Based on 4.195 opinions finded in 6 websites

Based on 4.195 opinions finded in 6 websites
Nº 408 in 507 in Suffolk Coastal
Nº 124 of 152 British in Suffolk Coastal
Opinions
My chilli beef was not chilli beef more like battered sweet and sour beef, noodles were also not good. Highlight was the free prawn crackers!!! Chilli beef and noodles now in the bin 👍🏻 Thanks anyway.
Stuart . 2025-03-09
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The app said the food had been delivered . Was only sent out for delivery after I complained . Driver said he had left the takeaway 20 mins prior to arrival . Food was also luke warm .
Amanda . 2025-02-25
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We dropped in for lunch, it was a special meal for us first impressions were good, clean abd attractive interior. We chose off the menu and ordered. considering the lack of customers in the restarant we thought that we had to wait a long time for our food. When the food arrived I thought the portions were small for what we had paid. i had ordered liver and bacon with chips, chips were lukewarm, the liver was not much better and the gravy was cold and congealed. I asked for the food to be heated/replaced. i had to wait a further 10 mins.My wife had eaten her meal before I got my replacement. I was asked by a member of staff if every thing was ok, I told her my experience. She offered me 10% off the bill which I thought was a bit mean considered it was a special day. When I went to pay the bill I had a deduction of £3 I queried this and was told it was only off the food.Dissapointing on a special day.
Mobile65683603133 . 2025-02-15
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Food was good, didn’t get our prawn crackers though they were swapped out for spring rolls that were not good!
Teresa . 2025-02-02
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Still waiting for it to arrive. Hasn't even started being made it says. Should of had it by now before it changed the time
Iain . 2025-02-01
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i was not happy with my order it came spilt out of the tub it was in and all in the bad and chips was a bit dry
Aimee . 2025-02-01
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Driver was lost and didn’t call me, I had to keep phoning shop, then had to go out and find him, and the food was cold and soggy
Lauren . 2025-01-28
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Great as always .. earlier than expected . Well done
gsry . 2025-01-19
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Food was excellent. Crispy Won Ton, Combination Curry Salt and chilli chicken. Food was still hot when ot arrived.
Alison . 2025-01-15
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a special occasion lunch at classy venue with great staff and a spoilt for choice menu. Easy on-site registered parking .
tania66harris . 2025-01-13
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rude driver, called me a fat customer, refused ti bring food up to flat, threw food at me out of his window, food fell on ground and smashed, unsuccessful delivery, want my refund.
Jason . 2025-01-12
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Some things were right,but several were not. The bedroom was warm (good) but somewhat tired, the plumbing in particular. The bed itself was comfortable, and actually larger than they advertise. All the staff were pleasant and helpful, but, I suspect, too few in number, as I had to go hunting for someone to deliver a dessert. The main meal was awful, and my wife's fish and chips were nearly all just chips.
TonyfromNorfolk . 2025-01-09
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I had been to this restaurant a number of years ago and the food was excellent. Unfortunatley this was not the case this time. My pork belly bites starter was dry and tough and the main of fish and chips was equally disappointing. The fish was not fresh and was a 'triangle' with flat thin batter that looked liked it had just come out of a box from the freezer - not the battered strip as portrayed in the picture on the website. The fish was served on a bed of crushed peas that was both tasteless and cold. Perhaps it was telling that on a Saturday evening the restaurant area was almost empty all night. I have to say though that the staff were extremely friendly and polite, a credit to the establishment. Sadly, I don't think I'll be visiting again.
Andrew W . 2025-01-05
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Always great food and piping hot, delivery service is great and delivered with a smile, can’t recommend enough.
Mark . 2025-01-03
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Didnt receive anything says it been delivered
Jamie . 2024-12-31
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Poor quality meat, special fried rice was horrible. Seaweed had a funny taste. Won’t be placing an order again.
Suzi . 2024-12-30
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Superb Food & Service. A last-minute table reservation, they fitted us in for Sunday lunch. Amy & Scarlet made us feel welcome despite being the last people for lunch. Excellent fish & chips and the best nut roast I ever tasted! Despite the Crown being on our doorstep, this is the first visit, but we will return SOON. Thank you so much.
