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4.5

Based on 1.394 opinions finded in 3 websites

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Nº 305 in 792 in Bournemouth

Nº 26 of 48 Italian in Bournemouth

CUSTOMERS TALK ABOUT DISHES WITH..chickenpastacookedspaghettioldcoffeecheesesteakrisottobeautifulcarbonaragarlictiramisufilletpizzamozzarella

comment_iconOpinions

Good food, good atmosphere, and fabulous staff. What a find ! We cannot fault this lovely restaurant the food really is exceptional, I doubt that you would get better in Italy ! Our waiter and waitress were smiley friendly and nothing was too much trouble . We loved it so much we went back the next day to eat here . We highly recommend it, you won’t be disappointed. Great value as well!! Pauline and Alison

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Pauline . 2024-05-10

MORE AT TripAdvisor

Went for my daughters birthday and she said the lasagne was the best she'd ever had. Lovely staff and atmosphere. Also cheesy garlic bread to die for.

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amanda shellard . 2024-04-07

MORE AT Google

Been there with family for a meal pizzas delicious, amazing pasta, desserts delicious. Staff freindly and professional cooking. Strongly recommend

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Michal Czeszel . 2024-04-05

MORE AT Google

A lovely, authentic Italian restaurant. We had such a lovely meal. The food was excellent and so was the service. Will definitely be returning in the future 😀

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Natalie Hill . 2024-01-19

MORE AT Google

The food was good, but the menu was kind of limited. The staff were friendly and attentive. The atmosphere was a little flat, but that might have been just the night we were there. The restaurant was full but filled with couples when we visited that made for a subdued atmosphere. All in all, I liked it and would eat here again.

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King for a day . 2023-12-24

MORE AT Google

Best Italian in Bournemouth. The food is so freshly cooked and delicious. Service is excellent with the very best staff. This restaurant has been over 40 years in Bournemouth and is as good as ever.

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LDCbournemouth . 2023-12-22

MORE AT TripAdvisor

I had the pleasure of eating here, and I wasn’t disappointed. What a very nice independent restaurant, the food was fantastic and great service to go with it. I would highly recommend and be visiting again when I am next in the area.

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Matt Holmes . 2023-12-12

MORE AT Google

Literally the blandest pasta dish and looked nothing like the picture on deliveroo. I had barely any sauce on my pasta. Would not recommend.

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Lauren Ramz . 2023-11-14

MORE AT Google

This was probably one of the worst experiences I've ever seen or been a part of. We booked for our friends stag night we chose this as place as the stag and his dad and his brother are from Italy. We got there, and at first, it was OK. All smiles and laughter granted the stag was a little intoxicated, but it was enjoyment, not volatile. The table ordered a round of beers on tap, and well, it all went downhill from there. They tasted like vinegar, not beer. And it wasn't just us it was other tables as well. So we complained, and they stated we still had to pay for the beers even though not one of us was able to finish a pint due to the taste. Eventually, they granted that if we could at least pay for half of the round, and then we can order the bottled version. We were happy with that understanding that they needed to cover their over heads. Then meals started coming came out and they were nice only one complaint but it was very, very minor so we didn't think it was worth bothering them with this. Well, as everyone was in a cheery mood, we thought we would prank the waiter and say he wasn't worth a tip even though we had put money together to give him cash at the end. So, as we all started paying our share or the bill. The waiter started getting hostle towards the stag, and his dad and another older member of the group. For no reason other than him not thinking he was getting a tip started slating the stag, hoping that his marriage would end miserably. He was extremely nasty and vile for no reason other than a little bit of silly string on the floor that he was so unhappy about. Saying it was a large mess and that he would have to clean it up and not get his service tip. Then, I turned to one of the older guys stating, "What are you going to do? You old man, you ypu can't do anything, so get out of our restaurant. Not knowing this guy is an EX Door supervisor 🙄 then when another member was happy to give the waiter his card, the waiter scanned it and then threw the card across the room. Luckily the shop owner next door and my self and a few others from the party managed to separate everyone and avoid it from exploding also not nowing that one of the cards what was thrown across the restaurant was of a police officer and never apologised to any of us. The worst thing about this whole situation was if only they had waited until the last payment was paid and they would love to be tip very, very generously bit he was too hot headed to even wait. It was such a shame, too, as we had laughs with the female waitress and one of the other tables who agreed that the waiter was out of order.

