Cup Merchant City in Glasgow City

Had a great first visit to Cup Merchant City. We had been given a voucher for an afternoon tea for 2 for our birthdays. Food was lovely and the staff were there to help when we wanted more jam and milk. The iron teapots were rather unusual. Decor and ambience were just right. Heading back in a few weeks for the Morning Tea and fully expect it to be just as good.

Disappointing. Had been looking forward to coming back for afternoon tea. It was amazing last time. However this visit was disappointing. Service was slightly grudging and sullen. One food stand appeared almost immediately and sat and sat. This was before the drinks order was taken and about half an hour before the second one arrived. So maybe not as fresh as it could be. Food was ok. Five stars last time. Something not quite right.

Excellent choice was a friend’s birthday. Nice variety of small breakfast rolls with usual fillings and relish. Scones and croissants were ok too and as much tea coffees as you want. Staff lovely and didn’t throw us out even although we exceeded our 2 hours

What a wonderful time we spent here today. I hadn’t seen my friend for nearly 3 years as we now live at opposite ends of the country. I have coeliac disease so choosing where I can eat safely is the first thing to sort out before any social occasion. I booked Cup in the Merchant City as I’d seen It recommended on a facebook coeliac page..we all want to help each other. It was not the cheapest option in the city but I reckon today proved it was the best option. We were early..it was dreich outside and we took the chance of turning up half an hour before our booking to see if we could even sit in with a drink before afternoon tea service. The maitre de was just delightful. It was not a problem. He laid our table and brought us drinks. When the trays arrived my gluten free one was separate and when I went later to congratulate the chef on how good it was he told me he was sorry that the mince pie was not homemade! I’ve been for many snacks where the gluten free options were ALL bought in prepacked! Everything else was made in house and was delicious. Neither my friend or I could finish the tray of goodies but we were given goody boxes to take home. We were fortunate it was not too busy and the staff kindly let us sit and catch up way over our allotted time…they definitely deserved their tip 👍😊. Well worth a visit and in our opinion great value for money. Thanks lads.

My workmates chose this lovely venue for my retirement party and I couldn't have been more pleased. The staff covering 'The Tasting Room' yesterday were so efficient and accommodating and the food was excellent. My colleagues with dietary requirements were very happy with their selections also. I've been to CUP before and I'm confident I'll be back!

The afternoon tea is brilliant .It was a gift from my brother and I'd recommend it as a present .In fact I'm going to do that for a friend soon .

I decided to try this from a TA recommendation. We were very pleased. No booking required and staff were very chatty/polite. We ate eggs florentine and smoked salmon and scrambled eggs on sourdough. I really enjoyed the EF, but the scrambled eggs were a little over on the smoked salmon. Very nice americano to wash it all down with, though. Thank you very much.

Using voucher for afternoon tea. Staff took time to explain how the experience would proceed and also everything delivered on the cute wooden tea stands. There was enough variety in the edibles and we were offered the option of boxing what we did not consume to take away. The location feels like a secret spot, decor is charming and the staff are helpful and polite.

Had afternoon tea today , absolutely delicious . Everything was so fresh . Excellent service , nothing was too much trouble for staff . We had to change times and had a fussy teenager . Lovely ambience . Would highly recommend .

Went here for Afternoon Tea. Couldn’t fault the quality or quantity of the food but it was served on an unusual wooden contraption with little shelves for everything. No issue with that until I saw the kitchen staff wipe some down with a grubby cloth and no sign of any sanitisation! Guys, there’s food touching all of that! There was an excellent selection of beverages and top ups are free. Watch the Stump teapots though, ours had no screw holding the lid in place and anyway the lid was grubby with dried tea stains on it and the top of the pot handle…… not impressed! There were four scones but one wee pot of jam and a tub of clotted cream, not much over possibly eight surfaces ( 4 cut in half). Service was dead slow and at least one table had to ask them to hurry up, it didn’t really bother us as we had not time constraints but heaven help you if it was a busy period! Would we go back? Of course, but I hope they read this and take heed before we do!

