Cuerden View Cafe in Chorley

Things have changed service is hit n miss and prices just keep rising, tend to skip past rather than visit lately shame hope it changes

After spending £30 on lunch and coffees we asked at the til if they would mind if we joined a call for 30 minutes while we drank our after lunch coffees having giving up our table on the terrace for a couple with dogs at their request. Having kindly obliged their request to give up our table they said it was absolutely fine. We were then made to feel so unwelcome. Two tables next to us just had coffees yet we were the only people asked twice (during an important call) if we wanted anything else and one of our coffee cups swiftly taken away before we finished. These were clearly attempts to move us. The first was only 9 minutes into our call without one of our coffees even being delivered. The manager then came over and informed us (again during the 30min call) that if we weren’t ordering more food we would have to leave as they were too busy and it isn’t a meeting space. The same was not requested of the tables either side of us. There was also a table two down from us that was empty. Really poor customer service turned our lovely lunch into a hostile encounter. It felt like a point was trying to be made as I’m not sure what we’d done to deserve this badgering. We will not be returning and are really disappointed in the lack of regard when we had spent a lot of money there. We were there 2 hours in total but clearly an unacceptable amount of time in their opinion having ordering two lunches, four coffees and a cake. A real shame.

I just can't get enough of this café and this time, we took the dog he loves it too, dogs are very welcome as long as they don't eat the staff or customers

Visited on a bank holiday when it was very busy. Cafe was full and we had to queue to get in and wait for a table which we can understand as the park was very busy too. Would have been better if there was an indication for the wait time for a table and for food. Quite a long wait for the food but it was very nice although it was hard to keep the dog settled for so long with lots of other dogs in there at the same time. Again to be expected. Pleasant service but difficult to get staffs attention. Not overly expensive but expected more for what we paid.

A lovely little cafe with a nice view over the park. Good menu choice with a wide variety of food and drinks plus dog ice cream is available. Staff helpful and friendly.

I can't say a bad word about this place from the staff to the drinks and food every time I visit everything is top notch and it's sad to see negative reviews this café is best in the park and that's a fact!!!!

We stopped here a few weeks ago as a break from the M6. The park is perfect for going for a walk, especially with a dog. The cafe does great food (we had 2 nice breakfasts) and coffee and is dog-friendly too. We especially want to mention how helpful the staff were, we lost some baby bottles and the staff were very helpful in allowing us to sterilise some more in their microwave.

Cuerden Valley cafe settled in the heart of Cuerden Valley Park is a fabulous place to visit. Delicious home cooked food, freshly brewed coffee and a big welcome from lovely staff. Dog friendly with fresh water and treats. Definitely worth a visit!

Great food, staff and view, go there regularly and always an excellent experience , built by volunteers with profits supporting the park. Fab facility for all concerned !!!

Cureden is excellent for a dog walk, and the cafe at the start of my walk is the perfect start. I can highly recommend the cureden breakfast and a dog sausage for your pooch.

Great for breakfast after a lovely walk in the park. Great views over park. Always good quality. Good vegan / veggie breakfasts. Great coffee and cake selection.

Nestled on the valley side is this excellent cafe overlooking the lovely Cuerden Valley Park, with magnificent views from it's large windows or the balcony should you be blessed with good weather. The menu has something to delight everyone with it's hearty breakfast options, delectable lunches and freshly baked cakes and pastries. The friendly and attentive staff ensure that your visit is nothing short of perfect. Having been a visitor here for many years, I can highly recommend a visit; it won't be your last.

Never ever had a bad cuppa here, the staff under extreme pressure always soldier on. They are always very pleasant and when it comes to the meals they're spot on. Do remember at busy times you may have to wait a little while, but it's worth the wait. Enjoy!!

Cuerden View cafe, is our favourite cafe to go to. We visit at least 3 times a week. Why do we love it? Originally is was location, being in the park, it surely surpasses the view of most cafes. The building, completed by volunteers, has an expanse of windows for you to enjoy the view. You feel immersed in countryside. The food is great, breakfast or lunch, with good choices, all prepared by a fabulous bunch of cooks, who go out of their way to comply with any requests. Even most of the delicious cakes are homemade on site. The serving team, we know most by name, and perhaps more importantly they know ours, always have a smiling welcome for everybody. They are efficient and friendly, well actually, they can’t do enough for you. The cafe is always busy, but the team always make time for you, even when rushed off their feet. The personal touch, the food, the view, what’s not to love. I just wish they’d open for tea time too!!

