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4.1

Based on 1.582 opinions finded in 1 websites

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Nº 235 in 751 in Newham

CUSTOMERS TALK ABOUT DISHES WITH..chocolatewafflecreamlady
Score
OpinionsNoteGoogle1.5824.1

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Amazing service from Faiza she was kind and patient with me! ❤️

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NB . 2024-11-04

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Great ambience and delicious food.. Best place available for desserts in east London. The manager was so humble and provided the best service. Definitely i will comeback again with my family here

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Lama S . 2024-10-21

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Uzayr gave me the secret creams sauce it was top tier🥴

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God’s Servant . 2024-10-19

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UPDATE I came back a while and new staff completely and the guy in charge is no longer here. New staff are very friendly quick. Amazing service and everyone seems happy to be just working there. I previously rated this 3/5. My new updated rating is 5/5.

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zakir hussain . 2024-10-12

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Love place for desert, the costumer service was really good especially from the young lad called uzair who helped myself and my friend place our orders while giving us recommendations.

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Aftab Afzal . 2024-10-06

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The quality of the desserts have gone down drastically. We got 5 different desserts and they were all horrible. Asked for caramel sauce on waffle and the waffle was covered in some watery brown liquid, no idea what kind of sauce that was. Chocolate sauce is horrible too - tastes off and almost fake-like. Only good thing was the £1 vanilla soft serve. Better off getting some ice cream and waffles from Tesco instead.

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Zainab R . 2024-09-30

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Uzairy gave us a wonderful customer service 👌

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Emily Cole . 2024-09-29

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Uzayr has amazing customer service 10/10

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Charlie Richardson . 2024-09-29

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Uzayr give us very good service & delicious dessert

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Zia Din . 2024-09-29

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Wonderful time here. Uzary was a great server - he made us feel welcome. Would love to have him again!

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Anita Cole . 2024-09-29

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Uzayr has great service and is the best in the world

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Kazeem Cole . 2024-09-29

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Uzayr was an amazing host 10/10 service

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shaukat ibrahim . 2024-09-29

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Amber was extremely helpful and kind.

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Wing Stop . 2024-09-27

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Amber and vilta were amazing need a raise 10/10 would recommmend. Promote them asap. They should run the store and become managers. so good

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mohammed ahmed . 2024-09-27

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Amber is amazing best employee ever please give her a raise. Great made us laugh

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Abul Rahman . 2024-09-27

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Delicious food and good service (Ambar was a friendly staff member).

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Yousuf Abbasi . 2024-09-27

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Lovely dessert, friendly staff (Ambar was a friendly staff member).

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yusuf Islam . 2024-09-27

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Amber served me and it’s was great

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Yeliz Dizman . 2024-09-27

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Ambar is amazing great service!

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Faiza Bilal . 2024-09-27

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Vilta gave great customer service, place was clean and dessert was yummy

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Vicky Singh . 2024-09-27

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ambar was amazing. The food was great. Lady called vilite sat us down. great service and food

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Mohammed Chowdhury . 2024-09-27

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Happy with service and waitress Amber. Thank you

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berta j. . 2024-09-27

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Naresh was amazing and very kind! We enjoyed our meal and he was very attentive

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Fatmata Bangura . 2024-09-26

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Great staff with amazing ice creams and atmosphere!

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Martin Cawley . 2024-09-24

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Naresh has excellent customer service as do the rest of the team. Wi-Fi could be a lot better.

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Gulum Alamgir . 2024-09-24

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Great customer service. The staff were very helpful, welcoming and friendly. The food was very well presented and tasted delicious. The seating pod seats could do with some new upholstery, but apart from that me and my family had great time.

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Wayne Yates . 2024-09-24

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I would give 5☆ to Naresh ,very good communication skills, and a smile on the face worth a lot .

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antal monika . 2024-09-24

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Uzayr was very helpful and the service he provided was top quality.I would give him more that 5 stars for service if I could ,such a charming guy.

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Duria Farhan . 2024-09-22

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amber was very attentive and polite! would return :)

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Ana Natalia Catalina . 2024-09-22

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Uzayr was a great host and helped me with my order

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Emma Turnbull-powell . 2024-09-21

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Food was OK. The cookie dough is more like cake than cookie dough. The milk chocolate tasted more milky than chocolatey. The atmosphere was nice and place was clean. Our waiter Uzair was so lovely and friendly and ensured we were happy with our order! He went above and beyond when we complained about the cookie dough.

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Soulma . 2024-09-21

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Uzayr, was very good with his service.

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Rylee Gaming . 2024-09-21

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The service is very very slow. I’m here on a Saturday and we came for 2 ice cream cones. Ordered at 17 past and received at 34 past. Bit of a joke! And there are only 6 tables occupied so not sure how much of an excuse that could be as I only saw a staff member attend a table once during my time here. Too busy with online orders?

