Creams Cafe in Hackney - Phone Number, Reservations, Reviews

Amazing waffle with strawberries and banana,and a scoop of vanilla ice-cream.Taste very delicious,and the portion is more then enough for one person.Not expensive. It's worth the price. Friendly staff

Service fantastic. Crepes, waffles, and ice cream delicious! Millionaires flavor was legit! Wife and kids and I all thoroughly enjoyed it!

very good products and very good service from Emmanuela There is a very good atmosphere in the shop you will definitely go again Well done guys

This creams is always extremely slow and staff seem like they absolutely hate customers. I waited over 20 minutes for a milkshake and after enquiring, a staff member told me someone else had taken my order, and was very unapologetic. Avoid if you are in any sort of rush.

We had icecream scoop of Vanilla, Chocolate Fudge Brownie and Oreo Cookie Sundae Fundae and Smarties Sundae Fundae icecreams on Sunday. The service was great!! We were served by Rabia from Creams Southall situated on 154, The Broadway UB1 1NN. Rabia was so polite and helpful in taking our order. I would say she is of the one of the best in staff in Creams Cafe! I would like to recommend Rabia's name so she can win the in-house competition!

First time visit would not go back on principle as prices are far too high, almost £7.00 for a milkshake and £3.00 for a small bottle of water is totally unacceptable, I don't understand why they are charging so much, being as they only bring you your order, you have to queue, order and pay yourself. The counter staff are extremely disorganised, your left waiting for ages to order whilst they serve the takeaway customers. If you have money to burn and like chaos then go here, if you don't, go to macdonalds where you'll get a meal, drink and a milkshake for way under that price and to be honest apart from the squirty cream on the top of the milkshake the taste was no different.

I live next door, I have always ordered to take away even in the late evening, I always liked it and it was my favorite .. but tonight I came to place an order as always to take away, at 11.47 pm and they told me they were closed . today is tuesday, i always ordered something even later, but apparently they didn't want to work anymore. they even replied in a rude way! they lost points to me!

Amazing loved the food and service very friendly staff … jaffar provided an exceptional amount of time and service making sure our visit was perfect , will be coming here again Definitely recommend

i ordered a chocolate waffle with spinkles and got a waffle covered in nuts that look like teeth. the nuts taste awful and makes me want to throw up. I DID NOT ORDER THE NUTS! and the ice cream melted as soon as a got it. This was a waste if MONEY!!! i did not get what i ordered. please take my advice by calling them and making sure they got your order right.

I had arrived at this brand of creams at 5:30 pm on Sunday the 13th of February alongside 7 of my friends. Please note when we arrived the restaurant was quite empty. I was the first of my friends to make an order of a Chocolate forest with vanilla ice cream waffle. 30 mins later most of the orders were received however the waitress said she has no record of my order even through I had provided her with my receipt , but instead of making my order she was rude, raised her voice and told me to get a seat. Now as the 1 hour mark approached to my luck the manager came down and I had explained everything to him. He apologised , instructed for my order to be made and issued me a refund making my order free charge due to this inconvenience . When my order arrived 1 hour and 15 minutes late (after most of my friends had to leave), they brought it incorrect. Before allowing the waitress to leave I had told her, but she simply walked off without even an apology. Please note two of my other friends had their orders burnt from being cooked too long. I highly advise against visiting this branch of Creams as it has to be the worst customer service I have experienced in my life. I appreciate the managers support however I still had received my order incorrect with very rude service from the two waitresses for no logical reason. Please do not go, it is appalling.

The customer service was so poor. After 30 minutes of waiting we were brought the wrong food, they never apologised for the wait or the bad service.

I’ve order two waffles and one portion of American pancakes with maple syrup. The waffles were good, but the American pancakes wasn’t American at all! They made a small pile of pancakes which were made from crepes dough, with just a bit of maple syrup which was looking awful, so bad I’m adding pictures here, and for this awful desert I’ve paid £7.75!

I often order thru Ubereats and mostly go for shakes, icecream and brownie from Creams. Yesterday I ordered donuts for delivery and have to say they are one of the best I have ever had. Rocher, biscoff, oreo and red velvet.. all of them in this pack were equally tasty. 👍

Please don’t ever order from them.. they charged me £15 for these pieces .. one was half eaten.. I called to get a refund.. but the woman who answered slammed the phone on me.. by the way the cakes taste disgusting..