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VISIONZGAMING Family . 2023-10-05

MORE AT Google

Fabulous restaurant, authentic Italian dishes, delicious 😋

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kaci rad . 2023-10-02

MORE AT Google

Excellent service, lovely food. Staff were great. Felt really safe in the current climate. The restaurant are taking every precaution. They can. The food was excellent again, recommend to all

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Ramon Fox . 2023-09-30

MORE AT Google

Delightful, unassuming, independent restaurant. I had the spaghetti carbonara, which was done just right. My sister had the fish, which she very much enjoyed. Bruschetta starter, mains, dessert and a decent bottle of wine came in at under £40 a head. Service was friendly without being overfamiliar and efficient without being rushed. Highly recommended.

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Hugh Annand . 2023-09-25

MORE AT Google

Fantastic food at a reasonable price 😀

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Sarah Rafferty . 2023-09-20

MORE AT Google

Authentic Italisn food with great flavours. Service was excellent and would recomend giving this place a try.

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Dave Riach . 2023-09-09

MORE AT TripAdvisor

Last minute decided to pop in, very welcoming, great service, lovely food, highly recommend this place for a meal.....

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Martin . 2023-09-08

MORE AT TripAdvisor

Nice food pizzas are all sour doe. Nice selection off ciders. Great food bit on the expensive side.

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gary holyland . 2023-09-06

MORE AT Google

Service really slow. 30 mins to get a drink on arrival and then only after chased up. Room temp white wine! Very poor quality house wine. Pizzas ok. Food and drink struggles to match prezzo - which is no high bar!! Seems to rely on tourists.

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olliebournemouth . 2023-08-27

MORE AT TripAdvisor

We recently attended here, the staff were lovely and accommodating. The restaurant is small but atmospheric. The penne Motradini is just fantastic! Portions could be slightly bigger but the taste was out of this world!

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T Lou . 2023-08-25

MORE AT Google

We came as a largish family group with children and someone who needs gluten free food. We were easily accommodated. The food was straightforward good Italian food, we all enjoyed our food and it was reasonably priced. A really nice place to go if you are in the area.

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Sarah4547 . 2023-08-24

MORE AT TripAdvisor

Von aussen eher unscheinwürdig aber drinnen sehr gemütlich und die Bedienung war top! Sehr freundlich und nett.

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Petra Stark . 2023-08-08

MORE AT Google

Autentisk italiensk i Bournemouth. Lille og nærværende sted med skøn mad og betjening.

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Rikke Deleuran Lindequist . 2023-08-04

MORE AT Google

Delicious authentic Italian food, attentive staff with great decor. Definately recommend!

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Azzi Zaroug . 2023-07-13

MORE AT Google

This is a great restaurant for a meal with friends and family. Food and service were great and a place to return 😊

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George Costa . 2023-07-09

MORE AT Google

Please be more careful with delivery service.

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Oana Petronia Capmare . 2023-07-08

MORE AT Google

We were only in Bournemouth for one night and we chose this restaurant as it was very close to the Premier Inn and could walk there. It felt like a genuine Italian restaurant in every way, the decor is relaxed and the food and service were excellent. We got there early and within half an hour it was pretty full up.

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Annie P . 2023-07-05

MORE AT TripAdvisor

We had the pleasure of eating here and what a great choice it was! The staff were very welcoming and friendly and had us seated promptly. The chef was happy to accommodate our request to mix different types of pasta with sauces and the chicken Milanese was delicious. The food was delicious and although they had run out of lasagne dishes this did not ruin our experience. They compensate for the lack of a child's menu by offering a half portion (half price) which was a generous size. We enjoyed a bottle of rose and the relaxed intimate ambience was the perfect way to spend an evening. I would happily recommend La Piccola Italia if you're looking for good traditional Italian food.

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Antonino Damaro . 2023-05-31

MORE AT Google

A really good Italian restaurant. Great friendly service and excellent Italian food. All at a very competitive price. If you want good food, good service and a great friendly atmosphere head to La Picolla Italia. Its our go to place in Bournemouth.

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LDCbournemouth . 2023-05-26

MORE AT TripAdvisor

Dined in this evening with no plans and these guys made my evening fabulous. Ordered a pizza and a starter, tasted sooo freshhh and yummmm. Will dine in often as I live a street away. Undoubtedly The Best in Bournemouth!