Iv been to many afternoon teas which are always hit or a miss. Cup merchant city definitely was a hit. The decor and atmosphere was classy and modern. Service was very good too. You get free refills on all hot/cold drinks with a large variety of teas. The food itself was lovely but for me there wasn’t a big enough savoury selection for the price per person. Sweet selection was ideal. Overall is a perfect location hidden in Victoria court for a nice chilled catch up with friends and family. I actually had prepaid gift card which I purchased at the renfield street Cup but was told I couldn’t use there which was very angering due to changes apparently. There loss however was not ur gain….

We were there at 10.30 and it was almost empty. We asked for breakfast, but there wasn't served any food until 11, so she said. While other people got food on the table. We didn't feel welcome at all. Very strange and no hospitality.

We booked for afternoon tea which was £24 pp. the savoury sandwiches were very basic. The waiter was very nice but he was so much under pressure to tell us that they need the table back. In fact 4 different waiters kept asking for the table back despite other empty tables that were available or Atleast looked available, you only get two hours per booking so by the time food comes it’s time to leave. I really felt rushed. The sweets were nice apart from the rock hard scones that had a sour butter taste of baking soda.

Afternoon Tea at Cup was part of a package at Gin Spa. The spa was very good, very friendly and welcoming staff. Really enjoyed the treatments with a lovely attentive, professional therapist. Just a pity the staff in cup weren't so friendly or welcoming. We were shown to our small table in a corner at the back of the tearoom. Waitress muttered something about gin or prosecco. We were given a glass of prosecco which was included in the package. We should also have been offed a gin and tonic which was never received. When the waitress brought the cake stand she did describe what was on the stand but not so much in a pleasant way. We started to eat but ten minutes later we were still waiting for tea. I eventually had to approach a member of staff to ask for it. When it eventually arrived the waitress just plonked it down on the table without a word. We were never asked if everything was ok or if we required anything else during our time there. As we were leaving the waitress lifted the cake stand without a word or even any eye contact .It looked like all the staff had fallen out with each other. Not a good atmosphere and not the best afternoon tea I have experienced. When outside my friend said why did you leave a tip when the service was so bad? I asked myself the same question ! I would return to the spa but not to cup.

Booked a Mother’s Day afternoon tea for me and my mum. We were seated downstairs next to the serving area, with not a lot of room between tables. It was very busy, unsurprisingly, and staff seemed a bit overwhelmed. Tea cups were half filled and they took a long time to bring milk. The afternoon tea itself was really nice, lovely scones, sandwiches and cakes. A definite low point was when two members of stuff conducted a conversation over our table as if we weren’t there!

We avoided an overpriced hotel breakfast and tried Cup. Staff were very friendly and accommodating. Coffee was lovely and Cup breakfast and waffles both very tasty

My mum and I went today for an afternoon tea and we had booked the wrong time for it (we were an hour early for that service) Adam, who gave us an amazing service, said we were welcome to stay and have a drink instead...

Had a £5 itison deal for cream tea for 2. The staff were very welcoming and allowed my baby to come along too when I called in advance to ask. The service started off great, got our tea quickly. However, we ended up waiting 50...

Had an excellent afternoon tea here - staff were very friendly and attentive (but not overly so). Food was delicious and varied - lovely filled rolls and croissant, scones with cream and jam and a varied selection of desserts. Boxes supplied to take home any...

Amazing 🤩 evening with fabulous food 🥘 and drink with world class customer service from Ellis, recommended the food and drink with the knowledge and experience of someone way beyond his years. This young man is a wonderful asset to this organisation, our first time...

Visited Cup Merchant City on 23rd December for a festive afternoon tea. Staff were very friendly upon arrival, but unfortunately, both the service and the afternoon tea itself were extremely disappointing compared to previous visits. After being seated, we weren't brought a hot drinks menu...