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M E . 2024-09-21

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Uzayr and Ambar were very kind and helped me out too.

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Abdirahman Bodleh . 2024-09-20

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Uzayr very kind and helpful, a great service

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Laura Lievano . 2024-09-20

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Uzair provided a great service and excellent hospitality, I’ll come back just for him.

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Habib Miah . 2024-09-20

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Everyone is really friendly especially Sinsu Very friendly and polite and professional service

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Ej Jj . 2024-09-20

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uzayr was very helpful(ambar too)

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Hamza Aidarus . 2024-09-20

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Uzair provided incredible customer service to us and was speedy with the way he delivered our desserts

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Mahfuz Miah . 2024-09-18

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Uzayr is an amazing host, his recommendations were 10/10

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Shabab Mahmood . 2024-09-18

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food was delicious and ambar’s service was brilliant

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Zohaib Zafar . 2024-09-16

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Ambar - The service was excellent 10/10

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Nayim Chowdhury . 2024-09-15

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Uzayr 10/10 attentive couldn't have done it without him

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Amris Dhell . 2024-09-14

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Uzayr gave very good service, I hope he gets rewarded for his efforts

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R H . 2024-09-14

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Uzayr was a great host. There was an issue with the waffle being undercooked and he sorted it in a very professional, demure and classy manner. He made my experience a very pleasurable one.

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Sharon Mitchell . 2024-09-14

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Uzayr was very helpful from the start to the end. Desserts were delicious. Uzayr was very professional and great service

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Rejna Begum . 2024-09-14

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Great service from Uzayr & I enjoyed my ferrero rocher milkshake will definitely be coming back again soon.

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Jewel Events . 2024-09-14

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Uzayr was excellent. Very attentive. Helped us with his precise recommendations. Ambar was friendly and constantly checked on us.

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Craig Nelson . 2024-09-14

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Amber and Uzayr delivered fantastic customer service

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M V . 2024-09-14

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Great service from Uzayr! We were seated promptly and food arrived quickly!

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Victoria . 2024-09-14

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Decent ice cream and interio decor. Polite staff. Easy parking.

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Lily . 2024-09-14

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Uzayr has great communication skills - enjoyed the experience!

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Neighbourhood Nip . 2024-09-13

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good service and friendly staff with good communication and customer service especially staff member uzawr

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Tamera Thomas . 2024-09-13

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A brother named Naresh gave us very good customer service and the desert was great

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Dont Watch . 2024-09-11

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Aresh is very good service treating everyone nice.

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jayul hoque . 2024-09-11

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Menu is very extensive and interesting. We tried the Oreo waffle. It’s was okay. I did not like the chocolate sauce. Visited the store very quiet time but took long to get the dessert. May be they were busy doing online orders. Staff were attentive and okay.

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Duplay Biswas . 2024-09-11

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Desserts were delightful. Very happy with their service especially from Faiza and Sinsu. Very kid friendly atmosphere. Sadly no photos of our desserts as it was too good to wait. Would go again in future for a treat for the kids after school. Also want to say a big thank you, as when we went last, my daughter had accidentally left her wallet, in which they had held onto it for safe-keeping, and it was 4 days later that we had realised she lost it! Thank you, thank you, thank you.

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JOANNA ESPIRITU . 2024-09-09

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Uzayr has 10/10 service, will come again. He is professional, smiling and friendly, presentable, smart dressing.

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Muhammad Aashiq . 2024-09-08

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Yzayr has the best customer service skills in this place

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Taz Ahmed . 2024-09-08

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Great customer service from Uzair

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Kashif Hussain . 2024-09-08

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Uzaur lovely and friendly was able to sort out my late order. Very pleased with the service from him today

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Althea Kanu . 2024-09-08

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Visited with my family and was very disappointed. There were several flies in the booth that we were sitting in, andmore around the shop. One of the flies had ended up in 2 of our orders which quite frankly is disgusting. The waiter had even walked away and said “ we have a fly problem “. The food had taken a very long time considering there was about 6 workers with few customers.

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Amjad Khan (Maj) . 2024-09-08

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Uzair’s customer service was on point

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Farhana Begum . 2024-09-08

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The place was really nice and clean, Uzayr was friendly and really helpful, thank you! :)

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Lisa Parodi . 2024-09-07

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uzer and amber gave good service, uzer was very patient and understanding as we did have a few difficulties with our orders.

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elijah smith . 2024-09-07

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Ieva & Uzayr provided our food with speed and efficiency. they made me feel welcome and i will be returning

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EK Munii . 2024-09-06

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Uzayr & Ieva provided excellent customer service and were very polite. 10/10 would come again

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pierre iyeli . 2024-09-06

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Excellent customer service from Uzair. He was very welcoming from the get go.

