Cross Keys Inn Wootton Bassett in Wiltshire - Phone Number, Reservations, Reviews

We had a great time today, celebrating the end of the school year with a bottomless brunch. Amy looked after us brilliantly and made us feel very welcome.

Went for a bottomless brunch as an end of term treat for a group of teachers… it was absolutely fantastic. Our server, Amy went above and beyond for us! The food was excellent and the drinks flowed freely 🤣 all the staff there are brilliant

Dinner with my brother, I've enjoyed eating here over the last couple of years, but yesterday I was very underwhelmed. the food was absolutely fine in itself, but the portions were terrible as was the presentation barely any salad in the burger and about 4 pieces of cauliflower for 7.50! and not even so much as a salad garnish and a very small amount of fries. This really needs addressing, as with the prices being comparative with other pubs in the area I feel I'd now go elsewhere, which is a shame as it's a really great place with lovely staff.

Really enjoyed the evening out. Staff were excellent 👌

Was slightly concerned / sceptical of the food at bottomless bring and it was “fine” without being amazing but one of the staff was an absolute GAME CHANGER. Short haired lady; don’t know her name but she was a BRILLIANT host, friendly, fun and made a great one liner joke about the salt. We attended with a slight expectation of the bottomless brunch being rubbish but she made it work. Will definitely rebook because of the service. Would recommend 10/10

Visited on Carnival Day, very busy, expectedly! Limited menu, understandably and prices were quite high. A great atmosphere in the run-up to the carnival procession, unfortunately disturbed by a large family of travellers whose children were running around creating chaos and pulling decorations off the walls, throwing bangers around in crowded areas, annoying punters. Eventually spoken to by a member of staff and they left shortly afterwards. Great, friendly bar staff, fast service too, especially a bar worker with short dark hair, another with long pulled back hair and glasses. Really friendly, great customer service. A great place!

Awesome chatacter pub. Alot larger inside than seems outside. Pool table and plenty of pleasant inside and outside seating. Great bar venue, with plenty of drinks on tap!

Coming from up North I was shocked at prices visited to watch a football match was a good atmosphere

Pleasantly surprised. Popped in for a beer, food looked so good we ordered some. Proper chicken wings with bags of flavour. Guinness took an age to pour because they took so much care over it. Would be there all the time if we were local.

My wife and I went here for an impromptu meal whilst in the town. I Went to the bar where there was group of men effing and blinding loudly which was a bit intimidating but I ordered a share plate and two coffees anyway , the price was £27 so not a cheap deal. The coffees eventually arrived cold so I took them back, the waiter apologised saying he was distracted and brought us two more. Meanwhile I spotted a used positive covid test left on the table near the menus! We quickly changed tables and told the waiter who took it away. We waited a further 20 - 30 minutes for our food which looked good but in reality, for £20 was less than average in quality. Anyway, having already paid, we ate what we could and left. Doubt we'll visit again anytime in this lifetime.

Me and the partner went for a meal and enjoyed it very much. The pub was very busy but we still got served very quickly. The food was very good and came out hot and quickly I would definitely recommend to my friends and I'll be going back soon

ross is the best manager anyone could ever ask for (he told me to say this)

Amazing place love it here, really well run

Screens near each table means conversation is hard work when football is on. You have to order at the bar and can't open a tab which was frustrating when in a group. The "locals" in there were swearing (the C word came out a few times). Wouldn't return.

There were a decent selection of drinks and there was a a decent atmosphere in the pub.

Friendly staff but a long wait for food .

12 of us ate here for Christmas brunch/lunch, most of us chose the sourdough sub filled rolls to which we were told there were only a few left. When they came out they were baked hard and were like large hotdog r olls, (you could snap them) nothing like the menu. 3 people also experienced dodgy stomachs that night from the steak/cheese 'cheesey joe' subs which came out in wraps as had no sub rolls left. Very disappointed with the food, Will be eating elsewhere in future.

Worst Christmas food ever I had. Regrettably, the Christmas meal I had was a let down. The nachos were overly sweet, the chicken wings seemed to lack any meat, and the burgers were dry and overcooked. The pudding was particularly disappointing, too. Paying 30 pounds for such a meal left me feeling unwell. I won't be returning to this place anytime soon. It's a shame that they're serving such poor-quality Christmas dinners

Good beers and they allow dogs in. Great beer garden.

Good food and a nice place to have a pint

Staff are always exceptionally friendly, welcoming and always happy to help and get to know their customers, Amy, Emily and Jade definitely deserve a special mention.

Rugby in the snug bar, lively atmosphere, loads of customers for a weekday evening. Quick service, good beer selection.

My experience at cross Keyes has been amazing wonderful people and lovely staff and love it when they throw events

Friendly bar staff, dog friendly, consistently good food, large outdoor area.

Excellent brunch for the Babcock team on Friday 18th August . Food was brilliant, service was excellent and we all thoroughly enjoyed our afternoon. Thankyou

Great food and great atmosphere 👍

Terrible food but friendly clean pub with good atmosphere. Just not worth eating at. Ordered Coli wings that came burnt on the outside and raw in the centre that were absolutely disgusting. Also ordered Mac and Cheese with a £2.50 upgrade. The upgrade was missing Guac, mayo and Jalapenos. So payed £2.50 for essentially some sauce.

