Cwm By for Coffee & Wholefoods in Powys

We ordered some bread from Andy for our wedding breakfast and it was absolutely amazing. I would highly recommended ordering. Thank you Andy!

Absolutely horrific experience in there with lack off communication. We have been supporting this business from the start so I am very disappointed with the disrespect I was met with today. Waited inside 55 minutes for a takeaway, when asked how much longer I was met with “I don’t know, we are busy” (there were only 6 people in the restaurant). I spoke with Johnal (the owner) and as I was speaking to him, he turned and walked away from me. Terrible customer service, terrible communication and will not be returning. Please note that we did indeed leave a 5 star review a year ago, but this has since been deleted.

Had a room booked to celebrate a birthday in December. Had a bit of an odd feeling about the place in August as the booking calendar suddenly disappeared. My wife called them and was assured that everything was fine and we would be welcomed in December. Had an email on 3rd September from a winding-up firm that the Unicorn ceased trading and went into voluntary liquidation from 1st September and I would join a list of creditors. I guess that's my deposit: the cost of a night's stay, is forfeit.