Creams Cafe in Blackpool

thank you so much it is amazing

I ordered some doughnuts as a gift for someone on Saturday April 5th. I didn't get around to messaging her until today only to find out that she'd never received them. To say that I'm not impressed is an understatement.

doughnuts where far to soft to hold ,had to use a fork to eat it,

First of all, 30 minutes delivery time for just 2 slushies is, wow. Secondly, there’s about 7 boba balls sprinkled on the top is the slush, non actually in it like it advertises, and the boba balls don’t even fit through the straws. I paid £5.50 for the equivalent of 2 medium promenade slushies with some mediocre decor of a coupe beige balls that I can’t even drink. If a basic drink order can be done this poorly, I’m glad I didn’t take the jumping in ordering the food. 👎🏻

Placed an order last night and unfortunately when my order came I found half of it to be inedible as it was hard and stuck to the paper

I visited this shop for ice cream today, March 14th, around 1:30 PM, and had an extremely disappointing experience. The lad at the till was incredibly rude. He didn’t acknowledge me with any courtesy and had a grumpy expression on his face. When I asked if he was alright, he gave me strange looks and then outright refused to serve me. When I asked for a refund, he refused and claimed there was no manager available. I am deeply disappointed with the lack of customer service, especially from this staff member. His behavior was unprofessional and unacceptable. I hope the owner sees this review and looks into how their staff is interacting with customers. There are cameras in the shop, so the owner can check and see exactly how the staff is handling these situations.

Great ice cream and milkshakes. Decent prices and service.

Fui con mi hija y 3 amigos y los desiertos eran deliciosos! Teníamos helados y gofres y todos eran tan buenos. ¡También porciones muy grandes! Muy recomendable si te apetece un helado.

didn’t even turn up the restaurant closes an hour and a half before it says on this do not order from here

Not the usual at all, cold and no topping ask for

won't be ordering again my order didnt even turn up.

Awesome experience at Creams. Rana Qadeer was very gracious in giving me some extra strawberries 😃. Nice atmosphere and very good service. My place to be when you are Blackpool.

Absolute top man, had 5 minutes to find the bus that takes me back to lancaster after a concert, saved my night and saved me £60 , top man

Very kind delivery driver, one of the best ive had.

Can someone please tell me why this is acceptable for £8 and took ages to arrive literally 3 spoons full

Really nice first and definitely not the last time really nice waffle wasn’t heavy nice and soft

food freezing and not even half a cup of jot chocolate

Fantastic experience! Lovely staff, quick service. The puddings are amazing! They are big portions and full of flavor. It's a great place to go for a sweet treat and when we are next in Blackpool we will be back.

I am not happy with this order whatsoever. I ordered a milk chocolate cookie dough and a lotus bus off milkshake and disappointed would be an understatement. When my order arrived, I open the box of cookie dough and see 3 stale, small cookies that had been blasted in the microwave and stuck onto a branded piece of paper. I struggled to detach it so I ended up just putting it in the bin. As for the milkshake it tasted nothing like biscoff and was basically milk in a cup. I want my money back! 0⭐️

Llamé para el postre, pedí las crepes de galletas que venían con 2 tipos diferentes de helados. Realmente disfruté de esto, tuve un capuchino que era agradable también. Un poco caro a £ 9 para las crepes, pero lo disfrutamos.

Tasty waffles, great sundae (would recommend the lemon meringue cheesecake) and good shakes. They even helped us celebrate our son's birthday by putting a candle we had brought with us onto his waffle for when they brought it out. Great service! We did the family meal deal which did the 4 of us for a very reasonable cost. Deserves to be busier than it was!

great food nicely packaged and quick delivery

I'm sorry but I was gutted with my order. wish I could get that £40 back.

My cheese cake was frickin frozen mate not happy

Thickshake was watery and had no flavour! It tastes like chilled milk. A Rolo Thickshake that was white as snow and had no flavour. Nice touch on the doughnuts being warm though.

