Crumbs Kitchen in Cardiff

I've been to Crumbs twice and both experiences stick in my mind as very negative. The first time I was with a friend and while I was waiting to be served the servers deliberately turned away from me and made me wait, even though there was a queue behind me and one person could have been serving and the other preparing. I chalked it up to them being busy and pacing themselves so whatever. The second time I went in alone. It was quiet and I was the only person in the queue. The staff all turned away and pretended to be busy and ignored me. I decided to wait a couple of minutes as I was starving and wanted to grab a quick bite before I shopped. A few mins go by and it was clear I was ready to order and trying to catch someone's eye, then another customer came in (a white male worker from a nearby shop) and they (plural) turned and served him before me!! I was shocked and walked straight out. Disrespectful and disgusting service and I will never go again. It felt discriminatory. AVOID

I'm into my 4th decade of eating crumbs salads - they haven't changed and are always excellent

Came from the reviews, but left disappointed. The selection of salads were cabbage, cabbage, more cabbage, grated carrot, grated cheese and a brown rice dish. We both ordered a small bowl each with different items and ended up mixing our bowls to try and get some flavour, sadly everything was just so bland, the rice dish was completely tasteless. Even adding a couple of toppings to each bowl just didn’t help to improve the flavours. To add to this, the lady with the long dark hair tied back, who served us, was just downright miserable and quite rude. Not a nice experience at all and we won’t be back. Luckily there’s plenty of tastier and friendlier vegetarian places in this city to choose from.

Fab food Fab service Fab atmosphere Good price

Appalling atmosphere and ignorant service! Made us all feel unwelcome and unwanted. We had to initiate the conversation to ask for food, though no other customer was waiting, we were continuously ignored! Though we ordered food, did not even want to eat it as I was put off by the behaviour! People came from upstairs and when we asked if we can sit upstairs, they said no it is only downstairs! Outrageous, never recommended for people, felt discriminated against to be honest.

I love this place, the quickest and savory pies are top BUT just one thing ... don't make the salad stuff so cold. The salad rice the other day almost gave me toothache as it was so cold.

Been dining in and purchased takeaways from Crumbs regularly for approximately 28 years. The food always scrumptious and excellent service x

We came here for breakfast and not sure what to eat my partner chose the full English and I had scrambled eggs & mushrooms on toast. It took a little longer for the food to arrive as they had problems finding gf bread, but when it arrived the portions were generous. The food was well cooked and there was a good choice of options available. I had indigestion after my breakfast, but that sometimes happens if I eat too much egg, so not necessarily their problem.

Discovered this quality restaurant today having seen their “healthy vegetarian food” bill board nearby. The food was excellent. Tasty, fresh, full of goodness. Several pie options. Staff were attentive. Only slight negative was that there was a queue to be severed. Can’t wait to come back. It is worth the wait.

Lovely veggie place, I'm vegan there were lots of options. Great value for money. And very friendly

Lovely food and an obviously very popular place ! I had the tuna panini and a coffee and it was very tasty , filling and hot. Staff were quick. Seems quite a selection was looking at the menu boards , cottage cheeses , all sorts of seeds and salad stuff, shame no one in my area does this . Saw a few jackets potatoes going out too which looked very filling Pop in there!

Small place with indoor seating three small tables out in the arcade passage. The hours are limited (only until 4pm), so basically breakfast and lunch. I found the menu quite limited, as I have to restrict my carbs. I pretty much could only eat the salads - red cabbage and white cabbage, and one time (we ate there two times because my partner has more choices) I had the mild cheddar as the third “salad choice” in the small salad bowl. I felt it was quite limited. There are some pies and quiches. The soups are potato leek and vegetable, which has a lot of potatoes (so lots of carbs), and there is chili and a curry with rice (again, lots of carbs). For those who need accessible toilets, not here - the toilet is down a flight of steep stairs.

Still in the same family, this nice little restaurant is still very popular, serving very good vegetarian dishes. Delicious vegetable soup with tasty bread and butter was much enjoyed.

We had potatoes stuffed with hummus which were very good! Accompanied by a small crunchy salad for more freshness. The service was fast and the price very attractive (a slight additional cost to stay there). A nice place for lunch. The quiches and cakes also looked very good. Go early to avoid the wait

Vegan, vegetarian and gluten free menu. Food and coffee best small cafe in Cardiff!