A diamond in the rough. What a superb café this really is. Both my wife and I ventured into the coffee shop after a long walk. We were met by a queue, as it was lunch time, I wasn't deturbed as it was busy, despite other customer grumblings, we were happy to wait. We were greeted and seated soon as a table was available. The staff were very polite and friendly, as it was lunch time, was a slight delay, however we were updated on timings. The coffee and food were excellent. I would certainly be visiting again. A+++

Arrived on a sunny afternoon to a busy cafe (which is a sign of a good one!!) and was promptly seated outside by a member of staff. My daughter and I were informed that there was a twenty minute wait on food but this was not an issue because of the beautiful view and charming atmosphere. The food was delicious and the staff were kind and attentive even with the pressure of such a busy day. Would definitely recommend and wouldn't hesitate returning!

Absolutely dreadful experience. Our day was ruined by 1 member of the waiting staff (tall lady with brown bob style hair) . As we arrived there was a large number of people in the doorway waiting for the toilets which were adjacent to the cafe. I went to the counter to order coffee and my brother and partner sat down. I waited 20 minutes to be served then was told I should have been served at the table... I apologised and explained that I had no idea. The young lady hesitantly said she'd serve me anyway after seeing me stood there for a period of time why wasn't I told . I was told my drinks would be brought to me. When I arrived back at the table a lady (waitress) was unbelievably rude ... we were abruptly told we should have rang the bell when entering the building and sat down to be served (which was obscured by people waiting for the toilets) which we tried to explain. She told us " it's very clear to see and you cannot come in without ringing the bell". I told her I was very upset at how she was treating us and tried again to explain. She said " well everyone else seen it" I asked for a refund as we didn't feel welcome. She said ill see what i can do but youll wait a long time. Her manner was hateful. I have never in my life experienced anything like this and I will not be back. A lovely lady called Linda ( a volunteer) was profusely apologetic and went to speak to the operations manager about a refund and get him to speak with us. Linda returned with my refund and my brother asked if the manager was coming to talk about the situation with us and she said no he's not the real manager. We were completely shocked by this lack of care and professionalism... leaving a volunteer to deal with this incident caused by a member of staff. I hope this lady is given training in customer service and just some basic manners and decorum. Also the manager on duty do his job As we left we seen the wooden stand with the bell in the middle of the foyer .... a few minutes later I decided to go back in and take a photo of where it was situated and it had been moved to the doorway of the cafe . How convenient.

I'd give this place minus 100 if I could. Customer service was extremely poor. Asked to speak to the manager. Was advised to sit and wait, after 20 minutes the operations manager arrived in the cafe & he didn't even have the respect or gumption to come and speak to us, to try to find out why we were unhappy. Got a refund, from Linda, one of the assistants, who was helpful, but would never visit this place again. Take my advice and go elsewhere. Seems like they couldn't care less. The organisation and functioning of the place was absolutely appalling.

Don't bother, utter chaos...you have to ring a frigging bell to be seated.. Took them about 25 mins to bring the drinks...wot a palava!

Unbelievably rude lady at front of building that seats customers. We are sorry we spent £15 at your cafe, and sorry that once inside and saw what you sold that we decided to sit at a table instead of taking away. To be scolded at not being 'takeaway customers' made us feel really awkward. There was plenty of tables empty. To then proceed to explain what takeaway means was absolutely not an ok way to speak to us, especially infront of my 4yr old, who wanted to sit and eat her icecream. The lady that served us was also very grumpy, and acted like she hadnt a clue what i meant when ordering the brownie, which they had ample of and only one type. These two individuals were then seen chatting and pointing at us shortly after. Wont bother again, first and last visit. Lady on the front needs to learn how to treat PAYING customers with respect. Rude.

Arrived to a sign saying ring the bell to be seated. Waited then a grumpy lady screamed from the kitchen we will be with you when we can in a right grumpy way. Ordered gins. Brews. Cakes and food. Gins came wrong. Then coffee. Then nothing else. Ages later asked about the other brews, cakes, sandwiches. Told the lad who took our order has had a bad day so I don't know? Didn't put any of it through? This place is really not great. Really poor service and just chaos. I got the feeling they really didn't want us in the first place as it was the last hour and that's how we felt.

Last weekend I had a lovely Christmas afternoon tea with a friend. The food was delicious, especially the sausage roll, and there was plenty of food meaning I got to take some home for later too. The atmosphere is always lovely here and the staff are the friendliest around. Love that dogs are allowed too

Fantastic Festive Afternoon Tea for 6 friends. Had a really lovely time, the food was so good - the soup was such a great flavour and the mixture of savouries and sweet treats were divine and there was so much lovely food. Doggie bags were required to take home. The service was super and the staff were friendly and very helpful Would highly recommend

Well, well here again, naturally love ❤️ this place the staff are always very welcoming the food and drink are always very tasty the views over the valley is always changing with the seasons it is the best café in park second to none

A rather grumpy lady took our order. My granddaughter wanted a hot chocolate with cream on the top. Paid for our order at the table. Drinks arrived and no cream. Reluctantly the hoc choc was taken away and cream put on the top. Then to my amazement the grumpy lady came with the card machine for another 75p !!!!!!!!!!! Not a good look which it was their mistake. Also we all had cake and two were very dry. Wont be going there again.