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Goutham Balasubramanian . 2023-05-11

MORE AT Google

Exquisite and exceptional food.

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Saviour Adoboe . 2023-04-26

MORE AT Google

Though they were busy, they accommodated us, we were in for a quick dinner before a show at the Old Fire Station. Pizza and risotto were delicious.

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Rinaldo Besate . 2023-03-26

MORE AT Google

Wonderful food and great service! Loved La Piccola!

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Al Cory . 2023-03-08

MORE AT Google

Lovely little local Italian restaurant - as it states on the board outside oldest in Bournemouth apparently! And boy does it show, we only had pizzas but they were outstanding. Super authentic and the tomato sauce base was really good. I had the seafood pizza and the seafood tasted really fresh. There wasn’t any beer on tap so only bottles which isn’t too much of a problem. Really friendly staff. Went at 6pm and it was quite quiet but I preferred it like this!

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Morgan Webb . 2023-02-26

MORE AT Google

I really wanted to love this place as a local authentic Italian, but left bitterly disappointed. The waitress was a uni student and really didn't have the confidence to look after us, and clearly didn't know the menu. The table next to us were about to leave and talking openly about their bad meal, which is never an encouraging start to yours. We had calamari, pizza, chicken Milanese with a Ragu spaghetti it comes with. Neither calamari nor the Milanese were cooked fresh. Both so clearly bought in frozen and terrible to eat. Milanese coating came off easily and wet meat inside. The Ragu was greasy and not a traditional Ragu. The pizza was ok, but for £70 for 1 starter and 2 mains+ £20 wine was not good at all. I was pretty gutted as it's been there ages and looks like a traditional nice place to go from outside. Nope. Guys, please start cooking your own food fresh. You can tell the love isn't there, which is such a shame. It could be great.

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Alistair Williams . 2023-02-21

MORE AT Google

Very good food, nice atmosphere and great service.

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Carlos Werner . 2023-01-29

MORE AT Google

We were dining early and the place was empty, so atmosphere wasn't up to much, food and service were both good, definitely recommend this restaurant.

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Simon Speak . 2023-01-15

MORE AT Google

A wonderfully authentic Italian dining experience . The service was great , the music was perfect . An excellent range of cocktails . Best breaded mushrooms I’ve ever had . Loved the food . Looking forward to visiting again soon. Perfect for a romantic meal or with friends or alone.

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Nicola Yorke . 2023-01-08

MORE AT Google

Great Italian restaurant food fantastic

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Sally-Anne Dobbie . 2022-12-11

MORE AT Google

Food and service absolutely exquisite. Lovely little independent Italian. I've been to a lot of Italians and this is the best one so far

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Raven Lyness . 2022-12-10

MORE AT Google

Great Atmosphere and good food. A really good authentic Italian restaurant

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Chris Love . 2022-09-10

MORE AT Google

Ordered chicken milanese and surprised to get a side of spaghetti bolognese instead of expected spaghetti in tomato sauce. Combination tasted awful. Chicken escalope was average. Waiter didn't comment on the pasta element left on my plate. Will not return.

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Gazingouttosea . 2022-09-10

MORE AT TripAdvisor

We dined at La Piccola Italia for the first time last night and had a fabulous time. The staff are really helpful, friendly and happy and the food is very tasty. Highly recommend for a relaxed evening and a welcome change from the chain restaurants.

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Elaine . 2022-09-04

MORE AT Google

Such a disappointment. Carbonara with bacon instead of pancetta (even if the menu says pancetta) & cream. Aperol spritz was super watery. Pizza was ok. The restaurant looks good and the atmosphere is nice but the food is very disappointing and not Italian.

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Alessandra . 2022-08-28

MORE AT Google

Booked last minute for my birthday with the online form. Excellent service with friendly, smiling staff. Love the fact they don't rush you. Food is beautiful, well presented and taste delicious. Already been here a few times but will definitely will be back again and recommend. Thank you

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flo stones . 2022-08-27

MORE AT Google

Really great meal . Fantastic minestrone soup however should be served with grissini sticks and not dried ciabatta . The pizza 🍕 was amazing though for a Tonno pizza with tuna and red onion and to die for . Friendly staff and left after a shot of limoncello. Pleasantly surprised 😯 Will definitely be going back 🤩🤩

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David Ross . 2022-08-23

MORE AT Google

Sfeer goed, eten gemiddeld, heb wel eens beter Italiaans gegeten. Ze rekenen extra voor de bediening aan tafel wat bij mij een beetje vreemd over kwam omdat het een restaurant is. Hoezo wordt je dan niet standaard bedient aan tafel.