I was in Cup Merchant City yesterday (Sat 16th October) with my sister to have an afternoon tea with a voucher I had purchased for her birthday and wanted to say thank you to all the staff for a lovely afternoon. From the warm welcome...

Enjoyed afternoon tea here after reading good reviews of their vegan offering- and wasn't disappointed. My favourite bit was actually the sandwiches. Need more sandwiches. Everything was yummy and presented with care, and service was attentive, warm and welcoming. Comfortable setting, very pretty, with step-free...

Late brunch with family and friend after The Great Scottish Run. Two vegetarian and Two full Scottish breakfasts with pots of tea. Breakfasts were freshly cooked, hot, delicious and plentiful. Staff were friendly and efficient. Good location- Would recommend.

Thoroughly enjoyed our afternoon tea. Great friendly service from staff. A lovely selection of cakes 🧁 in my afternoon tea also lovely gluten free options as well. Tea was lovely. We would highly recommend for afternoon tea. We will definitely be back soon ☕️🧁

Sunday brunch with my family before heading back South. Lovely setting, delicious breakfasts (full Scottish, eggs Florentice, coffee and juice) and attentive service. Highly recommended! We booked as we were on a tight schedule. The place was empty first thing on Sunday but I have...

Couldn’t fault the service, everyone was professional and friendly. Special mention to Mya who was lovely and looked after us really well. I’ve been to Cup a few times before for afternoon tea but found some of the flavours this time a little bland. Not...

I visited Cup Tearooms today with a pal for an afternoon tea. Lovely fresh sandwiches, Wee quiche, warm scones and delightful pastries. In particular I would highlight the excellent service provided by our server Darren. He is a real assest and made sure we had...

Greated and seated fab welcome ..emma our waitress provided outstanding customer service.lovley table ourside..great friendly casual atomoshere .recommend the lemon drizzle cake and gin marmalde cocktail. Cant wait ti comeback

If you are looking for a nice breakfast you are here at the right place. Really tasty and in the middle of Glasgow… we went there twice and it was both times deliciouos.

A day in Glasgow with my daughter lead us to Cup after hearing good things. My 13 yr old ordered an Everything Bagel and I the French Toast. Both plates were plentiful and very tasty. We will definitely be back. Only thing I would highlight...

Loveky location tucked away from busy streets. Outdoor seating- if you get the weather! We had a midweek afternoon tea (accompanied by.our 8 week old daughter). Staff were so friendly in finding us a more private table with room for the pram. Lovely decor and...

We had a fantastic brunch here. The service was friendly and efficient, absolutely delightful staff. The food was incredible. I had the eggs Stornaway and I will be dreaming of their homemade applewood and chive scones for weeks. The coffee was delicious too and the...

Visited with friends for brunch. The food was lovely but the service not so great. Staff were nice however took a while to take our order, didn’t offer sugar etc for drinks and was also slow to clear our plates and bring the bill. Once...

We stopped her for breakfast and found the staff really welcoming and personable. They made a real difference to the experience which was unfortunately let down by the food. We both ordered eggs and avocado on toast which took a while to arrive and when...

We came across a small group of friends after the gym, looking for teas, coffees and a mix of breakfast/snacks. The staff were friendly.. moved tables and popped heat lamps on. It took quite a lot of time before anyone came back for a drinks...

Had a lovely Mother’s Day Afternoon Tea today. It was understandably wry busy but couldn’t fault the service from the lovely, friendly staff. Only one small criticism - no decaffeinated coffee available. Luckily I always carry some sachets in my handbag but meant my unlimited...

The Cup, Merchant City was recommended to me for best Afternoon Tea in Glasgow, l totally agree. Was my first time at The Cup yesterday and what a beautiful experience. Tea Room is gorgeous, Afternoon Tea is delicious and the staff are so kind and...

