Crown's Coffee House in Caerphilly

Don't bother ordering never answers the phone be more quicker walking to China & back use to be amazing food but gone right down hill now

My favourite take away! I now live in England and I travel a lot but have never found a better tasting Chinese takeaway! I always come here when I am local.

Just ordered chicken chowein and what I got was a tasteless mix of noodles and slop. It even looks like vomit

Ribs were over cooked and burnt, rice was like eating bullets, my daughter's chicken balls over cooked, chips soggy... Poppadoms arrived all crumbled like a packet of crisps.. Although the beef curry was great...

1st time tonight I've been to Lotus. Excellent food, more choice with veggies, portions good size and cheaper than some competitors.

Portion sizes are fab, food tastes amazing! best Chinese in the area! Best Chinese I’ve ever tasted

Limited parking outside. Good variety of food, prices reasonable. Clean and aire. Did not have to wait long for your order.

Good quality Chinese food, well cooked. Home delivery service also. Cash only though, no card payments.

Excellent Chinese takeaway, tasty and one of the best tasting in the area. Would rate 5 but sadly the quality of the chips have gone downhill over the last year, not fresh most of the time and taste like they've been reheated, numerous occasions where this has happened. Apart from that very tasty and you'll struggle to find better tasting Chinese takeaway in the Caerphilly area. From someone who has tasted them all

Great chinese, food was amazing not only in taste but you get great value for money. The staff are so friendly and helped me when I asked for a certain dish without salt/chilli. Thanks guys 10/10

Part of the order was poorly executed. The 1/2 special fried rice contained half a small prawn; four small pieces of ham; a small piece of pork ; and a small piece of chicken. Basically rice and peas. I rang to discuss this with management who seemed to not accept the criticism and suggested I was mistaken. Very disappointed.

Nice local Chinese but they are so busy you can’t ever get through to them over the phone to order food

Lovely food, would have given 5* if they accepted card payment but unfortunately they are cash only and not on just eat or similar app

Ordered from here last night as I remember it being a lovely Chinese, food arrived and the crispy beef was like eating dust and no taste not edible atall. The chips sauce and rice wasn’t enjoyable🤢17.50 for it to go straight in the bin.. called them to explain this and got offered a discount next time and said they will not refund any money. So annoyed as this used to be a nice Chinese

Always have great food from here hot when delivery or when we pick up well be ordering again this weekend

Never ever again will order from you. Food came cold and missed bits off delivery. Prawn crackers a bag of mess. Not the 1st time either. Used to be such a good Chinese. Not no more

Terrible service tonight and arrogant attitude, food is really nice ,shame there's no customer consideration 😡won't order again.

Awful food, disgusting 🤮 me nd my partner just had this Chinese as we heard its the nicest Chinese around, spent £25 which it all went in the bin, not fit for consumption, I wouldn't recommend this place, meat in curry was disgusting supposed to have been pork but it looked like sliced spam, really awful food.

Possibly the best Chinese takeaway I've ever had. Their Salt and chilli chicken left my mouth on fire, loved it. Their portions are good and the service was friendly.

Just had some very tasty food from here tonight and very hot. Thankyou

Fantastic hot food, fantastic customer service, very welcoming and friendly, lovely and chatty. 🌻 Their food is delicious, we will definitely be returning 🌻 very lovely. Covid safe. 🌻 Phoned up for pick up and they were sorting our food out as I walked through the door. 🌻 Very happy 🌻🌻 💯 💯 💯 💯 Recommend

Had a lovely takeaway from Lotus house

The food is of decent quality, the delivery times were shocking and had waited over an hour for it as it was "busy". I felt the customer service was lacking that day and therefore cancelled the order.