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Michiel Hagenaar . 2022-08-16

MORE AT Google

First time order, couldn't be happier. Ordered a 4 cheese pizza and the tiramisu. Expect a thin crust, rather than the usual sourdough for your pizza in England. Personally my favourite. Surprisingly from me though, the 5 start review comes from the "classic tiramisu, following an old family recipe". I was making a joke as to how this was gonna be an industrial piece of chemical dessert and it would be disappointing. I could have not been more wrong. It was "simple", exactly as it should be, yet amazing. I could keep going on just about those 2 dishes, but the best I can say is I'll try more items from that restaurant. My expectations are very high now though. Thank you guys, you definitely made my day.

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Paul Alexis Bégain . 2022-08-16

MORE AT Google

It looks nice and traditional inside which makes an exception to most of the Bournemouth high street. So we chose it for a slightly more upmarket dining experience. Was nice in that regard. Menu was relatively simple, which is no bad thing. Our meals were good without being sensational. Price was fairly reasonable too. A nice evening out even if nothing incredible.

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Crazy_Jim_83 . 2022-08-15

MORE AT TripAdvisor

Really a very nice restaurant, excellent food, excellent service.

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Abdullah Alkhowaiter . 2022-08-12

MORE AT Google

Food was Good, especially the Pizza but the service was Very disappointed. We arrive 7:20 pm 40 minutes later someone came to ask about drinks so we ordered drinks and food, another 15 minutes later our drinks came in, starters were served 10 minutes after the drink and by 9 pm we got our main dinner, no one came to ask if we wanted another drink or anything, it’s was just like they didn’t care about the customers because we wasn’t the only one who had the bad experience, other tables were worse ( 2 tables ) who were there before we arrived were served after our dinner. It’s a shame because the Food was really nice. Unfortunately we will not come back there again

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Vacationer575564 . 2022-08-10

MORE AT TripAdvisor

Food was very very nice. But the service was terrible. Took 30mins before we could even order drinks. Took a further 30mins for drinks and a further 30mins for starters. Then mains didn't arrive until an hour after starters. Many others were also complaining and some even got up and left.

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Shannon Weate . 2022-08-09

MORE AT Google

Nice and authentic Italian restaurant. Very friendly service and good food.

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Klaus Kreutzer . 2022-07-15

MORE AT Google

Lovely atmosphere, nice stuff, not the best Italian food, unfortunately. Long waiting time even though it wasn't busy. Maybe fresh pasta would be better choice.

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Romana Adamcová . 2022-07-07

MORE AT Google

Very authentic experience!! Great service, great atmosphere and excellent pizzas!! Definitely recommended when visiting Bournemouth!!

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Sebastiaan Van Dyck . 2022-06-23

MORE AT Google

We discovered this lovely restaurant thanks to the Gourmet Society app: as tourists in Bournemouth we were overwhelmed with the choices so needed something to help make our decision. We then cross-referenced to TripAdvisor and were confident with the choice. We both settled on the seafood spaghetti - being a "seaside resort", we definitely wanted seafood! It was delicious: mussels, clams, and prawns. To finish, just an Italian digestivo (limoncello) served chilled. We thoroughly enjoyed ourselves and had our holiday not been so short, we would have returned to try some of the other dishes. (Date visited Thu May 26)

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Blackie_X . 2022-06-16

MORE AT TripAdvisor

Called in when walking past to see if the had a table for later, fortunately they could fit me in. Really good selection on the menu, and very good value. All the staff were lovely, but worth booking, it was very busy, I was just lucky to get in.

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Triskellion . 2022-06-16

MORE AT TripAdvisor

I absolutely loved my visit to this beautiful restaurant! Everyone was so friendly in there, the food was gorgeous and reasonably priced. I would 100% recommend this place if you are considering it.

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Caitlin Twomey . 2022-06-10

MORE AT Google

Had a bowl of strained penne pasta with a few tiny pieces of beef. A bowl of soup which looked like a mug of cuppa soup. Side salad looked like it was straight out of a supermarket bag. £74…! Won’t be returning folks.

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doug durnford . 2022-06-05

MORE AT Google

Really enjoyed our night here recently, family of five on holiday, authentic Italian food great quality and good service,best food of our holiday, great value for money.