Shoemandave68 . 2024-12-29
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Chips were cold and stale and chicken balls were very dry
jason . 2024-12-26
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Service lady in shop on collection was very rude and grumpy. Let’s the food and restaurant down.
Clara . 2024-12-24
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Perfect as usual , I made a mistake and placed the order for collection, phoned them and it was sorted for delivery great service!
JIM . 2024-12-15
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It didn't even arrive. After 2 hours I had to go to the restaurant myself to pick it up.
Christopher . 2024-11-23
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Just arrived at 18.20 and is freezing cold.
Steve . 2024-11-22
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Great food, very quick and they gave us some free extras❤️
Erin . 2024-11-16
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Appear that the food was just hurried into containers and liquid all over inside bag.
Jean . 2024-11-16
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sent to the wrong adress but amazing service, driver brought it round, thanks so so so much again, amazing food
Harry . 2024-11-08
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Nearly 3 hours late and cold!!! Terrible service
Gillian . 2024-10-30
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I waited for the order for over an hour, where the app said that it was on the way, the food was ice-cold, so disappointed
Karina . 2024-10-30
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Arrived cold, food was really not nice at all any of it. Ended up putting it all in the bin. For £42 I was very disappointed. Worst Chinese meal we’ve ever had. Certainly won’t be ordering again.
Suzy . 2024-10-28
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didn't receive order but took money out of my bank account and I want it back
Louise . 2024-10-26
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order was late asked for some money back and got refused everyone avoid at all costs place is terrible sauce was all over bag and food was not nice wont be ordering again
Reagan . 2024-10-25
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Decided to give the crown a try was abit sceptical after seeing the service reviews but we couldn’t fault it ! The young lady that served us was quick and efficient, food was lovely and was quick to arrive. Would deffiently come back ! Would be nice to see a gluten free burger on the menu maybe
Wicker001 . 2024-10-19
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Slow poor service. Mediocre food. Enough said. Wouldn't recommend . Odd ambience - v modern, lacks pub tradition and cosiness
glynis h . 2024-10-17
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Absolutely first class. Delicious food, delivery perfect and a really friendly and professional service. I would 100% recommend the Golden Crown. Proper good service and proper tasty food. A+++++++++++
Stephen . 2024-10-14
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Food arrived cold. Tasted horrible. Prawn crackers was so soggy. Yuk
Laura . 2024-10-06
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Never delivered took my money and rano
Atila . 2024-09-29
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Order at 19.30 and never came till around 21.15 shocking
Danielle . 2024-09-27
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Waiting over 2 hours for food is ridiculous- especially when the app says 40 mins
Anna . 2024-09-27
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A lovely lunch - ordered the Thai style mussels and a sirloin steak. Both delicious. Ate in bar area and there was an upbeat ambiance about the place. The Barman gave us some teabags to try as we were leaving as he saw us looking at the interesting selection. Will return.
Minnie . 2024-09-25
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Food was awful. Prawn toast was somehow burnt on the outside and soggy inside. Chicken balls were rock solid and the fried rice just tastes like trash. Never again
Sophiee . 2024-09-18
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i ate her in april it was great came back in september it was awful it was fish and chips or burgers i walked out i dont know if the chef has left but i will not go back
anthony c . 2024-09-18
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was great being early ,another lovely meal
JACQUELINE . 2024-09-06
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Sorry but just no, the food as very hot considering late. But just no. The food was tasteless, the spring rolls talk about soggy they were horrible. Chicken fried rice had no taste. Won’t be back what a waste of money!
Allison . 2024-08-17
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Very poor quality meat. beef was very chewy and gristly. prawns were cold. sauces were congealed and couldn't be eaten. very poor compared to the 1st time we ordered.
Louise . 2024-08-17
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The delivery man rang and was extremely polite! Food was excellent and very hot and tasty !!
patricia . 2024-08-04
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Still haven’t received our order
Wendy . 2024-08-03
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The food was amazing, everything was fresh and super hot The duck was phenomenal, and what I got was a free portion of spring rolls. Amazing place. Thanks to the chef
Karina . 2024-07-31
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Food was delicious but only spoiled by the way it was packaged for delivery, the mixed plater was squashed and all the sauces had escaped onto all the other containers and bags.