Visited this week at lunchtime as I always try to support local businesses rather than chains. Ordered a jacket potato with beans, a panini and two soft drinks. The lady that served us was quite abrupt. My daughter asked what smoothies they did as they were on the chalkboard, to be told “we don’t do smoothies”. My jacket potato was done straight away however I had finished it before my daughter’s panini arrived. We came to have lunch together! Tables downstairs and outside were not cleared after being used.The total cost was £22 which I felt was expensive for what we got. Would not return.

I visit once a week and first came here 40 years ago! Great food, fresh and tasty, all vegetarian. Over the last few months the service has deteriorated. Recently I waited over 15 by the counter. There were 2 serving. In that time they served 2 people and were also preparing takeaways. They were clearly not as efficient as the previous brilliant service. Still not served I told one member of staff that they needed more staff and that the service was slower. Her reply was “well you know where the door is”. Very rude! Over 40 years of custom!!! It’s a great pity as it was a heaven for me in town.

Restaurant is located in a cute Mall in Cardiff. The shop is small, and could be quite busy at Lunch Time. They have a broad range of dishes, as famous for salad bowls (You can choose between 3-6 salads), or warm dishes. I had a bean chili. It was nice, spicy nothing special, and definitely homemade. However for that price, the plate was one third chili, and two thirds rice, was disappointing.

Fantastic no nonsense quality food, salads, jacket potatoes and much more. Queues out for the door speak for themselves.

Really lovely place to eat and drink. Such wonderful food options - all delicious and super healthy too. Lots of seating and nice atmosphere inside.

Lovely Mediterranean veg pie, vegan sausage roll, and leek & potato soup as well as side salads!

This cute little place is found in the Morgan arcade in Cardiff. It’s vegetarian/vegan so perfect for my diet. However I’d say that some of the dishes are a bit bland but I don’t see this as a bad thing. I’m only saying because some people might not be used to such type of food. Their soups are the best if I must say. The perfect thing to have on a cold day. Overall, service is fast and good and staff is very kind and welcoming. There’s plenty of seats and plugs where to charge your phone.

Good service and food. Maybe it should improve the way the food is heated.

We had a late lunch here and loved it. Would highly recommend the spicy sweet potato soup .. it’s so delicious and the homemade bread is perfect with it.

Dirty cutlery and teacups, service very slow and not particularly friendly. Food was nice but prices have gone up compared to the website so not worth it considering the small portion sizes

A cardiff institution! If you're hungry and you're looking for healthy vegetarian food crumbs has your back. The famous salad bowls are delightful but there's so much more on offer. If you decide to check it out, the fact that there's always a queue is a sign of how well loved this place is.

Undercooked food and grumpy staff

I had a fantastic lunch here. Highly recommend the salad bowl. Really generous portions at a very reasonable price.

I'm a pure carnivore. My partner introduced me to this place 4 tears ago. And, now I love coming here for odd salad now and again.

Delicious cheese, potato and tomato pie. Hard to find this kind of homemade food in a city centre these days, especially vegetarian. Lots of seating available. Only downside was no hand soap in the toilet.

Loved the mushrooms on toast with poached eggs on top

Really cute, cozy place to eat. The food is relatively cheap (under £10 for pie, a spoon of salad and a drink). Multiple vegetarian and vegan options. It’s quite small and quiet so great for getting away from the noise of the rest of the city, but it does mean it’s often difficult for people to walk past your table while you eat.

Ordered a veggie fry up. They were out of hash browns so I subbed for 🥑 which was microwaved, the mushrooms hot and oily but uncooked. Tomatoes on the fry up were also uncooked. Obviously Toms and shrums can be eaten raw but felt it was a bit rubbish for the start to our day out. Also hot avocado 🤢 toilet also quite minging.

