares) no eran tan buenos. Me sentí como productos congelados y no cocinado bien. Lo volvería a visitar.

Tasty ice cream and excellent size scoop 😋😋😋

Good food, good atmosphere, and fabulous staff. What a find ! We cannot fault this lovely restaurant the food really is exceptional, I doubt that you would get better in Italy ! Our waiter and waitress were smiley friendly and nothing was too much trouble . We loved it so much we went back the next day to eat here . We highly recommend it, you won’t be disappointed. Great value as well!! Pauline and Alison

Phoned up for collection at 21:10 (they close at 22:00), so I didn't need to sit in, I just needed to collect my food and go. Alas they informed me that the kitchen was closed already. It would of only taken them 10 minutes to do our order. They need to specify on their info that they don't accept orders after a certain time. I could understand if I was phoning them after 21:30 as they obviously need time to clean things down before they leave.

We've been coming to Da Mario's for years now, always enjoyed it and been using Uber Eats to order to home for a few months now, and again, never a problem. Until our order on 27th November where my partner ordered a Vegetarian for myself and a Ciao for herself (which she always gets) - the description on both Uber and their website advises "chicken, mushroom and sweetcorn" ... nothing else. My partner is allergic to onions, and has had this pizza many times with no problem. However on this occasion after ordering and being notified our Pizza would be with us in 45minutes. We didn't receive it for just under 2 hours and when we finally did, my partners pizza was covered in onions. We called Da Mario's who advised us that we would need to speak to Uber eats who are "24/7" as the order was placed through them, even though it was Da Mario's who' messed the order up, and acknowledged that they made this mistake over the phone. We were unable to get through to Uber eats customer service for several days and they've eventually responded to a complaint raised by email to advise they won't be giving a refund. So to highlight this, we've paid nearly £30 for a couple of cold pizzas that had gone nearly soggy due to how long they took to get to us, one of which was made completely wrong by the restaurant and my partner couldn't eat and we're out of pocket.... Not happy. I'd like to think the restaurant would acknowledge this and offer some form of compensation, even it was to come in for a free pizza, but I'm never confident with places taking ownership these days of situations like this. Shame after being regular customers for nearly 5 years.