Visited for my brothers birthday. 2 lots of Afternoon Tea. Phone call the day before to check for allergies etc, managed to have one set without salmon at no extra cost or inconvenience. Service was brilliant as usual and the food was too class. The...

I've been to Cup twice now and it's been absolutely brilliant. It's definitely one of the best afternoon teas I've ever had and the service is always amazing. They call a few days beforehand to ensure your dietary requirements are met and the selection of...

I visited Cup Merchant city for morning tea with a friend. We had a booth by the window which was lovely. The staff were friendly and looked after us well. The food was delicious and exactly as described in the menu. Morning tea comes with...

Seated as soon as we arrived, restaurant was extremely welcoming and beautiful inside. Our server was happy and chatty and great at her job. Went for afternoon tea and wasn't disappointed, plenty of food, value for money and the food provided was tasty. Marvellous selection...

Once we had managed to find the restaurant in Virginia Court we had an excellent brunch experience. We had the vegetarian breakfast- everything tasted really good and there was plenty of it. Service was friendly and good.

An afternoon tea treat from my daughter during a shopping trip. One of the best we’ve had. From savoury to sweet food was delicious. We added a cocktail teapot which seemed never ending, totally amazing! Service and atmosphere just added to a perfect experience!!

Booked a table for 5 - we were given great advice which table was best. Great communication - they called to confirm our booking made sure if there were any allergies/dietary requirements or any preferences. Had such a lovely time didn’t want it to end...

Another fabulous afternoon tea at Cup Merchant City. Always a very warm welcome and great service from Mara and the team who ensure that everything is always spot on. It’s the perfect place to mark a birthday or just catch up with friends.

Niamh ordered the French toast and bacon and Dick ordered the eggs benedict. Breakfast tea tasted minty which we didn't enjoy. Not enough egg on the French toast- it was quite dry and the thick bacon was tough to eat. Eggs benedict was ok- the...

Amazing, beautiful food, lovely atmosphere, great service. Well worth a visit. Took my husband here for his birthday breakfast, didn't disappoint.

Fantastic morning tea served beautifully with amazing attentive staff Great selection of tasty rolls, pastries and scones

Went for afternoon tea, the selection was excellent, there was nothing on the plates that we didnt like, you got a choice of tea, coffee or hot chocolate and could mix them up too, didnt have to stick to the same drink. The raspberry and...

I love this place ,service has always been fantastic. Attentive ,friendly ,enthusiastic, nothing was a bother . Lisa our waitress today was a delight . Food was wonderful and we were catered for our preferences. I miss the yogurt and berries fro. Previous morning teas...

Second visit in a matter of weeks. Can't fault the staff, they are all friendly and very helpful. You are only given a slot of 1.5 hours and on our second visit it was a bit rushed as they seemed short staffed and busy. Coffee...

Amazing brunch experience, food was tasty, lots of choice on menu, could easily have picked several things to try.. we had a table outside in charming little courtyard setting. Had eggs florentine.. quality, generous portions… would definitely go back here as would love to try...

Clearly everyone comes here for afternoon tea because the reviews would not be so good if they had eaten the other food. We had the French toast and the full breakfast, all the meat was soggy, clearly from a hot plate and not fried at...

It was NOTHING like the pictures at all. Very measly portions and fillings, also no light finger sandwiches, all were weird little dense rolls. Only 1 tiny pot of jam and cream for 2 people was just silly. Best part is the coffees and teas...

We had a very nice time in a lovely setting and really friendly staff. The food was tasty and a great choice of hot drinks. The one disappointment was, when we were preparing to leave, my partner and I discussed how it would have been...

My mum and I thoroughly enjoyed our experience. We had our first morning breakfast tea and we absolutely lived it. The staff were amazing, lovely and very attentive. We will definitely be back but next time we will try the afternoon tea and those looked...

Really nice afternoon. The lounge is in and great location and staff were very nice. We all enjoyed the afternoon tea. Lots of good options of teas and coffee. The cakes and scones were the highlight. The rolls were slightly disappointing as they were dry...