Crown's was born as the pendamic was starting but has come through strong. The staff are really helpful and friendly. The cakes are to die for. There is take away coffee or now things settle down you can sit in with a coffee and a cake. But there's much more ...... take a look at Facebook

I have been a long time customer with lotus house,even moved 3 times in 30 years,but tonight I have been ripped off, my husband ordered chicken fried rice, it came in a tiny container i rang them and they blamed me for not specifying the size, I have never been asked what size EVER for chicken fried rice, but they charged me full price, when I complained all they did was argue with me that I didn't order the right portion, I'm disgusted as I've supported them for years, obviously they don't care anymore, that's it for me, Disgusting

Simply put: The best Chinese takeaway I've ever been to. Ample portions at a reasonable price and top quality! Nb. It may be too salty for some tastes

If your a fan of pancake rolls you have got to give them a try 2.50 gets you the biggest pancake roll ever a meal in itself 😋 l only just remembered where the place was and some 20 years later the pancake rolls are ...simply the best!!!

Best chinese food in Caerphilly. Should put syrup with pineapple fritters though

Love this place best Chinese anout

Best Chinese in Caerphilly without a doubt

Very enjoyable had the meal for two. Good potions and good price.

Not the cheapest but good fast Chinese food. Very clean.

The best chinese around, for 40 years now Lotus House has been serving excellent quality food. The staff are very friendly and always remember your name, they are very helpful at all times. The drivers are equally as friendly, and I always tip the drivers, as everyone should, for their dedication and speed. Overall, Lotus House is an excellent chinese, which I always happen to crave at the end of a long day. Thank you Lotus House, I am proud to be a customer! Lotus House... raising families since the 80s. Xoxo

Best (massive) pancake rolls I've had.Hot food.Plenty of it.Big size potions is what's making us re order every week.Nice crunchy chicken balls.Looks all fresh and clean. GOOD WORK CHIEF. KEEP IT UP 😎

Would rate a zero if could, ordered a take away, plates up and my partner pulled a massive black hair out! We are blonde so couldn't have come from us, rang them up all they offered was five pound off my next order! Not even a replacement, when my partner demanded one we were hung up on and wont answer our phone calls! Terrible service!

The food is superb and very good value for money

My favourite Chinese style food

Always a good take away. Reasonably priced compared to some. Always hot food and chicken balls amazing. Top class.

Excellent value for money, good tasty food.

Normally a good Chinese but the last 3 times I've ordered food the food as been like warm and the size of the small fish gets smaller and smaller and by the time you take the batter off it looks like a fish cake

Best Chinese takeaway in Caerphilly

Disgusting customer service. Ordered in the shop just a large chicken fried rice with no peas and a large curry sauce as I don’t like peas, never have. Drove home opened the tray and what do you know... peas. Took it back and I was called a liar and the well ... the female behind the counter swore at me in front of other customers. To save the argument I walked out eventually with a refund. I will never order from there again after being called a liar. Being sworn at I can deal with but don’t call me a liar.

Quality of food was OK, but the portion sizes were small

Best Chinese in Caerphilly / Cardiff

Stunning yet again, thanks lotus house.

Great food for here we have food from here often

Crispy beef tasted like soap, everything else was nice.

Lotus House has been part and parcel of my formative years and their pancake roll was a revelation to me!

Have always ordered from here up until tonight. The food was awful. Asked for extra sauce and came dryer than usual. Forgot part of the order but refused to take responsibility and blamed it on "the new girl". Could hear this new girl arguing her case in the background. Shocking customer service, shocking food and have definitely lost customers tonight. Refresh on customer service skills and employ staff that are capable of taking orders over the phone. Ridiculous

Great Chinese tried all around Caerphilly this is definitely the best !

Absolutely disgusted with this place as they put all your order in 1 bag and the bag breaks on the way home I phoned them up and they hung up on me I know have £20 worth of food wasted if you order from here please take your own bags 😠😠😠

Amazing food, quick delivery. Best place around

Cheap and tasty food Every time

Nice phone service and came quick food was warm and tasted ok but I found a bone in my chicken chow main!!! Totally put me off! The sweet n sour chicken balls was nice

Best Chinese in Caerphilly. Never had a bad meal very friendly staff

Lynne I think I love you lol ...best Chinese. Food anywhere ... You will not get better Chinese food anywhere else

I enjoy the soups haven't been well lately and chicken noodle, chicken & sweetcorn, chicken & mushrooms are just the best, filling & very easy on your stomach

The Best Take-Away In Caerphilly. Excellent portions and great quality.

1 Star hygene rating very poor.

one of the best special fried rice and beef curry anywhere. very clean shop and fast service.