Milk Chocolate Cookie Dough has a really awfully arranged appearance, while the sugar level was unreasonably high that it doesn't taste sweet but a bit spicy to throat. Cant smell the glory of butter or chocolate. Personally recommend Heavenly Dessert in Cardiff which offers really great doughs. Kaspas is a better choice than cream. Wasted my calorie budget and money smh.

Interior has been revamped, looks so much better and more comfortable now. Staff polite and friendly, allowed to take time over the menu. Order without hassle, despite it being busy staff made you feel valued as a customer and did not have to wait long...

I was provided with excellent service and the staff were extremely friendly . The food was prepared very quickly and to a high standard

In the stratford creams. A male member of staff was absolutely rude to customer. There were two women one had asked how do we order do come to the counter or do you take our order as they were sitting in to eat. The male...

Still NOT ONE replied to any of my emails, which they seem to be supplying me. The worst customer service I have ever experienced, countless times have I rang up. It has been going on since 03-05-20 The trivial array of cake was STALE! I...

Ordered pancakes at Creams in Kingsland Road via Ubereats, strawberries was not fresh and pancakes was definitely not cook same day, took one bite and felt sick. Had wonderful experiences eating there previously, but BIG DISAPPOINTMENT today

i been in many creams ,but this creams is the best Quick service Friendly staff Fresh food reasonable price

Umar is a very good example of how Customer Service should always be delivered. He was very energetic, friendly and professional. Thanks!

i don’t even know where to start, i go to creams regularly and everytime i have gone has been amazing whether it’s after school or for a birthday party. the staff there are extremely kind always smiling around and seeing how they can assist you....

Upon sitting down we noticed the tables were sticky and dirty and the staff seemed fed up. My waffle arrived cold, had a hair in the sauce and the ice cream tasted artificial. Would not return again, especially knowing sprinkles is just round the corner...

Taste is mediocre, especially for price, but their poor-quality service is where they really take the cake. Online menu on ALL their delivery sites (Ubereats, Deliveroo, Just-Eat) is innacurate, and as far as they're concerned that is the fault of the site and has nothing...

Everyone there always seem to have a smile on their face and my friends are always saying how great it is i would definitely go there again.

Took our kids as their friends had raved about the place. We ended up getting them a takeaway ice cream cone each as couldn’t hack being in the shop for long. Husband and I opted to buy a pot of Ben & jerrys from the...

Extreamly full of colour and sugar, very sweet, highly priced and over valued. There is communication problem with staff serving the tills, it took more then 15 minutes just to order 4 simple scoops of Icecream. Paid £20 and One of the order came wrong,...

Shout out to JOSEPH for giving my friends and I a really nice warm welcome to this shop it made me feel comfortable and was a nice way to make us feel welcome and happy before even enjoying our tasty desserts ! Thanks to Anita...

Absolute love creams dalston, I practically live here haha. The staff are all great! I receive first class customer service EACH and EVERY visit! Staff are friendly, Manager is amazing. Great atmosphere and setting love THE SWEET SAVOURIES and absolutely love the team. Keep it...

I had been to Creams before (in Brentwood, Essex) but the service was definitely not as good as this one. We had an amazing server named Joseph who was really attentive to everything we needed and was happy to help us where possible. He is...

Amazing cookie dough. Was very impressed with one of the staff - Joseph. An absolute legend! Good place will definitely come back again..

I disagree with the comments below, we had a nice waitress & the service seemed friendly & quick. But there are certain things about this place which mean it is not good. The music is appauling & is pumped out full blast on VERY bad...

I visited Creams with a youth group after one of our members received an award and wanted to use the money to treat the rest of the group. I had contacted the manager in advance to book a space and to let them know that...

Went to Creams Cafe for dessert after a disappointing dinner at Busaba in Bethnal Green and so glad we did. There was a bit of a queue when we arrived and it did take some time for our desserts to arrive but it was worth...

We've been here several times and recommended it to others, today I didn't even want to sit in there, much less eat. The seats on the first table we were taken to weren't so much torn as shredded, I was ready to leave, but it...

milkshake is amazing with nice and friendly and its busy plsce6 too i will recommend waflle and milkshake..

I ordered a scoop of salted caramel gelato and a scoop of hazelnut gelato. The salted caramel did not taste good, whatsoever. I almost think my order was wrong, except I watched as my order was prepared. The hazelnut was not good either. This was...