Had a lovely afternoon tea and cocktails. Cup even managed to cater to seafood allergy and a nut allergy pescetarian. Very attentive service too.

Firstly staff were really helpful and very nice. Some parts of the afternoon tea were lovely and others very mediocre. The mini rolls instead of sandwiches were fine though dry and a bit unimaginative. The mini quiche was pretty bad. Just tasted of unseasoned egg...

Had a lovely Afternoon Tea sitting outside in the square on a sunny day and felt like we were on holiday. Sandwiches were lovely and fresh and the scones & cakes were delicious. Would definitely go again!

We’d had to delay our visit a couple of times due to Covid restrictions, so we were looking forward to the Morning Tea experience when it eventually arrived. We’d asked for a table outside and as we walked up we could see that our request...

Had a lovely visit here. The afternoon tea was divine and everything was explained well before we started. The staff were very attentive. I’d definitely come back!

Didn't know this place existed, what a pleasant surprise. Wonderful staff who explained the process and what was on every plate. We will be back !

Beautiful Afternoon Tea. Everything was so fresh. Teapot Gin Cocktail was lovely. Shout out to our waiter Kieron who was very helpful and pleasant. We will definitely be back.

Afternoon tea was delicious from quiche filled rolls sweet cakes and scones .we had to take some of it home as was to much to eat .Staff we’re very friendly and helpful checking if we had any dietary needs or allergies .all in all a...

Fabulous afternoon tea. Food was of the highest quality and staff were friendly and knowledgeable. Highly recommend a visit and will certainly be back.

The restaurant is beautifully decorated and very inviting. The staff were really friendly and attentive. I came for Brunch with my Fiancé and we were not disappointed. The food was amazing and was made to perfection. The price for the food, coffee and tea was...

Honestly just such a lovely place the visit. We had some of our friends cancel but spoke to Sam at the venue and he was able to reduce our booking from 4 down to 2 with no issues. We also then were running late so...

Lovely afternoon birthday tea. Staff very friendly. Sandwiches and cakes lovely. Very nice decor and ambience. Would return.

The service was great. Servers were very attentive. Selection on the menu is extensive enough. Lovely venue as well. Enjoyed our meal

Got a deal through ItIsOn for an Afternoon tea for 2 with a Hendricks Gin Teapot cocktail. The food was amazing and they catered to dietary requests, the service was fantastic, the place is really cute and in a nice location and I would highly...

Myself and mum were here for an afternoon tea on Saturday. Lovely staff 👌 beautiful surroundings. The afternoon tea was absolutely beautiful and tasty. So much choice. We couldn't eat it all so took some home. The choice of tea's and other hot drinks on...

I was gifted a voucher for Morning Tea stand. The service and food was exceptional. Would highly recommend!!

The morning tea was lovely loved the granola with natural yoghurt and fresh fruit. Then came the roll, pastries and scones. There was a choice of drinks we had tea then I had a hot chocolate. There was to much to eat so we got...

Came here yesterday for our breakfast and safe to say will 100% be back here again! Staff are very friendly, love the aesthetic and food was delicious! My boyfriend and I have a couple places we always have to visit when we are in Glasgow...

I've had one of the worst months and I cannot thank the gin spa enough. Elena was so kind and attentive. I really felt like a new person. The afternoon tea is to die for.

Love love loved this place. Friendly service and incredible food. Can’t recommend this place enough for breakfast. Little hidden gem.

My friends and I called ahead to try and get a table, staff were not helpful what so ever after telling them their website won’t let us book on the day. After 2 calls we were told they were full and there was no way...

Recently visited Cup Merchant City and enjoyed an excellent Afternoon Tea with Hendricks Gin Teapot. Good selection of sandwiches and cakes, unlimited tea or coffee, and a teapot of gin & mixers. Would definitely book and on a hot day try to get a table...