Items missing cold. Do not use

Very good shop and very nice people in here every one should come and try it out

no effort making this it was plain with literally nothing on the waffle very disappointing. it's all about them taking your money.

Lovely food, ordered a cookie dough and a brownie was 10/10. Lovely servers and quick service too.

Fantastic products and service totally above and beyond

The gentleman dropping off my food was so friendly and let me know my garage alarm was going off.

Didnt recieve my delivery even thiugh said delivered tryed ringing it was shut

Waited over 2 hours and 20 mins for two slushes. Was in bed wen it got delivered I’m not happy and want refunding

Came melted and 5 HOURS LATE AT 12 WHEN I WAS GOING TO SLEEP

No es el más barato pero definitivamente delicioso. Teníamos dos bolsillos de banoffee... llenos de relleno y sabrosos. El servicio era bueno y amable, sin duda vendría aquí de nuevo para una delicia dulce

Very good ice cream and amazing Nutella waffle!

Came today with my partner… I love the fact that the shop is open plan the loaded shake went down a treat

Never had this before the waffle was covered in toffee sauce way too much the apparently thick shake was like drinking water the whole thing melted

Absolutamente me encantó este lugar! Personal amable! ¡Buenos precios y mejores helados que Blackpool Centre! ¡A mi hijo le encantó aquí! Definitivamente volver de nuevo!

Fantástico helado, a un precio muy razonable, en comparación con el frente al mar, tantos sabores y opciones, el personal amable muy rápido servicio, la mejor parte de nuestro descanso, 24 de julio

Ordered twice from here on justeat in the last 3 days and spend just over £60 in 2 orders. I ordered the rainbow cake for my daughter but the 1st order was quite stale and she couldn't eat it then tonight thought I would give them another go and even left a note explaining the last order, the slice was stale so can they please double check it bit tonight they have took the mick because my daughter just got a spoon and opened it and it is rock hard. Not stale, rock hard. It's like touching a brick even the frosting is hard. Tried ringing them but even though it was only 1 min past 10, no one answered because they shut at 10 which is very unprofessional when they have deliveries out. Disgusting service so be aware

Really expensive with what it is

Nice food not abit on the expensive side now

Dirty place with tatty sticky menu's, uncleared plates & rude abrasive staff.

Clean , friendly place, best milkshakes in blackpool I also had the new crookiewich I highly recommend and was a reasonable price.

Pedimos un bolsillo caliente de banoffee y bolsillo caliente de manzana especiada, con helado y bebida caliente de banoffee. Deliciosa. Lo que también destaca es lo limpio que está el lugar y el servicio muy cálido, amable y eficiente.

Vine aquí la semana pasada y tan decepcionado con el servicio al cliente. yo y mi hija entramos y traté de tomar un menú antes de sentarme la señora vino enojado y me dijo que me sentara primero. Ella simplemente me dio el menú y se quedó en el escritorio sin tomar mi pedido durante unos 15 minutos, seguí mirándola para venir, pero nada o incluso nunca me dijo que pagara en la hasta que ni siquiera estaba ocupado, ninguno de los otros dos hombres incluso nos miró a ninguno de nosotros demasiado ocupado haciendo que los postres ni siquiera nos miraron. El servicio al cliente es inexistente aquí el ambiente era terrible y estoy molesto porque esto solía ser una gran heladería. la gente que trabaja aquí es tan triste y no sonríe nunca volveré Pagué £ 20 por 2 helados que no sabían bien y ni siquiera pudimos terminarlos es como si la gente que trabaja allí no quiere estar allí

Bad service got the order all wrong and desserts were poorly presented. over priced for the size of potion we had

Over priced, bland, tastes cheap and awful. Donuts are just reheated and cheap, the cookie dough tastes chemically and tiny for the price. Trying to get a refund.

Good price for the sundaes. 2 choices for £3.45. Strawberry and chocolate or Black Forest. I had the Black Forest. While it tasted great, I'd say it was basically vanilla ice-cream with chocolate sauce and biscuit pieces. No cherry sauce or cherries as you'd obviously expect from a black Forest sundae. I was very disappointed but otherwise the sundae was nice.