Visited Sunday Morning and was shown to our table. Not sure what to do, I went to the counter to order breakfast but was told, it's now the lunch time menu. This was despite being handed a breakfast menu, when we sat down. I asked, what time do you finish serving breakfast, she told me 11:15. I then asked her the time and she told me, it was 11:15, just. To make things worse, we watched others arriving just after us, enjoying a breakfast. The Yorkshire

Seated quickly with a choice of inside or outside, lovely terrace and gorgeous views. Waitresses were lovely and polite, food was delicious. Definitely will come again - loved the little options for dogs!

Just had a tasty Bacon and Egg Barm. What more could you ask for? Well, if you look at the menu, I'm sure you'll find something you'll not be disappointed

Absolute brilliant night at the cafe, atmosphere was amazing and the home made pies were delicious, we went for the quiz first time and to our surprise we won, I highly recommend a vist to the cafe their hot chocolate is to die for,if you vist the park don't forget to pop in for a hot drink and a slice of cake meals also served, Thank you again for a brilliant e evening 😀

This is the best cafe in the park no other comes close the staff are just the best and coffee is the died for metaphorically speaking you don't died if you drink one would I visit again I think so!

Really enjoyed my lunch here with a couple of friends. The cafe is in an elevated position and definitely has a view - a really good one across the park - and it was lovely sitting out on the balcony. Toastie was lovely and the cakes even better. Service friendly and efficient too. I highly recommend…

So waited at door to be shown to 5 empty tables. Told someone would come and take my order. 3 staff stood chatting and yet no one comes to take order. What a waste of time to sit for 10min hopeful someone may come. Won’t be coming back in a hurry.

The staff worked very hard to make our visit very special the food was top notch I think your all saying would I do it again? Well that would be a big YES!!!

Cuerden cafe is excellent. After a relaxing stroll through the park it's lovely to return to the cafe for lunch. The cafe serves an interesting selection of food at very reasonable prices and their coffee is particularly excellent.

The food is well prepared, locally sourced and a varied menu. Staff are friendly and helpful. Well behaved dogs as welcome, this is the perfect place for good food and a great walk. Just a note that parking is chargeable for the park walks but...

Delicious food with very generous serving sizes. Friendly service. Nice to be able to sit outside in the fresh air. A good stopping point for long drives.

After a vicious arson attack on the cafe the staff have moved their operations to an orchard where they now serve the best dammed teas,coffee and not forgetting their park famous hot chocolate this bull dog spirit will not be beaten

Lovely food and a great menu. Prices are a little on the high side. Fab chocolate eclairs. Great end after a lovely walk through curden.

Visited today with my family. 7 adults & 5 dogs. Can not fault anything about the place. The staff were attentive. The bacon barm was delicious. Lovely views & a pleasant walk too. Certainly wouldn’t hesitate to recommend this place

It's such a shame to have to mark down this cafe which is in a beautiful location in the lovely Cuerden Valley Park however I feel that the attitude of some of the staff let it down. They need to have a tad more enthusiasm...

The wonderful people here slog their guts out, they all work nonstop to make your day so rememberable to make each visit a fantastic stay you just don't want it to end! Will I be returning to this little slice of heaven YES!!!

Have been before and the food has been lovely and a really nice environment. But unfortunately not on this occasion. Waited a while for a table, when seated was given a food menu and then waited even longer to have our order taken, to then...

I come here for my dinner in work, I got a Cuerden club sandwich I called ahead to have my food ready for when I arrived and they were very helpful and cooked my food minus Tomato. The sandwich was so nice, the mayonnaise was...

Eaten here numerous times. The food is fantastic. A great spot for after a dog walk and love that dogs can come inside. Often a great selection of cakes. Service can initially be slow, but then once ordered, the food comes relatively quickly.

Lovely lunch......sharing platter ..defo recommend .....good service friendly with lovely views looking over cuerden valley

Wonderful food and drinks. My friend claims ‘the best coffee around’! However, always quite slow service initially. It’s like it needs someone in charge to get all the staff sorted. It’s lacking some efficiency. Definitely worth a visit though and perfect for after a dog...

Lovely little coffee stop with a good choice of treats. All Covid guidance is in place and the staff are friendly and welcoming.

I visited here for breakfast with my friend yesterday. The view is stunning, we sat outside which was lovely. But our particular table didn't have staff passing it due to where it was. We was told it is all table service. As soon as we...

In these new C19 times. Amazingly well organised. And excellent service. And as always amazing latte. We had bacon bap and sausage bap, great fillings. Love the friendly enthusiastic staff. Highly recommend!

