Cuppacha in Sheffield

Amazing bubble tea. Had the mango with passion fruit boba and it was so tasty, £5 for a medium and not much more for a large. Also had snacks available, really quick service too and checked with all options before making. Great if you’ve never had bubble tea before!

First visit here. Staff never smiled. Asked how we chose the tea as never been . Abrupt answer . Terrible service wouldn’t go again Upside - it tasted nice

My daughter likes Japanese food and drink so we tried this for a birthday treat. I imaging it would be more like a coffee shop or cafe where you could sit and try bubble teas. Actually it was like the foyer of a Chinese takeaway, very plain, small, slightly grubby and uninviting. There were chairs put in a line across the floor to block off half of the public area. Lots of choice of drinks and 'bubbles" but I had no clue what the difference between them all was. We were all a bit overwhelmed by the choices but the range of drinks was impressive. The drinks themselves, however, were tasty and you can customise theflavour, type of bubbles, temperature, how much sugar and ice. More than £18 for 4 regular drinks means we probably won't rush back. Didn't quite feel value for money. The staff were a bit perfunctory and charmless as well. After getting our drinks we decided to stay inside and sit on the padded seats and drink a bit as it was raining. The kids noticed the staff kept staring at us and we felt like we shouldn't be there. Work to be done on the brand and overall customer experience I think.

Delicious drinks, cute little extras available to buy and the staff are always friendly. From the moment i first entered i have been obsessed with their drinks