My third visit to Cup and it gets better each time. The afternoon tea is delicious with plenty of food and the service is spot on, very attentive staff. We had a gin teapot with our afternoon tea and it was delish, and seemed to...

My partner and I went there for a Breakfast Tea option and were pleasantly surprised with the amount of food offered and the variety. The location is excellent, quite secluded, yet in the center of the city. We felt "fancy", even though it is a...

Just lovely from start to finish. They couldn't have been more helpful and accommodating. The food was also fabulous and so much that there was enough for a take away box to take home for the family. We forgot to order a glutton free afternoon...

Oh wow!!! A massive thank you to CUP and their whole team, for an amazing afternoon....from the booking process, to the very re-assuring temperature check-in, to the food and cocktails, just incredible. The vibe across the external courtyard and inside, was perfect.

Our first visit to Cup Merchant City with an Itison voucher for afternoon tea. Wow! The whole experience was fab from start to finish, Cup is in a courtyard which is really quirky. We were seated inside which again is really lovely and the afternoon...

Had a lovely Breakfast Tea at Cup Merchant City. Our server was Sam and he was great ! Very professional and clearly knew how to run a shift smoothly . Our breakfast tea arrived promptly,all warm and fresh . Environment friendly and comfortable. Will be...

Friendly efficient service. Fresh food and the ambience hits the right note. Will certainly be booking again.

Love going to Cup Merchant City for afternoon tea with my mum. First time out since the pandemic started and felt completely safe. Temperatures were checked and there was scanning points for check in. Food was superb, as were the staff and loved the gin...

Visited as a group of 4 and had a great experience-food was great and staff were superb. This was my second visit and certainly won’t be my last. Had to take some things home as there was so much.

A smashing experience with great food, scones and cakes and a nice Gin pot Staff where fantastic and the location is just off the beaten track for a nice courtyard experience

I’d totally recommend afternoon tea at Cup. Delicious food, lovely environment and friendly, attentive staff. My first time out with my daughter since Mother’s Day 2020 was cancelled. I can’t think of anything Cup could have improved on for our visit.

We had brunch here on a whim and had a lovely time, the staff were very friendly and professional and the atmosphere and decor is gorgeous. All of our brunches- three sliders, veggie breakfast, normal breakfast and the eggs royale, were delicious, and especially enjoyed...

Visited the Virginia Court Cup for afternoon tea with a gin teapot. The food was excellent and plentiful, both myself & my friend left with a doggy bag. The gin teapot was amazing. The staff were very friendly & helpful. Definitely worth a return visit.

Booked for birthday drinks, fantastic experience. Staff knowledgable about drinks, orders brought to the table promptly as with the brunch we decided to have. The area outside where we were sat was clean and well kept.

Went for afternoon tea with my best friend and our 2 daughters, as a treat for finishing up primary 7. The afternoon tea and kids afternoon tea was absolutely first class!!! The staff were so helpful and attentive we couldn’t have asked for a better...

Absolutely first rate experience from start to finish. We were running late and Sam moved our table by 15 min to allow us not to miss our booking. Every member of staff that we spoke to were so welcoming and knowledgeable! Covid Care..fantastic. so organised....

We have had the delicious CUP Morning Tea Stand before, but at the Renfield Street location. This was our first time in the Merchant City location. After a stressful drive to get there (thanks to High Street roadworks, then having to park in the expensive...

From the minute we arrived until the minute we left the staff where outstanding this was my mums 65th birthday so to accommodate 4 adults 2 fussy teenagers and a five year old was simply outstanding the food was made to our requests and my...

I love the atmosphere and the staff are always so friendly and attentive. They called me ahead of time to ask about dietary requirements which I greatly appreciated as I am pregnant so there are many things I can’t eat. The lady who called walked...

This was possibly the loveliest afternoon tea ever!!! We visited as part of a pamper day and we certainly felt pampered. The food was so fresh, extremely tasty and very well presented. The tearoom has a lovely atmosphere and the staff make you feel very...