It's gone downhill since owner changed

Had breakfast and coffee this morning in Crumbs and can honestly say it was the best poached eggs on toast I have ever eaten. Everything about the food was perfect and the coffee late was perfect too. The facilities were very clean and it was the first time I can say that I didn't need to close my eyes and still be able to find the toilet. You could have put me in the toilet blindfolded and I wouldn't have known I was in one. The toilets were spotless and fresh which is always important to me. The whole experience from the food and the facilities was perfect and to top off a really good experience the staff were helpful and smiling and always busy. I would highly recommend Crumbs if you are visiting Cardiff. I will definitely be trying some of their amazing food when I visit next. 10/10.

Been to crumbs since the 80s. Always consistently good 👍. Their mixed salad never fails 😋.

Our experience differed. The cafe at lunchtime seemed busy and chaotic. Customers were treated as a bit of impediment to the two servers. Chilli (at 12.30) was not yet ready. You could have a choice of up to x salads but as there were only x number if. salads to choose from it wasn’t exactly a choice. Food was very basic indeed.

Wow - what a gorgeous place! Loads of lovely vegan and vegetarian delights on the menu. Really lovely staff, nothing is too much trouble. I cannot believe I’ve never been in before. This is definitely now my favorite cafe in Cardiff. The salads and juices are just divine - simply wonderful x

Very friendly and welcoming place, small and cosy more room upstairs

Small-town, artisanal food neatly tucked away in the heart of a capital city. A very well-presented, vegetarian English breakfast and a pot of tea came to less than £12.

We went here for a light lunch, the chickpea and spinach pie was lovely with a salad. I had a very tasty sweet potato and coconut soup and wonderful bread. Would definitely return,all though a slightly limited menu. The atmosphere was lovely and relaxed and the staff very helpful.

Went in on a Saturday morning. You can find a vegetarian breakfast in many cafes these days but it's a bit more difficult if you want a vegan one. Service was quick and professional and the food was good and reasonably priced. Portion size was about right for my liking (i.e. not a massive plate of unhealthy stodge) and the coffee was more than decent.

Rude staff and lack of meaningful options on the menu

Lovely little cafe serving fresh, tasty homemade food. The smashed avocado on granary bread was delicious!

The food was bad. I didn’t feel welcome. Grumpy and rude staff.

I haven't been to crumbs for about five years, as I don't go into town much. However the quality and taste of their mixed salad is, to be fair, legendary. I don't know for sure, but suspect that the mixed salad alone has made Crumbs a bit of an institution. It's great to know it hasn't changed since the last time I visited this cafe. Add peanuts and a dollop of their mayo based dressing for a filling bowl of goodness. The only downside I can think of is that their food hygeine rating is three stars, which is pretty shoddy.

Had the spinach and chickpea pie which was delicious and they sell my favourite flavour kombucha! Staff were friendly too.

Great selection of food , great staff , all food looked amazing and fresh , would definitely recommend.

Lovely breakfast spot with friendly staff that go above and beyond to cater to your every need! Thanks Rachael and Claire for yet again a lovely experience.

The rice is to starchy, I'm aware some business wash they're rice to take the starch out. Maybe they could start doing that as a suggestion but the red cabbage was sub par and why is there just white cabbage as an option?

Unhygienic and terrible service. I had the questions for my order barked at me with no pleasantries. I asked for a slice of pie/quiche and a salad. I wasn't told the pie came with salad so consequently I didn't need to buy another salad. The salad didn't have any labels so I asked what they were. The woman serving was not happy about this. Then I had to ask if they had a salad dressing and she absolutely drowned it in dressing, so I was unable to eat the salad as the dressing was so powerful. The spoon handles for the salad were left in the actual salad itself, meaning anyone that had touched it, had then spread germs into the salad. Definitely not returning.

We had salad bowls with 6 toppings how ever I couldn’t have 1 of the toppings (rice) as it has nuts in it. I feel that it would be better and safer to remove the nuts and have them in a separate bowl as another topping. Also I wouldn’t say it’s wheelchair accessible.(space to move)

What fantastic, fresh food! Large salad bowl, homemade quiche. My son had jacket potato with vegetable curry. Really tasty, highly recommended!

Really nice little restaurant and friendly staff Really enjoyed the tasty salad bowl.

Loved my visit. Would definitely come back for breakfast again.

On sait qu'on n'y va pas pour de la grande cuisine et on en a pour son argent.