The Customer service i received was appalling, first was seated in a seat that was already occupied, was not given a menu and was forced to change seat by the customer who was already seated there. Was then seated somewhere else by the same gentleman...

For an Italian living in the UK this chain is a dream come true! I have been missing my Italian "gelaterie" (ice cream shops) for decades as all I could find were sporadic cafes with fake ice cream which consisted of a frozen, tasteless blob...

Excelkent service excellent value lovely polite staff clean resturant been lots times since great size portions

We have been visited Dalston's branch Creams Cafe while strolling down the Kingsland High Street on a lovely sunny afternoon. The place is an absolute heaven for a waffles, pancakes and ice cream lovers. Very happy to have it on our doorsteps as we live...

Creams Cafe Dalston is minutes from Dalston Junction. The crowd was mainly groups of teens. The place was very busy as expected for a Saturday night. Be prepared for a wait of 20 minutes plus. There's seating available. The menu is expensive with three Waffle...

Posto ideale per mangiare gelato o dessert vari..tutto molto buono..posto carinissimo così come l'accoglienza

Decided to finally try some freakshakes and Creams in Dalston was the most convenient location for us. The place was really busy when we walked in but we managed to get a table after about 15 minutes waiting. Ordered the Choco shake and the Apple...

Great sweet treat place set up diner style. You can order a variety of sundaes plus pancakes and waffles. Gets particularly busy when school finishes.

Had this a few times, in the cafe and delivered. BOTH AMAZING SERVICE. ALL icecream made with real gelato. I had the waffles and sundae, very yummy, the apple crumble and custard waffle is my fave. Fave sundae the raffaello yum! Best food to get...

A late night visit here proved very successful. It's not a high end place but it is chilled, American style booths are cool. Staff are friendly. We ordered the hot cookie dough - unbelievable! Didn't want it to end! Aero mint chocolate milkshake and a...

Food was fast and tasty! Place wasn't too busy and the prices were great. The food was better than expected. Will have to come again😋

Great selection of ice creams and toppings, staff are friendly and provide great customer service. Lots of other goodies on the menu.

I havent eaten in but have ordered take away a few times. Waffles are nice and fluffy not the stody one like some other places. Nuttella ice cream is recommended. Tad expensive but a nice treat every once in a while. Love how their cupcakes...

Went after this place was recommended. Average ice cream but reasonable price for what you pay for. The quality is okay and we did get a table quickly even though it was busy. Service was basic and questionable, in some respects I would say the...

The most amazing sweet creamy taste of heaven. Bea took me for dessert and we had a nice romantic corner could still hear the kids but weren't to bad. Music was a bit loud but we didn't care. We struggled through as we were surprised...

Everyone shouts and screams about this place but I think it's overrated. Brought my godson and little sister here for a little birthday treat.. I think it's a little overpriced personally and quite busy. Waited like 30mins for a table. I think that I can...

Had a great time there. The deserts smelled and tested amazing. Don't miss your chance to have a desert when you're around!!!

Great shakes, decent desserts however customer service there is terrible! Atmosphere isn't nice either, it's very noisy! It's set like an American diner but tables are very close to each other so no privacy. However I still go there when I fancy a milkshake. If...

Food is good but the service is extremely slow. Our food arrived one by one with 20min gaps in between. Atmosphere and food is good.

Went on a Tuesday evening with two others and the service was terrible. You have to scavenge for your own seat because no one will escort you to one (which is common practice in the other Creams I have been to). We ordered a coke...

Well presented and fast service, loved every bit of my dessert, I recommend Creams to everyone who loves great dessert.

No direction to seat. No mango pieces as stated in menu. Wrong chocolate crepe brought out. Left door open so cold could come in and music switched off 30mins before closing time (to signal closing time perhaps?). Glad seating was available though.

There is no guidance as to wether you should seat yourself or wait to be seated. We waited for 10 minutes and then sat ourselves down, only to be told the table was reserved. The ordering process is very slow, they take around 10 minutes...

The desserts were amazing, if you are into desserts that the place to go. I had a Rocher Waffle, amazing! The prices are reasonable as the desserts are foreign. However, I only gave this place 3 stars for other reasons. Toilets: There is only one...

Had an amazing Sorbet Zest Stack! The kiwi and strawberry chunks made it even better. I would say eat quick as it does melt fast. Staff were friendly and service was fast.