Crystal Restaurant in Islington

We've been there more then once, the Food was good but the customer service is the one of worst I ever experienced. The staff was never really very friendly, with in ignorant attitude but what we experiment this week, the Restaurant should get an award for the worst, customer service!!! We were on of the last customers eating there last Friday and my partner left his Jacket behind with his Keys. We went there over 5 times during the week to ask for it, always been told somewhen else to come back and no one was even bothered to have look, just rude comments the busy working and only staff in here. Been told only the Manager has a key to the room with the lost property and the staff apparently don't have any contact detail from their own manger. Today we come the time we been told yesterday to see the manager but again he wasn't in so we insisted to sitz in the Restaurant until the manager comes in, no long a kitchen staff came out and was more helpful and had a simple look under the counter and handed us the Jacket with the keys. WELL DONE!!! Definitely We won’t go back in the again.

I have been eating at this restaurant for a very long time, and the quality has been up and down. However our recent two visits were very satisfying. We always order large Lamb Shish. The lamb is cooked to perfection: juicy and smokey. They used to give us a choice of rice or chips, but it is just rice or cous cous. I hope they will go back offering chips. The service is friendly and efficient but the price went up. Now it's £12 to eat in and £11 to take away. Please note they do not accept American Express Card; we have so much hassle with them as they are listed for Shop Small Scheme.