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Peter Borrowdale . 2022-06-04

MORE AT Google

Lovely atmosphere. Food was really good. And pizza was great. Just don't put lemon in the kahula and coke next time, coffee and lemon are not a good combo.

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Daniel Coad . 2022-05-29

MORE AT Google

Nice place and lovely atmosphere staff were very friendly. Food was good.

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gareth claw . 2022-05-25

MORE AT Google

Excellent service staff really good, food was really good

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Stephen Monger . 2022-05-14

MORE AT Google

Lovely family run restaurant. Food was really good and loved my cocktail. Staff really welcoming and friendly too.

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Jessica . 2022-05-01

MORE AT Google

Wasn't particulsrly impressed with the service and the food was tasteless. Calamari in spaghetti tasted as if boiled and thrown in. Don't expect to visit ever again loved it years ago

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Natasha Silva . 2022-04-30

MORE AT Google

Omg the food, stopped here before work and it was beautiful, been here twice now and I’m new to the area. London will be seeing this place again!! Thank you for your incredible food and service!

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Jada Bell . 2022-04-29

MORE AT Google

Great restaurant with amazing tasty food and friendly service. Family friendly with half portions available on full menu. Thoroughly recommended.

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Simon Knight . 2022-04-23

MORE AT Google

Simply one of the best Italian Restaurants I have eaten at, superb place.

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Alan Remnant . 2022-04-06

MORE AT Google

Wonderful staff, delicious food and cocktails.

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Mary Heath . 2022-04-02

MORE AT Google

Tasty food and cocktails and good service

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Guy Batten . 2022-03-06

MORE AT Google

The food was great and the staff are very friendly and welcoming. My only criticism is there could be a few more vegetarian options but food was still authentic and overall was a lovely experience.

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ConalWright . 2022-02-14

MORE AT Google

Lovely food and friendly staff. Would recommend and would return if we are back in Bournemouth!

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Faith O'Donoghue . 2022-02-04

MORE AT Google

The food is very nice and the prices are lower compared to other restaurants. Very friendly staff and good service

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BethMorganx . 2022-01-27

MORE AT TripAdvisor

One of the best spaghetti carbonara and Arrabiata we have had, staff were excellent

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Charles Elwell . 2022-01-25

MORE AT Google

Good , attentive service but the food was average. I felt totally ripped off at the price of the meal !. Nearly £80 for 2 people for 2 courses and a couple of drinks . The food definitely Doesn't warrant the price .

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C3376FTphilipw . 2022-01-16

MORE AT TripAdvisor

VERY expensive expected something a little more up market. However staff very pleasant and helpful. Food only just acceptable for extortionate price.

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debra perkes . 2022-01-16

MORE AT Google

Authentic and tasty Italian food which was served very quickly with nice staff. Potentially our favourite Italian in the area and will more than likely be returning.

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tom20197 . 2022-01-03

MORE AT TripAdvisor

The pizzas were delicious and the service was excellent. The waiters were very friendly and welcoming. The restaurant had such a nice Italian feel to it - you could have been in Italy!

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GBLM2014 . 2021-12-18

MORE AT TripAdvisor

Amazing experience with them. Wonderful service, nice food and rustic restaurant. 5 stars

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Filippo Doria . 2021-12-17

MORE AT Google

Lovely, cosy little restaurant in the heart of Bournemouth, with good service and good food. You cant really ask any more from a restaurant can you!

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Clare G . 2021-12-06

MORE AT TripAdvisor

Excellent service excellent wine excellent mussles excellent pasta. Excellent

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Nick Egan . 2021-12-03

MORE AT Google

I visited on the 25th with my partner for a date night meal. Free bread basket on the house was a great way to start the evening, although we were holding out for the food so didn't eat much of it! Mozzarella garlic bread for...

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aimeereviews . 2021-11-28

MORE AT TripAdvisor

Excellent Service starter was garlic bread taste more like a cream cracker. Expensive for what you get been to far better Italian restaurant's and cheaper.

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Mark B . 2021-11-26

MORE AT TripAdvisor

Lovely little Italian, with an authentic atmosphere. Food was great and service was attentive. Would highly recommend.