Sports bar with food. Craft ales and ciders. Tasty burgers and big screens. Friendly and helpful staff. Nice atmosphere, casual place.

great pub, best staff make it one of my favourite places to be!

My favourite local! Hard working staff and a good time every time

Nice lunch quickly served with no fuss

Fairly standard pub. Food was filling if mundane, was the only one that served lunch at the time we rocked up into town. Has a good sized beer garden but TVs for the ashes was not working out there

Arrived at what seemed like a nice pub whilst travelling, went to the bar to be told they weren’t doing food - despite food being brought out of the kitchen. No apology, no signage to explain, total waste of time. Poor atmosphere, rude staff. Avoid.

First time here with a group of six friends. Nice pub, flagstone floors and a large beer garden. We wanted to eat and had booked a table, but by all accounts the regular chef was off, with a trainee in his/her place. The menu was therefore very disappointing with no proper meals, but a more fast food offering of burgers, pizzas, chips, halloumi sticks, chicken wings and a few other bits and pieces. I opted for the bacon and cheese burger with fries, it was ok, two decent burgers in the bun, a piece of streaky bacon and a melted piece of cheese along with a generous portion of fries. It filled the hole but a proper, non fast food meal would have been better and was what we'd expected. Beer was fine, service ok.

Amazing staff, really enjoyed the food and drink, will definitely be back!

Staff have no clue food awfull ide give a miss

Nice afternoon snack nice friendly staff a little bit different to your standard menu.

Their melt burger is one of tbe best burgers I have ever eaten and the Doom bar is a great pint. Friendly staff too.

Good variety of drinks and food. Friendly staff.

I the hamburger is really nice. The atmosphere of the place is cool, lots of different people there. Options of beer is also nice. You can order directly from your phone. Staff was very friendly, and even with the kitchen closed, they accepted our food order. I will be back!!

Been here a few nights recently atmosphere is good and nice food

Awful!! I booked a table for 2:30 for 5 on Sunday 5th March. There wasn’t a table ready for our reservation, which wasn’t great. We then sat and chose what we wanted to eat to be told at the bar they were no longer taking any food orders! I was pretty much accused of lying about my reservation that I had made the day before. I had confirmation in an email on my phone for them to see but they weren’t interested. Horrible experience, I would never go back or recommend this place.

The staff are polite and attentive there are several screens for viewing sports and the heated smoking area is a nice

Great decor and atmosphere. Reasonable prices too

Best place, atmosphere and staff are amazing.

Great place to watch the Fball ⚽😃

Welcoming staff. Have a few night on in there as well

The pub looks lovely and had a great atmosphere. We walked in at 7:20. Went up to order about 10 mins later and was told kitchen closed at 7:30. The menu (in my opinion) has far too many hot/ spicy options anyway. I wouldn't visit again for food because of that.

Brilliant establishment...in these difficult cost of living times less than a tenner for a pint and a chicken wrap was terrific value

Really friendly staff and a good atmosphere

Great value for money, food was really tasty. On road parking

Good setting, easy access, friendly staff, plus a good, 'pint', enjoy, chez😄

Nice enough pub with lots of space, but at over £5 for a pint, prices were a little high, particularly as we had been drinking at the hotel over the road and paying £4. Nice that dogs were made welcome.

Probably the worst nachos ever. The simplest of snacks messed up completely. Two ingredients missing from the plate. No jalapeño and no rocket. If I were you don't bother.

Friendly had the Mac & Cheese it's superb

Great staff great food great drinks .Amy & Emily are so friendly and welcoming definitely be back.

Brilliant pubs best pints in town, tasty food too!

Lovely outdoor area. Some nice real ales on draught too

Very hood fresh home made food.

Really nice food had a sharing plate for myself was plenty for two friendly atmosphere nice staff worth a try

Was disappointed to find the menu only had pizza and burgers due to technical issues. Burger was fine. Sat outside in the yard on a lovely sunny day but surrounded by smokers. Not what we wanted.

Very vibrant pub, known locally am told as a sports pub. Food available but haven't tried it so can't comment on that. Indoor bar area very traditional decor, as are the other inside seating areas. There is a meeting room come seating area to the back of the property for hire. Located on the High Street in Royal Wootton Bassett, this building is a fully renovated old coaching Inn, where the old court yard is now the outside covered area. Locally was told, its known as a sports pub. Was busy and noisy, majority of the patrons were in outside area, cooler in this heat wave!

What a fabulous pub. Staff were so friendly, the coffee was excellent and the burger was to die for. Two meals and two coffee's for £20. Will definitely go back there

Very nice pub with a varied selection of beers on tap including ciders. Food that came out looked very nice & staff are very friendly & welcoming not only to humans, but also dogs. Highly recommended.