Lovely friendly find! Great porridge and fruit option!

delicious homey food, generous portions, the outdoor seating is actually indoor, and is dog friendly

Sandwich board on the high Street says vegan and vegetarian breakfast. Went in at 10am on a Saturday only to be told there's no vegan breakfast.

Customer service matches their food hygiene rating, terrible

Standard of food really dropped - especially in the salad bar - and prices really gone up - been a customer for many years but just not worth it any more

Very rude owner who has no respect for his customers he needs to learn customer care can't answer the questions below because we were told to leave the cafe because I was supposed to have cheated the queue 😔 really I would not have done this im a 73 yr old lady i just moved in around a man because there was no room when coming in through door.

Myself and my sister both seniors are in total shock of how we were spoken to by the manager ,owner ?today ,anyone frequenting this establishment will know of the small area there is for queuing for food!all we did on this occasion was step around a customer to make more room at the door,to be then accused in front of the customers of cheating the queue which is something we have never done in our 73 yrs,he then went on to shake his head at said customer which I was not happy about and proceeded to tell him,we were then told to go eat elsewhere both verbally and with gestures!I don’t know what to say about this man bad manners is one thing but pure hostility is another,we would not want to go to this place to eat again and feel very sorry for the staff under this person.

Totally discussed in the way in which the owner of this Cafe spoke to us we are ladies in our seventy and in all my years on this planet i have never come across such a rude man he accused as of cheating the queue when all I done was to move around in front of a customer who was standing there to get out of the way of the door I never asked the girl to serve me before the customer I would never have done that but he was shaking his head and rolling his eyes at the customer at this point my sister did speak up he started flicking his hand and telling us to get out and go else were and this was in front of a full cafe needless to say we left and will never return agine a very rude man who shouldn't be in business if this is the way he is with customers.

Lovely fresh salads and delicious selection of additions

This is a lovely little place. Does good selection of vegetarian, vegan and gluten-free breakfasts. Fresh juice good, coffee good. My American-style hash browns were a little anaemic, undercooked and under-loved, but I'm a hard diner to please, eggs were very well cooked though.

Worst customer service, owners or managers are rude, not attentive or friendly whatsoever. A pity because the food is ok, but I never felt welcome, it's like you are an annoyance and they are doing you a favour. Nothing against the employees (that seems to change constantly as I've never seen the same people twice)

Been going for years and thankfully doesn't mess with their signature salad bowls, a winner everytime.

Tucked away, in one of the cities famous arcades, this popular but intimate vegetarian/vegan cafe feels like an undiscovered gem. The menu offers plenty of mix and match choice, for the busy worker and leisurely tourist a like. Staff are friendly, service is quick and the food is good, freshly prepared and delicious. I will definitely visit again next time I'm in the city.

Music good....and the biscuits that came with the coffee...but other than that...the coffee was watery and undrinkable, the Mayonnaise was watery enough to pour and the avocado seemed also watery. Everything was watery! Such a shame as we looked forward to it and these things are easily fixable. Central veggie cafe should be great!

Absolutely delicious food and friendly service..5*

An excellent small cafe in the arcades. Good quality food from salads to jacket potatoes (veggie chilli or veggie curry). Friendly staff, reasonable prices, plenty of seating upstairs.

came here with a friend, tasty food at very reasonable prices. staff were friendly as well

I first visited Crumbs in the 1970s when I started my first job in Cardiff. Take-away salads every day. After 34 years in London returned to Barry and was thrilled to find that they still make exactly the same delicious fresh salads and still serve in wooden bowls!! Everything about Crumbs is refreshing apart from , unfortunately, the welcome from the male manager/owner serving the food. A smile and a pleasant comment would make such a difference!!

Nice enough, salads were a bit generic

Customer service leaves a lot to be desired. The man behind the counter seemed to be in a bad mood with me for some reason. He was very rude almost throwing the card machine at me in contempt. If you’re having a bad day don’t take it out on your customers.

A great place in the city center for a quick lunch or breakfast.

Great! Cheap and tasty with a wide variety of food for vegan and vegetarian

40 minute wait so far breakfast. We weren’t told there would be a wait and that information should be displayed so customers can make a choice. Unacceptable.

Just amazing, great food. A hidden gem to find.

One of the best places in town.