I ordered rolo with cream expecting it to be blended in with my sundae, didn't happen instead a packet of rolos and tub of cream if that's what I wanted I'd of gone to a shop and it was all over the show last time I order another shitehole in Blackpool typical

Very nice wish u could lower the prices🙏 i always get the cookie dough and i bring all my friends here. Staff are always helpful

I ordered a chocolate sundae through Just-Eat, which came to over £13. My food showed as being delivered, all well and good. But it wasn’t delivered to my house! I then tried calling them three times and no-one answered. Terrible customer service, avoid at all costs if you want to receive your order.

Me and my friend went to cremes today to get some ice-creme and was lovely unfortunately there was some creepy men who were working that were hitting on me and my friend and I felt very uncomfortable and so did she and we left feeling terrified.....

Amazing caramel frap & white chocolate cookie dough desert, highly recomend although my waist line would disagree :0)

Love the ice cream and milkshakes here…. And delivered straight to your door *****

food was delicious and looked amazing. would definitely come again.

great staff, was very kind and helpful. dessert was delish

It was my 3rd time here and it was great!

Considering it's summer, having gelato on your table is the best way to beat the heat.

Good food and good service highly recommend

The experience was top notch, highly recommend to get down here and try their amazing products. Lots of love. Jay p

Very good customer service smiley and generous and dessert is lovely

Good food great customer service

Really good place, perfect for a tasty instagrammable treat

Very good, and only place to get waffle on a Sunday evening.

Very nice staff, lovely environment and food was also outstanding would definetly recommend to friends and family and coming again soon for another visit!

Great experience as always. Had an amazing fruit kebab. Good price. Served by a really friendly young lady. Was raining so not very busy but was made to feel very welcome.

Lots of choice on the menu, only a couple of people in here tho and it’s a weekend! Quite expensive, but i guess that’s expected

great atmosphere and amazing prices

been here a few time now everytime I come down to Blackpool and always visit this place the ice cream and cookie dough is absolutely gorgeous would totally recommend visiting!!

Nice place to have some ice creams

Fantastic experience, lots of different variety of ice cream, really recommended and will be surely back.

Ordered last night, we have a ring door bell and they didn’t even bothered coming! And said it was delivered!!! Cheeky.

Really nice experience, good and quick service, friendly staff, nice ice cream

Great dishes, kids loved it, definitely worth a visit

Nice ice cream and we returned twice ❤️

Fantastic food, service is really nice, polite and atmosphere is peaceful. Perfect for a night out.

food hasn’t even been delivered yet snd it said it was delivered at 11:41

Waffle was still gooey inside. Milkshake and waffle were just awful and tasteless for the price as well

Everything about this was nice. It’s a must try.

Verry polite and good staff quick service and verry good food and drinks I was verry satisfied

Great prices and great drinks got a strawberry and cream and 2 toffee frappaes

Very good service and food on time overall amazing definitely would recommend

very nice staff and good service i recomend it!

Brilliant amazing customer service ice cream is brilliant

ice cream was melted. crepe was cold. delivery got delayed twice.

The food was really good and it took really quick for the food to come

the food was deliciouse and the service was great!

Best dessert place I’ve tried genuinely so nice worth the money

Had a few drinks here. Fantastic service - polite, professional and lovely staff. Would recommend.

Been here a few time one of the best services iv ever had in Blackpool

Food was amazing and very spicy which I liked and the bubble tea was yummy

Service was very fast and efficient and staff were amazing

Nice ice cream and dessert. Worth a try if you come Blackpool!

Friendly service and nice desserts 😀

missing item. missing a ice cream which i payed extra for. and the food was cold and tasted disgusting. hoping for a refund or subsidisation.

The place is very strategic! We got free ice cream too

Very clean establishment, fast and efficient service upon entry, and the desserts were excellently made, great quality food.

The price is reasonable and the dessert is quite nice. Staff is really helpful and nice. Good environment, very clean!