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Fawzia Tasnim . 2024-09-06

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Ieva & Uzayr were great and super friendly. Checked in on us and ensured we had a great experience. Really recommend if they’re on shift!

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T K . 2024-09-06

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Uzayr and Ieva bussed me still, the food was very tasty and sweet, I’ll gara rise again

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Erik Rusnak . 2024-09-06

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Incredible dessert, excellent service from Naresh

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Mustafa Farah . 2024-09-05

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Amazing experience, enjoyed the dessert and good service from Naresh

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srr ikram . 2024-09-05

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Naresh was our waiter for the time we were here, huge thank you for a Fantastic service. Service with a smile. Definitely recommend and will be back soon.

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KAnn Bambury . 2024-09-05

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Super friendly staff, lovely food and great service. Naresh was really friendly and helpful. Definitely recommend!

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Chantae Bambury . 2024-09-05

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Desserts was really nice and The staff members Sinsu and Faiza did good services

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Taslima Akther . 2024-09-03

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Minimal waiting time and nice fresh tasty food, for cheap!

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Marvin Juice . 2024-09-03

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The food was disappointing as well as the atmosphere. Flys everywhere and they were preventing us from having a good time. The only upside to this experience was one of the lady's serving us was nice. The other lady was a little bit rude.

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Nicholas Muncey . 2024-09-03

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I fell like waiting for a milkshake for 10 to 20 minutes is not acceptable. Specially when one of the workers is cutting strawberry’s and the other one is looking around. And the place is empty. These is a message to other people if you want a milkshake that takes 20 minutes and taste like one that other places makes it in 2. Then you can come here.

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Eiman Rafi . 2024-09-03

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Food came cold, flavourless and dry. Very very disappointing.

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Ashley Cole . 2024-08-27

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Uzyar was very happy full very good staff

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Hajra Essa . 2024-08-26

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Amazing service by Uzayr. Great food

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Zargham Zaidi . 2024-08-26

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Arrangement of tables and chairs are always a mess. Floors are never sweeped. Disgustingly sticky menus that never get cleaned. Upon being taken to our seats the waiter throws the menus onto the table… Not a great experience

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Bushra . 2024-08-25

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I really didn't like how they had so many there and the waffle was cold and the chairs and tables where dirty and sticky when we asked for water we had to get it our self and it was warm

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Shabnam Akram . 2024-08-23

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I recently visited Creams Dessert Place and was disappointed with their ice cream offerings. The pistachio ice cream, which was recommended by an employee, unfortunately tasted like play-doh—definitely not what I expected. 0/10 The Bueno ice cream had an odd undertone, almost like cardboard. I can't recommend the ice cream here based on my experience. 2/10

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Sayan Siva . 2024-08-22

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Amazing environment and yammmmmii food

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Zillur Rehman . 2024-08-21

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Ambar, thank you for your service you were really nice

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kys . 2024-08-17

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Food here is really nice but I would recommend going to other Creams in London for larger items due them being more generous generally :)

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S Montaha . 2024-08-09

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One of the best place dessert lovers Atmosphere is too good crowded place at evening times

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raheem rp . 2024-07-30

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Ordered chocolate waffles and it had a hair in it

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Javeria Arshad . 2024-07-28

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Worst milkshakes ever! Please do not sell something you cannot make and charge £7 for it aswell, the audacity!! Supposed to be a ferrero milkshake but I honestly just paid £7 for milk.

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Mahima . 2024-07-28

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Toilets are very dirty really unacceptable condition

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Ziaul Islam . 2024-07-27

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Top service and a family atmosphere. Creams Café was brilliant.

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Brookes En France . 2024-07-20

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Ice cream parlour with lots of choice

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Jim Ludlam . 2024-07-19

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nice food and cheap price manager is so helpful

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amber Khan . 2024-07-18

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Amber was very helpful. Will definitely visit again.

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Ibrahim Arjomand . 2024-07-18

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Ambar gave an amazing customer service, very polite, sweet and friendly. Great experience at Beckton Creams. Will tell our friends and family to come to Beckton creams.

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M Khan . 2024-07-18

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Friendly staff here and the waffle & cookie dough were excellent. Nice going white late when the place was quieter.

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Iain Duthie . 2024-07-18

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Try your milkshakes before you leave. Just bought two Ferrero Rocher milkshakes. One of the milk taste funny, lemony. Milk must of have been left out of the fridge for more 20 minutes for the bacteria to build up.

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H Pat . 2024-07-16

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I ordered 2 ferrero rocher milk shake, and cappuccino totally disaster and disappointing.. all I can tast is milk, customer service very poor, not bothered. Cappuccino was watery. Never coming back, wasted my money

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Mina Khatun . 2024-07-14

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The service experienced from Uzayr was phenomenal. He was polite, professional and friendly.

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Rebekah Loftman . 2024-07-07

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