Had a lovely coffee and cake. Great location in Morgan Arcade. Friendly staff and clean facilities. Will definitely visit again when in Cardiff

Small kitchen in the arcade, ideal for breakfast. I had lovely chunky granary toast with tast marmalade.

Really disappointed with breakfast today. First of all, told abruptly that there were no eggs florentine as there was no hollandaise sauce. No apology. Then, the vegan breakfast was so pathetically stingy that you get NO toast, and have to choose EITHER mushrooms OR beans. Yes, either/or. Not both. With a vegan breakfast!!! Two of the most important vegan components!!! So tight!! Oh, and the so-called hash browns are nothing of the sort. Just sliced, cooked potatoes with no flavour. No crispy hash browns. And no sauces offered. And it cost £6.45!!! Yet was very bland and cheap-tasting. #rip-off!!! It's a shame, as Crumbs used to be THE place for veggie food. However, the truth is, for half the price you get much better at Wetherspoons. And there are plenty of other veggie/vegan food outlets in the centre of Cardiff waiting in the wings, so will visit those from now on.

We spent 3 days in Cardiff and we went to this small cafe for 3 breakfast. It was so good we went for lunch one day. The service was excellent and the food also. The cafe was well used which shows how popular it is.

Very disappointing that they serve average smoothies in disposable plastic rather than a reusuable glass. Average food as well, porridge good but American hash browns didn't really resemble what you would expect.

The food is really good, there was a queue waiting when I ate there, service was fast and efficient, everything was great including location except the staff really need to cheer up a bit!

Had lunch here on a Saturday in town & was really looking forward to a salad bowl. Not sure if they were just low on supplies but the 6 salad bowls were very uninspiring - one was just grated cheese, another just grated carrot. 1 was coleslaw, another was just lettuce & tomato. Only 2 were a bit more exciting - a red cabbage dish & a rice salad with some peanuts in it. It honestly felt like a throwback to the 80s. No herbs or anything to add a bit of zing & freshness. The falafel I had on top was a bit dry. Nothing I felt I could complain about but there are so many amazing salads you can do i felt really disappointed.

Maybe lighten up a bit? The food is great, the location is fab - it’s one of Cardiff’s jewels. But the vibe from staff is bad. Apart from one fairly cheery girl, you all look like you’re there under sufferance! 😒

Wholesome vegan and veggie food - curry, chilli and salad options.

Wasted my time standing in the queue, service super slow and careless, got basically everything in my order wrong. Put dairy in my vegan salad, forgot to put syrup in my coffe. Had to waste even more time going back to take it all back.

Beautiful spot with a quaint seating area upstairs. Highly recommend for healthy and nutritious food 💪🏼 🌱

Amazing fresh salad, cosy with reasonable prices

Really enjoyed Lunch this week at Crumbs fabulous choice of Salads...Quiche.. veggie curry .food Amazing 😊 Great service

Stumbled on crumbs whilst looking for something nicer than Wetherspoon cheap and cheerful breakfast. Being veggie we were excited that we had a good choice. The girl taking orders seemed to be so engrossed in that part of the job that she left customers hanging - no acknowledgement they were there, “I will be with you shortly “etc The coffee was one decaf and one filter. They were just shoved on the table and left on Tray. . Didn’t tell us which was which decaf so had to ask. We Both selected the vegan breakfast. It was £6.45 I think. It came as two sausages, some fried potatoes half a tomato and you could choose between mushrooms or beans. The plate was very small it wasn’t what I would call a hearty breakfast more if a light bite. No toast either. The meals with toast such as eggs did look slightly more appealing to be honest.

Was given a dirty glass and when I returned it to ask for a clean one, there was no apology. Just a grumpy exchange for a clean one, which I had already poured my drink into. No offer of a replacement drink. Lots of dirty tables not cleaned the whole time we were there. Very disappointed. Wouldn't return.

Amazing breakfast..fab coffee excellent service ....thank you crumbs

Had breakfast with my friends on Saturday morning….awesome!!! Can highly recommend the poached eggs and mushrooms on toast …. Coffee good too!!! Staff excellent…. Will be back !!!

Good value and good selection of salads

A Crumbs salad is a tradition in Cardiff. Fresh salad bowls and other vegan/vegetarian treats at good prices.