Paul . 2024-07-28
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Too much stodgy and fried items on the menu. Bread and a tiny helping of vegetables at £7 was ridiculous. Need some vegetarian dishes and simpler,
MalteserMalteser . 2024-07-28
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Food was cold, and no response from Restaurant when tried to call. unhappy with restaurant and money wasted
Robert . 2024-07-18
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Everything I ordered was insanely tasty and fresh, I love it when something crunches and everything I ordered crunched under the tooth, the duck was insane and the amount of toppings made mine, bravo for the chef, insanely tasty food
Karina . 2024-07-18
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chicken was dry and iver cooked. chips were soggy
Greig . 2024-07-16
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Always good food, always earlier than the given time. Well worth it
Keiren . 2024-07-14
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Okay meal but very slow service. Long waits for starters, main and to get the bill. Also, limited menu and then some items not available to order compounding.
pkbowie . 2024-07-13
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I haven’t receive my order it says delivered but I’m still waiting? I try to call no answer this has never happen before and always order from here because the food is very nice ?
tania . 2024-07-11
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Real shame lovely hotel and the food is quite good .. but to wait over an hour for a fried egg on toast is pretty bad
deniseblack . 2024-07-03
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Nice spacing between the tables and modern decor which looked clean and bright food was very good particularly liked the whitebaite
jackieg452 . 2024-07-02
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We ate here on Saturday evening, because it has several Glute Free options. The food was good but the service let the place down. It was fine but as the evening progressed got rapidly worse.
Ian S . 2024-07-01
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Food was meh at best, definitely a lot better Chinese options in aberdeen. Probably won’t go back
Owen . 2024-06-22
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Food was excellent as per usual however the tub of curry sauce had leaked all over one side of the bag :( states that food was delivered at 20 to but was actually delivered just short of 7pm
Paige . 2024-06-09
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Order was late. Came with 2 items missing. Chips were horrible. Won’t be ordering there again
Nicola . 2024-06-04
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The call was absolutely shocking, when I called to ask about my delivery they hung up on me twice. never ordering from this business again. delivery man was late but he wasn't rude
Joseph . 2024-05-21
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App showed collection available for 23.30 got a message at 22.50 to say food was ready then a phone to call to say shop shuts 23.15 ur food ready now if you want it be here before then. if the app is wrong shouldn't have accepted the order. got there and the sign on the shop says shut at 23.30. food was very salty and very dry and the speed it was ready after order was placed must've been just reheated. disappointing and won't be back.
Simon . 2024-05-16
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My bucket is full of what ever rubbish they sent as food will not recommend this place at all please don't waste your money
Michael . 2024-05-05
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Food was.. I'm sorry to say awful, chicken curry was like cement, ribs were so dry and chewie, pancake rolls chicken and veg 🫤 dripping in grease to the point you can't taste the veg inside.. Sorry but it's just not great at all
Dave . 2024-05-01
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Chicken noodle soup had no flavour. Chicken curry was so thick I could hang wallpaper with it. Prawn crackers had brown bits on them the only good thing was the chips and rice. Will not be ordering from here again. I would question food quality and hygiene.
Mark . 2024-04-29
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Never received order at all, tried phoning restaurant and no answer what so ever, wouldn’t recommend
Amberlee . 2024-04-27
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2 hours from ordering finally got delivery
alan . 2024-04-20
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Everything was good, thank you very much.
Ricardas . 2024-04-05
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Lovely food as always. Highly recommended. Always delivered on time and hot. Nice big portions. Brilliant meal
Michael . 2024-03-30
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Food was pretty cold, beef and prawns really tough
Andrea . 2024-03-26
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Excellent meal replenished all my energy for the whole weekend.
Paul . 2024-03-22
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Rice overcooked, delivery was faster normally a good thing but had picked a time for a reason and it arrived 20 minutes before time
Lucy . 2024-03-10
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Half the food turned up cold and soggy and there were items missing from our order. They said they’d cook it and send it asap, 1 hour 20 mins later the missing item arrived. When I phoned back to question where our order was and the missing items the lady on the phone was nothing but rude and laughed down the phone!