Always very friendly service and great selection of drinks

Lovely beer garden with a cat that keeps trying to eat your food, the Nachos were not good at all.

Food was good, but the cookie dough ice-cream wasn't as described. Ordering food at the bar was a bit of a faff

Just a fantastic place and service. Big shout out to Amy and Emily who made me feel so welcomed.

Good pint Good food Very pleasant staff

Very nice food and drink. Met some friends and found a cosy spot for a chat. Staff very friendly.

We’ve had a great time last weekend here . Live music created a really fun atmosphere! Food and drinks were both delicious and service was very friendly!

Love this place! And the Greece night was amazing!! Will definitely be back!

Nice food, but for some reason the Sunday menu has no prices! Turns out though, it's the same options as the normal menu, just re-arranged a bit.

Tasty food and good bar service

Great place, reasonably priced and wonderful staff.

This place is a Tardis. It doesn't look much from the outside but once you enter, it just goes on and on. Although on the Cask Marque Ale Trail, the purpose of this reviewers visit, the options were minimal this day - there were only two pumps dispensing this fine British beverage and neither the ubiquitous Doombar nor the pervasive London Pride were available. The establishment has many wall mounted TV screens and I should imagine becomes well patronised by a certain element in society when a soccer match is being screened. These people are more than adequately catered for by the multiple choice of fizzy foreign concoctions to choose from. There is adequate standing room in the establishment and on match days, those wanting a quiet drink are best to seek alternative venues.

Always a warm welcome, good range of drinks and food.

Barrow supporter here, stopped off there before we played swindon on Saturday, great little spot with a cracking beer garden, deffo be back next season if swindon don't go up

All the staff are lovely and there is always a good vibe and good service. No complaints 10/10 pub

Very accommodating with a dog- friendly staff and delicious food.

Me an my husband visit all the time on our own or with our granddaughter, excellent gluten free options and amazing atmosphere 😀 the staff are always willing to help and nothing is too much trouble

Amy and Emily were incredibly welcoming to me and my colleague after a hard day on site, both warm and friendly and happy to give us an excellent first experience in the pub. They even gave us a free glass to take, many thanks to you both, you are both awesome! Love to you both X

Dog friendly pub on the high street in Royal Wootton Bassett. Large garden out the back with heaters. Pods with t.v's in to watch sport. Big food menu. Several snug areas too. Really nice all year round. Great place to meet friends.

Food was mediocre. Service was extremely slow. Booked a table on their online system, but they had no record of it.

Lovely staff and a good mix of visitors

Food tasted brilliant. However my mac n cheese was quite small, was expecting a better sized portion. Staff were friendly, would come back again.

Fantastic food and selection of drinks and very friendly staff. Enjoyable afternoon. Will certainly visit again.

Friendly popular pub with a pleasant ambience. Enjoyed a couple of gins here in a quiet snug-like room which had no bar service.

No 241 cocktail offer despite it being on the menu, Wife was v disappointed. Food was just about average

Brilliant place to drink in Bassett by far the best pub in the high street! Staff are brilliant and friendly very welcoming and polite, Louisa, Emily, Amy, Dan and Ross are brilliant! Food is great and I would highly recommend!!!

We visited and there was an issue where the festive menu was on the app but activated by accident, so the food we ordered they couldn’t get for us. Was disappointing but one of the employees came over to explain, probably expecting us to have a go at them! They were so helpful and made it super easy for us to get a refund and said they’d make sure if we placed another order that everything came out at the same time. They even brought over the refund receipt and made extra effort to reassure us. It was really good service despite that issue and was seriously impressed with the blonde human who helped us :) didn’t get their name but they’re an absolute asset to the company that’s for sure. P.s. the food we did have was so good 😍 thank you!

Stopped here for coffee with walking group ladies staff very friendly and service very good, even tho one order was incorrect, due to mis-pronounciation, it was soon put right.

Lovely young lady with great blond hair and a wicked shirt served me and was most happy and cheerful. Definitely coming again.

The pub was fine and the staff friendly. We enjoyed our lunch but my red wine tasted 'old' like a bottle that has been open a while. It wasn't bad enough to complain and it could have been me.

Staff friendly, good outside seating area and great cocktails!

Friendly staff, nice atmosphere and great value food!

Friendly staff and service was excellent, food also very nice 👍👌🤗

Helpful staff. Good choice of food for any member of the family.

Burger was missing onions, cheese, spinach and nachos as per the menu. Taken back and arrived with the missing bits but not hot and tasteless. None of the Food was hot and it was mostly overcooked. Sausage and mash both arrived with no gravy. We had to ask for the gravy 4 times and the children had eaten their sausages and most of the mash when it did eventually arrive. No check back was done to ask how our Food was otherwise we would of said it was awful. Desserts were missing strawberries and chocolate sauce which we weren't told about when we ordered. Overall disappointed and not a good meal at all.

Appears to be part of a chain. Went for lunch - food was fine but I'd rather not have had the mustard type sauce or gherkins in my burger. The chilli sauce that came as a dip was horrible too - I suppose I expected sweet chilli sauce which it certainly wasn't.