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Sarah Copplestone . 2021-11-22

MORE AT Google

Refreshingly quiet atmosphere, able to hold a conversation gently, no need to raise your voice to be heard. The olives were incredible. The carbonara was delicious, creamy, fair quantity of meat in it. The Montepulciano red wine was astounding. Staff were fast, friendly, and attentive, as well as passionate about Italy. The loos left a little to be desired, as it's currently only one shared by male and female, but that isn't enough to knock the overall down from 5 star.

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Simon . 2021-11-06

MORE AT Google

Had a nice experience here my own. I ordered a pizza which was amazing, nice thin and crispy with good quality toppings. Service was very good also and felt authentic. The restaurant was cold though which is the only thing I could criticise it for.

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Peter_TBM . 2021-11-03

MORE AT TripAdvisor

Great simple menu. Authentic. Perfect meal and great atmosphere

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Jane Exton . 2021-10-29

MORE AT Google

Staff working so hard. Delicious food - all homemade and delicious. Very good value too. Really enjoyed.

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WW123WW . 2021-10-27

MORE AT TripAdvisor

I’ve been eating in many italian restaurant in Uk... I am italian and in this restaurant i really feel at home, the service is amazing the owner is really gentle ( and italian, not iraq or afganistan or any other countries because it’s easy to...

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F5611TFclaudior . 2021-10-12

MORE AT TripAdvisor

Managed to get a late booking and didn’t expect too much but what a delightful place. Food and staff outstanding. The atmosphere was relaxing and very Italian which was great. I had the Rissotto which was perfect whilst my daughter had seafood spaghetti which she...

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Michael J . 2021-10-03

MORE AT TripAdvisor

Not a lot to say about this restaurant, nothing special, food acceptable, staff OK, just a run of the mill place.

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Will449 . 2021-09-26

MORE AT TripAdvisor

A nice Italian restaurant serving a good selection of popular dishes. It is busy with a nice atmosphere. Staff are very friendly and will still chat with you briefly despite being busy. Food is excellent and location is central.

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evagH8585GZ . 2021-09-26

MORE AT TripAdvisor

One of the best Italian restaurants I've had the pleasure of having a traditional Italian meal. First class. The staff very welcoming.

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Glyn Melia . 2021-09-22

MORE AT Google

Great thin and crusty pizza, as it should be😄. Lovely charming little restaurant with very friendly staff. Will be back.

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AlanL863 . 2021-09-22

MORE AT TripAdvisor

Nice food, friendly stuff, lovely location.

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Jevgenij . 2021-09-12

MORE AT Google

Having arrived in Monmouth for a Monday to Friday break we wandered along the high street looking for a place to eat. It was a warm evening and La Piccolo was advertising a roof terrace. We were lucky to get a table up there and...

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Christine F . 2021-09-11

MORE AT TripAdvisor

Basic menu but food was good and staff very friendly

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Alan Murray . 2021-09-08

MORE AT Google

四人餐枱較細,餐枱擺放過擠,用餐空間感似飯堂,食物質素都可以,薄餅餡料單薄了一些,由開始點單要求白開水,用餐中途再翻提出要求,到結賬仍未送到……

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kfLeung HK . 2021-09-03

MORE AT Google

Seafood pasta. Cold mussels, like they were frozen, little flavour. Not a fabulous experience. This is a top rated restaurant but I have not idea why. Very average

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Mike Gibson . 2021-09-03

MORE AT Google

Great looking restaurant on outside and inside does not disappoint. Staff really busy but very attentive and made us feel welcome. Food was superb. Only had pizza but the bases were really light. My wife had lasagne but again really enjoyed it with a side...

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Smeg1 . 2021-09-01

MORE AT TripAdvisor

Good pizza, a bit crispy and thin like northern Italian pizza. Overpriced sharing platter, bad olives. Cheaper beer unavailable. Table service added to bill.

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M P . 2021-08-25

MORE AT Google

Good pizza in comparison to average Italian pizzas in Britain. A bit disappointed by shared platter because it was expensive considering the quality of ingredients - pretty generic. Small selection of beers.

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Stefano Gargano . 2021-08-25

MORE AT Google

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Italian
outdoor_seating_101445takeaway_101445delivery_101445

Phoned up for collection at 21:10 (they close at 22:00), so I didn't need to sit in, I just needed to collect my food and go. Alas they informed me that the kitchen was closed already. It would of only taken them 10 minutes to do our order. They need to specify on their info that they don't accept orders after a certain time. I could understand if I was phoning them after 21:30 as they obviously need time to clean things down before they leave.