Francesca . 2024-03-08
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Extremely late by near 2hrs for only 3 basic items (people that answer phone were nice) Won't ever order from here again, food wasn't great at all. Strongly wouldn't recommend
Hannah . 2024-03-01
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good, the courier was polite and helpful
Allana . 2024-02-25
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Always tasty and delivered on time and with care
Debra . 2024-02-24
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First time I have ordered from the Golden Crown, and it was a good meal and I will definitely order from them again.
Paul . 2024-02-16
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food arrived cold. needed reheated and having ordered before we were disappointed with our meal. the batter was very thick and food arriving cold. not the standard the golden crown normally delivers.
Cassie . 2024-02-13
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wrong food delivered not what I ordered whole order went in the bin.
Karl . 2024-02-13
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Food was delicious and plentiful. I am putting late but it was a Saturday night and Chinese New Year.
David . 2024-02-10
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Food was an hour late pork curry not cooked properly food cold won’t use again
Caroline . 2024-02-09
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Sauce was so clumpy I won’t be back. And at one side of my chilli chicken wasn’t even covered in the clumpy minging sauce, thanks but never again. In other meal only three prawns and was burnt. Chicken satay was super clumpy like if you pour it it just dumped onto plate.
Natasha . 2024-02-07
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First time tried this place everything great quality but bit confused on chow main never had it that way sauce on top but all dry below
Khalis . 2024-02-05
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very tasty and excellent portion sizes
miss . 2024-01-20
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it says delivered but it hasn't
Linda . 2024-01-20
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I have not got my delivery and it’s saying it’s delivered
Jacqueline . 2024-01-18
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Food was lovely as always and nice and hot however, the delivery driver was completely incompetent. I am aware of an issue when using certain maps putting you to the wrong street so always put a note on explaining what address is the correct one, despite this I had two phone calls from the driver who tried to tell me he was at the correct address, he had great difficulty understanding when I told him he was on the wrong street and even when I did explain this multiple times he still tried to tell me that it’s stupid to have 2 addresses on the same street. One is Gardens and the other is Crescent. It made what should have been a very easy simple meal into a complete shambles
Adele . 2024-01-17
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Considering the weather could not blame the guy for being late
Tamsin . 2024-01-16
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Food was freezing absolute shambles og a place
Chris . 2024-01-16
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DELIVERED ON time excellent food and still hot when received. will use again. perfect thanks
Jim . 2024-01-13
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worst Chinese I have ever had curry sauce was to thick and gloopy and the banana writers are not whole bananas battered not good quality at all
Teresa . 2024-01-04
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order delivered bang on requested time, hot and delicious 😋
Shona . 2024-01-02
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took an hour and a half to get here, the food was cold. curry half and half was inedible.
kris . 2024-01-02
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order neve turned up. so disappointing
Kenzie . 2023-12-31
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The food wasn’t hot and the chicken curry was inedible
Emma . 2023-12-30
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Food was cold when it arrived , and the sauces were not pleasing
Wendy . 2023-12-29
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Food was delivered almost an hour after the estimated delivery time. Food was cold when it arrived so my partners curry sauce was like glue. The chicken in the curry didn’t taste right. I had to call the restaurant twice to check on where my delivery was.
Victoria . 2023-12-27
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Food arrived very late and was cold. Requested money back, but they didn't approve.
Cheryl . 2023-12-26
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My food didn't even show up . The app said enjoy my food. I lost out on money . Normally this place is good but Jesus what has happened to them. Never ordering again
Cara . 2023-12-26
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Very late food was cold and very unedible especially curry sauce weirdly looked like a tub of jelly 🤢
Ashley . 2023-12-26
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The chips are soo nicely cooked and the fish is devine best fish and chips service is great may have to queue but that shows how popular this place is . Love you can get a child's portion too . Excellent and priced well .
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We bought chips in and she rudely kicked us out . No can you please eat those outside just can’t eat them here go outside … then kicked us out when we told her not to be so rude ? Alright food but bad customer service
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