Good Covid 19 recommendations in place felt very safe. We were quickly shown to our table by a member of staff and informed about the process to follow whilst using the cafe. Food nicely cooked, tasty and well presented. Staff professional, friendly and hard working...

We popped in one morning to give the full-english breakfast a try. We were welcomed and shown to our table and our order was taken very quickly. All of the staff came across as very friendly and the views down to the valley are wonderful....

Lovely cafe, we had a really nice brekkie here. They also do some lovely looking cakes. Lunch is from 11.30. The park is very pretty with a stream and lake at the bottom of the hill. An easy tarmaced walk down. There’s a small ford...

Lovely cafe with gorgeous views of the park. Sat on the balcony which felt very safe / distanced and the staff had perfect processes in place. Delicious fresh sandwiches with a huge salad!

Visited with a couple of work colleagues for team lunch, we all enjoyed our visit food was very nice and great choice of cakes and snacks including gluten free. Not the cheapest but everything is high quality, was a rainy day when we visited so...

This is a lovely cafe which caters for the casual coffee drinker, those looking for a lunch snack or a main meal. The food is of really good quality. The staff are friendly and efficient. It is also dog friendly and are welcomed. They even...

Since opening in 2018 the Cuerden Cafe has grown in popularity (despite its above average prices) because of its wonderful location, views to the Pennines and superb cuisine. At weekends it is now hard to find a seat on the terrace or inside the cafe...

We have been visiting this cafe since July every week with our babies but over the last 2-3 months we have been made to feel unwelcome. We really enjoyed the food here hence visiting every week but a lady with short dark hair and glasses...

Lovely cafe, excellent menu, brilliant for dogs. All the food was delicious, top quality produce. Cakes and snacks for dogs too! Will certainly be back.

Enjoyed a Saturday morning dog walk through cuerden valley park and had heard the cafe was worth a visit.... it definitely is. There is seating available inside and out and dogs are welcome inside and out, as it was quite a dreary morning we opted...

We've been here several times over the past year with family. The park is lovely, plenty of parking and the cafe is excellent! Usually full of families and lots of well behaved dogs! Food is home made and generous and the cakes look really good!...

Visited here for lunch after a walk with the children. The cafe was completely full but luckily someone was leaving so we got a table which was quickly cleared. The staff were very friendly and efficient and the food was lovely and reasonably priced with...

Wow, what a place! We had no expectations when we stopped off for lunch today en route to the Lakes. We visited based purely on proximity to the M6 and the fact that they’re very dog friendly (they even sell pup cakes!). We arrived during...

A great little cafe with splendid elevated views over the parkland from its full-length picture windows and outdoor terrace. Warm scones with jam & clotted cream, plus probably the best coffee for miles, well presented by lovely staff. Well worth a visit just to sit...

Nice cafe here, it has a good choice of food, hot and cold. The views over the valley are lovely. There is a car park if you are not walking, it also allows dogs, so good if you are walking the dog.

Walking in the first impression was it's quirky with the second furniture all painted with different paints. My friend Anne had recommended this place because the food is always delicious and nicely served. Since then I come every week with a ladies walking group, having...

Lovely little cafe. As a group of new mums we regularly walk through the park and finish our walk with a delicious lunch in the cafe.

Stopped off while dog walking had a wounderful tea and cakes. Coffee is good also fresh ground, inside and out side seating. Car parks, be careful of charges.

This was our second visit, and Sunday lunchtime - the cafe was very busy, I probably queued for 20 mins to place our order. No menus on the tables, had to ask for one but this was remedied by a staff member after the lunchtime...

Went here for late afternoon dinner with my mum. Coffee was scalding hot, ploughman's was excellent and mum's jacket and chilli was coooked to perfection. Display and selection of cakes was very tempting but we were too stuffed to have any. Only complaint was that...

Northern Boys love pies! In fact they know where the best pie shops are and when to go for them. But Lancashire folk also love a great bacon butties! This cafe knows the secret to providing the perfect start to an autumnal Sunday. The barm...

My regular walks through the Cuerden Valley enabled me to watch the construction, kitting out, opening and development of the Cuerden Cafe. Since opening its popularity has gone from strength to strength. After a wet walk with my daughter and grandaughters (who had not visited...

Excellent food, while enjoying glorious views over Cuerden Valley. A slight disappointment was the number of dogs in the café. I realise that much of the footfall is provided by dog walkers, who have just as much right as anyone else to visit the café....

The location is excellent as the view is over the forest. The food is very fresh and the cakes look home made. I do have some areas of improvement however. £35 for two adults and two children to have a breakfast is excessive as I...

Met the family here this morning. Been many times and have the porridge. Its wonderful everything is set out nice and pleasant surroundings. See you again soon ..